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throwing
shit against the wall
& analysing what sticks…
HANNAH SMITH
CONTENT STRATEGIST @DISTILLED
that has

negative
connotations
@hannah_bo_banna
@hannah_bo_banna
I beg to

differ
@hannah_bo_banna
present an idea &

test
the reaction

@hannah_bo_banna
is the only way to

succeed
@hannah_bo_banna
but I‟m jumping ahead…

@hannah_bo_banna
HANNAH SMITH
Caffeine Addict
Moz Associate

Writes on State of Digital, Medium & SEO Chicks

Content Strategist at Distilled

hannah.smith@distilled.net

@hannah_bo_banna
what do I

actually
do?
@hannah_bo_banna
here are some

things
I‟ve made
@hannah_bo_banna
http://www.concerthotels.com/ipod-visualized-as-vinyl

@hannah_bo_banna
http://www.simplybusiness.co.uk/microsites/googleplusfor-small-businesses/

@hannah_bo_banna
http://www.twolittlefleas.co.uk/happiness-generator/

@hannah_bo_banna
http://www.twolittlefleas.co.uk/happiness-generator/

@hannah_bo_banna
http://www.thetrainline.com/tools/festival-finder/

@hannah_bo_banna
I endeavour to

create content
that…
@hannah_bo_banna
will blow

people‟s
minds
for a precious heartbeat or two…
create things that are

useful
things that will

blow
their
minds
things that will

blow
their
minds
create things people will

love
that sounds

hard
@hannah_bo_banna
do you really need to
do that?

@hannah_bo_banna
yes
I think you do

@hannah_bo_banna
content marketing is

not
new
@hannah_bo_banna
but

how
we consume
content online

@hannah_bo_banna
has &
will continue to

change
@hannah_bo_banna
we
surface content through

filters…
@hannah_bo_banna
do you actually

see updates
from the companies
you follow?
@hannah_bo_banna
“A squirrel dying in front
of your house may be
more relevant to your
interests right now than
people dying in Africa.”
~ Mark Zuckerberg, Facebook
@hannah_bo_banna
facebook protects us from

unwanted
content
@hannah_bo_banna
& so does our technology

@hannah_bo_banna
With four months of steady
decline, it‟s apparent that tabs

are affecting opens in Gmail.
After the introduction of the
tabbed inbox in May,
Gmail opens have dropped 20%
Justine Jordan, Litmus

https://litmus.com/blog/48-of-emails-are-opened-onmobile-gmail-opens-down-20-since-tabs

@hannah_bo_banna
permission
may no longer be enough…
@hannah_bo_banna
to bypass the filters
your content must be shared
by lots of people
- not just you

@hannah_bo_banna
people need to love
your marketing
today
I bring you

@hannah_bo_banna
the stumbling blocks,

pitfalls
@hannah_bo_banna
&
gut-wrenching

anguish
@hannah_bo_banna
that I‟ve encountered
when
creating content

@hannah_bo_banna
& tips for how to live to

fight
another day
@hannah_bo_banna
stumbling
blocks
@hannah_bo_banna
can‟t we just create
something that shows
why people should buy
our stuff?
~ The Client

@hannah_bo_banna
me:
the sort of content that
drives conversion?

@hannah_bo_banna
yeah, do that
& get people to share it
~ The Client

@hannah_bo_banna
me:
you want me to get you
free advertising?

@hannah_bo_banna
yeah!
~ The Client

@hannah_bo_banna
content should be

goal-driven
@hannah_bo_banna
what you create
depends on what you
want to achieve

@hannah_bo_banna
advertising

isn‟t shared
unless it also
entertains / educates
@hannah_bo_banna
content to „persuade‟

isn‟t shared
unless it also
entertains / educates
@hannah_bo_banna
@hannah_bo_banna
@hannah_bo_banna
sometimes it
works

@hannah_bo_banna
sometimes it
just „appears‟ to

@hannah_bo_banna
@hannah_bo_banna
yay!
@hannah_bo_banna
but people see through
this…

@hannah_bo_banna
Time to start
buying food
for Christmas!
(says supermarket chain)
@hannah_bo_banna
you‟re getting coverage…

@hannah_bo_banna
it‟s even hitting your
target audience

@hannah_bo_banna
but
@hannah_bo_banna
self-serving messaging can

alienate
the people you seek to
engage

@hannah_bo_banna
people need to love
your marketing
pitfalls
@hannah_bo_banna
limited
creative scope
@hannah_bo_banna
that‟s off-brand

~ The Client

@hannah_bo_banna
sometimes this is true…

@hannah_bo_banna
but
@hannah_bo_banna
your brand is not

what
you sell

@hannah_bo_banna
your brand is

how
you sell it
it‟s about your

values
@hannah_bo_banna
your content must not

contradict
your brand values

@hannah_bo_banna
but
@hannah_bo_banna
don‟t limit
your content

@hannah_bo_banna
don‟t limit
yourself

@hannah_bo_banna
your content
doesn‟t have to be
*just* about what you sell

@hannah_bo_banna
sell

soft drinks
@hannah_bo_banna
but their content is about

extreme sports
@hannah_bo_banna
@hannah_bo_banna
because that‟s what
their target audience

love & share
@hannah_bo_banna
it‟s our job to
persuade brands to

think beyond
their products

@hannah_bo_banna
& think about their

audience
instead

@hannah_bo_banna
http://www.concerthotels.com/ipod-visualized-as-vinyl

@hannah_bo_banna
http://www.simplybusiness.co.uk/microsites/googleplusfor-small-businesses/

@hannah_bo_banna
http://www.twolittlefleas.co.uk/happiness-generator/

@hannah_bo_banna
http://www.twolittlefleas.co.uk/happiness-generator/

@hannah_bo_banna
http://www.thetrainline.com/tools/festival-finder/

@hannah_bo_banna
so
@hannah_bo_banna
how

do you figure out what
your audience
love / need / want?
@hannah_bo_banna
what will blow

people‟s
minds?
to succeed you‟ll need to…

@hannah_bo_banna
research
your audience

@hannah_bo_banna
surveys
& focus groups

@hannah_bo_banna
•
•
•
•
•
•
•

What problems do they have?
What do they love?
What do they hate?
What do they share?
What sites do they read?
How do they spend time online?
What about offline?
@hannah_bo_banna
research
what sticks

@hannah_bo_banna
study what works
& try to deconstruct why

@hannah_bo_banna
but don‟t spend
too much time on this!

@hannah_bo_banna
what works for one company
may not work for you

@hannah_bo_banna
frame your content

appropriately
@hannah_bo_banna
http://www.cordless-phones.uk.com/blog/ligo/news/social-mediabad-phone.htm

@hannah_bo_banna
there‟s some stuff about
being bad for your phone…

@hannah_bo_banna
@hannah_bo_banna
but there‟s also some stuff
about your well-being…

@hannah_bo_banna
@hannah_bo_banna
@hannah_bo_banna
but remember there are

no

guarantees
@hannah_bo_banna
it‟s incredibly hard to predict
what will resonate

@hannah_bo_banna
at some point, you have to

@hannah_bo_banna
@hannah_bo_banna
if you don‟t
launch anything
you can‟t learn anything

@hannah_bo_banna
throw
shit against the wall,
& analyse what sticks

@hannah_bo_banna
sometimes…

@hannah_bo_banna
you‟ll

fail
@hannah_bo_banna
gut-wrenching

anguish
@hannah_bo_banna
it is the

worst
@hannah_bo_banna
but failure is a

necessary
part of the process
@hannah_bo_banna
how to

live
to fight another day
@hannah_bo_banna
@hannah_bo_banna
pick your

battles
@hannah_bo_banna
if there‟s no appetite for
content to
entertain / educate

@hannah_bo_banna
focus on content to
persuade or convert first

@hannah_bo_banna
@hannah_bo_banna
recognise
the pitfalls & stumbling
blocks

@hannah_bo_banna
don‟t just power on through

@hannah_bo_banna
you risk wasting
time & effort
on something which might
never be launched

@hannah_bo_banna
acknowledge
& address issues

@hannah_bo_banna
be prepared to start over
if you have to

@hannah_bo_banna
@hannah_bo_banna
make your content

go further
@hannah_bo_banna
make sure your content
works across all
browsers & devices

@hannah_bo_banna
make sure your
social share buttons
work

@hannah_bo_banna
make your headline &
social share copy
„clicky‟

http://www.upworthy.com/you-will-not-believe-how-easy-it-is-to-make-something-go-viral

@hannah_bo_banna
create images for
social sharing

http://www.upworthy.com/you-will-not-believe-how-easy-it-is-to-make-something-go-viral

@hannah_bo_banna
place retargeting pixels
on all of your content

@hannah_bo_banna
test paid promotion

@hannah_bo_banna
@hannah_bo_banna
plan to

fail
@hannah_bo_banna
be

honest
@hannah_bo_banna
talk openly about the risks &
why it‟s important to try
anyway

@hannah_bo_banna
manage expectations

@hannah_bo_banna
agree what

„success‟
looks like before you launch
@hannah_bo_banna
@hannah_bo_banna
learn from

failure
@hannah_bo_banna
deconstruct
what did and did not work

@hannah_bo_banna
share
your learning
with everyone

@hannah_bo_banna
and keep

going
@hannah_bo_banna
how
we consume
content online

@hannah_bo_banna
has &
will continue to

change
@hannah_bo_banna
permission
may no longer be enough…
@hannah_bo_banna
people need to love
your marketing
throw
more shit against the wall
and analyse what sticks
@hannah_bo_banna
HANNAH SMITH
Caffeine Addict
Moz Associate

Writes on State of Digital, Medium & SEO Chicks

Content Strategist

hannah.smith@distilled.net

@hannah_bo_banna
Image Credits
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

I don’t know what I’m doing - http://www.flickr.com/photos/melinesafaryan/7278677702/
Content Marketing Matrix - http://www.smartinsights.com/wp-content/uploads/2012/05/content-matrix.jpg
Blow their minds - http://imgur.com/r/wallpapers/rOMaqRf
Heartbeat - http://feelingfertile.wordpress.com/2012/01/27/maternal-low-heartbeat-link-to-miscarriage/
Useful - http://www.thatshouldbemine.com/cool-stuff/stone-age-swiss-army-knife/
And - http://www.kingston.ac.uk/news/article/681/12-oct-2012-and-now-for-a-graphic-design-students-creative-play-on-words/
Make everything better - http://coding.smashingmagazine.com/2009/08/23/50-useful-new-jquery-techniques/
Love - http://realtruelove.wordpress.com/2013/02/14/love/
Brave new world - http://blogs.telegraph.co.uk/news/petermullen/100158080/aldous-huxleys-brave-new-world-is-upon-us/
Filter bubbles - http://whathaveweturnedinto.wordpress.com/2012/04/01/eli-pariser-beware-online-filter-bubbles/
Gmail tabs - http://blog.sendblaster.com/2013/07/29/email-marketing-the-potential-dangers-and-benefits-of-the-new-gmail-tabs/
Email - http://www.traceymeagheronline.com/is-the-gmail-promotions-tab-killing-internet-marketing/
Launch - http://www.palantir.net/blog/its-launch-time
1 - http://www.flickr.com/photos/lwr/204714598/sizes/l/in/set-72157594159394280/
2 - http://www.flickr.com/photos/lwr/5489483429/sizes/l/in/set-72157594159392957/
3 - http://www.flickr.com/photos/lwr/94877877/sizes/l/in/set-72157594159391763/
4 - http://www.flickr.com/photos/lwr/5122443605/sizes/l/in/set-72157594159390514/
5 - http://www.flickr.com/photos/lwr/4322212584/sizes/l/in/set-72157594159389491/

@hannah_bo_banna

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