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Apple Inc.




 Team Members:
Dimitriadis Savvas
  Gazis Nikolaos
 Koukou Katerina
  Teterina Xenia
Case Abstract
•   Apple Inc., originally Apple Computer, Inc., is an American multinational
    corporation headquartered in California that designs, develops, and sells consumer
    electronics, computer software and personal computers. The company was founded on April
    1, 1976, and incorporated on January 3, 1977. The word "Computer" was removed from its
    name on January 9, 2007, to reflect its shifted focus towards consumer electronics. Its best-
    known hardware products are the Mac line of computers, the iPod, the iPhone and the iPad.
    Its software includes the OSX and iOS operating systems, iCloud, the iTunes media
    browser, the iLife and iWorkcreativity and production suites.

•   Apple is the world's third-largest mobile phone maker after Samsung and Nokia.
    Fortune magazine named Apple the most admired company in the United States in 2008,
    and in the world from 2008 to 2012. However, the company has received widespread
    criticism for its contractors' labor practices, and for its environmental and business
    practices. As of August 2012, Apple has 393 retail stores in fourteen countries as well as the
    online Apple Store and iTunes Store. It is the largest publicly-traded corporation in the
    world by market capitalization, with an estimated value of US$626 billion as of September
    2012. The Apple market cap is larger than that of Google and Microsoft combined. As of
    September 24, 2011, the company had 60,400 permanent full-time employees and 2,900
    temporary full-time employees worldwide; its worldwide annual revenue in 2010 totaled
    $65 billion, growing to $108 billion in 2011.
Vision Statement

• ―We believe that we are on the face of the earth to make great products
  and that's not changing. We are constantly focusing on innovating. We
  believe in the simple not the complex. We believe that we need to own
  and control the primary technologies behind the products that we make,
  and participate only in markets where we can make a significant
  contribution. We believe in saying no to thousands of projects, so that
  we can really focus on the few that are truly important and meaningful
  to us. We believe in deep collaboration and cross-pollination of our
  groups, which allow us to innovate in a way that others cannot. And
  frankly, we don't settle for anything less than excellence in every group
  in the company, and we have the self-honesty to admit when we're
  wrong and the courage to change. And regardless of who is in what job
  those values are so embedded in this company that Apple will do
  extremely well.‖
                                                      Timothy D. Cook
                                                      Apple‘s CEO
Mission Statement


•   Apple designs Macs, the best personal computers in the world, along with OS X,
    iLife, iWork and professional software. Apple leads the digital music revolution
    with its iPods and iTunes online store. Apple has reinvented the mobile phone with
    its revolutionary iPhone and App Store, and is defining the future of mobile media
    and computing devices with iPad.
EFE Matrix                  The worldwide smartphones
                                                                          market segment is forecast to
    Opportunities                                                         record strong growth in
                                                                             Weight Rating     Weighted
                                                                                                 Score
                                                                          coming years. The shipments
Global smartphone market is on fire
1    Global smartphone market is on fire                                  for smartphones are expected
                                                                              0,10      4         0,40
2    Increase in worms and viruses on PCs so the antivirus solution can   to exceed 400 million globally.
     be developed by Apple                                                The0,05       4         0,20
                                                                               number is expected to
3    Possible ventures with other companies                               reach approximately 850
                                                                              0,02      2         0,04
4    Downloadable music and MP3 players are highly marketable
                                                                          million by the end of 2013.
                                                                              0,02      2         0,04
                                                                          Apple is the third largest
5
 The demand for tablets is rapidly increasing
    The online computers sales is                                             0,04      3         0.12
                                                                          player in the smart phone
 increasing over the years.
6 The laptop and tablet market growth is high                             market segment in the 0.21
                                                                              0,07      3         US
 Globally, tablet shipments are
7 Constant growth of PC and mobile phone industry                         since launching its first mobile
                                                                              0,05      4         0.20
 expected to touch 150 million
8units by 2013. Appleto expand to
    Huge untapped market launched                                         device, iPhone, in 2007.
                                                                              0,07      3         0,21
9the iPad in January internet music and other online programs
    Growing demand for 2010. In
                                                                    0,02     2       0,04
 FY2010, the services)
    (cloud based iPad generated $5
 billion in revenues and
10 Robust outlook for mobile advertising market
                                                                 The0,05     3       0,15
                                                                     laptop and tablet
 showed unit sales of 7.5
11 Strong growth in smartphone segment.                             0,07     3       0,21
                                                                 market growth is high
12 Open market in first quarter of
 million. In the gaming console industry to compete with PS3 and
 2011, iPad sales were 7.33                                         0,01     1       0.01
    Xbox
 million.
13 Growing market of ―Green‖ and energy efficient products          0,01     2       0.02
Increasing popularity of Android may affect
                                                          the attractiveness of Apple‘s iOS affecting the
  Threats                                                              Weight Rating      Weighted
                                                          market share of Apple. The Google Android
                                                                                            Score
                                                          operating system (OS) for smartphone is
1 Economic recession can have a significant negative effect on the rapid popularity. With the acquisition
                                                          gaining
     company due to higher prices of its products                       0,09      2          0,18
                                                          of Android Inc. in 2005, and the subsequent
 Rising popularity of Google                              launch of Google‘s mobile OS ―Android‖
2Android popularity of Google Android and Windows ecosystems in the competitive landscape of
     Rising and Windows ecosystems                        changed
     the mobile and tablet space
 in the mobile and tablet space                                         0,06      2          0,12
                                                          smartphone business globally. Moreover, the
                                                          online application store for Android
3 Intense competition from Dell, HP, Sony and Toshiba applications ―Android Market‖ is growing at a
                                                                        0,03      2          0,06
                                                          rapid pace. The Android Market currently
4 Dependence on specific suppliers                                      0,02      2          0,04
                                                          offers approximately 250,000 apps, compared
                                                          to 350,000 offered by Apple‘s App Store,
5 Companies not seeing Apple as compatible with their software          0,04      1          0,04
                                                          although Android has been a late entrant in the
6 Downloading free music from other online source without paying
                                                          market.       0,02      1          0.02
 Apple is involveditin several legaliTunes sales
     cost is common may impact the
7actions, including lawsuits alleging
     Microsoft launched Microsoft Windows 7 and 8 which are gaining
 patent infringement and antitrust                                      0,05      2          0.10
     market share
 violations. Many of the suits are from
8 The growing tablet market is competing with ipad          Apple is involved in several 0,06
 smaller companies, but notable plaintiffs                              0,02      3
 include Nokia. These lawsuits present a                    legal actions
9threat because of the possibility of
     Apple is involved in several legal actions                         0,06      3          0,18
10 High product substitution the ongoing
 unfavorable judgments and                                              0,03      2          0,06
 costs associated with legal defenses.
  TOTAL                                                              1,00                 2.71
IFE Matrix             Apple has a strong focus on research and
                                                                        development (R&D) as continual
  Strengths                                                             investment in R&DRating Weighted Score
                                                                                  Weight     is critical for the
                                                                        development and enhancement of
1 iTunes Music Store is an excellent source of revenue, especially with innovative products and technologies. In
                                                                         the
    iPod and the accessibility on Windows platform.                                0,03        3            0,09
                                                                        addition to evolving its PCs and related
2 Apple Computers have good brand loyalty and image by setting high solutions, the company continues to
    standards for quality and use.                                      capitalize 0,09 convergence of the PC,
                                                                                   on the      4            0,36
     Strong Research & Development                                      digital consumer electronics and mobile
                      Intel Computers in 2006 – Present
3 Partnership withdriving innovation, creating (Intel's
     Department                                                         communications by creating and 0,08
                                                                                   0,04        2
    microprocessors) (free of viruses) and
     its own software                                                   refining innovations, such as
     hardware
4 Strong Research & Development Department driving innovation, creatingiPod, iPhone, iTunes Store, Apple
                                                                        the
    its own software (free of viruses) and hardware                                0,10        4
                                                                        TV and iPad. The company‘s R&D      0,40
                                                                        expenditure was $1,782 million, $1,333
5 Creators of high tech technology such as iphone or imac                          0.07        4            0.28
                                                                        million and $1,109 million in FY2010,
                                                                        2009 and 2008, respectively. The
6 Holds 5%brand imageand is 4th largest player in mobile phone market.
      Strong market share provides an edge over                                    0.08        3            0.16
                                                                        company‘s research and development
      regional and global competitors. The
7 18.5% market share of global smartphone market                        spending is focused on further 0.27
                                                                                   0.09        3
      Apple brand is well recognized among
                                                                        developing its existing Mac line of
8 Robust financial performance. products enjoy a
      most consumers. Apple‘s (strengthens investors‘ confidence and
                                                                        personal computers.
      high level of brand awareness and brand
    provides capital for future growth avenues)                                    0.08        4            0.32
    Low debt—more maneuverable.its markets.
      recognition throughout all
      This is evident with the rapid sales of new
9 Entering into new product lines ex: Laptops to iPhones and iPads                 0,03        3            0,09
      Apple launches. For instance, net sales
10 Excellent distribution network globallyservicesits products accessibleApple Computers have good brand
      of iPad and related products and to make
                                                                                   0.04        4
                                                                          loyalty and image by setting high 0.16
    online $5 billion and unit sales of iPad were
      was and stores
      7.5 million during 2010                                             standards for quality and use.
11 The iOS has given it a lead as compare to its competitors                  0.02        3           0.06
Weaknesses                                              Weight   AS   TAS    AS Patent infringement
                                                                                          TAS    AS   TAS
                                                                                        lawsuit may affect
     Weak relationship with Microsoft. (low product
                                                   Patent infringement.                 financial condition and
   1                                                            0,05    0    0,00   0       0,00    0    0,00
     compatibility)                                                                     operating results. The
        Apples market share is far behind from major                                    company is involved in
   2                                                            0,07    0    0,00   3       0,21    2    0,14
        competitor Microsoft.                                                           legal complaints relating
   3
        Its high priced products and accessories make them
                                                                0,04    3    0,12   2
                                                                                        to patent infringement.
                                                                                            0,08    4    0,16
        inaccessible to many of customers                                               For example, in January
     It has less presence in B2B market, as compare to its                              2010, Nokia filed a
     competitors like Dell and HP. It can be seen that Apple                            revised suit against
   4                                                            0,03    0    0,00   0       0,00    0    0,00
     mainly focuses on B2C so its losing large chunk of                                 Apple with the US
     market
                                                                                        International Trade
        Comes without expandable memory and the battery is                              Commission (ITC),
   5                                                            0,01    0    0,00   0       0,00    0    0,00
        fixed (in mobile products)
                                                                                        alleging that Apple has
   6 Former CEO Steve Jobs died                                 0,04    3    0,12   1   infringed Nokia‘s patent
                                                                                            0,04    0    0,00
        Coming off of the failure of two items apple tv and                             s in0,00
                                                                                             almost0all of its
   7                                                            0,02    3    0,06   0                    0,00
        mac mini                                                                        mobile phones,
Apple’s market share is
  8 Patent infringement.                                        0,02    1    0,02   0       0,00    0    0,00
                                                                                        portable music players,
  far behind from major
    Not shareholder friendly (did not declare or pay cash                               and0,00
                                                                                             computers. 0,04
  9   competitor Microsoft.                                     0,04    0    0,00   0               1
        dividends in either 2011 or 2010)
  10 Product recalls.                                           0,01    2    0,02   0      0,00   0    0,00
       TOTAL                                                                 2,36          2,10        3,02
Competitive Profile Matrix

                   CPM                Apple      Microsoft        Dell      Samsung      Nokia

Critical Success factors
                           Weight Rating Score Rating Score Rating Score Rating Score Rating Score

Store Locations             0,10     4    0,40    3    0,30   2      0,20   2   0,20    3    0,30

Financial profit            0,12     4    0,48    4    0,48   2      0,24   2   0,24    2    0,24

Consumer loyalty            0,10     4    0,40    2    0,20   2      0,20   3   0,30    3    0,30

Market penetration          0,11     3    0,33    4    0,44   2      0,22   4   0,44    3    0,33

Advertising                 0,07     3    0,21    4    0,28   2      0,14   3   0,21    3    0,21

Product variety             0,09     2    0,18    3    0,27   3      0,27   4   0,36    4    0,36

Market Share                0,11     2    0,22    4    0,44   2      0,22   3   0,33    3    0,33

Product quality             0,08     4    0,32    3    0,24   4      0,32   3   0,24    2    0,16

Price competitiveness       0,10     1    0,10    3    0,30   3      0,30   3   0,30    4    0,40

e-commerce                  0,06     4    0,24    4    0,24   2      0,12   2   0,12    1    0,06

Employee dedication         0,06     4    0,24    3    0,18   3      0,18   2   0,12    3    0,18

Totals                      1,00          3,12         3,33          2,41       2,86         2,87
Financial Ratio Analysis



•   Apple‘s Annual Report indicates that its business industry is Computer Hardware
    and its sector is technology. Yet, many analysis consider Apple as being a direct
    competitor with other hardware manufacturers such as Hewlett-Packard and even
    Google, yet there is no comparison between Apple and other phone-related
    manufacturers or devices, through 38% of its business is driven by iPhone and
    related products. So, such competitors like Samsung or Nokia, should be strongly
    considered due to the fact that they run its businesses in the same field. This usually
    happens and is always a challenge when companies have wide product lines with a
    different marketing mix in each line, like Apple which both belongs to the industry
    of ―Computer Hardware‖ and ―Telecommunication Services‖.
Financial Ratio Analysis


      Ratios         Apple     Google       HP      Industry

    Market Cap        498.3    174.48      89.80     320.58

% Qtrly Rev Growth    82.70    26.60       3.60      24.30

    $ Revenue        108.249   31.12      127.16     87.45

  %Gross Margin       39.07    64.97       24.14     39.07

    $ EBITDA          36.02    12.16       18.25     26.73

%Operating_Margin     29.02    34.35       10.49     31.92

   $ Net Income       25.92     8.85       9.12       N/A

      $ EPS           27.68    27.29       3.92      20.99

    Employees        46,600    26,316     324,600   100,300

  Price / Earnings    11.9      20.1       -4.9       13.6

 Dividend yield%       1.0      N/A         3.9       1.3
Financial Ratio Analysis
            Ratios                Apple     Microsoft    Dell    Samsung   Nokia

   Revenue Net-sales(mil)         108,249    69,943     61,494    86,860   30,376

       Gross margin %              40.5       77.7       18.5      25.2     29.3
      Operating income            33,790     27,161     3,433     8,413    -0,843
     Operating margin %            31.2       38.8       5.6       9.7      -2.8
         Net income               25,922     23,150     2,635     7,210    -0,915
      Earnings per Share           27.68      2.69       1.35     48.03    -0.24
          Dividends                N/A        0.61       N/A       N/A      0.26
        Net margin %               23.95      33.10      4.29      8.3     -3.01
    Asset Turnover (Avg)           1.13       0.72       1.70      1.08     1.03
       Return on Assets            27.07      23.77      7.29      8.93     3.09
     Financial Lvrg (Avg)          1.52       1.90       4.97      1.32     3.05
       Return on equity            41.67      44.84     39.31     11.89    -8.87

  Return on invested Capital       41.67      38.23     22.44     11.88    -6.24

         Current ratio             1.61       2.60       1.49      1.46     1.46
         Quick ratio               1.35       2.35       1.26      0.72     1.04
Receivable turnover (efficiency
                                   19.9       5.00       9.97      7.60     5.24
            ratio)
Financial Ratio Analysis
       Ratios          APPLE   DELL      HP          SAMSUNG     GOOGLE   INDUSTRY
                                       Profitability Ratios
 Gross Margin (%)      40,05   22,3     24,14             25,2    64,97     39,07
 Operating Margin
                       29,02    5,6     10,49             9,7     34,35     31,92
       (%)
Return on Assets (%)   27,07    6,9      -4,7             8,93    11,8      8,03

Return on equity (%)   41,67   41,86     19,8            11,89    15,5      23,9

 EBIT Margin (%)        35,6    6,4      -3,1             N/A     28,1      16,75
     Leverage           1,5     4,5      3,7             N/A       1,3      2,75
                                        Liquidity Ratios
   Current Ratio        1.61   1,49      1,1              1,46     3,9       1,9
   Quick Ratio          1,35   1,26      0,6              0,72     3,7       1,5
Working Capital per
                       20.32   7.44      2.7              N/A    128.99     38.9
    share ($)
                                          Other Ratios
 Earnings per share    27.68   3.49      3.21            48.03    6.53      15.5

Receivable Turnover     19.9   9.97      6.1              7.60     7.0      10.1

  Assets Turnover       1.1     1.4      1.0              1.2      0.6      1.06

 Interest Coverage      15.6   15.6      N/A              N/A     161.1      64
Financial Ratio Analysis
The table below shows some financial statement data for Apple during the last five years
Financial Year             2012            2011             2010          2009            2008
Earnings per share            Trend of Apple‘s basic ratios during ‗08-‘12
($)                        44.15           27.68            15.15         6.29            9.08
                      50
Profit Margin (%)          26.67           23.95            21.48         19.19           14.88
                      45
Return on equity      40
(%)                        42.84           41.67            35.28         31.27           27.19
                      35
Return on Assets
(%)                        23.70           22.28            18.64         17.34           12.22
                      30
                                                                       Return on Equity
Price per sales       25    3.50            2.92             3.20          2.5
                                                                       Gross Margin       4.41
                      20                                               Operating Margin
Price per Earnings         11.89           12.31            15.10         19.04
                                                                       Return on Assets   30.17
                      15
Price to book Value
Ratio                 10    4.16            4.12             4.37         3.39            6.81
Book Value per        5
share ($)                  126.1           82.64            52.31         35.32           23.74
                      0
Gross Margin (%)            43.9
                            2008    2009    40.5
                                              2010   2011    34.4
                                                                2012      40.1            34.3
Operating Income
($ mil)                    55,241          33,792           18,387       11,744           6,271
Operating Margin
(%)                         35.3            31.2             28.2         27.4            19.3

Assets Turnover             1.07            1.13             1.06         0.99            1.00
SPACE MATRIX
   Below are provided the most important determinants of the organization overall strategic position.
                                                Internal Analysis                                     External Analysis
              Financial Position (FP)                               Stability Position (SP)

              Liquidity                                    7        Technological changes                         -1
              Earnings per share                           6        Price elasticity of demand                    -6
              Sales                                        7        Competitive pressure                          -3
              Revenues                                     7        Barriers to entry into Market                 -4
              Return on equity                             5


              Financial Position (FP) Average              5,8      Stability Position (SP) Average              -3,5



Liquidity: according to the current ratio Apple is one of the
most reliable corporations within the Industry with minimum         Technological changes: the Company has been an innovator
investment risk                                                     in the area of computer hardware and telecommunications
Earnings per share: the trend during the last years shows that      since its recovery
Apple from 2008 to 2012 this has been increased four times.         Price elasticity of demand: high prices of Apple‘s products is
In comparison to the Industry this ratio shows that Apple is        a major weakness
extremely shareholders friendly corporation, which indicates        Competitive pressure: the companies which Apple is
great internal strength                                             competing with, are urban corporations with dynamic
Sales: is far better from all Apple‘s competitors                   strategies, both in computer hardware & telecommunication
Revenues: Apple‘s consolidated income statements and                sector
balance sheets note that Apple‘s revenues increased a               Barriers to entry into market: the extreme competence
whopping 52 percent in 2010, while its net income increased         advantages of the already existing companies in computer
70 percent. Also, notice that Apple has zero long-term debt         hardware sector, makes it very hard for new companies to
on its balance sheet                                                enter the market
Return on equity: Apple is second among its competitor on
return on equity
SPACE MATRIX
     Below are provided the most important determinants of the organization overall strategic position.
                                                     Internal Analysis                                  External Analysis
               Competitive Position (CP)                                 Industry Position (IP)
               Market Share                                       -6     Profit Potential                            6
               Product Variety                                    -2     Growth Potential                            6
               Product quality                                    -1     Financial Stability                         5
               Customer loyalty                                   -1     Resource Utilization                        5
               Control over suppliers and distributors            -3


               Competitive Position (CP) Average                 -2,6 Industry Position (IP) Average                5,5



Market share: Apple has a very low market share according
to S&P industry survey for 2009                                          Profit potential: today Apple‘s profit potential is at the same
Product variety: Apple offers a wide range of technological              level as industry but according to the trend observed from
products, including iPads, iPods, iPhones, iTunes, PCs and               2008-2012 it shows that Apple will soon exceed the industry
more. Apple is perhaps the best known ―first mover‖                      Growth potential: demand in computer hardware products is
company ever, as the firm has a 35-year history of being the             expected to increase
first to introduce blockbuster, successful new products.                 Financial stability: Apple has minimum long-term debts and
Product quality: Apple meanly focuses on its products quality            liabilities that shows its financial stability
using the most recent technologies and innovations                       Resource Utilization: Apple makes reasonable management
Costumer loyalty: The i-halo effect has been synonymous                  of its human and material resources
with Apple for the last years. In basic terms its definition is
customers who buy an i-product, become hooked on Apple‘s
products and their ease of use.
Control over suppliers and distributors: Apple already has a
very efficient network of distributors and suppliers and
intents to develop it further
SPACE MATRIX

•   After illustrating the SPACE
    Matrix it is obvious that the
    company should follow
    aggressive strategies. This
    means that Apple should
    implement backward, forward,
    horizontal integration, as well
    as market penetration, market
    development, product
    development and diversification
    (related or unrelated).

    X‘X  5,5 + (-2,6) = 2,9
                                      (X,Y) = (2,9 , 2,3)
    Y‘Y  5,8 + (-3,5) = 2,3
Acquire Red
                                                                               Create a new               Develop new
                                                                                              Hat Linux
           QSPM: Quantitative Strategic Planning Matrix                        game console              product lines in
                                                                                            or/and Maxtor China and
 It determines the relative attractiveness of various strategic alternatives   (strong R&D
                                                                                              or Western     India
                                                                               department)
                                                                                                Digital
    Opportunities                                                   Weight     AS     TAS     AS     TAS     AS    TAS
1 Global smartphone market is on fire                                 0,10      0     0,00     0     0,00    2     0,20
     Increase in worms and viruses on PCs so the antivirus
2                                                                     0,05      0     0,00     4     0,20    0     0,00
     solution can be developed by Apple
3 Possible ventures with other companies                              0,02      4     0,08     3     0,06    1     0,02
     Downloadable music and MP3 players are highly
4                                                                     0,02      2     0,04     0     0,00    0     0,00
     marketable
5 The online computers sales is rapidly increasing                    0,04      0     0,00     3     0,12    0     0,00
6 The laptop market growth is high                                    0,07      0     0,00     3     0,21    2     0,14
7 Constant growth of PC and mobile phone industry                     0,05      0     0,00     1     0,05    4     0,20
8 Huge untapped market to expand to                                   0,07      2     0,14     0     0,00    4     0,28
     Growing demand for internet music and other online
9                                                                     0,02      3     0,06     0     0,00    0     0,00
     programs (cloud based services)
10 Robust outlook for mobile advertising market                       0,05      0     0,00     0     0,00    0     0,00
11 Strong growth in smartphone segment.                               0,07      0     0,00     0     0,00    2     0,14
     Open market in gaming console industry to compete with
12                                                                    0,01      4     0,04     0     0,00    0     0,00
     PS3 and Xbox
13 Growing market of ―Green‖ and energy efficient products            0,01      0     0,00     0     0,00    1     0,01
Acquire Red
                                                                               Create a new               Develop new
                                                                                              Hat Linux
           QSPM: Quantitative Strategic Planning Matrix                        game console              product lines in
                                                                                            or/and Maxtor China and
 It determines the relative attractiveness of various strategic alternatives   (strong R&D
                                                                                              or Western     India
                                                                               department)
                                                                                                Digital
    Threats                                                         Weight     AS     TAS     AS     TAS     AS    TAS

     Economic recession can have a significant negative effect
1                                                                     0,09      2     0,18     3     0,27    4       1
     on the company due to higher prices of its products

     Rising popularity of Google Android and Windows
2                                                                     0,06      0     0,00     2     0,12    0       2
     ecosystems in the mobile and tablet space

3 Intense competition from Dell, HP, Sony and Toshiba                 0,03      3     0,09     2     0,06    4       3

4 Dependence on specific suppliers                                    0,02      0     0,00     1     0,02    3       4
     Companies not seeing Apple as compatible with their
5                                                                     0,04      3     0,12     2     0,08    0       5
     software
     Downloading free music from other online source without
6                                                                     0,02      0     0,00     0     0,00    0       6
     paying cost is common it may impact the iTunes sales

     Microsoft launched Microsoft Windows 7 and 8 which are
7                                                                     0,05      0     0,00     2     0,10    0       7
     gaining market share

8 The growing tablet market is competing with ipad                    0,02      0     0,00     0     0,00    0       8

9 Apple is involved in several legal actions                          0,06      0     0,00     0     0,00    0       9

10 High product substitution                                          0,03      1     0,03     0     0,00    3      10
Acquire Red
                                                                                 Create a new               Develop new
                                                                                                Hat Linux
           QSPM: Quantitative Strategic Planning Matrix                          game console              product lines in
                                                                                              or/and Maxtor China and
 It determines the relative attractiveness of various strategic alternatives     (strong R&D
                                                                                                or Western     India
                                                                                 department)
                                                                                                  Digital
    Strengths                                                           Weight    AS    TAS     AS     TAS     AS    TAS
     iTunes Music Store is an excellent source of revenue, especially
1                                                                        0,03     0     0,00     0     0,00    0       1
     with the iPod and the accessibility on Windows platform.
     Apple Computers have good brand loyalty and image by setting
2                                                                        0,09     2     0,18     0     0,00    0       2
     high standards for quality and use.
     Partnership with Intel Computers in 2006 – Present (Intel's
3                                                                        0,04     1     0,04     3     0,12    2       3
     microprocessors)
  Strong Research & Development Department driving
4 innovation, creating its own software (free of viruses) and            0,10     4     0,40     2     0,20    1       4
  hardware
5 Creators of high tech technology such as iphone or imac                0.07     2     0,14     0     0,00    0       5
  Holds 5% market share and is 4th largest player in mobile phone
6                                                                        0.08     0     0,00     0     0,00    2       6
  market.
7 18.5% market share of global smartphone market                         0.09     0     0,00     0     0,00    2       7
  Robust financial performance. (strengthens investors‘
8 confidence and provides capital for future growth avenues)             0.08     3     0,24     2     0,16    4       8
  Low debt—more maneuverable.
     Entering into new product lines ex: Laptops to iPhones and
9                                                                        0,03     4     0,12     0     0,00    2       9
     iPads
     Excellent distribution network globally to make its products
10                                                                       0.04     3     0,12     0     0,00    4      10
     accessible online and stores
11 The iOS has given it a lead as compare to its competitors             0.02     0     0,00     0     0,00    0      11
Acquire Red
                                                                               Create a new               Develop new
                                                                                              Hat Linux
           QSPM: Quantitative Strategic Planning Matrix                        game console              product lines in
                                                                                            or/and Maxtor China and
 It determines the relative attractiveness of various strategic alternatives   (strong R&D
                                                                                              or Western     India
                                                                               department)
                                                                                                Digital
    Weaknesses                                                      Weight     AS     TAS     AS     TAS     AS    TAS
     Weak relationship with Microsoft. (low product
1                                                                     0,05      0     0,00     0     0,00    0     0,00
     compatibility)
     Apples market share is far behind from major competitor
2                                                                     0,07      0     0,00     3     0,21    2     0,14
     Microsoft.
     Its high priced products and accessories make them
3                                                                     0,04      3     0,12     2     0,08    4     0,16
     inaccessible to many of customers
  It has less presence in B2B market, as compare to its
4 competitors like Dell and HP. It can be seen that Apple             0,03      0     0,00     0     0,00    0     0,00
  mainly focuses on B2C so its losing large chunk of market
     Comes without expandable memory and the battery is fixed
5                                                                     0,01      0     0,00     0     0,00    0     0,00
     (in mobile products)
6 Former CEO Steve Jobs died                                          0,04      3     0,12     1     0,04    0     0,00
     Coming off of the failure of two items apple tv and mac
7                                                                     0,02      3     0,06     0     0,00    0     0,00
     mini
8 Patent infringement.                                                0,02      1     0,02     0     0,00    0     0,00
     Not shareholder friendly (did not declare or pay cash
9                                                                     0,04      0     0,00     0     0,00    1     0,04
     dividends in either 2011 or 2010)
10 Product recalls.                                                   0,01      2     0,02     0     0,00    0     0,00
    TOTAL                                                                             2,36           2,10          3,02
Develop new product lines in China and India

      This strategy aims to handle the high cost structure of products, as well
as to expand the product lines, which is a major opportunity. By establishing
new product lines in China and India, Apple will implement its high
technological competencies, which combined with the low labor cost of
China and India, will manage to reduce the overpricing of its products and
will gain a competitive advantage among other companies.
      Apple has to focus on the global market, and both China and India are
two of the most populated countries in the world and they are experiencing
lately, increased use of computers and computer technology products. The
economies of the said countries are rapidly improving with more disposable
income than ever before.
      Currently, all of Asia, accounts for about 5% of Apple‘s total revenue;
however, with more advertising and focus on China and India, can be fully
exploited because the market has no prejudices yet. If tapped properly, these
two countries can provide significant revenues for Apple in the future. This
is the alternative strategy that should be followed by Apple among the other
two, due to the highest total attractive score it took, at the QSPM process.
Epilogue



      Apple, is arguably the most successful company ever in many respects.
But there are major financial risks with being the premier ―first mover‖ in any
industry. Rival firms across the globe are getting better and better at quickly
duplicating successful Apple products and offering them at lower prices.

      Success of Apples iPad, iPhone and Mac‘s new versions, helped Apple to
replace Microsoft as the world‘s most valuable technology company in 2010.
      Apple thinks that there is yet room for improvement, to substitute the
already created wonders.


                          Innovation never stops.
The Technology of the Future




Coming Straight from the Past
Apple Inc.

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Apple Inc.

  • 1. Apple Inc. Team Members: Dimitriadis Savvas Gazis Nikolaos Koukou Katerina Teterina Xenia
  • 2. Case Abstract • Apple Inc., originally Apple Computer, Inc., is an American multinational corporation headquartered in California that designs, develops, and sells consumer electronics, computer software and personal computers. The company was founded on April 1, 1976, and incorporated on January 3, 1977. The word "Computer" was removed from its name on January 9, 2007, to reflect its shifted focus towards consumer electronics. Its best- known hardware products are the Mac line of computers, the iPod, the iPhone and the iPad. Its software includes the OSX and iOS operating systems, iCloud, the iTunes media browser, the iLife and iWorkcreativity and production suites. • Apple is the world's third-largest mobile phone maker after Samsung and Nokia. Fortune magazine named Apple the most admired company in the United States in 2008, and in the world from 2008 to 2012. However, the company has received widespread criticism for its contractors' labor practices, and for its environmental and business practices. As of August 2012, Apple has 393 retail stores in fourteen countries as well as the online Apple Store and iTunes Store. It is the largest publicly-traded corporation in the world by market capitalization, with an estimated value of US$626 billion as of September 2012. The Apple market cap is larger than that of Google and Microsoft combined. As of September 24, 2011, the company had 60,400 permanent full-time employees and 2,900 temporary full-time employees worldwide; its worldwide annual revenue in 2010 totaled $65 billion, growing to $108 billion in 2011.
  • 3. Vision Statement • ―We believe that we are on the face of the earth to make great products and that's not changing. We are constantly focusing on innovating. We believe in the simple not the complex. We believe that we need to own and control the primary technologies behind the products that we make, and participate only in markets where we can make a significant contribution. We believe in saying no to thousands of projects, so that we can really focus on the few that are truly important and meaningful to us. We believe in deep collaboration and cross-pollination of our groups, which allow us to innovate in a way that others cannot. And frankly, we don't settle for anything less than excellence in every group in the company, and we have the self-honesty to admit when we're wrong and the courage to change. And regardless of who is in what job those values are so embedded in this company that Apple will do extremely well.‖ Timothy D. Cook Apple‘s CEO
  • 4. Mission Statement • Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.
  • 5. EFE Matrix The worldwide smartphones market segment is forecast to Opportunities record strong growth in Weight Rating Weighted Score coming years. The shipments Global smartphone market is on fire 1 Global smartphone market is on fire for smartphones are expected 0,10 4 0,40 2 Increase in worms and viruses on PCs so the antivirus solution can to exceed 400 million globally. be developed by Apple The0,05 4 0,20 number is expected to 3 Possible ventures with other companies reach approximately 850 0,02 2 0,04 4 Downloadable music and MP3 players are highly marketable million by the end of 2013. 0,02 2 0,04 Apple is the third largest 5 The demand for tablets is rapidly increasing The online computers sales is 0,04 3 0.12 player in the smart phone increasing over the years. 6 The laptop and tablet market growth is high market segment in the 0.21 0,07 3 US Globally, tablet shipments are 7 Constant growth of PC and mobile phone industry since launching its first mobile 0,05 4 0.20 expected to touch 150 million 8units by 2013. Appleto expand to Huge untapped market launched device, iPhone, in 2007. 0,07 3 0,21 9the iPad in January internet music and other online programs Growing demand for 2010. In 0,02 2 0,04 FY2010, the services) (cloud based iPad generated $5 billion in revenues and 10 Robust outlook for mobile advertising market The0,05 3 0,15 laptop and tablet showed unit sales of 7.5 11 Strong growth in smartphone segment. 0,07 3 0,21 market growth is high 12 Open market in first quarter of million. In the gaming console industry to compete with PS3 and 2011, iPad sales were 7.33 0,01 1 0.01 Xbox million. 13 Growing market of ―Green‖ and energy efficient products 0,01 2 0.02
  • 6. Increasing popularity of Android may affect the attractiveness of Apple‘s iOS affecting the Threats Weight Rating Weighted market share of Apple. The Google Android Score operating system (OS) for smartphone is 1 Economic recession can have a significant negative effect on the rapid popularity. With the acquisition gaining company due to higher prices of its products 0,09 2 0,18 of Android Inc. in 2005, and the subsequent Rising popularity of Google launch of Google‘s mobile OS ―Android‖ 2Android popularity of Google Android and Windows ecosystems in the competitive landscape of Rising and Windows ecosystems changed the mobile and tablet space in the mobile and tablet space 0,06 2 0,12 smartphone business globally. Moreover, the online application store for Android 3 Intense competition from Dell, HP, Sony and Toshiba applications ―Android Market‖ is growing at a 0,03 2 0,06 rapid pace. The Android Market currently 4 Dependence on specific suppliers 0,02 2 0,04 offers approximately 250,000 apps, compared to 350,000 offered by Apple‘s App Store, 5 Companies not seeing Apple as compatible with their software 0,04 1 0,04 although Android has been a late entrant in the 6 Downloading free music from other online source without paying market. 0,02 1 0.02 Apple is involveditin several legaliTunes sales cost is common may impact the 7actions, including lawsuits alleging Microsoft launched Microsoft Windows 7 and 8 which are gaining patent infringement and antitrust 0,05 2 0.10 market share violations. Many of the suits are from 8 The growing tablet market is competing with ipad Apple is involved in several 0,06 smaller companies, but notable plaintiffs 0,02 3 include Nokia. These lawsuits present a legal actions 9threat because of the possibility of Apple is involved in several legal actions 0,06 3 0,18 10 High product substitution the ongoing unfavorable judgments and 0,03 2 0,06 costs associated with legal defenses. TOTAL 1,00 2.71
  • 7. IFE Matrix Apple has a strong focus on research and development (R&D) as continual Strengths investment in R&DRating Weighted Score Weight is critical for the development and enhancement of 1 iTunes Music Store is an excellent source of revenue, especially with innovative products and technologies. In the iPod and the accessibility on Windows platform. 0,03 3 0,09 addition to evolving its PCs and related 2 Apple Computers have good brand loyalty and image by setting high solutions, the company continues to standards for quality and use. capitalize 0,09 convergence of the PC, on the 4 0,36 Strong Research & Development digital consumer electronics and mobile Intel Computers in 2006 – Present 3 Partnership withdriving innovation, creating (Intel's Department communications by creating and 0,08 0,04 2 microprocessors) (free of viruses) and its own software refining innovations, such as hardware 4 Strong Research & Development Department driving innovation, creatingiPod, iPhone, iTunes Store, Apple the its own software (free of viruses) and hardware 0,10 4 TV and iPad. The company‘s R&D 0,40 expenditure was $1,782 million, $1,333 5 Creators of high tech technology such as iphone or imac 0.07 4 0.28 million and $1,109 million in FY2010, 2009 and 2008, respectively. The 6 Holds 5%brand imageand is 4th largest player in mobile phone market. Strong market share provides an edge over 0.08 3 0.16 company‘s research and development regional and global competitors. The 7 18.5% market share of global smartphone market spending is focused on further 0.27 0.09 3 Apple brand is well recognized among developing its existing Mac line of 8 Robust financial performance. products enjoy a most consumers. Apple‘s (strengthens investors‘ confidence and personal computers. high level of brand awareness and brand provides capital for future growth avenues) 0.08 4 0.32 Low debt—more maneuverable.its markets. recognition throughout all This is evident with the rapid sales of new 9 Entering into new product lines ex: Laptops to iPhones and iPads 0,03 3 0,09 Apple launches. For instance, net sales 10 Excellent distribution network globallyservicesits products accessibleApple Computers have good brand of iPad and related products and to make 0.04 4 loyalty and image by setting high 0.16 online $5 billion and unit sales of iPad were was and stores 7.5 million during 2010 standards for quality and use. 11 The iOS has given it a lead as compare to its competitors 0.02 3 0.06
  • 8. Weaknesses Weight AS TAS AS Patent infringement TAS AS TAS lawsuit may affect Weak relationship with Microsoft. (low product Patent infringement. financial condition and 1 0,05 0 0,00 0 0,00 0 0,00 compatibility) operating results. The Apples market share is far behind from major company is involved in 2 0,07 0 0,00 3 0,21 2 0,14 competitor Microsoft. legal complaints relating 3 Its high priced products and accessories make them 0,04 3 0,12 2 to patent infringement. 0,08 4 0,16 inaccessible to many of customers For example, in January It has less presence in B2B market, as compare to its 2010, Nokia filed a competitors like Dell and HP. It can be seen that Apple revised suit against 4 0,03 0 0,00 0 0,00 0 0,00 mainly focuses on B2C so its losing large chunk of Apple with the US market International Trade Comes without expandable memory and the battery is Commission (ITC), 5 0,01 0 0,00 0 0,00 0 0,00 fixed (in mobile products) alleging that Apple has 6 Former CEO Steve Jobs died 0,04 3 0,12 1 infringed Nokia‘s patent 0,04 0 0,00 Coming off of the failure of two items apple tv and s in0,00 almost0all of its 7 0,02 3 0,06 0 0,00 mac mini mobile phones, Apple’s market share is 8 Patent infringement. 0,02 1 0,02 0 0,00 0 0,00 portable music players, far behind from major Not shareholder friendly (did not declare or pay cash and0,00 computers. 0,04 9 competitor Microsoft. 0,04 0 0,00 0 1 dividends in either 2011 or 2010) 10 Product recalls. 0,01 2 0,02 0 0,00 0 0,00 TOTAL 2,36 2,10 3,02
  • 9. Competitive Profile Matrix CPM Apple Microsoft Dell Samsung Nokia Critical Success factors Weight Rating Score Rating Score Rating Score Rating Score Rating Score Store Locations 0,10 4 0,40 3 0,30 2 0,20 2 0,20 3 0,30 Financial profit 0,12 4 0,48 4 0,48 2 0,24 2 0,24 2 0,24 Consumer loyalty 0,10 4 0,40 2 0,20 2 0,20 3 0,30 3 0,30 Market penetration 0,11 3 0,33 4 0,44 2 0,22 4 0,44 3 0,33 Advertising 0,07 3 0,21 4 0,28 2 0,14 3 0,21 3 0,21 Product variety 0,09 2 0,18 3 0,27 3 0,27 4 0,36 4 0,36 Market Share 0,11 2 0,22 4 0,44 2 0,22 3 0,33 3 0,33 Product quality 0,08 4 0,32 3 0,24 4 0,32 3 0,24 2 0,16 Price competitiveness 0,10 1 0,10 3 0,30 3 0,30 3 0,30 4 0,40 e-commerce 0,06 4 0,24 4 0,24 2 0,12 2 0,12 1 0,06 Employee dedication 0,06 4 0,24 3 0,18 3 0,18 2 0,12 3 0,18 Totals 1,00 3,12 3,33 2,41 2,86 2,87
  • 10. Financial Ratio Analysis • Apple‘s Annual Report indicates that its business industry is Computer Hardware and its sector is technology. Yet, many analysis consider Apple as being a direct competitor with other hardware manufacturers such as Hewlett-Packard and even Google, yet there is no comparison between Apple and other phone-related manufacturers or devices, through 38% of its business is driven by iPhone and related products. So, such competitors like Samsung or Nokia, should be strongly considered due to the fact that they run its businesses in the same field. This usually happens and is always a challenge when companies have wide product lines with a different marketing mix in each line, like Apple which both belongs to the industry of ―Computer Hardware‖ and ―Telecommunication Services‖.
  • 11. Financial Ratio Analysis Ratios Apple Google HP Industry Market Cap 498.3 174.48 89.80 320.58 % Qtrly Rev Growth 82.70 26.60 3.60 24.30 $ Revenue 108.249 31.12 127.16 87.45 %Gross Margin 39.07 64.97 24.14 39.07 $ EBITDA 36.02 12.16 18.25 26.73 %Operating_Margin 29.02 34.35 10.49 31.92 $ Net Income 25.92 8.85 9.12 N/A $ EPS 27.68 27.29 3.92 20.99 Employees 46,600 26,316 324,600 100,300 Price / Earnings 11.9 20.1 -4.9 13.6 Dividend yield% 1.0 N/A 3.9 1.3
  • 12. Financial Ratio Analysis Ratios Apple Microsoft Dell Samsung Nokia Revenue Net-sales(mil) 108,249 69,943 61,494 86,860 30,376 Gross margin % 40.5 77.7 18.5 25.2 29.3 Operating income 33,790 27,161 3,433 8,413 -0,843 Operating margin % 31.2 38.8 5.6 9.7 -2.8 Net income 25,922 23,150 2,635 7,210 -0,915 Earnings per Share 27.68 2.69 1.35 48.03 -0.24 Dividends N/A 0.61 N/A N/A 0.26 Net margin % 23.95 33.10 4.29 8.3 -3.01 Asset Turnover (Avg) 1.13 0.72 1.70 1.08 1.03 Return on Assets 27.07 23.77 7.29 8.93 3.09 Financial Lvrg (Avg) 1.52 1.90 4.97 1.32 3.05 Return on equity 41.67 44.84 39.31 11.89 -8.87 Return on invested Capital 41.67 38.23 22.44 11.88 -6.24 Current ratio 1.61 2.60 1.49 1.46 1.46 Quick ratio 1.35 2.35 1.26 0.72 1.04 Receivable turnover (efficiency 19.9 5.00 9.97 7.60 5.24 ratio)
  • 13. Financial Ratio Analysis Ratios APPLE DELL HP SAMSUNG GOOGLE INDUSTRY Profitability Ratios Gross Margin (%) 40,05 22,3 24,14 25,2 64,97 39,07 Operating Margin 29,02 5,6 10,49 9,7 34,35 31,92 (%) Return on Assets (%) 27,07 6,9 -4,7 8,93 11,8 8,03 Return on equity (%) 41,67 41,86 19,8 11,89 15,5 23,9 EBIT Margin (%) 35,6 6,4 -3,1 N/A 28,1 16,75 Leverage 1,5 4,5 3,7 N/A 1,3 2,75 Liquidity Ratios Current Ratio 1.61 1,49 1,1 1,46 3,9 1,9 Quick Ratio 1,35 1,26 0,6 0,72 3,7 1,5 Working Capital per 20.32 7.44 2.7 N/A 128.99 38.9 share ($) Other Ratios Earnings per share 27.68 3.49 3.21 48.03 6.53 15.5 Receivable Turnover 19.9 9.97 6.1 7.60 7.0 10.1 Assets Turnover 1.1 1.4 1.0 1.2 0.6 1.06 Interest Coverage 15.6 15.6 N/A N/A 161.1 64
  • 14. Financial Ratio Analysis The table below shows some financial statement data for Apple during the last five years Financial Year 2012 2011 2010 2009 2008 Earnings per share Trend of Apple‘s basic ratios during ‗08-‘12 ($) 44.15 27.68 15.15 6.29 9.08 50 Profit Margin (%) 26.67 23.95 21.48 19.19 14.88 45 Return on equity 40 (%) 42.84 41.67 35.28 31.27 27.19 35 Return on Assets (%) 23.70 22.28 18.64 17.34 12.22 30 Return on Equity Price per sales 25 3.50 2.92 3.20 2.5 Gross Margin 4.41 20 Operating Margin Price per Earnings 11.89 12.31 15.10 19.04 Return on Assets 30.17 15 Price to book Value Ratio 10 4.16 4.12 4.37 3.39 6.81 Book Value per 5 share ($) 126.1 82.64 52.31 35.32 23.74 0 Gross Margin (%) 43.9 2008 2009 40.5 2010 2011 34.4 2012 40.1 34.3 Operating Income ($ mil) 55,241 33,792 18,387 11,744 6,271 Operating Margin (%) 35.3 31.2 28.2 27.4 19.3 Assets Turnover 1.07 1.13 1.06 0.99 1.00
  • 15. SPACE MATRIX Below are provided the most important determinants of the organization overall strategic position. Internal Analysis External Analysis Financial Position (FP) Stability Position (SP) Liquidity 7 Technological changes -1 Earnings per share 6 Price elasticity of demand -6 Sales 7 Competitive pressure -3 Revenues 7 Barriers to entry into Market -4 Return on equity 5 Financial Position (FP) Average 5,8 Stability Position (SP) Average -3,5 Liquidity: according to the current ratio Apple is one of the most reliable corporations within the Industry with minimum Technological changes: the Company has been an innovator investment risk in the area of computer hardware and telecommunications Earnings per share: the trend during the last years shows that since its recovery Apple from 2008 to 2012 this has been increased four times. Price elasticity of demand: high prices of Apple‘s products is In comparison to the Industry this ratio shows that Apple is a major weakness extremely shareholders friendly corporation, which indicates Competitive pressure: the companies which Apple is great internal strength competing with, are urban corporations with dynamic Sales: is far better from all Apple‘s competitors strategies, both in computer hardware & telecommunication Revenues: Apple‘s consolidated income statements and sector balance sheets note that Apple‘s revenues increased a Barriers to entry into market: the extreme competence whopping 52 percent in 2010, while its net income increased advantages of the already existing companies in computer 70 percent. Also, notice that Apple has zero long-term debt hardware sector, makes it very hard for new companies to on its balance sheet enter the market Return on equity: Apple is second among its competitor on return on equity
  • 16. SPACE MATRIX Below are provided the most important determinants of the organization overall strategic position. Internal Analysis External Analysis Competitive Position (CP) Industry Position (IP) Market Share -6 Profit Potential 6 Product Variety -2 Growth Potential 6 Product quality -1 Financial Stability 5 Customer loyalty -1 Resource Utilization 5 Control over suppliers and distributors -3 Competitive Position (CP) Average -2,6 Industry Position (IP) Average 5,5 Market share: Apple has a very low market share according to S&P industry survey for 2009 Profit potential: today Apple‘s profit potential is at the same Product variety: Apple offers a wide range of technological level as industry but according to the trend observed from products, including iPads, iPods, iPhones, iTunes, PCs and 2008-2012 it shows that Apple will soon exceed the industry more. Apple is perhaps the best known ―first mover‖ Growth potential: demand in computer hardware products is company ever, as the firm has a 35-year history of being the expected to increase first to introduce blockbuster, successful new products. Financial stability: Apple has minimum long-term debts and Product quality: Apple meanly focuses on its products quality liabilities that shows its financial stability using the most recent technologies and innovations Resource Utilization: Apple makes reasonable management Costumer loyalty: The i-halo effect has been synonymous of its human and material resources with Apple for the last years. In basic terms its definition is customers who buy an i-product, become hooked on Apple‘s products and their ease of use. Control over suppliers and distributors: Apple already has a very efficient network of distributors and suppliers and intents to develop it further
  • 17. SPACE MATRIX • After illustrating the SPACE Matrix it is obvious that the company should follow aggressive strategies. This means that Apple should implement backward, forward, horizontal integration, as well as market penetration, market development, product development and diversification (related or unrelated). X‘X  5,5 + (-2,6) = 2,9 (X,Y) = (2,9 , 2,3) Y‘Y  5,8 + (-3,5) = 2,3
  • 18. Acquire Red Create a new Develop new Hat Linux QSPM: Quantitative Strategic Planning Matrix game console product lines in or/and Maxtor China and It determines the relative attractiveness of various strategic alternatives (strong R&D or Western India department) Digital Opportunities Weight AS TAS AS TAS AS TAS 1 Global smartphone market is on fire 0,10 0 0,00 0 0,00 2 0,20 Increase in worms and viruses on PCs so the antivirus 2 0,05 0 0,00 4 0,20 0 0,00 solution can be developed by Apple 3 Possible ventures with other companies 0,02 4 0,08 3 0,06 1 0,02 Downloadable music and MP3 players are highly 4 0,02 2 0,04 0 0,00 0 0,00 marketable 5 The online computers sales is rapidly increasing 0,04 0 0,00 3 0,12 0 0,00 6 The laptop market growth is high 0,07 0 0,00 3 0,21 2 0,14 7 Constant growth of PC and mobile phone industry 0,05 0 0,00 1 0,05 4 0,20 8 Huge untapped market to expand to 0,07 2 0,14 0 0,00 4 0,28 Growing demand for internet music and other online 9 0,02 3 0,06 0 0,00 0 0,00 programs (cloud based services) 10 Robust outlook for mobile advertising market 0,05 0 0,00 0 0,00 0 0,00 11 Strong growth in smartphone segment. 0,07 0 0,00 0 0,00 2 0,14 Open market in gaming console industry to compete with 12 0,01 4 0,04 0 0,00 0 0,00 PS3 and Xbox 13 Growing market of ―Green‖ and energy efficient products 0,01 0 0,00 0 0,00 1 0,01
  • 19. Acquire Red Create a new Develop new Hat Linux QSPM: Quantitative Strategic Planning Matrix game console product lines in or/and Maxtor China and It determines the relative attractiveness of various strategic alternatives (strong R&D or Western India department) Digital Threats Weight AS TAS AS TAS AS TAS Economic recession can have a significant negative effect 1 0,09 2 0,18 3 0,27 4 1 on the company due to higher prices of its products Rising popularity of Google Android and Windows 2 0,06 0 0,00 2 0,12 0 2 ecosystems in the mobile and tablet space 3 Intense competition from Dell, HP, Sony and Toshiba 0,03 3 0,09 2 0,06 4 3 4 Dependence on specific suppliers 0,02 0 0,00 1 0,02 3 4 Companies not seeing Apple as compatible with their 5 0,04 3 0,12 2 0,08 0 5 software Downloading free music from other online source without 6 0,02 0 0,00 0 0,00 0 6 paying cost is common it may impact the iTunes sales Microsoft launched Microsoft Windows 7 and 8 which are 7 0,05 0 0,00 2 0,10 0 7 gaining market share 8 The growing tablet market is competing with ipad 0,02 0 0,00 0 0,00 0 8 9 Apple is involved in several legal actions 0,06 0 0,00 0 0,00 0 9 10 High product substitution 0,03 1 0,03 0 0,00 3 10
  • 20. Acquire Red Create a new Develop new Hat Linux QSPM: Quantitative Strategic Planning Matrix game console product lines in or/and Maxtor China and It determines the relative attractiveness of various strategic alternatives (strong R&D or Western India department) Digital Strengths Weight AS TAS AS TAS AS TAS iTunes Music Store is an excellent source of revenue, especially 1 0,03 0 0,00 0 0,00 0 1 with the iPod and the accessibility on Windows platform. Apple Computers have good brand loyalty and image by setting 2 0,09 2 0,18 0 0,00 0 2 high standards for quality and use. Partnership with Intel Computers in 2006 – Present (Intel's 3 0,04 1 0,04 3 0,12 2 3 microprocessors) Strong Research & Development Department driving 4 innovation, creating its own software (free of viruses) and 0,10 4 0,40 2 0,20 1 4 hardware 5 Creators of high tech technology such as iphone or imac 0.07 2 0,14 0 0,00 0 5 Holds 5% market share and is 4th largest player in mobile phone 6 0.08 0 0,00 0 0,00 2 6 market. 7 18.5% market share of global smartphone market 0.09 0 0,00 0 0,00 2 7 Robust financial performance. (strengthens investors‘ 8 confidence and provides capital for future growth avenues) 0.08 3 0,24 2 0,16 4 8 Low debt—more maneuverable. Entering into new product lines ex: Laptops to iPhones and 9 0,03 4 0,12 0 0,00 2 9 iPads Excellent distribution network globally to make its products 10 0.04 3 0,12 0 0,00 4 10 accessible online and stores 11 The iOS has given it a lead as compare to its competitors 0.02 0 0,00 0 0,00 0 11
  • 21. Acquire Red Create a new Develop new Hat Linux QSPM: Quantitative Strategic Planning Matrix game console product lines in or/and Maxtor China and It determines the relative attractiveness of various strategic alternatives (strong R&D or Western India department) Digital Weaknesses Weight AS TAS AS TAS AS TAS Weak relationship with Microsoft. (low product 1 0,05 0 0,00 0 0,00 0 0,00 compatibility) Apples market share is far behind from major competitor 2 0,07 0 0,00 3 0,21 2 0,14 Microsoft. Its high priced products and accessories make them 3 0,04 3 0,12 2 0,08 4 0,16 inaccessible to many of customers It has less presence in B2B market, as compare to its 4 competitors like Dell and HP. It can be seen that Apple 0,03 0 0,00 0 0,00 0 0,00 mainly focuses on B2C so its losing large chunk of market Comes without expandable memory and the battery is fixed 5 0,01 0 0,00 0 0,00 0 0,00 (in mobile products) 6 Former CEO Steve Jobs died 0,04 3 0,12 1 0,04 0 0,00 Coming off of the failure of two items apple tv and mac 7 0,02 3 0,06 0 0,00 0 0,00 mini 8 Patent infringement. 0,02 1 0,02 0 0,00 0 0,00 Not shareholder friendly (did not declare or pay cash 9 0,04 0 0,00 0 0,00 1 0,04 dividends in either 2011 or 2010) 10 Product recalls. 0,01 2 0,02 0 0,00 0 0,00 TOTAL 2,36 2,10 3,02
  • 22. Develop new product lines in China and India This strategy aims to handle the high cost structure of products, as well as to expand the product lines, which is a major opportunity. By establishing new product lines in China and India, Apple will implement its high technological competencies, which combined with the low labor cost of China and India, will manage to reduce the overpricing of its products and will gain a competitive advantage among other companies. Apple has to focus on the global market, and both China and India are two of the most populated countries in the world and they are experiencing lately, increased use of computers and computer technology products. The economies of the said countries are rapidly improving with more disposable income than ever before. Currently, all of Asia, accounts for about 5% of Apple‘s total revenue; however, with more advertising and focus on China and India, can be fully exploited because the market has no prejudices yet. If tapped properly, these two countries can provide significant revenues for Apple in the future. This is the alternative strategy that should be followed by Apple among the other two, due to the highest total attractive score it took, at the QSPM process.
  • 23. Epilogue Apple, is arguably the most successful company ever in many respects. But there are major financial risks with being the premier ―first mover‖ in any industry. Rival firms across the globe are getting better and better at quickly duplicating successful Apple products and offering them at lower prices. Success of Apples iPad, iPhone and Mac‘s new versions, helped Apple to replace Microsoft as the world‘s most valuable technology company in 2010. Apple thinks that there is yet room for improvement, to substitute the already created wonders. Innovation never stops.
  • 24. The Technology of the Future Coming Straight from the Past