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www.grow.ac/london
Growth Hacking - Power Session
David Arnoux
Twitter + Snapchat : darnocks
www.grow.ac/london
Growth Tribe Philosophy
Your livelihood depends on a
mix of Quant, Tech and
Creativity
www.grow.ac/london
Slides + Free Ticket to our 2 Day Crash Course
david@growthtribe.co.uk
March 2-3 (all day)
1/50 chance to win
www.grow.ac/london
www.grow.ac/london
The skillset of a the growth marketer
www.grow.ac/london
Growth Tribe Philosophy
Growth = rapid testing +
the right toolset, skillset &
mindset
www.grow.ac/london
The Mindset Of A “Growth Hacker”
Place your screenshot here
www.grow.ac/london
Takeru Kobayashi
www.grow.ac/london
Takeru Kobayashi
www.grow.ac/london
Takeru Kobayashi
www.grow.ac/london
“
If you’re growing a company today you
better learn to eat hot dogs fast...
www.grow.ac/london
Growth Hacking Famous Examples
What do these have in common?
Creative
(sometimes
Sneaky)
Cross-Skilled
Growth
Teams
OPN
(Other People’s
Network)
63 StartupsYoung Professionals
712
4206 Week Evening Course 2 Day Crash Course
CorporatesIn-House
www.grow.ac/london
Creative
Marketing
Coding +
Automation
Behavioural
Psychology
Data +
Testing
Lean
Marketing
Technical
Marketing
UX improvement
Conversion
Rate
Optimization
GROWTH
TEAMS
www.grow.ac/london
Why Are Growth Teams Taking Over The World?
Place your screenshot here
www.grow.ac/london
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
www.grow.ac/london
www.grow.ac/london
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
www.grow.ac/london
Startups don’t fail because they lack
a product; they fail because they lack
customers and a profitable business
model. - Steve Blank
“Startups focus too much on building product
with limited attention to customer interaction,
usability, and marketing. This is also a big fail."
- Dave McClure
"Poor distribution—not
product—is the number one
cause of failure. " - Peter Thiel
www.grow.ac/london
250-5000 Ads per day
www.grow.ac/london
betalist.com
www.grow.ac/london
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels and tech are popping up exponentially
www.grow.ac/london
Viral Channel Effectiveness
www.grow.ac/london
Growth Tribe Philosophy
More channels
=
More opportunities
www.grow.ac/london
Existing
Platforms
Customer Acquisition Channels
Search Engine
Marketing
(SEM)
Search Engine
Optimization
(SEO)
Social Ads
Affiliate
Marketing
Retargeting
Offline Ads
Events
Organization
Email
Marketing
Business
Development
Speaking
Engagements
Traditional PR Guerilla PR
Existing
Platforms
Tools Based
Marketing
Guest Content
Marketing
Content
Marketing
Conferences Inherent Virality Artificial Virality Sales
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
Quora
www.grow.ac/london
Existing
Platforms
Customer Acquisition Channels
Search Engine
Marketing
(SEM)
Search Engine
Optimization
(SEO)
Social Ads
Affiliate
Marketing
Retargeting
Offline Ads
Events
Organization
Email
Marketing
Business
Development
Speaking
Engagements
Traditional PR Guerilla PRTraditional PR
Tools Based
Marketing
Guest Content
Marketing
Content
Marketing
Conferences Inherent Virality Artificial Virality Sales
www.grow.ac/london
A Short Startup PR Story..
www.grow.ac/london
“
So we wanted to get some press...
www.grow.ac/london
And give them 5000€ per month..
www.grow.ac/london
“
Let’s try this ourselves...
www.grow.ac/london
http://press.customerdevlabs.com/
www.grow.ac/london
Hacking PR
www.grow.ac/london
Delegate (Mechanical Turk or Upwork)
www.grow.ac/london
PR Hacking
2 weeks
+
$450
www.grow.ac/london
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels are popping up exponentially
4. Acquisition is trivial. Activation and Retention are crucial
www.grow.ac/london
Growth Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
Marketing
Teams
Growth
Teams
www.grow.ac/london
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
www.grow.ac/london
ouch
Source: Andrew Chen’s Blog
www.grow.ac/london
Negative aging: “Leave quick or stay long”
97% of people just left
www.grow.ac/london
www.grow.ac/london
You have 5 seconds to answer..
What does this
website do or
offer?
Why is it better
than the
competition or
similar
services?
www.grow.ac/london
www.grow.ac/london
15%
www.grow.ac/london
30%
www.grow.ac/london
www.grow.ac/london
55%
www.grow.ac/london
Pirate Funnel
Awareness
Getting people to visit your website
Acquisition
Getting them to sign up
Activation
Users get a great first user experience
Retention
Making sure users come back
Referral
Getting users to invite others
Revenue
Sell, upsell, cross sell
www.grow.ac/london
ouch
Source: Andrew Chen’s Blog
www.grow.ac/london
= Early signal of longer term retention
www.grow.ac/london
“
The WOW moment
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
Small tip….
Acquisition
Activation
Retention
Referral
Revenue
Awareness
Activation
Acquisition
Retention
Referral
Revenue
Awareness
Flip Acquisition /
Activation
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
Why is Growth Hacking Important?
1. Traditional marketing channels are increasingly expensive and saturated
2. Most projects focus heavily on product, but the real challenge is with
distribution
3. New channels are popping up exponentially
4. Acquisition is trivial. Activation and Retention are crucial.
5. It’s all about ROI and Speed >> Find out what works... fast
www.grow.ac/london
The skillset of a the growth marketer
www.grow.ac/london
www.grow.ac/london
Growth Process
Adaptable
(Across all companies
cultures and
departments)
Expandable
(Can grow along with
the company)
Easy to
implement
(Minimal learning curve)
www.grow.ac/london
www.grow.ac/london
Video: grow.ac/grows
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
Head of Growth
Process-Driven
Analytical
Creative
Strong Personality
T-shaped
Soft Skills
Developer
Fast iterations
Build fast fix later
Loves data +
tracking
Creative
Growth oriented
Executes fast
UX/UI
Customer
empathy
Executes fast
Front-end code
Ship fast
Loves testing
Conversion
Rate
Optimization
Data Analyst
Small data sets
Large data sets
Back-end
knowledge
Needle in
haystack
Data to insights
www.grow.ac/london
Growth Tribe Philosophy
It’s never been a more scary
and exciting time to grow
companies
www.grow.ac/london
www.grow.ac/london
www.grow.ac/london
Sentient.ai
www.grow.ac/london
www.grow.ac/london
grow.ac/london

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