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April/2017
eWallet
Is the good old [&
unplugged] Wallet
already retired?
Gerson Rolim
Vecto Mobile
www.vectomobile.com.br
Summary
• eWallets, IoT and the “Invisible Payments”
• The Internet of Things (IoT) and the Banks
• The Perfect Storm
• eWallet Drivers
• The mCommerce Climax
• Mobile Payments Trends
• NFC – Contactless Payments
• Wearable's
• What eWallet to Use?
• eWallet: Types & Technologies
• eWallet: Who Leads Innovation?
• Future of Digital Payments
3 / 39
eWallets, IoT and the “Invisible
Payments”
• The eWallet “fit” all forms of Payment
• In IoT all things in the world will be connected
[and thinking]!
• In the collision of the Physical and Digital
Worlds...
– … there will be no room for unplugged, non-
ecological, non-social, ... things
– so lets say goodbye to leather wallets,
checkbooks, paper money and plastic cards, ...
4 / 39
eWallets, IoT and the “Invisible
Payments”
Bitcoin does not fit into the good old [and unplugged] Wallet
5 / 39
6 / 39
https://www.youtube.com/watch?v=JV6eGUSC2a8
The Internet of Things (IoT) and the Banks
7 / 39
In IoT the POS (Point of Sales) is everywhere!
https://www.youtube.com/watch?v=BclusZJ8sjA
The Internet of Things (IoT) and the Banks
Mobile Climax +
InAPP Pay
WiFi & Bluetooth
Anywhere
Fintechs
POS NFC
1
2 4
5
One Click (Touch) Buy
+ Click & Collect3
USA
Liability Shift6
Massive
Frauds7
The Perfect Storm
8 / 39
eWallet: Is it the Perfect Storm?
• Smartphone and WiFi [almost] ubiquitous
• POS NFC massive Rollout
• US EMV Fraud Liability Shift
– Magnetic Stripe vs Chip & PIN
• Many massive credit card fraud cases
Merchants & Consumers demanding:
• One Click (Touch) Buy + Click & Collect
• Safer Payment Solutions
• Tech Innovations (Fintechs)
• Second [& intuitive] Auth Factor
9 / 39
+
eWallet Drivers
• Growth of Mobile Internet Users & Smartphones
2020: . 80% of Internet Users will be mobile
. 56% via Smartphone
• Newcomers
. Apple and Samsung
. Google, eBay, Alibaba and Square
. Amazon, Walmart and Starbucks
10 / 39
eWallet Drivers
• Growth of eCommerce and mCommerce
• Online & Offline stores cross-benefits
. Cash back
. Discount & Coupons
• Better Experience & Convenience
. Security
. Pre-Paid and Unbanked
11 / 39
Starbucks – mPayment
12 / 39
Starbucks Video: https://www.ispot.tv/ad/ACjh/visa-checkout-starbucks-app-green-light
[start of] mCommerce Climax
• Jan/15 - 16% of eCommerce transactions in Brazil
• Jan/16 - 25% of eCommerce transactions in Brazil
13 / 39
Webshoppers 2017
mPayment Users - World
14 / 39
Source: Gartner - Mobile Payment Worldwide - 2013
Volume of mPayments transactions - World
Source: Statista e IDC
15 / 39
Total revenue of
global mobile
payments will
surpass
U$ 1 Trillion by
2019!
eWallet Usage Worldwide - World
16 / 39
Source: Statista – Ago/2016
Top 5
China
Norway
England
Japan
Australia
Colombia
Mobile Payments Trends - World
17 / 39
Source: % of total spending on eCommerce
Worldpay- Global Payments Report – Nov/2016
Mobile Payments Trends: LatAm
18 / 39
Source: % of total spending on eCommerce
Worldpay- Global Payments Report – Nov/2016
Asia-Pacifc Trends
X
eWallet: US Market Snapshot
19 / 39
Source: War of the Wallets - Juniper Research - 2016
Mobile Payments Trends: Brazil
20 / 39
Source: Worldpay- Global Payments Report – Nov/2016
One Size Does Not Fit All
• Many Technologies and Use Cases will continue to
coexist in the future of digital payments
• After all, Cobol has been dying for at least 30
years... ;-)
21 / 39
Silicon Valley
vs.
Wall Street?
Silicon Valley vs. Wall Street
Battle field: mPayment patents – intelectual properties
22 / 39
Source: Vivek Sharma paper at IPWathcdog – Jan/17
Beyond Phones…
Don’t think that mobile payments
will be limited to your smartphone
or tablet!
• Bluetooth Beacons, WiFi, NFC and so on...
23 / 39
NFC - Contactless Payments
• Contactless Payments are growing
• NFC technology will leverage digital payments in the POS
• 40% of new Payment Cards in 2014 were NFC
• 9,5M new POS NFC 2014, 33% more than 2013 (ww)
24 / 39
Source: NFC Ready POS Worldwide – Nov/2015
Wearables
25 / 39
Wearables
• Mobile Payments + Wearables = Perfect Match
• 2015 . American Express & Jawbone
. U$ 3B in payments via Wearables
• 2020 . 214M Wearables sold
. U$ 500B in payments via Wearables
• Compelling Reasons: Wearables x Credit Card:
– Reduce Friction in payment process
– Added Value– Ex.: Payment with Loyalty Card
– Security: Visa NFC Ring / Rio 2016 Olympic Games
– Perfect Success Case: Disney MagicBand
26 / 39
Compelling Reasons: Wearables x
Credit Card
Disney MagicBand
• This wearable goes far beyond the payments!
• Park Tickets
• Fastpass
• Room Key – Disney Hotels
• Disney Photopass
• One Click Buy Experience in Real World
• Social Desire
=> Status, Commodity & Comfort <=
27 / 39
[almost] Disney Magicband
28 / 39
The Dawn of eWallets
• Revamped by newcomers: Apple Pay and Samsung Pay
• eWallet Wars:
– Google Wallet suffering since 2011
– Visa V.me RIP since 2016
• Major eWallets – Has the time Internet Titans begun?
– Android Pay (Google)
– Apple Pay
– PayPal (ebay)
– Samsung Pay
29 / 39
What eWallet to Use?
30 / 39
Fonte: Q Insights
eWallet: Types and Technologies
31 / 39
eWallet: Who Leads Innovation?
32 / 39
Source: Digital Payments Report 2016 – PCM Research
eWallet: Who Leads Innovation?
• Innovators
– Device Manufacturers
– Digital Payment
Providers
• More Confidence
– Banks
– Credit Card Companies
33 / 39
Source: Digital Payments Report 2016 – PCM Research
• Less Probability
– Mobile Operators
• Less Confidence
– Retail Stores
– Mobile Operators
The future of Digital Payments
• The future will be like this...
– Omni-Channel & Channel Agnostic
– Click & Collect & One Touch Buy
– Infinite Shelves
– Device Agnostic, Any time & Anywhere
– + Open eWallets / + Loyalty Wallet
34 / 39
In IoT the Point of Sales (POS) is
EVERYWHERE!
35 / 39
References
• Webshoppers - http://www.webshoppers.com.br
• Gartner - Mobile Payment Worldwide - '13 -
https://www.gartner.com/doc/2484915/forecast-mobile-payment-
worldwide
• Worldpay- Global Payments Report - '16 -
http://pt.worldpay.com/global/insight/articles/2016-11/global-
payments-report-2016
• eWallets: US Market Snaphot – War fo the Wallets -
https://www.juniperresearch.com/document-library/white-
papers/war-of-the-wallets
• Silicon Valy vs Wall Strett - Patentes de mPayment -
http://www.ipwatchdog.com/2017/01/06/mobile-payments-
fintech-vs-non-fintech-patent-landscape/id=76455/
36 / 39
References
• NFC World – NFC Ready POS Worldwide - '15 -
https://www.nfcworld.com/2015/02/24/334209/berg-insight-
reports-on-nfc-pos-terminal-growth/
• Q Insight – eWallets: Tipos e Tecnologias -
https://www.slideshare.net/nquibria/future-of-payments-
evolution-or-revolution/16
• Digital Payments Report 2016 – PCM Research -
http://www.paymentscardsandmobile.com/digital-payments-
report-2016/
• Volume Mundial de Mobile Payments -
https://www.statista.com/statistics/226530/mobile-payment-
transaction-volume-forecast/
• Statista eWallet Usage Worldwide - ‘16 -
https://www.statista.com/statistics/218615/mobile-payment-
methods-used-on-smartphones/
37 / 39
Thanks!
38 / 39
linkedin.com/in/gersonrolim/
[Eng] IoT day 2017 - eWallets: the Internet of Things Invades the Financial System

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[Eng] IoT day 2017 - eWallets: the Internet of Things Invades the Financial System

  • 2. eWallet Is the good old [& unplugged] Wallet already retired? Gerson Rolim Vecto Mobile www.vectomobile.com.br
  • 3. Summary • eWallets, IoT and the “Invisible Payments” • The Internet of Things (IoT) and the Banks • The Perfect Storm • eWallet Drivers • The mCommerce Climax • Mobile Payments Trends • NFC – Contactless Payments • Wearable's • What eWallet to Use? • eWallet: Types & Technologies • eWallet: Who Leads Innovation? • Future of Digital Payments 3 / 39
  • 4. eWallets, IoT and the “Invisible Payments” • The eWallet “fit” all forms of Payment • In IoT all things in the world will be connected [and thinking]! • In the collision of the Physical and Digital Worlds... – … there will be no room for unplugged, non- ecological, non-social, ... things – so lets say goodbye to leather wallets, checkbooks, paper money and plastic cards, ... 4 / 39
  • 5. eWallets, IoT and the “Invisible Payments” Bitcoin does not fit into the good old [and unplugged] Wallet 5 / 39
  • 6. 6 / 39 https://www.youtube.com/watch?v=JV6eGUSC2a8 The Internet of Things (IoT) and the Banks
  • 7. 7 / 39 In IoT the POS (Point of Sales) is everywhere! https://www.youtube.com/watch?v=BclusZJ8sjA The Internet of Things (IoT) and the Banks
  • 8. Mobile Climax + InAPP Pay WiFi & Bluetooth Anywhere Fintechs POS NFC 1 2 4 5 One Click (Touch) Buy + Click & Collect3 USA Liability Shift6 Massive Frauds7 The Perfect Storm 8 / 39
  • 9. eWallet: Is it the Perfect Storm? • Smartphone and WiFi [almost] ubiquitous • POS NFC massive Rollout • US EMV Fraud Liability Shift – Magnetic Stripe vs Chip & PIN • Many massive credit card fraud cases Merchants & Consumers demanding: • One Click (Touch) Buy + Click & Collect • Safer Payment Solutions • Tech Innovations (Fintechs) • Second [& intuitive] Auth Factor 9 / 39 +
  • 10. eWallet Drivers • Growth of Mobile Internet Users & Smartphones 2020: . 80% of Internet Users will be mobile . 56% via Smartphone • Newcomers . Apple and Samsung . Google, eBay, Alibaba and Square . Amazon, Walmart and Starbucks 10 / 39
  • 11. eWallet Drivers • Growth of eCommerce and mCommerce • Online & Offline stores cross-benefits . Cash back . Discount & Coupons • Better Experience & Convenience . Security . Pre-Paid and Unbanked 11 / 39
  • 12. Starbucks – mPayment 12 / 39 Starbucks Video: https://www.ispot.tv/ad/ACjh/visa-checkout-starbucks-app-green-light
  • 13. [start of] mCommerce Climax • Jan/15 - 16% of eCommerce transactions in Brazil • Jan/16 - 25% of eCommerce transactions in Brazil 13 / 39 Webshoppers 2017
  • 14. mPayment Users - World 14 / 39 Source: Gartner - Mobile Payment Worldwide - 2013
  • 15. Volume of mPayments transactions - World Source: Statista e IDC 15 / 39 Total revenue of global mobile payments will surpass U$ 1 Trillion by 2019!
  • 16. eWallet Usage Worldwide - World 16 / 39 Source: Statista – Ago/2016 Top 5 China Norway England Japan Australia Colombia
  • 17. Mobile Payments Trends - World 17 / 39 Source: % of total spending on eCommerce Worldpay- Global Payments Report – Nov/2016
  • 18. Mobile Payments Trends: LatAm 18 / 39 Source: % of total spending on eCommerce Worldpay- Global Payments Report – Nov/2016 Asia-Pacifc Trends X
  • 19. eWallet: US Market Snapshot 19 / 39 Source: War of the Wallets - Juniper Research - 2016
  • 20. Mobile Payments Trends: Brazil 20 / 39 Source: Worldpay- Global Payments Report – Nov/2016
  • 21. One Size Does Not Fit All • Many Technologies and Use Cases will continue to coexist in the future of digital payments • After all, Cobol has been dying for at least 30 years... ;-) 21 / 39 Silicon Valley vs. Wall Street?
  • 22. Silicon Valley vs. Wall Street Battle field: mPayment patents – intelectual properties 22 / 39 Source: Vivek Sharma paper at IPWathcdog – Jan/17
  • 23. Beyond Phones… Don’t think that mobile payments will be limited to your smartphone or tablet! • Bluetooth Beacons, WiFi, NFC and so on... 23 / 39
  • 24. NFC - Contactless Payments • Contactless Payments are growing • NFC technology will leverage digital payments in the POS • 40% of new Payment Cards in 2014 were NFC • 9,5M new POS NFC 2014, 33% more than 2013 (ww) 24 / 39 Source: NFC Ready POS Worldwide – Nov/2015
  • 26. Wearables • Mobile Payments + Wearables = Perfect Match • 2015 . American Express & Jawbone . U$ 3B in payments via Wearables • 2020 . 214M Wearables sold . U$ 500B in payments via Wearables • Compelling Reasons: Wearables x Credit Card: – Reduce Friction in payment process – Added Value– Ex.: Payment with Loyalty Card – Security: Visa NFC Ring / Rio 2016 Olympic Games – Perfect Success Case: Disney MagicBand 26 / 39
  • 27. Compelling Reasons: Wearables x Credit Card Disney MagicBand • This wearable goes far beyond the payments! • Park Tickets • Fastpass • Room Key – Disney Hotels • Disney Photopass • One Click Buy Experience in Real World • Social Desire => Status, Commodity & Comfort <= 27 / 39
  • 29. The Dawn of eWallets • Revamped by newcomers: Apple Pay and Samsung Pay • eWallet Wars: – Google Wallet suffering since 2011 – Visa V.me RIP since 2016 • Major eWallets – Has the time Internet Titans begun? – Android Pay (Google) – Apple Pay – PayPal (ebay) – Samsung Pay 29 / 39
  • 30. What eWallet to Use? 30 / 39
  • 31. Fonte: Q Insights eWallet: Types and Technologies 31 / 39
  • 32. eWallet: Who Leads Innovation? 32 / 39 Source: Digital Payments Report 2016 – PCM Research
  • 33. eWallet: Who Leads Innovation? • Innovators – Device Manufacturers – Digital Payment Providers • More Confidence – Banks – Credit Card Companies 33 / 39 Source: Digital Payments Report 2016 – PCM Research • Less Probability – Mobile Operators • Less Confidence – Retail Stores – Mobile Operators
  • 34. The future of Digital Payments • The future will be like this... – Omni-Channel & Channel Agnostic – Click & Collect & One Touch Buy – Infinite Shelves – Device Agnostic, Any time & Anywhere – + Open eWallets / + Loyalty Wallet 34 / 39
  • 35. In IoT the Point of Sales (POS) is EVERYWHERE! 35 / 39
  • 36. References • Webshoppers - http://www.webshoppers.com.br • Gartner - Mobile Payment Worldwide - '13 - https://www.gartner.com/doc/2484915/forecast-mobile-payment- worldwide • Worldpay- Global Payments Report - '16 - http://pt.worldpay.com/global/insight/articles/2016-11/global- payments-report-2016 • eWallets: US Market Snaphot – War fo the Wallets - https://www.juniperresearch.com/document-library/white- papers/war-of-the-wallets • Silicon Valy vs Wall Strett - Patentes de mPayment - http://www.ipwatchdog.com/2017/01/06/mobile-payments- fintech-vs-non-fintech-patent-landscape/id=76455/ 36 / 39
  • 37. References • NFC World – NFC Ready POS Worldwide - '15 - https://www.nfcworld.com/2015/02/24/334209/berg-insight- reports-on-nfc-pos-terminal-growth/ • Q Insight – eWallets: Tipos e Tecnologias - https://www.slideshare.net/nquibria/future-of-payments- evolution-or-revolution/16 • Digital Payments Report 2016 – PCM Research - http://www.paymentscardsandmobile.com/digital-payments- report-2016/ • Volume Mundial de Mobile Payments - https://www.statista.com/statistics/226530/mobile-payment- transaction-volume-forecast/ • Statista eWallet Usage Worldwide - ‘16 - https://www.statista.com/statistics/218615/mobile-payment- methods-used-on-smartphones/ 37 / 39

Editor's Notes

  1. https://www.youtube.com/watch?v=JV6eGUSC2a8
  2. U.S. Fraud Liability Shifts: Chip & Pin The party supporting the most secure technology for each fraud type will prevail in a chargeback; and in case of a technology tie, the fraud liability as of October 2015 generally is expected to remain as it is today – with the issuer.
  3. Beblue - Seu dinheiro de volta
  4. http://www.webshoppers.com.br
  5. http://www.gartner.com/newsroom/id/3178217 Innovative technologies that go beyond just payment processing. For instance, payment providers can offer solutions that help small business merchants to: run loyalty and incentive programmes manage mobile wallets provide on-demand offers push notifications to consumer in order to increase foot traffic and sales. By differentiating their services, payment providers can become an invaluable part of their customer’s business. As inovações tecnológicas continuam a moldar a indústria de pagamentos à medida que as formas digitais de pagamentos digitais móveis, on-line e outros avançam para o mainstream Do transporte coletivo aos postos de gasolina e supermercados Empresas de todos os tamanhos já aceitam vários tipos de pagamento digital, tornando a compra de bens e serviços mais rápida e fácil
  6. Prever o futuro com base no passado sempre será um desafio repleto de perigos. E, quando se trata do futuro dos pagamentos digitais, pode até parecer um caso de “mesmo do mesmo, mas diferente”
  7. NFC World - https://www.nfcworld.com/2015/02/24/334209/berg-insight-reports-on-nfc-pos-terminal-growth/
  8. Os pagamentos Móveis têm pavimentado o caminho para a versatilidade de Wearables
  9. Wearables are part of the greater trend of integrating and embedding payment into a broader experience — making them invisible (Reduce Friction) — for greater speed, convenience and ease-of-use.
  10. Amazon, Apple, ebay, Facebook e Google
  11. Volume Mundial de Mobile Payments
  12. Digital Payments Report 2016 – PCM Research - http://www.paymentscardsandmobile.com/future-digital-payments/