Presentation about the importance and impact of the Internet of Things to the Banks.
- Subject: eWallets, Internet of Things and Fintechs
- Date: Apr/09/2017
- Time: 19:30h to 20:00h
- Place: Cultura Bookstore - São Paulo - Brazil
2. eWallet
Is the good old [&
unplugged] Wallet
already retired?
Gerson Rolim
Vecto Mobile
www.vectomobile.com.br
3. Summary
• eWallets, IoT and the “Invisible Payments”
• The Internet of Things (IoT) and the Banks
• The Perfect Storm
• eWallet Drivers
• The mCommerce Climax
• Mobile Payments Trends
• NFC – Contactless Payments
• Wearable's
• What eWallet to Use?
• eWallet: Types & Technologies
• eWallet: Who Leads Innovation?
• Future of Digital Payments
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4. eWallets, IoT and the “Invisible
Payments”
• The eWallet “fit” all forms of Payment
• In IoT all things in the world will be connected
[and thinking]!
• In the collision of the Physical and Digital
Worlds...
– … there will be no room for unplugged, non-
ecological, non-social, ... things
– so lets say goodbye to leather wallets,
checkbooks, paper money and plastic cards, ...
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5. eWallets, IoT and the “Invisible
Payments”
Bitcoin does not fit into the good old [and unplugged] Wallet
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7. 7 / 39
In IoT the POS (Point of Sales) is everywhere!
https://www.youtube.com/watch?v=BclusZJ8sjA
The Internet of Things (IoT) and the Banks
8. Mobile Climax +
InAPP Pay
WiFi & Bluetooth
Anywhere
Fintechs
POS NFC
1
2 4
5
One Click (Touch) Buy
+ Click & Collect3
USA
Liability Shift6
Massive
Frauds7
The Perfect Storm
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9. eWallet: Is it the Perfect Storm?
• Smartphone and WiFi [almost] ubiquitous
• POS NFC massive Rollout
• US EMV Fraud Liability Shift
– Magnetic Stripe vs Chip & PIN
• Many massive credit card fraud cases
Merchants & Consumers demanding:
• One Click (Touch) Buy + Click & Collect
• Safer Payment Solutions
• Tech Innovations (Fintechs)
• Second [& intuitive] Auth Factor
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+
10. eWallet Drivers
• Growth of Mobile Internet Users & Smartphones
2020: . 80% of Internet Users will be mobile
. 56% via Smartphone
• Newcomers
. Apple and Samsung
. Google, eBay, Alibaba and Square
. Amazon, Walmart and Starbucks
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11. eWallet Drivers
• Growth of eCommerce and mCommerce
• Online & Offline stores cross-benefits
. Cash back
. Discount & Coupons
• Better Experience & Convenience
. Security
. Pre-Paid and Unbanked
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13. [start of] mCommerce Climax
• Jan/15 - 16% of eCommerce transactions in Brazil
• Jan/16 - 25% of eCommerce transactions in Brazil
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Webshoppers 2017
14. mPayment Users - World
14 / 39
Source: Gartner - Mobile Payment Worldwide - 2013
15. Volume of mPayments transactions - World
Source: Statista e IDC
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Total revenue of
global mobile
payments will
surpass
U$ 1 Trillion by
2019!
16. eWallet Usage Worldwide - World
16 / 39
Source: Statista – Ago/2016
Top 5
China
Norway
England
Japan
Australia
Colombia
17. Mobile Payments Trends - World
17 / 39
Source: % of total spending on eCommerce
Worldpay- Global Payments Report – Nov/2016
18. Mobile Payments Trends: LatAm
18 / 39
Source: % of total spending on eCommerce
Worldpay- Global Payments Report – Nov/2016
Asia-Pacifc Trends
X
19. eWallet: US Market Snapshot
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Source: War of the Wallets - Juniper Research - 2016
21. One Size Does Not Fit All
• Many Technologies and Use Cases will continue to
coexist in the future of digital payments
• After all, Cobol has been dying for at least 30
years... ;-)
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Silicon Valley
vs.
Wall Street?
22. Silicon Valley vs. Wall Street
Battle field: mPayment patents – intelectual properties
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Source: Vivek Sharma paper at IPWathcdog – Jan/17
23. Beyond Phones…
Don’t think that mobile payments
will be limited to your smartphone
or tablet!
• Bluetooth Beacons, WiFi, NFC and so on...
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24. NFC - Contactless Payments
• Contactless Payments are growing
• NFC technology will leverage digital payments in the POS
• 40% of new Payment Cards in 2014 were NFC
• 9,5M new POS NFC 2014, 33% more than 2013 (ww)
24 / 39
Source: NFC Ready POS Worldwide – Nov/2015
26. Wearables
• Mobile Payments + Wearables = Perfect Match
• 2015 . American Express & Jawbone
. U$ 3B in payments via Wearables
• 2020 . 214M Wearables sold
. U$ 500B in payments via Wearables
• Compelling Reasons: Wearables x Credit Card:
– Reduce Friction in payment process
– Added Value– Ex.: Payment with Loyalty Card
– Security: Visa NFC Ring / Rio 2016 Olympic Games
– Perfect Success Case: Disney MagicBand
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27. Compelling Reasons: Wearables x
Credit Card
Disney MagicBand
• This wearable goes far beyond the payments!
• Park Tickets
• Fastpass
• Room Key – Disney Hotels
• Disney Photopass
• One Click Buy Experience in Real World
• Social Desire
=> Status, Commodity & Comfort <=
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29. The Dawn of eWallets
• Revamped by newcomers: Apple Pay and Samsung Pay
• eWallet Wars:
– Google Wallet suffering since 2011
– Visa V.me RIP since 2016
• Major eWallets – Has the time Internet Titans begun?
– Android Pay (Google)
– Apple Pay
– PayPal (ebay)
– Samsung Pay
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32. eWallet: Who Leads Innovation?
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Source: Digital Payments Report 2016 – PCM Research
33. eWallet: Who Leads Innovation?
• Innovators
– Device Manufacturers
– Digital Payment
Providers
• More Confidence
– Banks
– Credit Card Companies
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Source: Digital Payments Report 2016 – PCM Research
• Less Probability
– Mobile Operators
• Less Confidence
– Retail Stores
– Mobile Operators
34. The future of Digital Payments
• The future will be like this...
– Omni-Channel & Channel Agnostic
– Click & Collect & One Touch Buy
– Infinite Shelves
– Device Agnostic, Any time & Anywhere
– + Open eWallets / + Loyalty Wallet
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35. In IoT the Point of Sales (POS) is
EVERYWHERE!
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36. References
• Webshoppers - http://www.webshoppers.com.br
• Gartner - Mobile Payment Worldwide - '13 -
https://www.gartner.com/doc/2484915/forecast-mobile-payment-
worldwide
• Worldpay- Global Payments Report - '16 -
http://pt.worldpay.com/global/insight/articles/2016-11/global-
payments-report-2016
• eWallets: US Market Snaphot – War fo the Wallets -
https://www.juniperresearch.com/document-library/white-
papers/war-of-the-wallets
• Silicon Valy vs Wall Strett - Patentes de mPayment -
http://www.ipwatchdog.com/2017/01/06/mobile-payments-
fintech-vs-non-fintech-patent-landscape/id=76455/
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37. References
• NFC World – NFC Ready POS Worldwide - '15 -
https://www.nfcworld.com/2015/02/24/334209/berg-insight-
reports-on-nfc-pos-terminal-growth/
• Q Insight – eWallets: Tipos e Tecnologias -
https://www.slideshare.net/nquibria/future-of-payments-
evolution-or-revolution/16
• Digital Payments Report 2016 – PCM Research -
http://www.paymentscardsandmobile.com/digital-payments-
report-2016/
• Volume Mundial de Mobile Payments -
https://www.statista.com/statistics/226530/mobile-payment-
transaction-volume-forecast/
• Statista eWallet Usage Worldwide - ‘16 -
https://www.statista.com/statistics/218615/mobile-payment-
methods-used-on-smartphones/
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U.S. Fraud Liability Shifts: Chip & Pin
The party supporting the most secure technology for each fraud type will prevail in a chargeback; and in case of a technology tie, the fraud liability as of October 2015 generally is expected to remain as it is today – with the issuer.
Beblue - Seu dinheiro de volta
http://www.webshoppers.com.br
http://www.gartner.com/newsroom/id/3178217
Innovative technologies that go beyond just payment processing.
For instance, payment providers can offer solutions that help small business merchants to:
run loyalty and incentive programmes
manage mobile wallets
provide on-demand offers
push notifications to consumer in order to increase foot traffic and sales.
By differentiating their services, payment providers can become an invaluable part of their customer’s business.
As inovações tecnológicas continuam a moldar a indústria de pagamentos à medida que as formas digitais de pagamentos digitais móveis, on-line e outros avançam para o mainstream
Do transporte coletivo aos postos de gasolina e supermercados
Empresas de todos os tamanhos já aceitam vários tipos de pagamento digital, tornando a compra de bens e serviços mais rápida e fácil
Prever o futuro com base no passado sempre será um desafio repleto de perigos. E, quando se trata do futuro dos pagamentos digitais, pode até parecer um caso de “mesmo do mesmo, mas diferente”
NFC World - https://www.nfcworld.com/2015/02/24/334209/berg-insight-reports-on-nfc-pos-terminal-growth/
Os pagamentos Móveis têm pavimentado o caminho para a versatilidade de Wearables
Wearables are part of the greater trend of integrating and embedding payment into a broader experience — making them invisible (Reduce Friction) — for greater speed, convenience and ease-of-use.
Amazon, Apple, ebay, Facebook e Google
Volume Mundial de Mobile Payments
Digital Payments Report 2016 – PCM Research - http://www.paymentscardsandmobile.com/future-digital-payments/