Assignment submitted by students of 5EEE of batch 2012-16,Amity University.
Members:
Aakash Kumar - A2324612060
Brian H. Francis - A2324612024
Srikant Parasar - A2324612007
Prateek Singh - A2324612050
2. OUTLINE
• Non verbal communication
• Characteristics of nonverbal communication
• Forms of nonverbal communication
• Advantages and disadvantages
• Significance
• Guidelines
• Conclusion
3. Non Verbal communication is the process of
communication through sending and receiving (mostly
visible) cues between people.
Facial expression
Gesture
Body language
Posture
Eye contact
Paralanguage
4. CHARACTERISTICS OF NON VERBAL
COMMUNICATIONS
• Nonverbal communications is present in
most of interpersonal conversations,
including communication with the use of
emoticons.
• Nonverbal communications conveys more
information than verbal communication.
• It is possible that, in a conversation only
35% of the message is conveyed by the
words, the other 65% is conveyed through
nonverbal communication
5. • Due to use of facial expression, hand movements, etc. it is considered
above verbal communication
• Nonverbal communication is the primary means of communicating
emotions . The facial expression show that person is happy or sad.
• Nonverbal communication is meta communicative. It includes sign
language(kinesics) to give info or gives indication of feelings etc.
• Facial expressions, body movements and eye contacts, touching and
other behaviors are the major part of nonverbal communications
6. FORMS OF NONVERBAL COMMUNICATION
•FACIAL EXPRESSION
•BODY MOVEMENTS
AND POSTURES
•EYE CONTACT
•TOUCH
•SPACE
•GESTURE
7. FACIAL EXPRESSION
• It is the most commonly used form of communication.
• It reflects emotions, feelings and attitudes.
• Styles of expression are used worldwide.
GESTURE
• It includes a persons attitude or movements.
• Happy moments shows different gestures than a sad moment.
8. EYE CONTACT
• Staring- Challenges and warnings.
• Glances- Socially acceptable timings.
• Appraisal- Interest indication.
BODY MOVEMENTS & POSTURES
• Reaction of an invasion of your space
• Getting defensive in a danger situation
• Becoming aggressive in adverse situation.
9. TOUCH
• Touch can communicate power, empathy and
understanding.
• Touch and being touched is essential in life.
SPACE
• Area around one where no one allowed to enter.
• One draws his/her own interpersonal space
10. ADVANTAGES
• Clear explanation
Through non-verbal symbols we can support words or
verbal communication.
• That is, non-verbal symbols provide clear explanation to
verbal communication.
• Re-state
Facial expressions and body movements restate or emphasize
our views and opinions.
11. • Knowledge transfer
Non-verbal cues or signals are only way to transfer knowledge to deaf
and dumb persons.
• Exchange of feeling
Non-verbal symbols are natural and efficient tools for exchanging
feelings.
• Time saving
In a busy business center or in a factory executives and supervisions
provides information using nonverbal signals
12. DISADVANTAGES
• We can not have long conversation.
• We can not discuss the particulars of our message.
• It is difficult to understand and requires a lot of repetitions.
• It can not be used as a public tool for communication.
• It is less influential and can not be used everywhere.
13. Significance of Non-Verbal
Communication
• It Conveys Meanings
Anywhere in the world 65-93% of the meaning of the
message lies in the non-verbal aspect.
• It Reflects Unspoken
Non-Verbal messages conveys “True Feelings”
14. Guidelines of the effective non-verbal
communication
• You can’t read people “Like a Book”
• Consider your non-verbal behavior
that improve your inter-personal skills
• By paying closer attention to people’s
unspoken behaviors'
• Observe non-verbal messages in clusters
• Be cautious while generalizing the non-verbal
cues.
15. CONCLUSION
• Nonverbal communication is the very important form of
communication.
• Way of expressing the feelings is very effective.
• It is efficient way to convey message.
• Expression, eye contact are most important
17. THANK YOU
SUBMITTED TO:
PARVEEN KUMAR
(DEPT. OF COMMUNICATION
SUBMITTED BY:
SRIKANT PARASAR
(A2324612007)
BRIAN H. FRANCIS
(A2324612024)
PRATEEK SINGH
(A2324612050)
AKASH KUMAR
(A2324612060)
5EEE