7. Conflict can be both
• How the conflict is handled
• What the conflict is about
• Who is involved in the conflict
8. Peace is not the absence of conflict, it is
the ability to handle conflict by peaceful
means.
Ronald Reagan
9. Conflict Management
• Being able to identify conflict
• Handling it sensibly, fairly and effectively
• Being able to compromise
• Understanding someone else’s point of view
10. Bullying
• Definition
o Intimidating someone, typically to force them to do something
• Can stem from badly handled conflict
• How to handle bullying as a victim
• How to handle bullying as a witness