1. Windows Administrator
Firoz Khan
E-Mail: firozfirst@gmail.com Mobile: +91-9811288488/9013004782
OBJECTIVE
To build career that uses my skills and allows me to further improve upon my logical and analytical skills. Endeavor to
work to my full potential and to grow with the organization. To work in a highly challenging environment which best
utilizes my capabilities and to ascend the ladder of success through diligence.
CAREER BRIEF
 Completed Computer Hardware & Networking 2 years Diploma from Jetking.
 Completed VMware VCP course from NIIT Institute of Vikashpuri Delhi.
 I have 7.6 Years of experience in the areas of Desktop, Remote Support, Windows Server and VMware.
 Presently working as Windows L1 Engineer with Wipro InfoTech.
ORGANISATIONAL SCAN
Since Aug 2013 to till date
Wipro InfoTech Pvt LTD
Brief Responsibilities
Profile: Windows L1 Engineer
Windowserver Skills:
 Installation,configuration and administration of Windows 2003/2008.
 Installation,configuration and administration of Windows XP/7 Client OS.
 Configuringand managed DHCP, DNS and Active Directory.
 Active Directory Management (User/Group creation, modification,GPO etc.)
 ConfiguringNetwork Printers and AssigningFolder Permissions to users.
 TroubleshootingLAN Connectivity related problems
 Servers Avamar MobileBackup (Remote System’s Backup Management)
 Expertise in Remote Session Tools likeWebEx, Logmein and Lync.
 Administration BES (Blackberry EnterpriseServer).
 Configuringand troubleshootingthe Blackberry Issues.
 L1 RSA/SSL-VPN Administration.
 Troubleshoot Outlook mail issues and managinguser’s mail box.
 Troubleshoot all entiresoftware’s and system issue.
 Connecting Video Conferencing through RMX server.
 Configuringmails on BB, iPhone, tablets and android phones.
 HandlingMacAfee Endpoint encryption.
VMware Infrastructure Skills:
 Managed Virtualization EnvironmentusingVM Ware ESXI 5.0, Virtual Center.
 Creating and ManagingVirtual Machines,Templates and Host profile.
 Creating Clusters for High Availability (HA) and DistributiveResourceScheduling(DRS).
 Configured Resource Pool,VMotion, Alerts, Alarms,NTP, Traffic shaping.
 Migratingof usingVMotion Performing Snapshots,Cloning,Cold Migrations and Hot Migrations.

2. Windows Administrator
Jan 2012 to Aug 2013
Vayam Info solution Pvt. Ltd.
Brief Responsibilities
Profile: Desktop Engineer (L2)
 Installation, maintenance and troubleshooting of win7, win XP.
 Install antivirus and troubleshoot related issue.
 Resolve the desktop and application related issue via remote session.
Jan 2011 to December 2011
Team Lease Pvt. Ltd.
Brief Responsibilities
Profile: Desktop Engineer (L1)
 Installation, maintenance and troubleshooting of win7, Win XP.
 Configure and manage Lotus mail.
 Update antivirus via LANDesk remote session.
 Taking Care of Video Conferencing.
 Configure Citrix, finware, SAP etc. applications.
Jan 2007 to Jan 2011
Team Computers Pvt. Ltd.
Brief Responsibilities
Profile: Desktop Engineer (L1)
 Configuring McAfee AV, McAfee Endpoint encryption and update at client end and fetching reports From EPO server.
 Monitoring& trackinguser calls usingcall loggingtool (Magnify Gold, E-Helpline and now BMC Remedy 7.6) to ensure
proper resolution and proper ticket updates. Configure and manage Lotus mail.
 Taking Care of Video Conferencing.
 Configure Citrix, finware, SAP etc. applications.
 Provide technical support to ensure smooth business operations.
TECHNICAL PURVIEW
 VMware: ESXI 5.0, 5.5.
 Win Server OS: Windows 2003 and 2008 Server (Active Directory, DHCP, DNS)
 Linux: RHEL 6.0(NFS, YUM, FTP, BIND, DHCP, Apache, Telnet etc.)
 Clients: Windows 98, 2000 Professional, XP, Vista and Windows 7, Windows 8.
 Mail clients: MS outlook 2003/2007, 2010 and 2013, Outlook Express and OWA.

3. Windows Administrator
SCHOLASTICS
Qualification Institution Year %
B.Com S.S.V (P.G) college Hapur 2007 53
Intermediate S.S.V Inter college Hapur 2003 55
High School T.S.S inter college Hapur 2001 49.5
PERSONAL DOSSIER
Address : E-216 main 25 futa road Chandbagh karawalnagar Delhi 110094
Date of Birth : 01-04-1986
Father’s Name : Islamuddin
Marital Status : Married
Languages known : Hindi, English
Passport No. : G6099147 (Valid till 27-11-2017)
Pan card No. : AWWPK0891R
Firoz Khan