In this talk, Ian Hostetler, operations analyst for Independent Project Analysis, shares his four strategies for successful enterprise wiki adoption. Hostetler will share the importance of system structure, wiki governance, process implementation, and end-user communication to prepare any company for success in streamlining internal communications at scale.

1. #atlassian

2. Enterprise Wikis:
Boldly Go Where No Wiki Has Gone Before
IAN HOSTETER • OPERATIONS ANALYST • INDEPENDENT PROJECT ANALYSIS, INC. • @IM_HOSTETLER

3. Natural growth without direction

5. Flexible ≠ Organic"

6. Defining Our Problems
=
What first?
Collaborate
Control Resistance

7. Personal" Project" Community" Global"
Most Flexible" Least Flexible

8. Personal Space!

9. Personal Space!

10. Project Spaces!

11. Community Spaces!

12. Community Spaces!

13. Global Spaces!

14. Defining Our Problems
=
What first?
Collaborate
Control Resistance

15. 20-29
30-39
40-49
50-59
60-69
70+
IPA’s Age Comparison
20-29
30-39
50-59
40-49
4%

16. Communication Plan!

18. Governance or Oversight Board
• What is a Governance or Oversight Board?
• A governing body that relates to processes and decisions that seek to define actions, grant power and
verify performance
• Who should be on the Governance Board?

19. The Results – 4 years later
250 Users/Personal Spaces
80 Project Spaces
15 Community Spaces
13 Global Spaces
350,000 Views

20. Thank you!
IAN HOSTETLER • OPERATIONS ANALYST • INDEPENDENT PROJECT ANALYSIS • @IM_HOSTETLER