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Business Perspectives on
    Emerging Markets 2012-2017

                      Findings from global survey, June 2012




All Rights Reserved ©2012                                      www.globalintelligence.com
Business Perspectives on Emerging Markets 2012-2017
 Why this study is important


                               Everyone is talking about Emerging Markets. But what is the reality behind the
                               scenes?

                               In April-May 2012, GIA sought to find out how global companies are thinking about
                               Emerging Markets. What do they view as success factors or threats? What mistakes
                               have been made, and should be avoided? Do companies have the information to
                               capture fast moving market opportunities?

                               This study is important. Half the respondents say at least 30% of their global revenues
Markko Vaarnas                 will come from Emerging Markets by 2017. As a market intelligence partner to
CEO                            companies around the world, we are positioned at the forefront of our clients’
Global Intelligence Alliance   international plans, particularly for Emerging Markets. With this study, we share the
                               strategic ambitions, concerns and challenges facing companies in fast growing
                               markets. We trust this will prove enlightening for your Emerging Markets strategy.

                               I welcome you to share your thoughts with any of my colleagues, as our mission is to
                               help companies understand, compete and grow in global markets.

                               www.globalintelligence.com | info@globalintelligence.com
Executive Summary: Brazil, China and India dominate
Emerging Markets
Indonesia gaining as companies seek market share

Emerging Markets focus and expectations                     Motivations and concerns

•  Most companies define Emerging Markets as BRIC           •  Most companies see a presence in Emerging
   or BRIICS, or based on stage or growth of economic          Markets as necessary to their future success, and
   development, but other factors such as market size,         are investing now to gain a foothold and build
   location and industry-specific opportunities come into      global market share.
   play when prioritizing countries.
                                                            •  It has become less about lower production costs,
•  BRIC countries are still seen as the top four               though this is still a driver for some.
   Emerging Markets for 2012-2017. Interest in Russia
   is lagging behind the other three countries.             •  Almost all companies (91%) say they could have
                                                               done something better in their Emerging Market
•  Most of the non-BRIC Emerging Markets that                  strategy.
   international companies plan to target in 2012-2017
   are in Asia or Latin America. Indonesia is the next      •  The main regrets are not adapting more to local
   upcoming Emerging Market, with over a quarter of            conditions, not entering sooner and not acquiring
   companies naming it fifth after the BRICs. South            better market intelligence.
   Africa, Vietnam, Mexico and Turkey follow.
                                                            •  Over half say that information on Emerging
•  Asian, European and Latin American companies are            Markets is not readily available in their
   all bullish about expected revenues from                    organizations, with three out of four doubting the
   Emerging Markets (38%, 37% and 36% of total                 accuracy and completeness of the information that
   revenues by 2017, respectively), followed by US             they do have.
   companies (34%).
                                                                                          www.globalintelligence.com   3
How can global companies succeed
in Emerging Markets in 2012-2017?




                            www.globalintelligence.com
430 managers told us what drives their strategy
How do companies perceive Emerging Markets; what are their plans; what do they want to achieve?


•  In April-May 2012, GIA conducted an online survey amongst business managers at 431 large and mid-sized
   companies around the world.

•  We asked them questions such as:
    •  How do you define Emerging Markets in your company?
    •  Which are the top Emerging Markets for your industry over the next five years?
    •  What key factors will determine whether foreign companies succeed in Emerging Markets?
    •  What are the biggest threats to succeeding in Emerging Markets?
    •  What are your company’s main reasons for investing in Emerging Markets?
    •  What share of your company’s global revenue do you expect to come from Emerging Markets?
    •  Which one aspect of your Emerging Markets strategy would you go back and change if you could?

•  The respondents’ job functions included strategic planning/business development (26%), market/competitive
   intelligence (23%), senior management (19%), sales and marketing (13%), research and development/product
   management (9%), among others.

•  Nearly half (42%) of the companies in the survey earned more than $1.3 billion (1 billion Euro) in annual revenue
   and more than 50% (58%) have more than 1,000 employees.

•  See Appendix for more details about the survey sample.



                                                                                           www.globalintelligence.com   5
10 industries are represented in this report
The industries are represented by the following symbols


•  Manufacturing & Industrial

•  Telecommunication, Technology & Media

•  Professional & Business Services

•  Financial Services

•  Consumer & Retail

•  Pharmaceuticals & Healthcare

•  Energy, Resources & Environment

•  Automotive

•  Chemicals

•  Logistics & Transportation

                                                          www.globalintelligence.com   6
This study also helped people living in Emerging Markets
Donations from this study went to four charities assisting poor communities in Emerging Markets


•  GIA took the opportunity to donate $6.50 / 5 Euros for every completed survey response.

•  The total donation came close to $2,800 / 2,200 Euros, distributed across the following local charities:

•  Cambodia: Tabitha (NGO that runs self-help programs     •  Russia: Gift of Life/Podari Zhizn (charity that funds
   on personal and financial development for the poorest      vital medicine for leukemia treatment and searches for
   people)                                                    potential bone marrow donors for children)

•  Brazil: VidaBela (NGO that awards university            •  South Africa: CANSA (NGO that provides holistic
   scholarships to talented candidates from highly            cancer care and support to those affected by the
   disadvantaged socio-economic backgrounds)                  disease)




                                                                                          www.globalintelligence.com   7
Emerging Markets focus to 2017




                            www.globalintelligence.com
Emerging Markets focus to 2017




Most companies think of Emerging Markets as BRIC,
BRIICS, or based on stage of economic development
Market growth rate is also important and a quarter of companies classify by region


                                   How Global Companies Define Emerging Markets

                          Stage of economic development                                                           39%

                                          Market growth rate                                             31%

                       BRIC (Brazil, Russia, India, China)                                            28%
                                                                                                                     55% BRIC or BRIICS
                      BRIICS (BRIC, Indonesia, S. Africa)                                            27%

                            By geography (eg. in region X)                                     23%

                       Penetration level of product/service                                 20%

                      Market not in US, W. Europe, Japan                              16%

                         Penetration level by my company                       10%

                        Penetration level by multinationals                   8%

                       Proprietary listings eg. FTSE, S&P              3%


 Question: How do you define Emerging Markets in your company? N=411.

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one.
                                                                                                                       www.globalintelligence.com      9
Emerging Markets focus to 2017




Emerging Markets in Asia and Latin America are
generating the most interest
Russia, South Africa and Turkey are the other top targets for the next five years


                             Top 10 Emerging Markets (2012-2017) by % all companies




 Question: Which are the top 5 Emerging Markets for your industry over the next 5 years? N=427.

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey.
                                                                                                     www.globalintelligence.com     10
Emerging Markets focus to 2017




Brazil, China and India seen as equally important in
the next five years
Russia is also still significant but the level of interest is well behind the top three


    Top Four Emerging Markets (2012-2017)                                      •  Brazil, Russia, India and China are still the top
                                                                                  four most important Emerging Markets for
                                                                                  2012-2017.

          India                                          66.4%                 •  Russia is least favored amongst the BRIC
                                                                                  countries, with the majority (~65%) focusing
                                                                                  more on India, Brazil and China with equal
         Brazil                                         65.7%                     levels of interest.

                                                                               •  According to the IMF, average GDP growth
         China                                          65.4%                     rates for 2012-2017* will be 7.4% for India,
                                                                                  3.7% for Brazil, 8.5% for China and 3.9% for
                                                                                  Russia.
       Russia                             39.7%
                                                                               •  Brazil and Russia seem to be finding favor for
                                                                                  reasons other than their growth rates, such as
                                                                                  their potentially huge domestic markets, natural
 Question: Which are the top 5 Emerging Markets for your industry                 resources and dominance within their regions.
 over the next 5 years? N=427.

  Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one.
  * Figures based on 2012, 2013 and 2017 average from IMF World Economy Outlook: Growth Resuming, Dangers Remain                                        11
                                                                                                                        www.globalintelligence.com
Emerging Markets focus to 2017




European companies are prioritizing Asia and Latin
America despite their proximity to Russia
Latin American companies are less adventurous when it comes to looking outside their home region


                    Top Four Emerging Markets by Location of Headquarters (2012-2017)


                                                                                         22%
                                                                        13%
                       Asian headquarters
                                                                                                            32%
                                                                                                             33%
                                                                                                                       40%
                                                                            15%
            Latin American headquarters
                                                                                            24%
                                                                                      21%
                                                                                                     28%
                                                                                                                     Brazil
                                                                                   19%
                  European headquarters                                                                              Russia
                                                                                               25%
                                                                                                     28%             India
                                                                                                     28%             China
                                                                               17%
                          US headquarters
                                                                                                      29%
                                                                                                26%


 Question: Which are the top 5 Emerging Markets for your industry over the next 5 years? (To 2017) N=395 (Total): N=95 (US),
 N=161(Europe), N=44 (Latin America), N=95 (Asia).

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one.
                                                                                                                       www.globalintelligence.com      12
Emerging Markets focus to 2017




 China’s economy outweighs the other BRIC countries
 but Brazil and Russia have highest GDP per capita
 Different BRIC countries are attracting interest and investment for different reasons

                                                     Brazil             India       China                            Russia

Population
                                                205.72                 1,205.10     1,343.24                      138.08
Persons (millions)



GDP
                                                2,518              1,843            6,989                           1,791
USD (Billions)



GDP (PPP) per Capita
                                                    11,600         3,700            8,400                                16,700
Current international dollar

                                                                                  8.2%
                                                                6.9%
                                         3.0%
GDP growth rate 2012 (e)                                                                                           4.0%



Land
                                                    8,514,877      3,287,263        9,596,961                            17,098,242
Km2

   Source: Global Intelligence Alliance; IMF; CIA
                                                                                            www.globalintelligence.com            13
Emerging Markets focus to 2017




 China is the easiest to do business in and Brazil is
 becoming more competitive in the global context
 Levels of development and the opportunities vary across the different BRIC countries

                                                    Brazil                             India               China                          Russia

Mobile subscribers
Q1, 2012
                                         250 million                   919 million               1.01 billion                     227 million

                                           126%                                                                                       160%
Teledensity (wireless)                                                          76%                   74%
Q1, 2012


No. of millionaire
households                                           303                                   286                1,312                           375
2011, thousands

Ease of doing business
Index (World Bank)                          126                                132                    91                             120
2011, ranking

                                                      53                   51                               26                  63
Global Competitiveness
Index (WEO)
2010/11 to 2011/12, ranking              58                                                56    27                                           66

   Source: Global Intelligence Alliance; MIIT China, TRAI India, Anatel Brazil, Deloitte
                                                                                                                 www.globalintelligence.com         14
Emerging Markets focus to 2017




China, India and Brazil look good to most industry
sectors; Russia has less widespread appeal
Healthcare sector is least positive on China, Automotive on India, Energy & Resources on Brazil, and
Consumer & Retail on Russia

                                  Top Four Emerging Markets by Industry (2012-2017)



         27%          28%                        27%          29%                       25%           27%          26%           29%
                                   30%                                     31%



                      15%                        13%          12%                       17%                        16%
         19%                       16%                                                                21%
                                                                           21%                                                   21%           Brazil
                                                                                                                                               Russia
                                                 30%          29%                       29%
         27%          32%          28%                                                                23%          31%                         India
                                                                                                                                 21%
                                                                           24%
                                                                                                                                               China


         27%                       26%           30%          30%                       29%           29%          27%           29%
                      25%                                                  24%




 Question: Which are the top 5 Emerging Markets for your industry over the next 5 years? (To 2017) N=427.

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one.
                                                                                                                       www.globalintelligence.com       15
Emerging Markets focus to 2017




Second tier Emerging Markets span the globe, led by
Indonesia and South Africa
 No Middle Eastern countries named amongst top 10 Emerging Markets in the next 5 years after BRIC


Top 10 Emerging Markets after BRICs (2012-2017) •  Half of the 10 non-BRIC Emerging Markets that
 Rank   Country                        %           international companies plan to target in
                                                   2012-2017 are in Asia or Latin America.
 5            Indonesia                                       27.4%
 6            South Africa                                    22.2%              •  Indonesia is the next upcoming Emerging
 7            Vietnam                                                               Market, with over a quarter of companies
                                                              20.1%
                                                                                    naming it fifth after the BRICs.
 8            Mexico                                          18.5%
 9            Turkey                                          17.8%              •  South Africa, Vietnam, Mexico and Turkey
 10           Argentina                                                             follow with approximately one fifth of
                                                              10.3%
                                                                                    companies including one of them in their top
 11           Chile                                            9.6%                 five.
 12           Thailand                                         9.6%
 13           Malaysia                                                           •  Turkey is the only country in Europe to make it
                                                               8.7%
                                                                                    into the top 10 Emerging Markets after BRIC.
 14           South Korea                                      8.7%
     Africa     Asia       Europe         Latin America
 Question: Which are the top 5 Emerging Markets for your industry
 over the next 5 years (to 2017)? N=427
 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey.                                          16
                                                                                                             www.globalintelligence.com
Emerging Markets focus to 2017




After Indonesia and South Africa, Turkey and Mexico
interest US and European companies most
Latin American companies focus more on their own home region; Asian companies favor Vietnam

             Top 10 Secondary Emerging Markets by Location of Headquarters (2012-2017)
                                                                                1%

                               4%                      7%                       4%                     8%
                               6%
                                                       6%                                               6%                   Malaysia
                               6%                      3%                      20%                      3%
                               5%                      7%                                                                    South Korea
                                                                                                       10%
                              10%                      4%                                   1%
                                                                                                                2%           Chile
                                                                                                       6%
                                                       17%                     20%                                           Thailand
                              14%                                                                      6%
                                                                                                                             Argentina
                                                       10%                      7%
                              15%                                                                      22%
                                                                                                                             Turkey
                                                       11%
                              10%                                                                                            Mexico
                                                                               29%                     11%
                                                       17%                                                                   Vietnam
                              15%
                                                                                3%                                           South Africa
                                                                                                       26%
                              15%                      18%                     11%                                           Indonesia
                                                                                4%
                            US HQ                 European HQ           Latin American HQ            Asian HQ
 Question: Which are the top 5 Emerging Markets for your industry over the next 5 years (to 2017)? N=395; N=95 (US); N=161 (Europe); N=44 (Latin
 America); N=95 (Asia).

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey.
                                                                                                                 www.globalintelligence.com        17
Emerging Markets focus to 2017




Vietnam stands out for Consumer, Logistics and
Resources sectors, Mexico for Healthcare
Chemical sector very focused on Indonesia and South Africa, Consumer & Retail on SE Asia


                         Top 10 Secondary Emerging Markets by industry (2012-2017)
           5%          2%           6%                        4%                        4%           6%    5%           4%
                       6%                       10%                        7%
           3%                                                              1%           6%                 5%           4%
           6%                       9%                       12%           4%                        6%
                       8%                        3%                                     6%                 5%           8%
           4%                       2%           6%                        8%                        9%    5%
                       5%                                     8%                        8%                                           South Korea
           5%                       9%           6%
                       8%                                                                            6%    8%           14%
                                                              3%          14%           6%                                           Malaysia
          14%                       8%           6%           3%                                     3%    4%
                       8%                                                               6%                              8%           Thailand
                                                12%          11%
                                    10%                                                              16%   14%
          10%                                                             17%          12%                              8%           Chile
                       15%
                                                10%          12%                                                        4%           Argentina
                                    14%                                                              13%
          14%                                                                                                                        Turkey
                                                 7%                                    18%
                       15%                                                20%                              27%          21%
                                                             20%                                     6%                              Mexico
                                    14%
          18%                                   20%                                                                                  Vietnam
                       15%                                                 3%                        19%
                                                              6%                       18%                              8%
                                    12%                                                                                              South Africa
                                                                          14%
                                                                                                           27%                       Indonesia
          21%          18%                      20%          21%                                                        21%
                                    16%                                   12%          16%           16%




 Question: Which are the top 5 Emerging Markets for your industry over the next 5 years (TO 2017)? N=427

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey.
                                                                                                                 www.globalintelligence.com      18
Emerging Markets aspirations to 2017




                             www.globalintelligence.com
Emerging Markets aspirations to 2017




Most companies are investing to establish a presence
in future major markets for long term gain
Less than one fifth look to Emerging Markets as a low cost supply base

Motivations for investing in Emerging Markets                                   •  The aim behind global companies’ 2012-2017
                                                                                   emerging markets strategy is to build markets
70       70% Gain foothold for long term success in
             large future market
                                                                                   and gain global market share – it is now less
                                                                                   about capturing lower production costs (17%).
60
                                                                                •  Most companies want to gain a foothold for
                                                                                   long term success. Half are looking for greater
50       51% Gain global market share
                                                                                   global market share.

40                                                                              •  Four out of ten have followed their customers
         39% Our customers are there
                                                                                   to Emerging Markets.
         34% Lack of growth/profit in established markets
30                                                                              •  A third are being pushed into Emerging
         25% Diversify risks
         24% Tap into short/medium term growth/profit
                                                                                   Markets by lack of growth or profit in more
20                                                                                 established markets.
         17% Establish low cost supply base
                                                                                •  A quarter are going into Emerging Markets to
10       14% CEO/board directive / Competitors are there
                                                                                   diversify risks, and the same number to tap into
Question: What are the main reasons for investing in Emerging Markets              short to medium term profits and growth.
for your company? N=428.
Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey.                                           20
                                                                                                            www.globalintelligence.com
Respondents were allowed to select more than one.
Emerging Markets aspirations to 2017




Half of the companies say at least 30% of global
revenues will come from Emerging Markets by 2017
One fifth say Emerging Markets will account for 50% of revenues within five years


                                % Global Revenue from Emerging Markets (2012-2017)
                                                                                                                             Zero revenue from
                                                                                                                             Emerging Markets
                                                                                                              1%                (2012-2017)

   2012                                53%                                    18%             14%          7% 3% 4%                    7%



   2014                   29%                        23%                      22%                    14%   3% 5% 4%                    1%



   2017           15%               19%                15%                    31%                     7%    8%     5%                  1%


            0%-10%         11%-20%        21%-30%          31%-50%         51%-60%         61%-80%         81%-100%


 Question: What % of your company's global revenue do you expect to come from Emerging Markets? N=277 (2012), N=268 (2014), N=263 (2017).

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey.
                                                                                                                        www.globalintelligence.com   21
Emerging Markets aspirations to 2017




Technology sector expects the most growth in
Emerging Markets, followed by Logistics and Chemical
The Resources sector will source the most revenue from Emerging markets; Consumer, Finance and
Healthcare the least

               % Average Global Revenue from Emerging Markets by Industry (2012-2017)
                                                                                             41%
                                                                           30%
                                                                 24%
                                                                                                     48%
                                                                               32%
                                                           20%
                                                                                       37%
                                                                      27%
                                                       18%                                                           2017
                                                                      27%                                            2014
                                                         19%
                                               13%
                                                                        28%                                          2012
                                                            21%
                                                  15%
                                                                     26%
                                                     18%
                                                  15%
                                                                                                           53%
                                                                                                   45%
                                                                                    35%
                                                                                      37%
                                                                   25%
                                                         19%
                                                                                         38%
                                                                          29%
                                                         19%
                                                                                      36%
                                                                 24%
                                                      17%
 Question: What share of your company's global revenue do you expect to come from Emerging Markets? N=277 (2012), N=268 (2014), N=263 (2017).

 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017
                                                                                                              www.globalintelligence.com      22
Emerging Markets aspirations to 2017




US companies are slightly behind the curve on tapping
into Emerging Markets revenues
Smaller companies are expecting a greater share of revenue from Emerging Markets than larger ones


                         % Average Expected Global Revenue from Emerging Markets (2017)


                     By size of annual revenue                                                  By location of headquarters


                                                                                              Asian HQ                                 38%
               <0.1 bil Euro                                 42%


                                                                                         European HQ                               37%

        0.1 bil - < 1bil Euro                             38%

                                                                                   Latin American HQ                           36%

               =/> 1bil Euro                           33%
                                                                                                US HQ                  34%



Question: What share of your company's global revenue do you                   Question: What share of your company's global revenue do you expect
expect to come from Emerging Markets? N=256 (Total of 2017):                   to come from Emerging Markets? N=245 (Total of 2017): N=63 (US),
N=86(<0.1 bil Euro), N=62 (0.1 bil-<1 bil Euro), N=108 (=/>1 bil Euro).        N=94 (Europe), N=27 (Latin America), N=61 (Asia).
.
  Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017
                                                                                                                    www.globalintelligence.com       23
For the rest of this free report and
more like it, please visit

http://bit.ly/GIA2012



                               www.globalintelligence.com
GIA is a strategic market intelligence and advisory group

Global Intelligence Alliance (GIA) is the preferred
partner for organizations seeking to understand,
compete and grow in international markets.

Our industry expertise and coverage of over 100
countries enables our customers to make better
informed decisions worldwide.

GIA Group has 11 offices on 4 continents.
Together with affiliated GIA Member companies,
certified GIA Research Partners and consultants,
GIA provides access to local knowledge in over
100 countries.

All GIA Network companies adhere to GIA’s Research and Analysis Quality System as well as the SCIP
Code of Ethics.

www.globalintelligence.com | info@globalintelligence.com


                                                                             www.globalintelligence.com   25
We help you make better informed decisions

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                                                          www.globalintelligence.com   26
International          Global Intelligence Alliance Group            info@globalintelligence.com
Brazil                 Global Intelligence Alliance Latin America    brazil@globalintelligence.com
Canada                 Global Intelligence Alliance Canada           canada@globalintelligence.com
Czech Republic         EasyLink Business Services                    cee@globalintelligence.com
China                  Global Intelligence Alliance China            china@globalintelligence.com
Finland                Global Intelligence Alliance Finland          finland@globalintelligence.com
France                 RV Conseil                                    france@globalintelligence.com
Germany                Global Intelligence Alliance Germany          germany@globalintelligence.com
Hong Kong              Global Intelligence Alliance Hong Kong        hongkong@globalintelligence.com
India                  Global Intelligence Alliance India            india@globalintelligence.com
Japan                  McRBC                                         japan@globalintelligence.com
Korea                  3mecca                                        korea@globalintelligence.com
Latvia                 Gateway Baltic                                baltics@globalintelligence.com
Mexico                 Americas Market Intelligence Mexico           mexico@globalintelligence.com
Netherlands            Global Intelligence Alliance Netherlands      netherlands@globalintelligence.com
Portugal               Growth Setting                                portugal@globalintelligence.com
Russia                 ALT R&C                                       russia@globalintelligence.com
Singapore              Global Intelligence Alliance Singapore        singapore@globalintelligence.com
South Africa           Butterfly Effect Intelligence                 southafrica@globalintelligence.com
Tunisia                RV Conseil Tunisie                            tunisia@globalintelligence.com
UK                     Global Intelligence Alliance UK               uk@globalintelligence.com
United Arab Emirates   GCC Consulting                                uae@globalintelligence.com
USA East Coast         Global Intelligence Alliance USA East Coast   usaeast@globalintelligence.com
USA Florida            Americas Market Intelligence Miami            usaflorida@globalintelligence.com
USA Midwest            Global Intelligence Alliance USA Midwest      usamidwest@globalintelligence.com
                                                                               www.globalintelligence.com   27

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Business Perspectives on Emerging Markets 2012-2017

  • 1. Business Perspectives on Emerging Markets 2012-2017 Findings from global survey, June 2012 All Rights Reserved ©2012 www.globalintelligence.com
  • 2. Business Perspectives on Emerging Markets 2012-2017 Why this study is important Everyone is talking about Emerging Markets. But what is the reality behind the scenes? In April-May 2012, GIA sought to find out how global companies are thinking about Emerging Markets. What do they view as success factors or threats? What mistakes have been made, and should be avoided? Do companies have the information to capture fast moving market opportunities? This study is important. Half the respondents say at least 30% of their global revenues Markko Vaarnas will come from Emerging Markets by 2017. As a market intelligence partner to CEO companies around the world, we are positioned at the forefront of our clients’ Global Intelligence Alliance international plans, particularly for Emerging Markets. With this study, we share the strategic ambitions, concerns and challenges facing companies in fast growing markets. We trust this will prove enlightening for your Emerging Markets strategy. I welcome you to share your thoughts with any of my colleagues, as our mission is to help companies understand, compete and grow in global markets. www.globalintelligence.com | info@globalintelligence.com
  • 3. Executive Summary: Brazil, China and India dominate Emerging Markets Indonesia gaining as companies seek market share Emerging Markets focus and expectations Motivations and concerns •  Most companies define Emerging Markets as BRIC •  Most companies see a presence in Emerging or BRIICS, or based on stage or growth of economic Markets as necessary to their future success, and development, but other factors such as market size, are investing now to gain a foothold and build location and industry-specific opportunities come into global market share. play when prioritizing countries. •  It has become less about lower production costs, •  BRIC countries are still seen as the top four though this is still a driver for some. Emerging Markets for 2012-2017. Interest in Russia is lagging behind the other three countries. •  Almost all companies (91%) say they could have done something better in their Emerging Market •  Most of the non-BRIC Emerging Markets that strategy. international companies plan to target in 2012-2017 are in Asia or Latin America. Indonesia is the next •  The main regrets are not adapting more to local upcoming Emerging Market, with over a quarter of conditions, not entering sooner and not acquiring companies naming it fifth after the BRICs. South better market intelligence. Africa, Vietnam, Mexico and Turkey follow. •  Over half say that information on Emerging •  Asian, European and Latin American companies are Markets is not readily available in their all bullish about expected revenues from organizations, with three out of four doubting the Emerging Markets (38%, 37% and 36% of total accuracy and completeness of the information that revenues by 2017, respectively), followed by US they do have. companies (34%). www.globalintelligence.com 3
  • 4. How can global companies succeed in Emerging Markets in 2012-2017? www.globalintelligence.com
  • 5. 430 managers told us what drives their strategy How do companies perceive Emerging Markets; what are their plans; what do they want to achieve? •  In April-May 2012, GIA conducted an online survey amongst business managers at 431 large and mid-sized companies around the world. •  We asked them questions such as: •  How do you define Emerging Markets in your company? •  Which are the top Emerging Markets for your industry over the next five years? •  What key factors will determine whether foreign companies succeed in Emerging Markets? •  What are the biggest threats to succeeding in Emerging Markets? •  What are your company’s main reasons for investing in Emerging Markets? •  What share of your company’s global revenue do you expect to come from Emerging Markets? •  Which one aspect of your Emerging Markets strategy would you go back and change if you could? •  The respondents’ job functions included strategic planning/business development (26%), market/competitive intelligence (23%), senior management (19%), sales and marketing (13%), research and development/product management (9%), among others. •  Nearly half (42%) of the companies in the survey earned more than $1.3 billion (1 billion Euro) in annual revenue and more than 50% (58%) have more than 1,000 employees. •  See Appendix for more details about the survey sample. www.globalintelligence.com 5
  • 6. 10 industries are represented in this report The industries are represented by the following symbols •  Manufacturing & Industrial •  Telecommunication, Technology & Media •  Professional & Business Services •  Financial Services •  Consumer & Retail •  Pharmaceuticals & Healthcare •  Energy, Resources & Environment •  Automotive •  Chemicals •  Logistics & Transportation www.globalintelligence.com 6
  • 7. This study also helped people living in Emerging Markets Donations from this study went to four charities assisting poor communities in Emerging Markets •  GIA took the opportunity to donate $6.50 / 5 Euros for every completed survey response. •  The total donation came close to $2,800 / 2,200 Euros, distributed across the following local charities: •  Cambodia: Tabitha (NGO that runs self-help programs •  Russia: Gift of Life/Podari Zhizn (charity that funds on personal and financial development for the poorest vital medicine for leukemia treatment and searches for people) potential bone marrow donors for children) •  Brazil: VidaBela (NGO that awards university •  South Africa: CANSA (NGO that provides holistic scholarships to talented candidates from highly cancer care and support to those affected by the disadvantaged socio-economic backgrounds) disease) www.globalintelligence.com 7
  • 8. Emerging Markets focus to 2017 www.globalintelligence.com
  • 9. Emerging Markets focus to 2017 Most companies think of Emerging Markets as BRIC, BRIICS, or based on stage of economic development Market growth rate is also important and a quarter of companies classify by region How Global Companies Define Emerging Markets Stage of economic development 39% Market growth rate 31% BRIC (Brazil, Russia, India, China) 28% 55% BRIC or BRIICS BRIICS (BRIC, Indonesia, S. Africa) 27% By geography (eg. in region X) 23% Penetration level of product/service 20% Market not in US, W. Europe, Japan 16% Penetration level by my company 10% Penetration level by multinationals 8% Proprietary listings eg. FTSE, S&P 3% Question: How do you define Emerging Markets in your company? N=411. Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one. www.globalintelligence.com 9
  • 10. Emerging Markets focus to 2017 Emerging Markets in Asia and Latin America are generating the most interest Russia, South Africa and Turkey are the other top targets for the next five years Top 10 Emerging Markets (2012-2017) by % all companies Question: Which are the top 5 Emerging Markets for your industry over the next 5 years? N=427. Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. www.globalintelligence.com 10
  • 11. Emerging Markets focus to 2017 Brazil, China and India seen as equally important in the next five years Russia is also still significant but the level of interest is well behind the top three Top Four Emerging Markets (2012-2017) •  Brazil, Russia, India and China are still the top four most important Emerging Markets for 2012-2017. India 66.4% •  Russia is least favored amongst the BRIC countries, with the majority (~65%) focusing more on India, Brazil and China with equal Brazil 65.7% levels of interest. •  According to the IMF, average GDP growth China 65.4% rates for 2012-2017* will be 7.4% for India, 3.7% for Brazil, 8.5% for China and 3.9% for Russia. Russia 39.7% •  Brazil and Russia seem to be finding favor for reasons other than their growth rates, such as their potentially huge domestic markets, natural Question: Which are the top 5 Emerging Markets for your industry resources and dominance within their regions. over the next 5 years? N=427. Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one. * Figures based on 2012, 2013 and 2017 average from IMF World Economy Outlook: Growth Resuming, Dangers Remain 11 www.globalintelligence.com
  • 12. Emerging Markets focus to 2017 European companies are prioritizing Asia and Latin America despite their proximity to Russia Latin American companies are less adventurous when it comes to looking outside their home region Top Four Emerging Markets by Location of Headquarters (2012-2017) 22% 13% Asian headquarters 32% 33% 40% 15% Latin American headquarters 24% 21% 28% Brazil 19% European headquarters Russia 25% 28% India 28% China 17% US headquarters 29% 26% Question: Which are the top 5 Emerging Markets for your industry over the next 5 years? (To 2017) N=395 (Total): N=95 (US), N=161(Europe), N=44 (Latin America), N=95 (Asia). Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one. www.globalintelligence.com 12
  • 13. Emerging Markets focus to 2017 China’s economy outweighs the other BRIC countries but Brazil and Russia have highest GDP per capita Different BRIC countries are attracting interest and investment for different reasons Brazil India China Russia Population 205.72 1,205.10 1,343.24 138.08 Persons (millions) GDP 2,518 1,843 6,989 1,791 USD (Billions) GDP (PPP) per Capita 11,600 3,700 8,400 16,700 Current international dollar 8.2% 6.9% 3.0% GDP growth rate 2012 (e) 4.0% Land 8,514,877 3,287,263 9,596,961 17,098,242 Km2 Source: Global Intelligence Alliance; IMF; CIA www.globalintelligence.com 13
  • 14. Emerging Markets focus to 2017 China is the easiest to do business in and Brazil is becoming more competitive in the global context Levels of development and the opportunities vary across the different BRIC countries Brazil India China Russia Mobile subscribers Q1, 2012 250 million 919 million 1.01 billion 227 million 126% 160% Teledensity (wireless) 76% 74% Q1, 2012 No. of millionaire households 303 286 1,312 375 2011, thousands Ease of doing business Index (World Bank) 126 132 91 120 2011, ranking 53 51 26 63 Global Competitiveness Index (WEO) 2010/11 to 2011/12, ranking 58 56 27 66 Source: Global Intelligence Alliance; MIIT China, TRAI India, Anatel Brazil, Deloitte www.globalintelligence.com 14
  • 15. Emerging Markets focus to 2017 China, India and Brazil look good to most industry sectors; Russia has less widespread appeal Healthcare sector is least positive on China, Automotive on India, Energy & Resources on Brazil, and Consumer & Retail on Russia Top Four Emerging Markets by Industry (2012-2017) 27% 28% 27% 29% 25% 27% 26% 29% 30% 31% 15% 13% 12% 17% 16% 19% 16% 21% 21% 21% Brazil Russia 30% 29% 29% 27% 32% 28% 23% 31% India 21% 24% China 27% 26% 30% 30% 29% 29% 27% 29% 25% 24% Question: Which are the top 5 Emerging Markets for your industry over the next 5 years? (To 2017) N=427. Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. Respondents were allowed to select more than one. www.globalintelligence.com 15
  • 16. Emerging Markets focus to 2017 Second tier Emerging Markets span the globe, led by Indonesia and South Africa No Middle Eastern countries named amongst top 10 Emerging Markets in the next 5 years after BRIC Top 10 Emerging Markets after BRICs (2012-2017) •  Half of the 10 non-BRIC Emerging Markets that Rank Country % international companies plan to target in 2012-2017 are in Asia or Latin America. 5 Indonesia 27.4% 6 South Africa 22.2% •  Indonesia is the next upcoming Emerging 7 Vietnam Market, with over a quarter of companies 20.1% naming it fifth after the BRICs. 8 Mexico 18.5% 9 Turkey 17.8% •  South Africa, Vietnam, Mexico and Turkey 10 Argentina follow with approximately one fifth of 10.3% companies including one of them in their top 11 Chile 9.6% five. 12 Thailand 9.6% 13 Malaysia •  Turkey is the only country in Europe to make it 8.7% into the top 10 Emerging Markets after BRIC. 14 South Korea 8.7% Africa Asia Europe Latin America Question: Which are the top 5 Emerging Markets for your industry over the next 5 years (to 2017)? N=427 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. 16 www.globalintelligence.com
  • 17. Emerging Markets focus to 2017 After Indonesia and South Africa, Turkey and Mexico interest US and European companies most Latin American companies focus more on their own home region; Asian companies favor Vietnam Top 10 Secondary Emerging Markets by Location of Headquarters (2012-2017) 1% 4% 7% 4% 8% 6% 6% 6% Malaysia 6% 3% 20% 3% 5% 7% South Korea 10% 10% 4% 1% 2% Chile 6% 17% 20% Thailand 14% 6% Argentina 10% 7% 15% 22% Turkey 11% 10% Mexico 29% 11% 17% Vietnam 15% 3% South Africa 26% 15% 18% 11% Indonesia 4% US HQ European HQ Latin American HQ Asian HQ Question: Which are the top 5 Emerging Markets for your industry over the next 5 years (to 2017)? N=395; N=95 (US); N=161 (Europe); N=44 (Latin America); N=95 (Asia). Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. www.globalintelligence.com 17
  • 18. Emerging Markets focus to 2017 Vietnam stands out for Consumer, Logistics and Resources sectors, Mexico for Healthcare Chemical sector very focused on Indonesia and South Africa, Consumer & Retail on SE Asia Top 10 Secondary Emerging Markets by industry (2012-2017) 5% 2% 6% 4% 4% 6% 5% 4% 6% 10% 7% 3% 1% 6% 5% 4% 6% 9% 12% 4% 6% 8% 3% 6% 5% 8% 4% 2% 6% 8% 9% 5% 5% 8% 8% South Korea 5% 9% 6% 8% 6% 8% 14% 3% 14% 6% Malaysia 14% 8% 6% 3% 3% 4% 8% 6% 8% Thailand 12% 11% 10% 16% 14% 10% 17% 12% 8% Chile 15% 10% 12% 4% Argentina 14% 13% 14% Turkey 7% 18% 15% 20% 27% 21% 20% 6% Mexico 14% 18% 20% Vietnam 15% 3% 19% 6% 18% 8% 12% South Africa 14% 27% Indonesia 21% 18% 20% 21% 21% 16% 12% 16% 16% Question: Which are the top 5 Emerging Markets for your industry over the next 5 years (TO 2017)? N=427 Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. www.globalintelligence.com 18
  • 19. Emerging Markets aspirations to 2017 www.globalintelligence.com
  • 20. Emerging Markets aspirations to 2017 Most companies are investing to establish a presence in future major markets for long term gain Less than one fifth look to Emerging Markets as a low cost supply base Motivations for investing in Emerging Markets •  The aim behind global companies’ 2012-2017 emerging markets strategy is to build markets 70 70% Gain foothold for long term success in large future market and gain global market share – it is now less about capturing lower production costs (17%). 60 •  Most companies want to gain a foothold for long term success. Half are looking for greater 50 51% Gain global market share global market share. 40 •  Four out of ten have followed their customers 39% Our customers are there to Emerging Markets. 34% Lack of growth/profit in established markets 30 •  A third are being pushed into Emerging 25% Diversify risks 24% Tap into short/medium term growth/profit Markets by lack of growth or profit in more 20 established markets. 17% Establish low cost supply base •  A quarter are going into Emerging Markets to 10 14% CEO/board directive / Competitors are there diversify risks, and the same number to tap into Question: What are the main reasons for investing in Emerging Markets short to medium term profits and growth. for your company? N=428. Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. 20 www.globalintelligence.com Respondents were allowed to select more than one.
  • 21. Emerging Markets aspirations to 2017 Half of the companies say at least 30% of global revenues will come from Emerging Markets by 2017 One fifth say Emerging Markets will account for 50% of revenues within five years % Global Revenue from Emerging Markets (2012-2017) Zero revenue from Emerging Markets 1% (2012-2017) 2012 53% 18% 14% 7% 3% 4% 7% 2014 29% 23% 22% 14% 3% 5% 4% 1% 2017 15% 19% 15% 31% 7% 8% 5% 1% 0%-10% 11%-20% 21%-30% 31%-50% 51%-60% 61%-80% 81%-100% Question: What % of your company's global revenue do you expect to come from Emerging Markets? N=277 (2012), N=268 (2014), N=263 (2017). Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 Survey. www.globalintelligence.com 21
  • 22. Emerging Markets aspirations to 2017 Technology sector expects the most growth in Emerging Markets, followed by Logistics and Chemical The Resources sector will source the most revenue from Emerging markets; Consumer, Finance and Healthcare the least % Average Global Revenue from Emerging Markets by Industry (2012-2017) 41% 30% 24% 48% 32% 20% 37% 27% 18% 2017 27% 2014 19% 13% 28% 2012 21% 15% 26% 18% 15% 53% 45% 35% 37% 25% 19% 38% 29% 19% 36% 24% 17% Question: What share of your company's global revenue do you expect to come from Emerging Markets? N=277 (2012), N=268 (2014), N=263 (2017). Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 www.globalintelligence.com 22
  • 23. Emerging Markets aspirations to 2017 US companies are slightly behind the curve on tapping into Emerging Markets revenues Smaller companies are expecting a greater share of revenue from Emerging Markets than larger ones % Average Expected Global Revenue from Emerging Markets (2017) By size of annual revenue By location of headquarters Asian HQ 38% <0.1 bil Euro 42% European HQ 37% 0.1 bil - < 1bil Euro 38% Latin American HQ 36% =/> 1bil Euro 33% US HQ 34% Question: What share of your company's global revenue do you Question: What share of your company's global revenue do you expect expect to come from Emerging Markets? N=256 (Total of 2017): to come from Emerging Markets? N=245 (Total of 2017): N=63 (US), N=86(<0.1 bil Euro), N=62 (0.1 bil-<1 bil Euro), N=108 (=/>1 bil Euro). N=94 (Europe), N=27 (Latin America), N=61 (Asia). . Source: Global Intelligence Alliance, Business Perspectives on Emerging Markets 2012-2017 www.globalintelligence.com 23
  • 24. For the rest of this free report and more like it, please visit http://bit.ly/GIA2012 www.globalintelligence.com
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