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Optimizing Mobile Content for Google Analytics
Optimizing Mobile Content for Google Analytics
Hosted by Adam Lavine
• Founder/CEO of FunMobility
• Founding Chair of the Mobile Coupon
Standards Committee, MMA
2
Optimizing Mobile Content for Google Analytics
Overview
1.  Mobile-First Content
2.  Google’s Unique Taxonomy
3.  Creating Custom URLs
4.  Audience & Attribution
3
Optimizing Mobile Content for Google Analytics
1.  Mobile-First Content
4
Optimizing Mobile Content for Google Analytics 5
Why put
mobile first?	
*Venturebeat
**Google Shopper Marketing Council
***Wallstreet Journal
****Recode.net
*****24/7 Wall St	
Mobile share of consumer media attention	
2 hours
48 min	
  
Even television, the great
American pastime, now trails
mobile in terms of daily
average consumer
attention*****	
Average daily consumer attention, Q4 2014:
TV
MOBILE
51%75%84%66%
Email* In-store Shopping** Social Media*** YouTube****
2 hours
57 min	
  
Optimizing Mobile Content for Google Analytics
Mobile is the one –
and only - fixed point
along the entire
customer journey.
6
Why put
mobile first?	
Today’s consumers are
always connected
Optimizing Mobile Content for Google Analytics 7
IMPORTANT
QUESTIONS:
How do you map
the consumer
journey?
How do you
accurately
attribute
performance
across all
marketing touch
points?
Optimizing Mobile Content for Google Analytics 8
IMPORTANT
QUESTIONS:
How do you map
the consumer
journey?
How do you
accurately
attribute
performance
across all
marketing touch
points?	
Paid	
  
In-store	
  
Social	
  
Owned	
  
Optimizing Mobile Content for Google Analytics
Track via Google Analytics
9
Answer: Create custom URLs that
attribute audience & performance to
different points of discovery
Optimizing Mobile Content for Google Analytics 10
Poll: Are you
tracking
performance
across marketing
channels?	
A. Yes
B.  Yes, but there are blind spots
C.  Nope
D.  Not sure
Optimizing Mobile Content for Google Analytics
2.  Google’s Unique Taxonomy
11
Optimizing Mobile Content for Google Analytics
Question:
What does UTM stand for?
12
Optimizing Mobile Content for Google Analytics
Question: What does UTM stand for?
13
Answer:
Urchin Tracking Module
Purple Sea Urchin - Strongylocentrotus purpuratus | by Gregory "Slobirdr" Smith	
  
Optimizing Mobile Content for Google Analytics
What are UTM (Urchin Tracking Module) Strings?
14
Custom URL
Optimizing Mobile Content for Google Analytics 15
How are UTM
strings
structured?	
1. Campaign Source	
2. Campaign Medium	
3. Campaign Term	
4. Campaign Content	
5. Campaign Name	
How Google organizes
your URL:	
Your Actual
Campaign Hierarchy:	
Campaign Name	
Campaign Medium	
Campaign Source	
Campaign Term /Campaign Content
Optimizing Mobile Content for Google Analytics 16
1. Campaign Source	
2. Campaign Medium	
3. Campaign Term	
4. Campaign Content	
5. Campaign Name	
Google Analytics uses different terms
than Google’s UTM Creator:	
Lost in
translation	
1. Source	
2. Medium	
3. Keyword	
4. Ad Content	
5. Campaign	
UTM Terminology	
 GA Terminology
Optimizing Mobile Content for Google Analytics 17
3.  Creating Custom URLs
Optimizing Mobile Content for Google Analytics
How we do it:
18
Optimizing Mobile Content for Google Analytics 19
Paid	
  Media	
Chiquita	
  Interac2ve	
  Recipes	
300	
  rectangle	
  healthy	
  family	
Mobile	
  Display	
  Ad	
Healthy	
  Recipes
Optimizing Mobile Content for Google Analytics
Campaign
Source
The specific point
of discovery; the
source of the
traffic.
Campaign
Source
20
Optimizing Mobile Content for Google Analytics
Campaign
Medium
The marketing
channel; the broad
overall context of
engagement
Campaign
Medium
21
paid_media
Optimizing Mobile Content for Google Analytics
Campaign
Term
Identifies AdWords &
keywords associated
with the campaign
fun	
  recipes	
Example: “fun recipes”
22
Optimizing Mobile Content for Google Analytics
Campaign Content
728_win_up_to_4000
320_win_up_to_4000 320_win_4000
23
Identifies different creatives
& Calls To Action
Optimizing Mobile Content for Google Analytics
Campaign
Name
cooking_lab_recipe_contest_q3_2014
24
Keywords that
encompass the
entire campaign
Optimizing Mobile Content for Google Analytics
Best Practices
25
No spaces: use underscores to ensure links
remain functional when pasted	
cooking_lab_recipe_contest_q3_2014
320_win_up_to_4000
No ad sizes: Ad blockers identify standard
ad sizes in the text, so avoid obvious
markers like “320x50”
Optimizing Mobile Content for Google Analytics
Custom URL creation is a VERY powerful tool
when combined with mobile content
26
Custom URL
Optimizing Mobile Content for Google Analytics 27
Poll: Do you
publish content
with UTM strings?	
A. Yes
B.  No
C.  Not sure
Optimizing Mobile Content for Google Analytics
4.  Audience & Attribution
28
Optimizing Mobile Content for Google Analytics
Now let’s see
this in practice
29
Optimizing Mobile Content for Google Analytics
In Google Analytics,
Click on “All Web Site
Data” for the website
you want to look at
30
Optimizing Mobile Content for Google Analytics 31
Optimizing Mobile Content for Google Analytics
Select “Add Segment”
32
Optimizing Mobile Content for Google Analytics 33
Optimizing Mobile Content for Google Analytics
Select “New Segment”
34
Optimizing Mobile Content for Google Analytics 35
Optimizing Mobile Content for Google Analytics
Looking at the
“Conditions” tab, add
the UTM parameter
string that you wish to
analyze
36
Optimizing Mobile Content for Google Analytics 37
Optimizing Mobile Content for Google Analytics
Select the “Source/
Medium” sub-tab
under the
“Acquisition” tab
38
Optimizing Mobile Content for Google Analytics 39
Optimizing Mobile Content for Google Analytics
Now we can compare
different content within
the segment.
In this example, the
“20%Off” CTA has
performed better than
the “Save20%” CTA in
the Summer Sale
campaign
40
Optimizing Mobile Content for Google Analytics 41
Optimizing Mobile Content for Google Analytics
You can also compare
activity across different
marketing channels,
demographics, devices,
& more
42
Optimizing Mobile Content for Google Analytics 43
Optimizing Mobile Content for Google Analytics
Select each media
channel and hit “Plot
Rows” to get a visual
overview of your entire
campaign.
44
Optimizing Mobile Content for Google Analytics 45
Optimizing Mobile Content for Google Analytics 46
This Google
Analytics
methodology
enables
conversion
tracking by
media type in
ways marketers
never could
before
23.90%	
  
33.31%	
  
10.64%	
  
53.65%	
  
0.00%	
  
10.00%	
  
20.00%	
  
30.00%	
  
40.00%	
  
50.00%	
  
60.00%	
  
Owned/Organic	
  Media	
   Social	
  Media	
   Paid	
  Media	
   In	
  Store	
  Media	
  
Conversion	
  by	
  Media	
  Type	
  
Optimizing Mobile Content for Google Analytics
Key Takeaways.
• It’s possible to map consumer behavior across
touch points, & attribute spend to performance
• Google Analytics is a powerful tool for generating
audience insights
• Implement a standard UTM naming convention for
better efficiency
47
Optimizing Mobile Content for Google Analytics
Lots more great content at
www.funmobility.com
48
Optimizing Mobile Content for Google Analytics
Questions? Contact us.
sales@funmobility.com
49
Recent Brands & Clients
Interactive Mobile Advertising
Direct Response & Lead Gen
Mobile Prizes & Sweeps
In-Store Shopper Activation
Enhanced Email & CRM
Mobile Engagement Circulars
Mobile-First
Solutions
100% HTML5
no app needed	
  
Discover Engage Acquire Retain

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Google Analytics Training: Optimizing Mobile Content

  • 1. Optimizing Mobile Content for Google Analytics
  • 2. Optimizing Mobile Content for Google Analytics Hosted by Adam Lavine • Founder/CEO of FunMobility • Founding Chair of the Mobile Coupon Standards Committee, MMA 2
  • 3. Optimizing Mobile Content for Google Analytics Overview 1.  Mobile-First Content 2.  Google’s Unique Taxonomy 3.  Creating Custom URLs 4.  Audience & Attribution 3
  • 4. Optimizing Mobile Content for Google Analytics 1.  Mobile-First Content 4
  • 5. Optimizing Mobile Content for Google Analytics 5 Why put mobile first? *Venturebeat **Google Shopper Marketing Council ***Wallstreet Journal ****Recode.net *****24/7 Wall St Mobile share of consumer media attention 2 hours 48 min   Even television, the great American pastime, now trails mobile in terms of daily average consumer attention***** Average daily consumer attention, Q4 2014: TV MOBILE 51%75%84%66% Email* In-store Shopping** Social Media*** YouTube**** 2 hours 57 min  
  • 6. Optimizing Mobile Content for Google Analytics Mobile is the one – and only - fixed point along the entire customer journey. 6 Why put mobile first? Today’s consumers are always connected
  • 7. Optimizing Mobile Content for Google Analytics 7 IMPORTANT QUESTIONS: How do you map the consumer journey? How do you accurately attribute performance across all marketing touch points?
  • 8. Optimizing Mobile Content for Google Analytics 8 IMPORTANT QUESTIONS: How do you map the consumer journey? How do you accurately attribute performance across all marketing touch points? Paid   In-store   Social   Owned  
  • 9. Optimizing Mobile Content for Google Analytics Track via Google Analytics 9 Answer: Create custom URLs that attribute audience & performance to different points of discovery
  • 10. Optimizing Mobile Content for Google Analytics 10 Poll: Are you tracking performance across marketing channels? A. Yes B.  Yes, but there are blind spots C.  Nope D.  Not sure
  • 11. Optimizing Mobile Content for Google Analytics 2.  Google’s Unique Taxonomy 11
  • 12. Optimizing Mobile Content for Google Analytics Question: What does UTM stand for? 12
  • 13. Optimizing Mobile Content for Google Analytics Question: What does UTM stand for? 13 Answer: Urchin Tracking Module Purple Sea Urchin - Strongylocentrotus purpuratus | by Gregory "Slobirdr" Smith  
  • 14. Optimizing Mobile Content for Google Analytics What are UTM (Urchin Tracking Module) Strings? 14 Custom URL
  • 15. Optimizing Mobile Content for Google Analytics 15 How are UTM strings structured? 1. Campaign Source 2. Campaign Medium 3. Campaign Term 4. Campaign Content 5. Campaign Name How Google organizes your URL: Your Actual Campaign Hierarchy: Campaign Name Campaign Medium Campaign Source Campaign Term /Campaign Content
  • 16. Optimizing Mobile Content for Google Analytics 16 1. Campaign Source 2. Campaign Medium 3. Campaign Term 4. Campaign Content 5. Campaign Name Google Analytics uses different terms than Google’s UTM Creator: Lost in translation 1. Source 2. Medium 3. Keyword 4. Ad Content 5. Campaign UTM Terminology GA Terminology
  • 17. Optimizing Mobile Content for Google Analytics 17 3.  Creating Custom URLs
  • 18. Optimizing Mobile Content for Google Analytics How we do it: 18
  • 19. Optimizing Mobile Content for Google Analytics 19 Paid  Media Chiquita  Interac2ve  Recipes 300  rectangle  healthy  family Mobile  Display  Ad Healthy  Recipes
  • 20. Optimizing Mobile Content for Google Analytics Campaign Source The specific point of discovery; the source of the traffic. Campaign Source 20
  • 21. Optimizing Mobile Content for Google Analytics Campaign Medium The marketing channel; the broad overall context of engagement Campaign Medium 21 paid_media
  • 22. Optimizing Mobile Content for Google Analytics Campaign Term Identifies AdWords & keywords associated with the campaign fun  recipes Example: “fun recipes” 22
  • 23. Optimizing Mobile Content for Google Analytics Campaign Content 728_win_up_to_4000 320_win_up_to_4000 320_win_4000 23 Identifies different creatives & Calls To Action
  • 24. Optimizing Mobile Content for Google Analytics Campaign Name cooking_lab_recipe_contest_q3_2014 24 Keywords that encompass the entire campaign
  • 25. Optimizing Mobile Content for Google Analytics Best Practices 25 No spaces: use underscores to ensure links remain functional when pasted cooking_lab_recipe_contest_q3_2014 320_win_up_to_4000 No ad sizes: Ad blockers identify standard ad sizes in the text, so avoid obvious markers like “320x50”
  • 26. Optimizing Mobile Content for Google Analytics Custom URL creation is a VERY powerful tool when combined with mobile content 26 Custom URL
  • 27. Optimizing Mobile Content for Google Analytics 27 Poll: Do you publish content with UTM strings? A. Yes B.  No C.  Not sure
  • 28. Optimizing Mobile Content for Google Analytics 4.  Audience & Attribution 28
  • 29. Optimizing Mobile Content for Google Analytics Now let’s see this in practice 29
  • 30. Optimizing Mobile Content for Google Analytics In Google Analytics, Click on “All Web Site Data” for the website you want to look at 30
  • 31. Optimizing Mobile Content for Google Analytics 31
  • 32. Optimizing Mobile Content for Google Analytics Select “Add Segment” 32
  • 33. Optimizing Mobile Content for Google Analytics 33
  • 34. Optimizing Mobile Content for Google Analytics Select “New Segment” 34
  • 35. Optimizing Mobile Content for Google Analytics 35
  • 36. Optimizing Mobile Content for Google Analytics Looking at the “Conditions” tab, add the UTM parameter string that you wish to analyze 36
  • 37. Optimizing Mobile Content for Google Analytics 37
  • 38. Optimizing Mobile Content for Google Analytics Select the “Source/ Medium” sub-tab under the “Acquisition” tab 38
  • 39. Optimizing Mobile Content for Google Analytics 39
  • 40. Optimizing Mobile Content for Google Analytics Now we can compare different content within the segment. In this example, the “20%Off” CTA has performed better than the “Save20%” CTA in the Summer Sale campaign 40
  • 41. Optimizing Mobile Content for Google Analytics 41
  • 42. Optimizing Mobile Content for Google Analytics You can also compare activity across different marketing channels, demographics, devices, & more 42
  • 43. Optimizing Mobile Content for Google Analytics 43
  • 44. Optimizing Mobile Content for Google Analytics Select each media channel and hit “Plot Rows” to get a visual overview of your entire campaign. 44
  • 45. Optimizing Mobile Content for Google Analytics 45
  • 46. Optimizing Mobile Content for Google Analytics 46 This Google Analytics methodology enables conversion tracking by media type in ways marketers never could before 23.90%   33.31%   10.64%   53.65%   0.00%   10.00%   20.00%   30.00%   40.00%   50.00%   60.00%   Owned/Organic  Media   Social  Media   Paid  Media   In  Store  Media   Conversion  by  Media  Type  
  • 47. Optimizing Mobile Content for Google Analytics Key Takeaways. • It’s possible to map consumer behavior across touch points, & attribute spend to performance • Google Analytics is a powerful tool for generating audience insights • Implement a standard UTM naming convention for better efficiency 47
  • 48. Optimizing Mobile Content for Google Analytics Lots more great content at www.funmobility.com 48
  • 49. Optimizing Mobile Content for Google Analytics Questions? Contact us. sales@funmobility.com 49
  • 50. Recent Brands & Clients Interactive Mobile Advertising Direct Response & Lead Gen Mobile Prizes & Sweeps In-Store Shopper Activation Enhanced Email & CRM Mobile Engagement Circulars Mobile-First Solutions 100% HTML5 no app needed   Discover Engage Acquire Retain