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1
Universal Analytics
Gabriella Janni
Alex Kjellbris
The Next Generation of Google Analytics
2
Universal Analytics is a set of new technologies that create a better
way for businesses to measure their online performance
๏€“ From a visit-centric to a user-centric
way of measuring behavior
๏€“ Tailor GA to your needs
๏€“ Integrate your own data sets
๏‚ข Ultimately get a more complete vision of the entire marketing funnel.
Consumer behavior is changing
3
Consumer behavior is changing
4
โ€ข Consumers use multiple devices in path to purchase
โ€ข Cross-channel measurement is essential
Lines between online and offline are blurring
5
Key Technologies of Universal Analytics
6
โ€ข Connect multiple devices and sessions with the User ID.
โ€ข Use the Measurement Protocol to send data into UA from any
device that captures and transmits data
โ€ข Use simplified and more accessible configuration options.
โ€ขCreate Custom Dimensions & Metrics, unique to your
business.
โ€ขUse Dimension Widening to push offline data into GA.
7
User ID โ€“ From visits to user
Measurement protocol โ€“ New way of sending data
Custom dimensions and metrics โ€“ Measure everything
The correlation between the 3 key features
8
3
3
Current situation with Unique Visitors.
9
Cross Device Measurement with User ID (new method)
User ID
10
Device Overlap
User ID >> Cross-Device Reporting
11
User ID >> Cross-Device Reporting
12
Measurement protocol
13
ga.js analytics.js
URL: collect?..
Measurement protocol
site site apps/devices
14
Livetest
Att skicka offline data
URL
15
Custom dimensions
and metrics
16
CONCLUSION - Costumer journey Gap examlple
17
Costumer journey Gap examlple
18
Costumer journey Gap examlple
19
Costumer journey Gap examlple
So what next?
20
Universal Analytics out of beta. (Current Phase)
โ€ขAll features are supported
โ€ขUniversal Analytics is the only option for new properties
โ€ขCan run Universal Analytics alongside classic
Next Phase :
โ€ขUniversal Analytics is the operating
standard for Google Analytics
โ€ขData collected from ga.js will be processed for
a minimum of 2 years
What are your options now?
โ€ขSwitch to Universal Analytics today
โ€ขRun Classic and Universal Analytics alongside
โ€ขLet Google switch for you
21
Web Guide Partner can help you
22
Key Benefits of Universal Analytics
Universal analytics finally allows you to undestand the full purchase cycle
your customers take so that you can gain a more complete undestanding
of your data, attribute conversions more accurately, and build data-driven
strategies for your business
๏ƒผ Focus on people not visits
๏ƒผ Measure interactions from multiple devices
๏ƒผ Import external data, such as CRM and offline data
๏ƒผ Customize based on your business needs
23
Questions?
www.webguidepartner.com

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WGP Universal Analytics Breakfast Seminar

Editor's Notes

  1. 3 viktigaste funktionerna, tillsammans. User ID, spรฅra anvรคndare รถver enheter. Measurement protocol, nytt sรคtt att skicka data Custom D & M, Skicka datan I det format du vill ha. Man gรฅr frรฅn det traditionella sรคttet att mรคsta webbplatdata, till ett sรคtt som faktiskt speglar det moderna kรถpbeteendet hos mรคnniskor.
  2. Innan jag gรฅr in pรฅ User iD.. Ska vi se hur mรคter man unika besรถkare idag? Besรถkare tenderar att anvรคnda mer รคn 1 enhet. Ex, 1 anvรคdare besรถker din sajt frรฅn 3 enheter = 3 unika besรถkare. Missvisande.
  3. User iD, knyter ihop enheterna till 1 anvรคndare. Om man identifierat sig mot fรถretaget, loggin eller med ett kรถp online eller offline Mycket mer verklighetstrogen vy. Mรฅnga sajter kommer att behรถva hรฅlla besรถkarna inloggade. ASOS exempel.
  4. Ny rapport รถver hur anvรคndare interagerar med din sida. 70% datorer, 20% mobil, 10% tablet. 5% av datoranvรคndarna anvรคnder ocksรฅ mobila enheter. 1% anvรคnder alla 3.
  5. Enhetsanvรคndning รถver tid. I det hรคr ex, ser vi att datoranvรคndarna stรฅr fรถr de stรถrsta intรคkterna, fรถljt av โ€ฆ.. Tittar vi pรฅ 4-6 sรฅ anvรคnder folk fรถrst sin dator fรถr att sedan slutfรถra kรถpet via mobil eller tablet. Kan se helt annorlunda ut beror pรฅ affรคrsupplรคgg & sรคsongs. Bรคttre fรถrstรฅelse รถver kรถpbeteendet och hur kunderna kommer fram till ett kรถpbeslut. Mรคta kanaler tidigare.. Men nu enheter.
  6. Measurement protocol รคr ett nytt sรคtt att skicka data, utan att behรถva vara pรฅ webbplatsen. Du kan exempelvis skicka in datan frรฅn konsoller, mobil-app eller ditt interna CRM-system.
  7. Tanken nรคr GA startade, hรคmta data frรฅn webbplatser. Uninversal ser till att man anpassar mรคtningarna efter dagens beteende och introducerade MP. Du kan skicka data frรฅn appar, infodisks eller eget kassa-system genom ett URL-ANROP. Behรถver bara internet uppkoppling. Ett exempel frรฅn ett kassa system.
  8. Kommer nu gรถra ett litet livetest. Dรคr jag med MP skickar รถver datan om medlemskapet till analytics med ett URL-ANROP. Vi kommer att skicka den hรคr datan manuellt till GA utan att ens vara pรฅ en sajt. Det hรคr blir riktigt spรคnnande..
  9. Den tredje funktionen รคr Custom Dimenions and Metrics. Skapa rapporter som inte รคr fรถrdefinerade I analytics med egna mรคttal och kolumn-namn. Hรคr รคr ett e-handels exempel, dรคr vi har lagt till produktkostand, marginal och marginal i %. Bรคttre helhetsvy. Vad vill man mรคta med en content sida?
  10. Det har varit mycket info och kanske gรฅtt lite fort, men fรถr att sammnanfatta det hela kommer vi nu titta pรฅ ett teoretiskt exempel av hur det moderna kรถpbeteendet har รคndrats och varfรถr UA รคr sรฅ viktigt. The Gap. Sรคljer klรคder offline och online.
  11. Okรคnd besรถkare. Lรฅt oss kalla personen fรถr Alex. Besรถker butiken -> kรถper en tshirt -> skriver upp medlemskort fรถr att betala senare (kredit) -> kommer hem och betalar. Fรฅr ett mail-erbjudande -> nรฅgra veckor senare, tar upp appen och letar efter erbjudandet.
  12. Men hinner hoppa av bussen -> Senare pรฅ kvรคllen hittar han ett par byxor pรฅ erbjudandet som han gillar -> ร„r osรคker med storlekar -> tar upp locationfinder pรฅ appen -> dagen efter gรฅr han dit och kรถper med sitt medlemskort. VARFร–R TROR NI ATT UA SPELAR EN STOR ROLL?
  13. GA ger oss mรถjligheten att samla in data frรฅn alla touchpoints genom att skicka in data med MP och knyta hรคndelserna med UI, vilket ger oss ett helt nytt sรคtt att verkligen fรถrstรฅ dina affรคrer bรฅde online och offline.