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Call us @ 85 10 855 855
www.
2Call us @ 85 10 855 855; Email @ joinus@fixet.in
About Us
Rajat Mohan
B.Com(H), F.C.A.,F.C.S., DISA
Professional Career:-
Full time CA practice since past 4 years. Author and writer of many books and articles on
GST.
Gaurav Mohan
B.Tech in Civil Engineering (IIT Delhi); MBA (IIM Indore)
Professional Career:-
IT Engineer in Switzerland for 1 year.
Site Engineer in Delhi for 1 year.
Worked as a Consultant for few months before quitting to start FixET.in
3Call us @ 85 10 855 855; Email @ joinus@fixet.in
Where lies the Opportunity
•Household service has number of issues
- Technicians do not come on time and keep the customer waiting
- Overcharging
- Quality of the work
- No Service After-Service
-Safety and Security concerns
-Wholly unorganized sector
4Call us @ 85 10 855 855; Email @ joinus@fixet.in
About FixET.in
•Where there is a problem; there lies an opportunity.
•We want to bring organization to the unorganized sector of maintenance services.
•Giving NAME & FACE to maintenance services for SERVICE AFTER SERVICE .
•We have empanelled Technicians and verified them for Quality and Security.
•After receiving order on Phone or Website we forward the order to our verifed
technician
•Order is continuously tracked and monitored by our team.
•Finally, we take Feedback from Customers for continuous improvements.
5Call us @ 85 10 855 855; Email @ joinus@fixet.in
Favorable Factors
•Factors which favour FixET.in
-India is the second most populous country in India
-Population of Delhi is upwards of 1.6 crore
-Increasing Internet users
-Growing trust in online business
-Increasing preference of convenience of people
-People’s preference to a brand affiliation increasing
-Perennial nature of work
6Call us @ 85 10 855 855; Email @ joinus@fixet.in
How we Operate
CUSTOMER TECHNICIAN
I NEED HOUSE REPAIR SERVICE,
BUT MY TEHNICIAN:-
-Keeps me waiting
-Charges me anything he wants
-Gives no Quality of work
-No after service guarantee
WHAT DO I DO??? I NEED CUSTOMERS?
WHERE ARE THEY?
DON’T
WORRY, WE
ARE HERE
FOR YOU
DON’T
WORRY, WE
WILL GET
WORK FOR
YOU.
7Call us @ 85 10 855 855; Email @ joinus@fixet.in
Services We Provide
ELECTRICIANPLUMBER CARPENTER PAINTERCOMPUTER REPAIR AIR CONDITIONER &
REFRGERATOR SERVICE
PEST
CONTROL
INTERCOM &
PHONE
NETWORKING
MARBLE POLISHING POP & FALSE CEILING LCD/LED SERVICE
8Call us @ 85 10 855 855; Email @ joinus@fixet.in
Our 3 promises
ON TIME
STANDARDISED
RATES
15 DAY SERVICE
GUARANTEE
•We will confirm the time with you
through:-
oSMS
oE-Mail
oPhone Call
•We will carry out free service if
there are any defects in the service
provided.
•In case of repeated defects we
assure you full money back
guarantee.
•We have already bargained the
rates on the customer’s behalf, so
there is no risk of overcharging.
•Indicative rates are given on the
website for comparison.
•All technicians will provide
estimated bill before starting the
work.
9Call us @ 85 10 855 855; Email @ joinus@fixet.in
Challenges
•Customers think we will over charge due to overhead costs
•Customers confuse us with AMC service providers
•Problem in trusting the quality of a new technician by the customers
•For us to ensure Timeliness of a Technician is also a challenge
•Making the technicians aware of us and getting interested
10•Call us @ 85 10 855 855; Email @ joinus@fixet.in
FAQs
Q:- How do you do pricing for services not mentioned on the rate card?
A:- We have provided basic service rates in our rate card. Pricing for the services other than
mentioned on the rate card will be quoted by our technician at the time of visit depending
on the work.
Q:- Do you provide AMC (Annual Maintenance Contract)?
A:- FixET provides AMC on few services like pest control and bundled up services of
electrician, plumber and carpenter.
Q:- Do you take up large contracts?
A:- Yes, we do large contracts which involve complete work for a house or office under
construction. FixET can take it on a contract basis – with material or without material.
Before taking on a large contract, we’d usually have to survey the worksite and give you a
quotation.
11•Call us @ 85 10 855 855; Email @ joinus@fixet.in
FAQs
Q:- What is 15 Day guarantee?
A:- All our servicemen are professionals and experts in their domain of work. In the rare
circumstance that the work done is not satisfactory, you can file a complaint at our call
centre within 15days of the job completion and we will re-do your work free of cost or give
you your money back.
Q:- Where are FixET services available?
A:- Currently FixET services are available in West Delhi, but we are soon launching our
service across Delhi.
Q:- What if same technician is not able to fix the job properly?
A:- FixET is providing free service during guarantee period i.e. 15 Days. If a technician is not
able to give 100% satisfaction, FixET will send some other technician on its own cost.
12•Call us @ 85 10 855 855; Email @ joinus@fixet.in
THANK YOU
For any further information please:-
Visit our Website www.fixet.in
or
Call us @ 85 10 855 855

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FixET Presentation

  • 1. Call us @ 85 10 855 855 www.
  • 2. 2Call us @ 85 10 855 855; Email @ joinus@fixet.in About Us Rajat Mohan B.Com(H), F.C.A.,F.C.S., DISA Professional Career:- Full time CA practice since past 4 years. Author and writer of many books and articles on GST. Gaurav Mohan B.Tech in Civil Engineering (IIT Delhi); MBA (IIM Indore) Professional Career:- IT Engineer in Switzerland for 1 year. Site Engineer in Delhi for 1 year. Worked as a Consultant for few months before quitting to start FixET.in
  • 3. 3Call us @ 85 10 855 855; Email @ joinus@fixet.in Where lies the Opportunity •Household service has number of issues - Technicians do not come on time and keep the customer waiting - Overcharging - Quality of the work - No Service After-Service -Safety and Security concerns -Wholly unorganized sector
  • 4. 4Call us @ 85 10 855 855; Email @ joinus@fixet.in About FixET.in •Where there is a problem; there lies an opportunity. •We want to bring organization to the unorganized sector of maintenance services. •Giving NAME & FACE to maintenance services for SERVICE AFTER SERVICE . •We have empanelled Technicians and verified them for Quality and Security. •After receiving order on Phone or Website we forward the order to our verifed technician •Order is continuously tracked and monitored by our team. •Finally, we take Feedback from Customers for continuous improvements.
  • 5. 5Call us @ 85 10 855 855; Email @ joinus@fixet.in Favorable Factors •Factors which favour FixET.in -India is the second most populous country in India -Population of Delhi is upwards of 1.6 crore -Increasing Internet users -Growing trust in online business -Increasing preference of convenience of people -People’s preference to a brand affiliation increasing -Perennial nature of work
  • 6. 6Call us @ 85 10 855 855; Email @ joinus@fixet.in How we Operate CUSTOMER TECHNICIAN I NEED HOUSE REPAIR SERVICE, BUT MY TEHNICIAN:- -Keeps me waiting -Charges me anything he wants -Gives no Quality of work -No after service guarantee WHAT DO I DO??? I NEED CUSTOMERS? WHERE ARE THEY? DON’T WORRY, WE ARE HERE FOR YOU DON’T WORRY, WE WILL GET WORK FOR YOU.
  • 7. 7Call us @ 85 10 855 855; Email @ joinus@fixet.in Services We Provide ELECTRICIANPLUMBER CARPENTER PAINTERCOMPUTER REPAIR AIR CONDITIONER & REFRGERATOR SERVICE PEST CONTROL INTERCOM & PHONE NETWORKING MARBLE POLISHING POP & FALSE CEILING LCD/LED SERVICE
  • 8. 8Call us @ 85 10 855 855; Email @ joinus@fixet.in Our 3 promises ON TIME STANDARDISED RATES 15 DAY SERVICE GUARANTEE •We will confirm the time with you through:- oSMS oE-Mail oPhone Call •We will carry out free service if there are any defects in the service provided. •In case of repeated defects we assure you full money back guarantee. •We have already bargained the rates on the customer’s behalf, so there is no risk of overcharging. •Indicative rates are given on the website for comparison. •All technicians will provide estimated bill before starting the work.
  • 9. 9Call us @ 85 10 855 855; Email @ joinus@fixet.in Challenges •Customers think we will over charge due to overhead costs •Customers confuse us with AMC service providers •Problem in trusting the quality of a new technician by the customers •For us to ensure Timeliness of a Technician is also a challenge •Making the technicians aware of us and getting interested
  • 10. 10•Call us @ 85 10 855 855; Email @ joinus@fixet.in FAQs Q:- How do you do pricing for services not mentioned on the rate card? A:- We have provided basic service rates in our rate card. Pricing for the services other than mentioned on the rate card will be quoted by our technician at the time of visit depending on the work. Q:- Do you provide AMC (Annual Maintenance Contract)? A:- FixET provides AMC on few services like pest control and bundled up services of electrician, plumber and carpenter. Q:- Do you take up large contracts? A:- Yes, we do large contracts which involve complete work for a house or office under construction. FixET can take it on a contract basis – with material or without material. Before taking on a large contract, we’d usually have to survey the worksite and give you a quotation.
  • 11. 11•Call us @ 85 10 855 855; Email @ joinus@fixet.in FAQs Q:- What is 15 Day guarantee? A:- All our servicemen are professionals and experts in their domain of work. In the rare circumstance that the work done is not satisfactory, you can file a complaint at our call centre within 15days of the job completion and we will re-do your work free of cost or give you your money back. Q:- Where are FixET services available? A:- Currently FixET services are available in West Delhi, but we are soon launching our service across Delhi. Q:- What if same technician is not able to fix the job properly? A:- FixET is providing free service during guarantee period i.e. 15 Days. If a technician is not able to give 100% satisfaction, FixET will send some other technician on its own cost.
  • 12. 12•Call us @ 85 10 855 855; Email @ joinus@fixet.in THANK YOU For any further information please:- Visit our Website www.fixet.in or Call us @ 85 10 855 855