SlideShare a Scribd company logo
1 of 10
Remaking Law Firms –
imperatives and opportunities in a
digital age
Dr George Beaton
Senior Fellow, Melbourne Law School
Partner, Beaton
LIV Conference of Council
2016
December 2013
March 2016
What is a business model?
Business model ≠ strategy
Informs how firms make money by:
Winning work
Doing work
Leading and governing
10 Hallmarks of the BigLaw business
model
1. Personal brands
2. Lawyers sell and produce
3. Hourly rates
4. Legal excellence
5. Top legal talent
6. Leveraged full-time
lawyers
7. Sustaining technology
8. Sustaining processes
9. Partnership
10. Few equity partners
1. Partner-centric
2. Lawyer-centric
3. Clients bear the risk
4. Culture of perfection
5. High salaries
6. High fixed cost
7. Innovation laggards
8. Lawyer efficiency
9. Profit today
expectations
10. PPEP maximisation
How
work is
won
How
work is
done
How firm
is governed
Hallmarks Consequences
….which describes (almost) all
law firms today
DISRUPTIVE INNOVATION & RISE OF NEWLAW | 10 HALLMARKS OF BIGLAW BUSINESS MODEL
© 2016 Beaton
The rise and rise of NewLaw business
models…
Dispersed
talent
providers
Process
outsourcers
Document
providers
Artificial
intelligence
providers
DISRUPTIVE INNOVATION & RISE OF NEWLAW | RISE AND RISE OF NEWLAW
Hallmarks Consequences
1. Corporate brands
2. Separate sales and
production
3. Alternative fee arrangements
4. Commercial relevance
5. Business savvy talent
6. Flexi lawyers
7. Disruptive technology
8. Processes re-engineered
9. Corporate ownership
10. Non-lawyer shareholders
1. Not key person dependent
2. Effective division of labour
3. Risk shared with clients
4. Culture of efficiency
5. Market-based salaries
6. Variable cost
7. Early adopter
8. Lean culture
9. Shareholder value
mindset
10. Diverse perspectives
How
work is
won
How
work is
done
How firm
is governed
DISRUPTIVE INNOVATION & RISE OF NEWLAW | 10 HALLMARKS OF NEWLAW BUSINESS MODEL
© 2016 Beaton
10 Hallmarks of the NewLaw
business model
….radically changing the way clients
are being served
Some BigLaw firms are not asleep at
the wheel!
Dispersed
talent
providers
Process
outsourcers
Document
providers
Artificial
intelligence
providers
Near shore captives
Onshore captives
+
DISRUPTIVE INNOVATION & RISE OF NEWLAW | BIGLAW FIRMS ARE RESPONDING
© 2016 Beaton
© 2015 Beaton 9
The future is already here –
it is just unevenly distributed
William Gibson
Be amongst the first to be advised
of the publication of
Remaking Law Firms
http://www.remakinglawfirms.com/registration/
and receive a complimentary e-copy of
NewLaw New Rules

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George Beaton's address to the 2016 Conference of Council, Law Institute of Victoria

  • 1. Remaking Law Firms – imperatives and opportunities in a digital age Dr George Beaton Senior Fellow, Melbourne Law School Partner, Beaton LIV Conference of Council 2016
  • 4. What is a business model? Business model ≠ strategy Informs how firms make money by: Winning work Doing work Leading and governing
  • 5. 10 Hallmarks of the BigLaw business model 1. Personal brands 2. Lawyers sell and produce 3. Hourly rates 4. Legal excellence 5. Top legal talent 6. Leveraged full-time lawyers 7. Sustaining technology 8. Sustaining processes 9. Partnership 10. Few equity partners 1. Partner-centric 2. Lawyer-centric 3. Clients bear the risk 4. Culture of perfection 5. High salaries 6. High fixed cost 7. Innovation laggards 8. Lawyer efficiency 9. Profit today expectations 10. PPEP maximisation How work is won How work is done How firm is governed Hallmarks Consequences ….which describes (almost) all law firms today DISRUPTIVE INNOVATION & RISE OF NEWLAW | 10 HALLMARKS OF BIGLAW BUSINESS MODEL © 2016 Beaton
  • 6. The rise and rise of NewLaw business models… Dispersed talent providers Process outsourcers Document providers Artificial intelligence providers DISRUPTIVE INNOVATION & RISE OF NEWLAW | RISE AND RISE OF NEWLAW
  • 7. Hallmarks Consequences 1. Corporate brands 2. Separate sales and production 3. Alternative fee arrangements 4. Commercial relevance 5. Business savvy talent 6. Flexi lawyers 7. Disruptive technology 8. Processes re-engineered 9. Corporate ownership 10. Non-lawyer shareholders 1. Not key person dependent 2. Effective division of labour 3. Risk shared with clients 4. Culture of efficiency 5. Market-based salaries 6. Variable cost 7. Early adopter 8. Lean culture 9. Shareholder value mindset 10. Diverse perspectives How work is won How work is done How firm is governed DISRUPTIVE INNOVATION & RISE OF NEWLAW | 10 HALLMARKS OF NEWLAW BUSINESS MODEL © 2016 Beaton 10 Hallmarks of the NewLaw business model ….radically changing the way clients are being served
  • 8. Some BigLaw firms are not asleep at the wheel! Dispersed talent providers Process outsourcers Document providers Artificial intelligence providers Near shore captives Onshore captives + DISRUPTIVE INNOVATION & RISE OF NEWLAW | BIGLAW FIRMS ARE RESPONDING © 2016 Beaton
  • 9. © 2015 Beaton 9 The future is already here – it is just unevenly distributed William Gibson
  • 10. Be amongst the first to be advised of the publication of Remaking Law Firms http://www.remakinglawfirms.com/registration/ and receive a complimentary e-copy of NewLaw New Rules