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Exploring Social Media
                                               with Google




                                                                                              Prepared by:
                                                      Samantha Chen, Regional Business Acquisition Manager
                                                                                    Google Southeast Asia


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                                                                           Google Confidential and Proprietary
                                                                           Google Confidential
Singaporeans’ Media Consumption

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                                                                                                       2
Singaporeans are an online community
  Average weekly hours for different media activities
                                              Internet                                     25.0

                                     Broadcast TV                              12.0

                   Radio (not via the internet)                          7.5

                              Internet via mobile                        7.4

   TV shows or movies from unofficial sources                         6.8
                                                                                                               Digital
                 Radio stream via the internet                        6.8

                        Online games on a PC
                                                                                                            Singaporean
                                                                     6.0

                                      Recorded TV                   5.7
                                                                                                          spend more time
                                        Newspaper                   5.0                                    on the internet
                        Offline games on a PC                      4.6                                     than watching
       Official TV on-demand or ‘catch up TV’                      4.5                                      broadcast TV
                       Video on mobile phone                       4.3

                  Offline games on a console                       4.3

                  Online games on a console                        3.8

                                           Magazine             3.0
                                                            0                  5      10           15        20   25   30
                    Base: All digital Singaporeans 15+ (n=1,066)                                  Hours
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71%                                                   57%                            53%
                             general
                           updates/info                                                                              offers and
                                                                               exclusive info                           deals




 Motivations for connecting with brands on
 social networks
                                45%                                                    22%                            20%
                       entertainment /                                               to ask                          to have a
                           interest                                                 questions                       conversation




                  Base: Digital consumers 15+ who have connected with brands / organisations via a social network
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Social Media Lifecycle




         Attention           Interest             Emotional                    Ownership




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Phase 1: Awareness & Interest
    Google Search & Display

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                                                                                                       6
Google Social Media Strategy:
    Phase 1: Attention & Interest
     YouTube Masthead             Search Engine




            Attention           Interest            Emotional                     Ownership




     Appear on Websites




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Google Search : Information Centric


                  prevent drug abuse




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                                                                                                       8
Display: Target Sites of Interest




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Phase 2: Emotion & Engagement
   YouTube

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Google Social Media Strategy
                                                                        YouTube Brand Channel




            Attention           Interest            Emotional                     Ownership




                                         Videos on YouTube                  Google+ Page




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The Youtube Singapore Community is big
   The	
  Numbers	
  	
  -­‐	
  Singapore	
  

                    Each month in Singapore



                2.3            Million Unique Viewers
                               watch videos on YT each month.



                    60         % reach of the
                               online population



               4.4              Minute average session
                                for each video




                    5.2           hours of YouTube consumed by
                                  each viewer over a month



              	
  11.3	
  - Average	
  visits	
  per	
  visitor	
  
 Source: Comscore July 2011
           Source: ComScore July 2011

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Singapore YouTube Demographics




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Capture	
  your	
  audience	
  throughout	
  their	
  YouTube	
  
 Journey	
  




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Ad Formats

    Rich Media                                            Video Ads                                                 Display Ads




       Masthead	
                                                                                                   Standard	
  banner	
  
                              Promoted	
  Videos	
     TrueView	
  in-­‐search	
       TrueView	
  in-­‐slate	
  




     Standard	
  YTVA	
  
                                  In-­‐Stream	
        TrueView	
  in-­‐stream	
     TrueView	
  in-­‐display	
         In-­‐Video	
  




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1. HOMEPAGE 	
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YouTube Masthead




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Case Study 1: Sharpie




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Case Study 2: Michael Jackson Wii Game




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Case	
  Study	
  3	
  :	
  Launch	
  Day	
  Masthead	
  !	
  SingTel	
  




    ~800,000 Unique Users: 27% reach on a single day

                1.4M impressions: ~2 impressions/visitor



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2. SEARCH PAGE 	
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                                                                           Google Confidential and Proprietary
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YouTube	
  Search	
  Page	
  -­‐	
  Banners	
  
    Use	
  the	
  Search	
  Page	
  for	
  your	
  Rich	
  Media	
  crea5ve	
  for	
  a	
  high	
  
    reach	
  placement	
  
    OVERVIEW

    •  MPU can be a standard image, Flash,
     Rich Media or Video

    •  Can run of YouTube search pages or
     YouTube watch pages



    BEST PRACTICE

    •  Have the ad click through to your
     Brand Channel

    •  Sell the benefits of your channel (more
     videos, interaction possibilities, prizes
     etc)


    •  Standard Med Rec - 300x250




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YouTube	
  Search	
  Page	
  –	
  Promoted	
  Videos	
  




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3. WATCH PAGE 	
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YouTube Watch Page - InVideo Ads


    OVERVIEW

    •  Ad will be seen by YouTube users as they
     watch video content within the relevant
     categories
    • An InVideo ad can be a Text or Display
      overlay
    • Optional companion banner recommended




    BEST PRACTICE

    •  Use the companion banner to link
     through to your channel with clear
     directional messaging
    •  Have the InVideo ad click through to
     your channel




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YouTube Watch Page - Pre Roll Ads

    OVERVIEW

    •  Amazing	
  reach	
  
    •  Highly	
  engaging,	
  highly	
  visible	
  
    •  Can	
  be	
  Pre	
  Roll	
  Recommended	
  to	
  use	
  
       the	
  opGonal	
  companion	
  banner	
  
    •  15	
  second	
  pre	
  roll	
  ad	
  appears	
  before	
  
       video	
  play	
  +	
  300x60	
  companion	
  ad	
  
       (staGc	
  or	
  flash)	
  



    BEST PRACTICE

    •  Use	
  the	
  companion	
  banner	
  to	
  link	
  
        through	
  to	
  your	
  Brand	
  Channel	
  with	
  
        clear	
  direcGonal	
  messaging	
  
    •  Have	
  the	
  Pre	
  Roll	
  Ad	
  click	
  through	
  to	
  	
  
        your	
  channel	
  
    •  Why	
  not	
  tell	
  people	
  in	
  your	
  ad	
  that	
  
     they	
  can	
  watch	
  more	
  videos	
  on	
  your	
  
     channel?	
  	
  
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Standard	
  Banner	
  Ad	
  




                                                       300x250

                                                                               AD SPEC:
                                                                                300x250
                                                                               AD FUNCTIONALITY:
                                                                                Static image or rich media




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4. BRAND CHANNEL PAGE 	
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One-Stop Platform for Social Media




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Live News Feed from Social Networks




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Capture their Attention with Mimicry




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Hook & Entertain with interactive thematic games




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Expand your Community
   – Video & Image Uploads




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Sentiment Collection with Surveys




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Engage with “Live Stream” (events, interviews)




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Rally and Connect – People & Platforms




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Engage with “Live Stream” (events, interviews)




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Engage with “Live Stream” (events, interviews)




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Case Study: US Government


                                                                     More than 150 federal
                                                                               agencies have
                                                                             YouTube Channels




                                                                                               PDFCompressor39
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Your Life – shared on the Web
       Google+

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Google+ : real life sharing, rethought
    for the web



  circles                                hangouts                           mobile
  share what                             say hello,                        share what’s
                                                                           around when
  matters                                face-to-                          you’re on the go
  with the people                        face-
  who                                    to-face
  matter most




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google+ pages
     your google+ page is the centerpiece of your presence on google+




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     43 Google confidential
a single home for your +1 s




                                                                       • +1 count/button:

                                                                       • this includes +1 s directly
                                                                       on your page, as well as any
                                                                       +1 s on buttons that point to
                                                                       your website s url*




                                                                      *verification code installation required
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     44 Google confidential
Ripples: watch how posts get shared (coming soon)




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     45 Google confidential
Hangouts!
     President Barack Obama Hosts a Hangout




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     46 Google confidential
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     47 Google confidential
Track and Measure Campaigns

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Evaluate Campaign Success

     •  Google Analytics: free analytics and reporting for websites
     What are consumers doing
     on my website? And why?

     How are users engaging
     with my site?

     How can I make my
     marketing campaigns
     accountable?

     Am I spending money to
     create effective content?

     How do I improve the user
     experience?                                                      www.google.com/
                                                                             analytics

    49
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Leverage the World s Largest Focus Group


                YouTube Insight
        Track online video viewership using
        YouTube s analytics and reporting tool.
        Insight provides video-level data that
        helps you understand your audience:
        the who, what, when, where, and how
        people came to watch your videos.
        Optimize your campaigns by
        measuring and analyzing:
            Views and Popularity

            Discovery

            Demographics

            Community Engagement

            Audience Attention




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                                                                           Google Confidential
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Did My Campaign Have Impact?
    Also Ask Search.




                                                             October


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The Google Social Solution

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Putting it all Together
                                            Engagement
                                                                      Facebook            YouTube
                                                                                           Brand
                                                                      Viral Video          Chanel

                         Events                                        YouTube
       YouTube                                                                           Google+
                                                                        Videos
       Masthead
                         Radio
                                                 Website
 Broadcast                                                                   Active Stakeholder
 (1-way)                                                                                (2-way)
       Display
       Network          PR

                               Remarketing                       Search
       AdMob

     Newspapers
                                             Information
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Google Social Media Strategy
     YouTube Masthead                    Search Engine                  YouTube Brand Channel




            Attention           Interest            Emotional                     Ownership




     Appear on Websites                  Videos on YouTube                  Google+ Page




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What’s Next? Google Social Search


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Questions?




                                                                                Thank you!
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Exploring social media with google .cv01

  • 1. Exploring Social Media with Google Prepared by: Samantha Chen, Regional Business Acquisition Manager Google Southeast Asia PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONandProprietary PDFCompressor Google Confidential and Proprietary Google Confidential
  • 2. Singaporeans’ Media Consumption PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 2
  • 3. Singaporeans are an online community Average weekly hours for different media activities Internet 25.0 Broadcast TV 12.0 Radio (not via the internet) 7.5 Internet via mobile 7.4 TV shows or movies from unofficial sources 6.8 Digital Radio stream via the internet 6.8 Online games on a PC Singaporean 6.0 Recorded TV 5.7 spend more time Newspaper 5.0 on the internet Offline games on a PC 4.6 than watching Official TV on-demand or ‘catch up TV’ 4.5 broadcast TV Video on mobile phone 4.3 Offline games on a console 4.3 Online games on a console 3.8 Magazine 3.0 0 5 10 15 20 25 30 Base: All digital Singaporeans 15+ (n=1,066) Hours PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 4. 71% 57% 53% general updates/info offers and exclusive info deals Motivations for connecting with brands on social networks 45% 22% 20% entertainment / to ask to have a interest questions conversation Base: Digital consumers 15+ who have connected with brands / organisations via a social network PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 5. Social Media Lifecycle Attention Interest Emotional Ownership PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 6. Phase 1: Awareness & Interest Google Search & Display PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 6
  • 7. Google Social Media Strategy: Phase 1: Attention & Interest YouTube Masthead Search Engine Attention Interest Emotional Ownership Appear on Websites PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 8. Google Search : Information Centric prevent drug abuse PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 8
  • 9. Display: Target Sites of Interest PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 10. Phase 2: Emotion & Engagement YouTube PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 10 Google Confidential PDFCompressor
  • 11. Google Social Media Strategy YouTube Brand Channel Attention Interest Emotional Ownership Videos on YouTube Google+ Page PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 12. The Youtube Singapore Community is big The  Numbers    -­‐  Singapore   Each month in Singapore 2.3 Million Unique Viewers watch videos on YT each month. 60 % reach of the online population 4.4 Minute average session for each video 5.2 hours of YouTube consumed by each viewer over a month  11.3  - Average  visits  per  visitor   Source: Comscore July 2011 Source: ComScore July 2011 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONConfidential and Proprietary Google PDFCompressor Google Confidential and Proprietary
  • 13. Singapore YouTube Demographics PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 14. Capture  your  audience  throughout  their  YouTube   Journey   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 15. Ad Formats Rich Media Video Ads Display Ads Masthead   Standard  banner   Promoted  Videos   TrueView  in-­‐search   TrueView  in-­‐slate   Standard  YTVA   In-­‐Stream   TrueView  in-­‐stream   TrueView  in-­‐display   In-­‐Video   PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 16. 1. HOMEPAGE PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONandProprietary PDFCompressor Google Confidential and Proprietary Google Confidential
  • 17. YouTube Masthead PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 18. Case Study 1: Sharpie PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 19. Case Study 2: Michael Jackson Wii Game PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 20. Case  Study  3  :  Launch  Day  Masthead  !  SingTel   ~800,000 Unique Users: 27% reach on a single day 1.4M impressions: ~2 impressions/visitor PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 21. 2. SEARCH PAGE PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONandProprietary PDFCompressor Google Confidential and Proprietary Google Confidential
  • 22. YouTube  Search  Page  -­‐  Banners   Use  the  Search  Page  for  your  Rich  Media  crea5ve  for  a  high   reach  placement   OVERVIEW •  MPU can be a standard image, Flash, Rich Media or Video •  Can run of YouTube search pages or YouTube watch pages BEST PRACTICE •  Have the ad click through to your Brand Channel •  Sell the benefits of your channel (more videos, interaction possibilities, prizes etc) •  Standard Med Rec - 300x250 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 23. YouTube  Search  Page  –  Promoted  Videos   PDF 23 Google ConfidentialOCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary compression, and Proprietary Google Confidential PDFCompressor
  • 24. 3. WATCH PAGE PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONandProprietary PDFCompressor Google Confidential and Proprietary Google Confidential
  • 25. YouTube Watch Page - InVideo Ads OVERVIEW •  Ad will be seen by YouTube users as they watch video content within the relevant categories • An InVideo ad can be a Text or Display overlay • Optional companion banner recommended BEST PRACTICE •  Use the companion banner to link through to your channel with clear directional messaging •  Have the InVideo ad click through to your channel PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 26. YouTube Watch Page - Pre Roll Ads OVERVIEW •  Amazing  reach   •  Highly  engaging,  highly  visible   •  Can  be  Pre  Roll  Recommended  to  use   the  opGonal  companion  banner   •  15  second  pre  roll  ad  appears  before   video  play  +  300x60  companion  ad   (staGc  or  flash)   BEST PRACTICE •  Use  the  companion  banner  to  link   through  to  your  Brand  Channel  with   clear  direcGonal  messaging   •  Have  the  Pre  Roll  Ad  click  through  to     your  channel   •  Why  not  tell  people  in  your  ad  that   they  can  watch  more  videos  on  your   channel?     PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 27. Standard  Banner  Ad   300x250 AD SPEC:  300x250 AD FUNCTIONALITY:  Static image or rich media PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 28. 4. BRAND CHANNEL PAGE PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONandProprietary PDFCompressor Google Confidential and Proprietary Google Confidential
  • 29. One-Stop Platform for Social Media PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 30. Live News Feed from Social Networks PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 31. Capture their Attention with Mimicry PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 32. Hook & Entertain with interactive thematic games PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 33. Expand your Community – Video & Image Uploads PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 34. Sentiment Collection with Surveys PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 35. Engage with “Live Stream” (events, interviews) PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 36. Rally and Connect – People & Platforms PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 36 Google Confidential PDFCompressor
  • 37. Engage with “Live Stream” (events, interviews) PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 38. Engage with “Live Stream” (events, interviews) PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 39. Case Study: US Government More than 150 federal agencies have YouTube Channels PDFCompressor39 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential
  • 40. Your Life – shared on the Web Google+ PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 40 Google Confidential PDFCompressor
  • 41. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 42. Google+ : real life sharing, rethought for the web circles hangouts mobile share what say hello, share what’s around when matters face-to- you’re on the go with the people face- who to-face matter most PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 43. google+ pages your google+ page is the centerpiece of your presence on google+ PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 43 Google confidential
  • 44. a single home for your +1 s • +1 count/button: • this includes +1 s directly on your page, as well as any +1 s on buttons that point to your website s url* *verification code installation required PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 44 Google confidential
  • 45. Ripples: watch how posts get shared (coming soon) PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 45 Google confidential
  • 46. Hangouts! President Barack Obama Hosts a Hangout PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 46 Google confidential
  • 47. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor 47 Google confidential
  • 48. Track and Measure Campaigns PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 48 Google Confidential PDFCompressor
  • 49. Evaluate Campaign Success •  Google Analytics: free analytics and reporting for websites What are consumers doing on my website? And why? How are users engaging with my site? How can I make my marketing campaigns accountable? Am I spending money to create effective content? How do I improve the user experience? www.google.com/ analytics 49 PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 50. Leverage the World s Largest Focus Group YouTube Insight Track online video viewership using YouTube s analytics and reporting tool. Insight provides video-level data that helps you understand your audience: the who, what, when, where, and how people came to watch your videos. Optimize your campaigns by measuring and analyzing: Views and Popularity Discovery Demographics Community Engagement Audience Attention PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 50 Google Confidential PDFCompressor
  • 51. Did My Campaign Have Impact? Also Ask Search. October PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 51 Google Confidential PDFCompressor
  • 52. The Google Social Solution PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 52 Google Confidential PDFCompressor
  • 53. Putting it all Together Engagement Facebook YouTube Brand Viral Video Chanel Events YouTube YouTube Google+ Videos Masthead Radio Website Broadcast Active Stakeholder (1-way) (2-way) Display Network PR Remarketing Search AdMob Newspapers Information PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 54. Google Social Media Strategy YouTube Masthead Search Engine YouTube Brand Channel Attention Interest Emotional Ownership Appear on Websites Videos on YouTube Google+ Page PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 55. What’s Next? Google Social Search PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 55 Google Confidential PDFCompressor
  • 56. PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary Google Confidential PDFCompressor
  • 57. Questions? Thank you! PDF compression, OCR, web optimization using a watermarked evaluation copy of CVISIONand Proprietary 57 Google Confidential PDFCompressor