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made4you: Enhance your Business with €motion

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Your Business, is IT emotional? Can customizing bring motion into it? By assessing customer requirements from different perspectives and understanding their vision, we jointly kick off a creativity process. Based on long-term experience and customer showcase our tailored client rollout concepts and capabilities underline the performance potential. Come, see and feel how we support your IT Business to become €motional.

Speaker:
Paul Flemming

Published in: Technology
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made4you: Enhance your Business with €motion

  1. 1. 0 Copyright 2015 FUJITSU Human Centric Innovation in Action Fujitsu Forum 2015 18th – 19th November
  2. 2. 1 Copyright 2015 FUJITSU made4you - enhance your business with €motion
  3. 3. 2 Copyright 2015 FUJITSU Paul Flemming Director Customizing & Technical Consulting
  4. 4. 3 Copyright 2015 FUJITSU Best price – is it enough? Decision driven by emotion? €motion is the key to success
  5. 5. 4 Copyright 2015 FUJITSU Customizing
  6. 6. 5 Copyright 2015 FUJITSU What´s behind these motives Everyone wants to have a product that fits exactly to his needs Everyone wants to present himself in an appropriate form We are facing different phases in life and manufacturer has to consider this in their portfolio Regional awareness creates Global success Are Individuals needs different to Business needs?
  7. 7. 6 Copyright 2015 FUJITSU Emotions in Business?
  8. 8. 7 Copyright 2015 FUJITSU The requirements of customers has changed … HW, SW, Facilities IT Operations e.g. Desktop Management Administration e.g. Management Project-lifecycle- management End User Costs e.g. Downtime, Fixing Rational Emotional/Rational
  9. 9. 8 Copyright 2015 FUJITSU made4you – Partnership by Value Add Just box-selling business € Value add box selling business Customization Solutionizing box selling business box selling business Globalization of Factory Services box selling business Customization Solutionizing Verticalisation Customization Customization Solutionizing Verticalisation
  10. 10. 9 Copyright 2015 FUJITSU Hardware related Software related Solutions Improving enterprise efficiency Improving business processes and operations Implementing / updating business applications Partnership: Customer and Supplier • Qualifying and integration of customer components • HW, SW, Bios freeze • Customer Asset Tag • Extended Component Lifetime • Packaging e.g. XXL • Pre Provisioning iAMT • Individual Logo / Lasering/Labeling (Mac..) • Ready to run systems Customer SW Load and BIOS settings/freece • Specific RAID settings for Servers • Customer specific integration of client management tools (DeskView Admin) • Personalized Clients DeskView Load CIOChallenges made4you Service Portfolio Benchmarks Technical Taskforce Solutions • Early Benchmarktests on CES units • Benchmark Data Base • configuration related Benchmarktests on project request • cost optimization of system configuration according to requested Benchmark result • Project specific Bios • Support for non mainstream OS • Support for networkbased OS Installation • Customer evaluation system (CES) support •Customized Tools for Client integration into customer environment • Scout Workshops - installation and configuration in customer environment • PoC VDI, IoT etc. • Android devices – setup and integration into customer environment Customizingmade4youTech.Consulting P R O J E C T M A N A G E M E N T (Project-lifecycle)
  11. 11. 10 Copyright 2015 FUJITSU Product lifecycle vs.Project lifecycle Management Pre Sales Sales Project- lifecycle Phase out EOL Process Consultant Technical Consultant Project Manager Product Introduction Product Optimization Product Changes
  12. 12. 11 Copyright 2015 FUJITSU €motional Aspects of Business Customers Every customer wants to have a unique market position IT can support their Companys by giving differentiation and values Offers designed for dedicated need of customers Globalisation is essential for expansion Rational and Emotional aspects = €motion
  13. 13. 12 Copyright 2015 FUJITSU Let the customer talk!
  14. 14. 13 Copyright 2015 FUJITSU Customer Statement 1 - Industry Siemens Healthcare: 30.000 Workstation since 2012 Wide range of Workstations Factory Services from Augsburg Business Impact at Siemens Healthcare? -> positive Contribution to optimize Infrastructure/Rollout -> Reduction of Administration Effort. -> Lower costs during project lifecycle.
  15. 15. 14 Copyright 2015 FUJITSU Customer Statement 2 - Government  Deutsche Rentenversicherung: 3500 Desktop Rollout in 2 months  Fullfilled Customer Requirements  Pre-Installation of Systems out of the Customer Infrastructure  Individual Allocation of Computer name within Image as well as sticker at the device  Individual BIOS setting and freece BIOS Version  Master key for simplification of Service-Administration  Customiced packaging to accelerate Rollout
  16. 16. 15 Copyright 2015 FUJITSU Customer Statement 3 – latest Project  Swiss Post: 6.000 Desktops  Simplify Service Process by „HW SWAP“  Customer specific BIOS - setup  Bringing into service of new Clients through shipping of preinstalled SSDs
  17. 17. 16 Copyright 2015 FUJITSU Customer References Worldwide €motion by made4you
  18. 18. 17 Copyright 2015 FUJITSU Summary made4you – we are your partner  Customizing is a €motional business  € and emotions = Rational and Emotional aspects will drive new business opportunities  The business between supplier and customer will be essential for e2e improvements  Specific offers are expected – we do it WIN-WIN
  19. 19. 18 Copyright 2015 FUJITSU

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