Slides used in an online discussion I had with Jeff Piper of SpringCM on SharePoint - the elephant in the boardroom, and how to leverage its strengths by augmenting it with cloud-based ECM

3. Major Findings
 Market Penetration
 User Satisfaction and Experience
 Major Challenges/Putting it to Work

4. Poll Question

5. of 592responding organizations
67% were USING SHAREPOINT &
another 14%Plan on it

6. 70%use SharePoint at Workgroup &
Departmentallevel;38%Across Departments
or Enterprise-wide
Limited Functionality

7. CURRENTLY THE
KILLER APPIS
EMPLOYEE FACING WEBSITES
WITH KM/COLLABORATION
CLOSE BEHIND

8. HIGHLY Used
 File Sharing
Moderately Used
 Search  Document Management
 Collaboration  Security
 Portal
NOT Used
 Process Automation  Records Management
 BPM/Complex WF  WCM
 Forms Processing  DAM

9. Slide Td
TOP REASONS CUSTOMERS USE
CLOUD TO ADD VALUE TO
ON-PREMISE ECM
#1 TIME TO DELIVERY
#2 AVOID COMPLEXITY AND RISK
#3 TOTAL COST OF OWNERSHIP

10. Poll Question

12. USER
SATISFACTION
REFLECTIVE
OF USE
GOOD/FAIR
VS.
VERY GOOD/
EXCELLENT

13. Poll Question

14. Little to No Surprises
The majority reported
time, effort, and costs were predominately
in-line with expectations
With 1 Exception …

15. 50% found
development of
custom
solutions
required
MORE
effort
than expected

16. In fact,
Support of More Complex
Applications
was cited by 59%
as a major scaling issue …
along with administration

17. EASY TO IMPLEMENT
• File Sharing
MODERATE TO IMPLEMENT
• Search • Document Management
• Collaboration • Security
• Portal
HARDER TO IMPLEMENT
• Standard Workflow • Exception Workflow
• Metadata Extraction • ERP Integration
• Metadata Classification • OCR
• Forms Processing • Electronic Signature
• Scan • Fax

18. IMPLEMENT WITH THE CLOUD
• File Sharing • Document Management
• Security
• Search
• Collaboration
• Portal
• No extra software • No specialized skills
• No extra hardware • Less integration
• No added web parts

20. #2 challenge to development
cited by 37%
was
Integration with Existing
Applications

21. Your Choice of What’s in SharePoint
and Cloud
Process Automation
System of Record
Portal

23. 128bit RSA
Encryptions
SAS 70
Service Level
Monitoring
3rdparty
security audits
IP Ranges
Cloud Makes Extending to Customers
and Vendors Faster and Less Complex

24.  SharePoint is a Likely Component in Your ECM
Strategy – but it Requires Strategy to Get More
 Augment, Complement, Extend into the
Business
 Cloud Provides an Easier Way to Extend
SharePoint into Business Process
 Even More Value with Extranet

25. Contact us
Carl Frappaolo
CF@InformationArchitected.com
617-933-2584
Jeff Piper
jpiper@Springcm.com
312-881-2036