A presentation by innovation strategist Peter Zapf, a certified FourSight facilitator, that provides and overview of the FourSight innovation profiles and related tips to develop creative problem solving skills.
2. Agenda
1. Overview of FourSight
2. Review team and individual profiles
3. Learn methods related FourSight profiles
a) Phrase Challenges as Questions
b) Technique for Producing Ideas
c) POINt
d) Learning Cycle (“What? So what? Now what?”)
4. Prototype Idea that Solves a Problem
15. Clarifiers
are…
focused, methodical, orderly, deliberate, serious,
organized
need…
order, the facts, an understanding of history,
access to information, permission to ask questions
annoy others by…
asking too many questions, pointing out obstacles,
identifying areas that haven’t been well thought
out, overloading people with information, being too
realistic
16. Ideators
are…
playful, imaginative, social, adaptable, flexible,
adventurous, independent
need…
room to be playful, constant stimulation, variety
and change, the big picture
annoy others by…
drawing attention to themselves, being impatient
when others don’t get their ideas, offering ideas
that are too off-the-wall, being too abstract, not
sticking to one idea
17. Developers
are ...
reflective, careful, pragmatic, planful, patient,
dedicated, discerning
need ...
a chance to consider and evaluate the options,
time to craft and develop ideas into useful
solutions
annoy others by ...
being too nit-picky, finding flaws in
others’ ideas, getting locked into one approach
18. Implementers
are ...
persistent, decisive, determined,
assertive, action-oriented
need ...
the sense that others are moving just as quickly,
timely responses to their ideas, control
annoy others by ...
being too pushy, readily expressing their frustration
when others do not move as quickly, overselling
their ideas
24. Phrase Challenges
as Question
Turn a brick wall into an idea autobahn.
Use open-ended questions to invite new thinking.
Start with phrases like:
How to… Instead of… Ask…
It’s too expensive. How might we fund it?
How might… What might be all the ways to
She is so stubborn.
influence her?
In what ways might… We’re in a sales slump.
How to boost sales in
August?
What might be all the ways to…
Source: Miller, B, Vehar J & Firestien R (2001)
37. Praise First…POINt
1. Pluses
Identify what’s good about the idea
What are the benefits or positive features?
2. Opportunities
Engage in future thinking. Start with “It might…”
What are the benefits or positive features?
3. Issues
Phrase any concerns, limitations, negatives or downsides as open-ended questions, using phrases like “How might
we…”
4. New thinking
Generate new ideas to address the issues.
Source: Diane Foucar-Szoocki, Bill Shepard, Roger Firestien
39. The Learning Cycle
What?
SH
A
CE
RE
EN
RI
RE
PE
EX
FL
EC
“Action is eloquence.”
T
INTERPRET
William Shakespeare ACT
So what?
Now what? AP
PL
Y E
ALIZ
GENER
Source: Gaw, B; Kolb, D.A & Fry, R
40. Realizing what’s next
Solve Problem
4:00 PM FOURSIGHT DEBRIEF
Amway Innovation Team
25 January 2012
41.
42. Realizing what’s next
Thank You
peter@fog-pilot.com
@fogpilot
FOURSIGHT DEBRIEF
Amway Innovation Team
25 January 2012