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Benefit #1
Automatic service reminders for your customers
Automatic customer service email reminders
2
One of the many benefits the ADEY Installers’ Club is sending your
customers automatic annual filter service reminders by email.
All you have to do to take advantage of this benefit is register your
MagnaClean warranties through the ADEY Installers’ Club.
Log in at http://installersclub.adey.co.uk and follow these simple steps…
Log in
3
Step 1: Log in to the ADEY Installers’ Club at http://installersclub.adey.co.uk
Tip: If you
forget your
password, call
us on 01242
546717.
Your home page
4
Step 2: In the ‘My Warranties’ drop down box, click ‘Register Warranty’.
Register warranties
5
Step 3: Fill in the product and customer details, don’t forget their email address!
Tip: If you are in a
hurry, click ‘Quick
Submission’ and
enter the customer
details later.
That’s all there is to it!
6
Now your customer will receive an email before the anniversary of their
install date with your contact details prompting them to get in touch with
you to arrange their annual service.
Here’s the message they will see:
Dear [customer name],
It’s nearly time for your MagnaClean filter to be cleaned to keep it working as effectively as the
day it was installed.
We recommend that the filter is cleaned by your installer as part of an annual boiler service to
ensure your central heating system continues to work efficiently.
To arrange for your filter to be cleaned, please contact:
[Installer company]
[Installer email]
[Installer telephone]
Read on for more information about your warranties and calendar…
Tip: Make sure your
contact details are up
to date.
Your warranty summary page
7
This page shows all your warranty submissions – complete and incomplete.
Tip: Remember,
each completed
submission means
an entry into the
monthly prize
draw!
Your calendar
8
In ‘My Account > My Calendar’ you will be able to see all of your events, service
reminders and scheduled installations as well as create your own events.
Tip: Be sure to check
‘Your Calendar’
regularly so you
don’t miss anything.
Create event
9
You can set your own reminders so that you can book in repeat business and keep
on top of your busy work schedule.
For more information email us at installersclub@adey.com or visit
www.installersclub.adey.co.uk
10
www. installersclub.adey.co.uk

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AIC reason #1 - Automatic service reminders for your customers

  • 1. Benefit #1 Automatic service reminders for your customers
  • 2. Automatic customer service email reminders 2 One of the many benefits the ADEY Installers’ Club is sending your customers automatic annual filter service reminders by email. All you have to do to take advantage of this benefit is register your MagnaClean warranties through the ADEY Installers’ Club. Log in at http://installersclub.adey.co.uk and follow these simple steps…
  • 3. Log in 3 Step 1: Log in to the ADEY Installers’ Club at http://installersclub.adey.co.uk Tip: If you forget your password, call us on 01242 546717.
  • 4. Your home page 4 Step 2: In the ‘My Warranties’ drop down box, click ‘Register Warranty’.
  • 5. Register warranties 5 Step 3: Fill in the product and customer details, don’t forget their email address! Tip: If you are in a hurry, click ‘Quick Submission’ and enter the customer details later.
  • 6. That’s all there is to it! 6 Now your customer will receive an email before the anniversary of their install date with your contact details prompting them to get in touch with you to arrange their annual service. Here’s the message they will see: Dear [customer name], It’s nearly time for your MagnaClean filter to be cleaned to keep it working as effectively as the day it was installed. We recommend that the filter is cleaned by your installer as part of an annual boiler service to ensure your central heating system continues to work efficiently. To arrange for your filter to be cleaned, please contact: [Installer company] [Installer email] [Installer telephone] Read on for more information about your warranties and calendar… Tip: Make sure your contact details are up to date.
  • 7. Your warranty summary page 7 This page shows all your warranty submissions – complete and incomplete. Tip: Remember, each completed submission means an entry into the monthly prize draw!
  • 8. Your calendar 8 In ‘My Account > My Calendar’ you will be able to see all of your events, service reminders and scheduled installations as well as create your own events. Tip: Be sure to check ‘Your Calendar’ regularly so you don’t miss anything.
  • 9. Create event 9 You can set your own reminders so that you can book in repeat business and keep on top of your busy work schedule.
  • 10. For more information email us at installersclub@adey.com or visit www.installersclub.adey.co.uk 10 www. installersclub.adey.co.uk