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OFFRES DE SERVICE

21 | 02 | 2014

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
L’essentiel

partager

s’enrichir
s’adapter
évoluer

pour s’inscrire dans la pérennité

au centre
est le

sens

écouter
respecter
analyser

comprendre

pour s’inscrire dans la naturalité

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

construire

inventer
exprimer
fédérer

pour s’inscrire dans la créativité

Marketing
interactif

Promotion &
support de vente

Partenariat
culture

Historique et culture

Historique

Vision créative
Résultats tangibles
Expérience internationale
Gestion de projet de A à Z
Suivi soigné

1981

1997

2005

2014

Création dans
la « Silicon Valley », siège
à San Jose, Etats-Unis

Ouverture
du pôle européen,
Grenoble (38), France

Ouverture
du bureau des
Deux-Sèvres (79), France

Groupe de 95 personnes,
11 bureaux aux Etats-Unis,
2 bureaux en France

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Nos services
le
marcom
adapté

3

APPRENDRE	 [Connaître votre audience et définir les objectifs appropriés]
D É FINIR 	[Identifier les points clés de connexion]
A TTIRER 	[Construire les bons outils et motiver vos réseaux de distribution]
P RODUIRE	 [Planifier et réaliser vos projets]
T RADUIRE 	 [Ajuster vos outils en fonction de vos différents marchés]
É VALUER 	[Mesurer l’impact de vos actions] 

offres de service
pour répondre à vos besoins marketing
Le conseil en stratégie globale
marcom (BtoB et BtoC) :
accompagner vos réflexions stratégiques,
en support à la définition de votre
mix marketing.

Campagne de pub &
marketing direct

Positionnement &
image de marque

La gestion de projet, de A à Z :
vous apporter une expérience marcom
de plus de 16 ans en France et de plus
de 30 ans à l’international.

Communication
institutionnelle

Marketing
interactif

Le développement de solutions
marcom innovantes :
définir votre stratégie numérique et
vous permettre d’amplifier la diffusion
de vos communications et de rationaliser
vos processus.

Promotion &
support de vente

Partenariat
Nos services
nos
valeurs
ajoutées

Experts en stratégies globales de communication marketing
Professionnels alliant le talent créatif et la rigueur productive
Stratégistes en médias sociaux et marketing interactif
Spécialistes en gestion de projet, globalisation et localisation des communications
Innovateurs dans les technologies numériques et multimédia
	

Partenaires engagés dans l’optimisation des actions marketing et de communication
pour des retours sur investissements tangibles

nos métiers
Stratégie de communication
Gestion de projet

Conception et développement
de solutions logicielles

Infographie

Positionnement &
image de marque

Relecture/assurance qualité

Conception et
direction artistique

Campagne de pub &
marketing direct

Rédaction

Développement Web et multimédia

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
1
4

Communiquer : méthodologie
ANALYSE
DE L’ECOSYSTèME
Clients
Marque
Concurrents
Partenaires
Lieux de rencontres

MISE EN ŒUVRE
DU PLAN DE COM
Budget des actions
Rédaction du brief
Feuille de route
Création des outils et programmes
Déploiement

Campagne de pub &
marketing direct

2
5

Positionnement &
image de marque

3

SWOT
Forces
Faiblesses
Opportunités
Risques

REPORTING ET
PERFORMANCE
Définition des indicateurs
Création des tableaux de bord
Suivi et ajustements
ROI

Communication
institutionnelle

Marketing
interactif

6

DéFINITION DE
LA STRATéGIE
4 étapes :
> Objectifs	
>Ressources
> Actions	
> Reporting
Organisation de l’équipe
Implication des clients

VEILLES
STRATéGIQUES
Veille concurrentielle
Veille de réputation
Veille sectorielle
Communication proactive

Promotion &
support de vente

Partenariat
Approche stratégique

appréhender les attentes clients et améliorer votre impact

IMAGE
REFLET

Ensemble des
perceptions actuelles

Ensemble des
perceptions à créer

SUBIE

IMAGE
PROJET
SOUHAITée

Image technique
Image commerciale
Image institutionnelle

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Méthode d’audit des cibles
CheckUp Communication

évaluez l’efficacité de votre communication
PERCEPTIONS
et répondez aux attentes de vos publics

Référentiel de
communication
Rapidité de transmission
Clarté des informations

Groupes témoins

Positionnement &
image de marque

Fiabilité des données

Audit
auprès
des publics cibles

Légèreté des moyens
Toute stratégie marketing et
communication

évocations spontanées

Campagne de pub &
marketing direct

OBJECTIFS

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Innovation technologique
SAISIE UNIQUE

PUbliCATION MULTIPLE
XML

Bases de
données
existantes

HTML
Services
Web

CSV

Modèles de
documents

PDF
Haute déf.

Saisies
utilisateurs

MS
Word

PDF
Basse déf.

UN PRINCIPE SIMPLE
DES RéSULTATS CONCRETS
•	 Réduction des coûts et des délais de création, publication automatisée
et instantanée en toute autonomie

•	 Evolutivité en fonction des besoins ; technologie modulaire facilitant
la personnalisation

•	 Souplesse d’utilisation, communication avec des systèmes externes
facilitée : import multi-sources, export multi-formats
(PDF, HTML, XML…)

•	 Respect total de l’image de marque et de la charte graphique

Campagne de pub &
marketing direct

Positionnement &
image de marque

•	 Disponibilité 24h/24 et 7j/7, travail collaboratif optimisé

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
NOS RéFéRENCES

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
MARKETING TRADITIONNEL - éDITION
Zone A : Caen, Clermont-Ferrand, Grenoble, Lyon,
Montpellier, Nancy-Metz, Nantes, Rennes, Toulouse
Zone B : Aix-Marseille, Amiens, Besançon, Dijon,
Lille, Limoges, Nice, Orléans-Tours, Poitiers, Reims,
Rouen, Strasbourg
Zone C : Bordeaux, Créteil, Paris, Versailles

31 V Marcelle
30 J Martine
29 M Gildas

31 L Benjamin

31 S Visitation

30 D Amédée

30 V Ferdinand

30 M Robert

29 S Gwladys

29 M Cath. de Si.

30 L Martial

29 J ASCENSION

29 D Pierre, Paul

SUPPORTS DE COMMUNICATION
5

26 D Paul

25 S Conv. S. Paul

28 V Romain

28 V Gontran

27 J Honorine
23 D Lazare

22 M Vincent

22 S Isabelle

21 M Agnès

4

20 L Sébastien
19 D Marius
18 S Prisca

19 M Gabin

15 S Claude

14 M Nina

3

13 L Yvette
12 D Tatiana

13

15 S Louise

14 V Valentin

14 L Maxime
13 D Rameaux

13 J Rodrigue

12 M Félix

12 M Justine

12 S Jules

20 V Silvère

19 J Romuald
18 M Léonce
17 M Hervé

16 V Honoré

16

26

21 S ÉTÉ

21

17 S Pascal

16 M Benoît-J.

25 M Prosper
22 D Alban

21 M Constantin
18 D Eric

17 J Anicet

26 J Anthelme
23 L Audrey

22 J Emile
19 L Yves

18 V Vendredi Saint

27 V Fernand

24 M Jean-Baptiste

23 V Didier

20 M Bernardin

15 M Paterne

14 V Mathilde

13 J Béatrice

17

19 S Emma

16 D Bénédicte

28 S Irénée

22

24 S Donatien

23 M Georges

20 D PÂQUES

12

17 L Patrice

27 M Augustin

25 D Fête des Mères

24 J Fidèle

21 L LUNDI DE PÂQUES

18 M Cyrille

28 M Germain

26 L Bérenger

25 V Marc

22 M Alexandre

19 M Joseph

8

16 D Julienne

15 M Rémi

23 D Victorien

20 J PRINTEMPS

17 L Alexis

16 J Marcel

24 L Cath. de Suède
21 V Clémence

20 J Aimée

18 M Bernadette

17 V Roseline

26 S Alida

25 M Annonciation
22 S Léa

21 V P. Damien

18

27 D Zita

26 M Larissa

9

24 L Modeste

23 J Barnard

28 L Jour du Souvenir

27 J Habib

26 M Nestor

25 M Roméo

24 V Fr. de Sales

16 L J.-Fr. Régis
15 D Fête des Pères

15 J Denise
14 M Matthias

25

14 S Elisée

13 M Rolande

20

12 L Jeanne-d’Arc

13 V Antoine de P.
12 J Guy

Brochures | Dépliants | Fiches techniques | Posters | Calendriers...
11 S Paulin

11 M N.-D. Lourdes

10 V Guillaume

10 L Arnaud

9 D Appoline

9 J Alix

8 M Lucien

7

8 S Jacqueline

2

4 S Odilon

5 M Agathe

4 M Véronique

1

Janvier

3 L Blaise

2 D Présentation

3 L Guénolé

2 D Charles le B.

10

1 S Aubin

Février

7 S Gilbert

6 M Prudence

19

4 D Sylvain

3 J Richard

3 S Philippe, Jacques

2 M Sandrine

14

Avril

6 V Norbert
5 J Igor

4 M Clotilde
3 M Kévin

2 V Boris

2 L Blandine

1 J FÊTE DU TRAVAIL

1 D Justin

Mai

23

Juin

Toute une année pour appliquer notre CHARTE CLIENTS.
1 L Gilles
2 M Ingrid

32

6 M Transguration

7 D Reine

8 V Dominique

8 L Nativité N.-D.

9 S Amour

9 M Alain

11 V Benoît

11 L Claire

12 S Olivier

12 M Clarisse

29

17 J Charlotte

17 D Hyacinthe
18 L Hélène
19 M Jean-Eudes

20 D Marina
21 L Victor

30

11 J Adelphe

14 D La Sainte Croix
15 L Roland

20 M Bernard

20 S Davy

21 J Christophe

21 D Matthieu

22 V Fabrice

22 L Maurice
23 M AUTOMNE

28 L Samson

25 L Louis
26 M Natacha

31

27 M Monique
28 J Augustin

35

8 L Im. Conception

17 L Elisabeth

20 L Adeline

39

25 J Hermann

14 D Odile
15 L Ninon

47

28 D Venceslas
29 L Michel
30 M Jérôme

31 D Aristide

20 J Edmond

23 D Christ Roi

26 D Dimitri
27 L Emeline

40

28 M Simon, Jude

21 D Pierre C.

25 M Cath. L.

44

22 L HIVER

48

23 M Armand

52

24 M Adèle
25 J NOËL

26 M Delphine

26 V Etienne

27 J Séverin

27 S Jean

28 V Jacq. de la M.

28 D Innocents

29 M Narcisse

29 S Saturnin

29 L David

30 J Bienvenue

30 D Avent

30 M Roger

31 V Quentin

51

17 M Gaël
18 J Gatien
20 S Abraham

21 V Prés. Marie

24 L Flora

16 M Alice

19 V Urbain

22 S Cécile

25 S Crépin

26 V Côme, Dam.

30 S Fiacre

31 J Ignace de L.

43

23 J Jean de C.
24 V Florentin

27 S Vinc. de P.

29 V Sabine

30 M Juliette

21 M Céline
22 M Elodie

50

11 J Daniel
13 S Lucie

14 V Sidoine
15 S Albert
16 D Marguerite

9 M Pierre Fourier
10 M Romaric
12 V Jean. Fr.-Ch.

12 M Christian
13 J Brice

18 M Aude

24 M Thècle

29 M Marthe

6 S Nicolas

46

19 M Tanguy

23 S Rose de L.

25 V Jacques

11 M ARMISTICE 1918

42

17 V Baudoin
18 S Luc
19 D René

24 D Barthélemy

26 S Anne, Joachim

14 M Juste
15 M Thérèse d’Avila
16 J Edwige

49

3 M Xavier
4 J Barbara

7 D Ambroise

8 S Geoffroy

11 S Firmin
12 D Wilfried

2 M Viviane

5 V Gérald

6 J Bertille
7 V Carine
9 D Théodore

13 L Géraud

38

17 M Renaud

1 L Florence

45

5 M Sylvie

10 L Léon

18 J Nadège

23 M Brigitte

27 D Nathalie

3 L Hubert
4 M Charles

41

8 M Pélagie
9 J Denis

19 V Emilie

24 J Christine

packaging

6 L Bruno
7 M Serge

Décembre

1 S TOUSSAINT
2 D Défunt

3 V Gérard
4 S François d’Assise

12 V Apollinaire

16 M Edith

34

Novembre

1 M Thérèse de l’E.
2 J Léger

10 V Ghislain

13 S Aimé

14 J Evrard
15 V ASSOMPTION
16 S Armel

18 V Frédéric
19 S Arsène

22 M Marie-Madeleine

33

13 M Hippolyte

14 L FÊTE NATIONALE
15 M Donald

Octobre

5 D Fleur

37

10 M Inès

13 D Henri, Joël

ELECTRICITE
REALISATION
TEC HNIQUE

36

3 M Grégoire
4 J Rosalie
5 V Raïssa
6 S Bertrand

7 J Gaétan

10 D Laurent

31 M Sylvestre

1

Création : HMC.fr

24

8 D PENTECÔTE

7 M Gisèle
5 L Judith

4 V Isidore

1 M Hugues

Mars

8 J VICTOIRE 1945

3 D Lydie

9 M Amandine
10 J Ulrich

16 M N-D Mt-Carmel

2014

5 S Irène

4 M Mardi-Gras

9 L LUNDI DE PENTECÔTE

9 V Pacôme

15

6 D Marcellin

11 M Barnabé
10 M Landry

10 S Solange

9 M Gauthier

7 L J.-B. de la S.

5 M Cendres

6

1 S Ella

10 J Fulbert

Septembre

1 V Alphonse
2 S Julien-Eym.
4 L J.-M. Vianney

28

8 M Thibault

1 M JOUR DE L’AN

11 D Estelle

11 V Stanislas
8 M Julie

6 J Colette

Août

5 M Abel

6 D Mariette

2 J Basile

9 D Françoise

3 J Thomas
4 V Florent
5 S Antoine
7 L Raoul

3 V Geneviève

11

10 L Vivien

7 V Félicité

6 J Gaston

Toute une année pour appliquer notre CHARTE CLIENTS.

27

1 M Thierry
2 M Martinien

5 D Edouard

11 M Rosine

8 S Jean de Dieu

7 V Eugénie

Juillet

6 L Epiphanie

2014

ELECTRICITE
REALISATION
TEC HNIQUE

7 M Raymond

ELECTRICITE
REALISATION
TEC HNIQUE

événementiel

27 L Angèle

Positionnement stratégique | Identité visuelle | Logotypes

28 M Th. d’Aquin

IMAGE DE MARQUE

mailing

Aménagement de stand | Signalétique
Goodies | Supports promotionnels...

Invitations | Campagnes promotionnelles
Newsletters personnalisées...

CROSS ITEC-BOISFLEURY

Départ / arrivée

Nouveau LIEU
ASPTT Grenoble
d’Amour
Stade de l’île
(61 chemin de la

carronnerie - MeYLan)

Pré-inscriptions et renseignements :

Lycée Itec-Boisfleury – 76, Grande rue – 38700 La tronche

www.itecboisfleury.fr
04 76 42 04 89

5 parcours différents :

comités d’entreprises (7 km)
adultes (7 km) – Groupe marcheurs (5 km)
adolescents (5 km) – Spécial enfants (2 km)

ou inscriptions sur place le 14 décembre 2013 dès 8h.
Prix : 8€. certificat médical ou licence sportive obligatoire.

GRENOBLE MEYLAN

Parrainage :
Club Panathlon
Grenoble-Alpes présidé
par Bernard Thévenet.

création graphique : harding Marketing communications

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Marketing interactif
VIDéOS/ANIMATIONS FLASH

e-mails

CAMPAGNES INTéGRéES

DESIGN WEB

ADMINISTRATION
en ligne et
sur mesure

WIDGETS

consulting
Stratégie de référencement | Stratégie de médias sociaux | Optimisation des procédures

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Campagne de pub &
marketing direct

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Offrir un kit de promotion
à la carte
pour des revendeurs internationaux

Marketing direct - Carte postale électronique
Flyer - Wobbler - Catalogue - Lettre et enveloppe

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Promouvoir une offre
de service d’innovation

par l’ audit d’image et le télémarketing

E-mailing - Réécriture et réorganisation du site Internet - Encarts presse

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Positionnement &
image de marque

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
RENFORCER SON MARKETING
pour développer les ventes
en GMS et à l’export

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Storytelling pour
harmoniser les discours
et monter en puissance

Stratégie et messages clés

BD Hypak™ for Biotech
BD Hypak™ for Biotech

BD Neopak™
BD Neopak™

BD Sterifill™ for Biotech
BD Sterifill™ for Biotech

The route widely traveled
The route widely traveled

Precision in every direction
Precision in every direction

Setting Settingcourse to success success
a new a new course to

Glass Prefillable Syringe System
Glass Prefillable Syringe System

Glass Prefillable Syringe System
Glass Prefillable Syringe System

Plastic Prefillable Syringe Syringe
Plastic Prefillable

“Take command of your journey”
•	“The route widely traveled”
•	“Precision in every direction”
•	“Setting a new course to success”

Take command
of your journey

Plan d’action
•	Documentation
•	Séminaire en ligne client
•	Formation interne

Bright solutions for sensitive biologics

BD Hypak™ for Biotech

BD Neopak™

BD Sterifill™ for Biotech

The route widely traveled

Precision in every direction

Setting a new course to success

Glass Prefillable Syringe System

Glass Prefillable Syringe System

Plastic Prefillable Syringe

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Rendre lisible

une technologie complexe

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Conquérir l’international

avec la bonne image et les bons supports

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Amuser, flatter, gâter
vos clients cibles

pour engager la relation

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Affirmer son image

sur un marché hyperconcurrentiel

Logotype - Charte graphique
Site Internet - Encarts presse

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
établir les standards de demain
Avec une campagne globale

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Fédérer les décideurs
européens au moyen d’Une identité forte

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Créer des logos et identités
pour tous marchés

sudlac

alstom

HP

peinture d’ombrage transparente

peinture diffusante pour serre

ELECTRICITE
REALISATION
TEC HNIQUE

ELECTRICITE
REALISATION
TEC HNIQUE

ELECTRICITE
REALISATION
TEC HNIQUE

LOGOS
Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
communication
institutionnelle

Laser DoppLer
Velocimeter

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Inaugurer en transformant
les espaces et marquer les esprits de vip
RIO MADEIRA –
SANTO ANTONIO
ET JIRAU

Laser DoppLer
Velocimeter

SALAMONDE ii

A tool to accurately describe flow profiles,
enabling performance improvement
of hydraulic machines
Les Bulbes les plus puissants au monde
et des vannes segments de 20 m x 24 m
CLIENTS
Santo Antônio Energia (SAESA) et
Energia Sustentavel Do Brazil, Brésil

Uses Doppler shift in a laser beam
to measure velocity of flowing fluids

Premier alternateur-moteur avec
un rendement de 99 %
CLiENt
Energias de Portugal (EDP), Portugal

Provides high spatial resolution to describe flow profiles in
boundary layers – the critical point where flowing water
comes close to a wall or surface
Delivers extremely accurate results,
including measurement of turbulence

FOurNiturE
1 groupe turbine-pompe de 209 MW

fOURNITURE
19 Bulbes de 73 MW et 22 alternateurs
de 25 MVA ; 10 Bulbes de 76 MW et
17 alternateurs de 83 MVA

Measures velocity from outside flow of water,
eliminating need for intrusive sensors

PuiSSANCE tOtALE iNStALLéE
209 MW
ExPLOitAtiON COMMErCiALE
2015

PUISSANCE TOTALE INSTALLEE
3150 MW et 2143 MW

Campagne de pub &
marketing direct

Laser DoppLer
Velocimeter
* Façonner l’avenir

* Façonner l’avenir

* Façonner l’avenir

ExPLOITATION COMMERCIALE
2012 et 2015

Positionnement &
image de marque

Caption to provide

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Recruter et coacher une “Guest star”

pour une conférence sur l’engagement d’équipe

Laser DoppLer
Velocimeter

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Sensibiliser et mobiliser
vos équipes

Laser DoppLer
Velocimeter

Campagne de pub &
marketing direct

Positionnement &
image de marque

Communication
institutionnelle

Marketing
interactif

Promotion &
support de vente

Partenariat
Ne jamais oublier les vœux
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Overview
Symantec Education Services

Symantec Education Services Partner
Program

Data Sheet

Grow and differentiate your business with Education Services

Symantec Global Services

Symantec Services for Veritas™ Cluster Server
An educated customer is an asset to any business—including yours. Education helps
customers avoid the 41 percent of IT failures that MIT/University of Maryland research
Symantec Education
Symantec Consulting Services - continued
1
attribute to insufficient skills. And when customers solve administrative and technical
Services provides a
Upgrade - Deliver a smooth path for existing Veritas Cluster Server customers to transition to business faster: IDC research shows that
problems on their own, they get back
full range of learning
to the latest product versions with minimal downtime and disruption.teams spend 25 percent more time improving operations and 11 percent less
well-trained
services, including
2
time fixing IT problems. When you
Migration - Converts multi-vendor proprietary clusters to a single clustering solution that offer Symantec’s broad range of education services, you
technical training, IT
help your customers solve problems
works across heterogeneous environments and significantly simplifies clustering operations. faster—and your customers become more self
best practices

Measuring the Economic Benefits of Symantecª Managed Security Services

sufficient. And you benefit, too, from an expanded revenue opportunity and less of your time
Centralized Cluster Management - Centralize and simplify the management, monitoring
education, and
spent on routine administrative and support tasks.
and reporting of high availability application environments using Veritas Cluster
custom learning
Meredith Publishing
Group used Veritas
Cluster Server to
deploy a digital asset
library. Symantec
consultants provided
architecture design
and implementation,
and best practices
mentoring. The
results were tangible:
an 83 percent
reduction in storage
costs for digital image
assets, 99.9 percent
availability, and an 83
percent reduction in
the time required to
deploy code to Web
and application
servers.
"The help we receive from
Veritas Consulting helped
shave 25 percent from
our time to market."
Tracy Hinshaw
Manager, Systems
Services
Meredith Publishing
Group

Management Console.

services to help your
We have developed the Symantec Education Services Partner Program (EPP) with these
customers - Integrate Veritas benefitsServer technologies with the EPP, you'll be recognized as an Authorized Education
Cluster and Application Integration get the
Cluster in mind. As a member of

The hospital chain must meet HIPAA (Healthcare Information Portability and Accountability Act) regulations, and meet a
variety of Medicare compliance and reporting requirements. Some hospitals are experiencing delayed or rejected

most from their
Delivery Partner and receive extensive financial and non-financial benefits from Symantec
popular databases and applications including Oracle®, DB2®, Sybase®, Microsoft® SQL
software investment
Education Services by both selling and delivering training at their locations. Authorized
Server, Microsoft® Exchange and SAP®.
3
and manage IT risk.
Education Delivery Partners are
Failover Simulation and Testing - Plan, test and validate failover and disaster recovery on the front lines of an IDC estimated $24 billion business.
capabilities with minimal operational disruption.

Grow your revenue, communicate more effectively with customers, boost your margins, and

enjoy the confidence availability
Global Disaster Recovery - Deliver centralized management of multiple high of customers who turn to you as their single point of contact and first
sites, utilizing clustering and replication technologies. choice for a full range of education services, developed by one of the IT industry’s leading
training organizations.
Veritas Storage Foundation™ HA Services - Deploy, integrate and optimize Veritas Storage

Measuring so the security team is under pressure to ensure that the
payments due to missed key Medicare security hurdles, the Economic Benefits of Symantecª Managed Security Services
hospitalsÕ primary revenue stream continues uninterrupted.
To sum up the chainÕs priorities, security monitoring is important, but log management is absolutely critical. Their TCO
Symantec Managed Security Services Differentiator
analysis demonstrated that, even with a staff of six, they would still achieve over $300,000 in annual operating cost

Requirements
Symantec Managed Services

How it works and who does what

When you become an Authorized Education Delivery Partner you not only expand your
revenue opportunity, but also receive account planning and skills enhancements to better
Symantec Residency Services
help you build your business. Our training expertise, usage best practices, and technical
When internal resources are limited or too expensive to develop, Symantec can
knowledge become your competitive differentiator. Compelling partner benefits include:
provide ongoing expertise, helping staff focus on strategic projects that drive innovation.
• Discounts for reselling and fill
Symantec High Availability Residency Services are ideal for organizations that want todelivering Symantec Education courses with additional
key project roles with specialized skills that are difficult todiscounts in-house. partner performance
maintain based on
• Future Offered Course (FOC) coupons—Redeemable for future technical training classes
Symantec trained experts can augment the capabilities of your staff at a variety of levels:
offered by Symantec Education Services
Executive Residency. Provide seasoned leadership to manage major system and applicaton
• Partner Fund for level of a CTO,
availability initiatives, guide operations or fill critical personnel gaps at the use on sales incentives*
CIO or Head of Operations.

• Symantec co-branding opportunities

Expert Residency. Deliver specialized clustering and replication technology expertise to
• Instructor training and certification—Chargeable partner instructor training as defined in
manage projects such as disaster recovery and business continuity planning, supervise
the Certification process
teams and define strategy at the level of an IT Manager.

technology

Measuring the Economic Benefits of Symantecª
7.5% reduction in risk of security breach,
Managed SecurityofServices by
based on % incidents detected

For the hospital chain, any additional benefits in the areas of security response and remediation were unimportant.
Firewall monitoring

The Symantec framework of the Software Packaging Factory includes three steps:
Requirements

- Solution Model

that is to be packaged.
Once the gathering of requirements is complete, the Software Packaging Factory goes to work. Using Wise Package Studio—the
market leading tool by Symantec—and drawing on many years of packaging experience, the packaging team will package the
software to the defined standards. Packages are functionally and technically tested off-line, against the customer’s standard
build (Technical Test Part 1).
Once the software is packaged, it is subject to rigorous on-site testing, conflict checking and integration. This is usually done at
the customer site and requires skilled consultants who are familiar with Symantec packaging methodology and the customer’s
specific requirements and standards.

1. MIT/University of Maryland/Symantec Common Causes of IT Failure, 2007

maintain, monitor and troubleshoot high availability solutionsInformation Security and Availability: The Impact of Training on IT
2. IDC, and processes.

analysis of firewall data for security incidents

Figure 1: Lower TCO of SLM through experience and high quality packaging

Page 2 of 4

Article 29: Data Protection
Working Party on Cross-Border Testing Subhead . . .on. .incidents.detected. by.access. to. .the. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
. ....... ....... .. ..... . ..
resources.
SymantecÕs market-leading intelligence offering, DeepSight Early
Symantec Global Intelligence Network
Regulatory complianceÑ24/7 Litigation
support for regulatory and
Civil monitoring and management provide criticalalerts; analysis; and reports on about managed security: an economic benefit view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Misconceptions
Warning Services, delivers proactive

Economic benefits of Symantec Managed Security Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
¥ Cost controlÑManageable pricing over time helps organizations manage security budgets predictably.
Symantec differentiation in delivering managed security servicesÑeconomic Impact . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Intelligence capabilities
5%reduction in risk of security breach, based
¥ Reduced complexityÑSymantec expertise and infrastructure handle key responsibilities, freeing customer

Glossary
........
......
Brand/Reputation
¥ Rapid extensibilityÑSymantec Managed Security Services solves scalability Security Response and . . . . . . Business . . . . . . Annual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
problems that plague

Improve quality, productivity and value
Software packaging cannot be done in isolation and requires a combination of on-site work to analyze software for packaging and
perform the final QA before the packages are delivered to the desktop, coupled with lower cost off-site resources to provide the
technical packaging. The Symantec best-practice model is designed to improve the quality, productivity and value of your
software – and at the same time, lowering the TCO and reducing the risk of SLM.

organizations seeking to monitor large numbers of network security devices.

Remediation

Downtime

Value

¥ Vendor-neutralÑSymantec Managed Security Services provides investment protection for security purchases
Correlation
$15,656
$89,659
by supporting more than 100 heterogeneous device types.

Protection

Firewall monitoring

Skilled project managers, consultants and packagers combine their expertise to guarantee that large packaging projects are

Bot command and control

completed on time and within budget.

intelligence

$105,315

$15,656

$89,659

$105,315

$179,318

$210,630

Driving Costs out of the Data Center
October 2008

ata centers today are under the gun.
Complexity has spiraled out of
control, driving costs up and
jeopardizing service levels. Finding
the right people to run the systems, a
challenge even in the best of times,
has become more difficult than ever.
The challenge of more with less
Just how serious is the situation? Last
October, Symantec released the findings of its
latest worldwide State of the Data Center
Report. The report surveyed data center
managers in Global 2000 and large public
sector institutions in 14 countries.
“Today’s data centers face a truly
intimidating—and worsening—set of
challenges involving SLAs, data growth,
staffing challenges, and cost,” the authors of
the report observed. “The services delivered
by data center professionals have never been
more important to their businesses, but at the
same time, they are under relentless pressure
to do more with less, and within an
environment of maddening complexity.”
A CIO at a leading investment bank in the UK
put it this way at a roundtable organized by
Symantec: “For us, I would say that [annual
server growth] is over 25%. In some
categories it is over 30% annual growth in
server numbers. So the number of servers
that our operational arm is trying to look after
is growing at a very alarming rate.”
Clearly, the status quo is no longer
sustainable either for IT or the business.
Taking a new approach
For a number of forward-looking companies,
the recent emergence of utility computing and
software-as-a-service has inspired them to
take a new approach to their data center
challenges. They’re finding that a more
holistic approach is essential to successfully

1

driving the type of long-term, sustainable
improvement that business demands.

<enter location/venue information>
This invitation-only executive forum offers networking and best practice sharing
As budget.
with other top IT executives on how to take action today to optimize your ITan IT leader, you are faced with numerous challenges in keeping your

assets, reducing purchases of new infrastructure, and deploying staff more
productively.
Copyright © 2009 Symantec Corporation. All rights reserved. Symantec and the Symantec
Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in

Intelligence capabilities

$10,438
$73,063

$418,408

$70,210

$59,773
6

$7,800

This invitation-only executive forum offers networking and best practice sharing
the U.S. and other countries. Other names may be trademarks of their respective owners.

$491,470

$54,600

DO NOT REPLY TO THIS MESSAGE. If you require Customer Service or Technical Support,

with other top IT executives on how to take action today to optimize your IT budget.
To register
please check the Symantec Web site for contact information at http://www.symantec.com click here <insert registration link or contact email> or call <insert
contact name if applicable> at x.xxx.xxx.xxxx
You have received this message because you registered to get information about
Symantec and its products.

8

Copyright © 2009 Symantec Corporation. All rights reserved. Symantec and the Symantec
For information on Symantec's Privacy Policy and Legal Notices, please click here.

Confidence in a connected world.

Page 3 of 4

Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in
the U.S. and other countries. Other names may be trademarks of their respective owners.
DO NOT REPLY TO THIS MESSAGE. If you require Customer Service or Technical Support,
please check the Symantec Web site for contact information at http://www.symantec.com
You have received this message because you registered to get information about
Page 2 of 4

Symantec and its products.

Confidence in a connected world.

For information on Symantec's Privacy Policy and Legal Notices, please click here.

Recently, Ken Gonzalez, Team Lead for Data
Center Transformation at Symantec, provided
an overview of the model for attendees of the
FSI Executive Summit in Las Vegas. The FSI
Executive Summit is a forum that addresses
the critical security and information risk
management challenges facing Symantec’s
banking, capital markets, and insurance
industry customers.

To unsubscribe from future emails, please click here.

Gonzalez kicked off his presentation by
summarizing the key—and often
conflicting—business demands on IT today:
Seven key demands on IT

• Dramatically increase the efficiency of IT.
The business motivation to invest in IT is to
drive increasing levels of business efficiency
and opportunity. However, in many
organizations, IT itself isn’t efficient. Poor
levels of asset utilization are compounded
by manual working practices, Gonzalez said.

Fiches produit - Fiches techniques - Articles / relations presse - White papers - E-mailing

• Dramatically decrease the impact of IT
complexity. IT complexity has grown
exponentially with the number and diversity
of connected devices and associated
software. This complexity has created
“technology cholesterol,” which narrows the
arteries of business processing.

• Dramatically increase the agility of IT
systems. In global markets, “time is
money,” and business is constantly striving
to reduce cycle-times – the time required to
bring a new product or service to market

Symantec Corporation

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interactif

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Register Now
When: <date>
Where: <location>
Time: <time>

Wrap Up

<special event if applicable, ie sports outing,
Symantec Executive Forum
assets, reducing purchases of new infrastructure, and deploying staff more
dinner >
<enter date>
productively.

Figure 2: The business opportunity—TCO reflection

The Symantec Data Center Transformation
Model, based on the concept of an IT supply
chain, is proving especially resonant with the
financial services industry. This model allows
the key demands on IT to be effectively
addressed through a systematic approach to
re-configuring the IT supply chain.

Optimize IT Budget Discussion

costs associated with security incidents, getting the most out of your existing

To unsubscribe from future emails, please click here.

D

Introduction

Symantec Vision/Strategy
Take action now. Optimize your IT budget.

Collaborate with your peers on how to optimize your IT budget by preventing

costs associated with security incidents, getting the most out of your existing

What is Data Center
Transformation?
• Narrowing the ‘alignment gap’
• A framework for strategic &
economic gains
• Optimizing the IT supply chain

increasingly difficult given today's budget constraints.

Welcome

Invitation to attend

organization's information secure and well managed. These challenges become

Collaborate with your peers on how to optimize your IT budget by preventing

$23,400

Total

Exploding energy and maintenance costs in the data center demand a new way of
thinking. This article discusses the opportunity for strategic and economic gains by
transforming the data center and narrowing the ‘alignment gap’ between the business
and IT.

example below>

<Date>
As an IT leader, you are faced with numerous challenges in keeping your

contact name if applicable> at x.xxx.xxx.xxxx

The Symantec Governance and Total Quality Management (TQM) processes enable constant and consistent audit procedures to
achieve the best possible state-of-the-art procedures, so that Symantec is able to sustain and fulfill promises made to our
customers.

<include high-level agenda if available, see

<enter location/venue information>

$11,700

$31,313

Agenda

<enter date>

To register click here <insert registration link or contact email> orincreasingly difficult given today's budget constraints.
call <insert

$11,700

Figure 3: Symantec Software Packaging Factory delivery model

Financial Services News Article

Time: <time>

Symantec Executive Forum

organization's information secure and well managed. These challenges become

Testing Subhead

Software Packaging Factory relies on more than ten years experience in the complex process of analyzing, creating, testing and
delivering customized MSI Software Packages to the end customer.

When: <date>

15%reduction in risk of security breach (70%

auditing mandates, helping organizations meet compliance requirements and avoid penalties.
new threats, vulnerabilities, and global threat activityTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
¥ Real-time protectionÑSymantec Managed Security Services provides effective customer notification of
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
critical security incidents, with corresponding information available for timely action and response, to reduce described in the table below:
SymantecÕs differentiated capabilities deliver real economic benefits, as
Where to get more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
risk of compromise.

Confidence in a connected world.

Where: <location>

Take action now. Optimize your IT budget.

of attacks are botnet related within last 6
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
sometimes difficult to determine the economic value of each alternative.
Symantec is the only provider that correlates every log received against months)
Costs and benefits of outsourcing security operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
a real-time services command and control realize
Symantec Managed Security Services offers flexible, affordablelist of botthat help organizationsservers significant
Operational cost savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
business and technical advantages:

¥

Register Now

Invitation to attend

technology

Symantec differentiation in delivering managed security servicesÑeconomic Impact
The field of managed security services has a number of viable competitors, including security specialists,
Contents
Bot command and control among these
telecommunications companies, and global outsourcers. Major differences existintelligence providers, but it is

3. IDC, Worldwide and U.S. IT Educational Services 2006-2010, 2006

Confidence in a connected world.

<Date>

Figure 6: Regional hospital chain: operational cost savings
Symantec is the only provider to perform comprehensive traffic

Technical Residency. Leverage advanced Veritas Cluster Server skills to administer,

Page 1 of 4

based on % of incidents detected by

White Paper: Enterprise Security

a logging storage area network and data warehouse.
LMS

A skilled consultant team (on-site/near-site) and the packaging factory (off-site) provide the perfect mix of dedicated project
management, experienced consulting and cost-efficient packaging capabilities.

Symantec provides an expert project manager who knows the businessServices
Symantec Managed requirements, processes and standards to fulfill this task.
Consultants may also be required for this process step that ascertains the technical and functional requirements of the software
Symantec™ Software Packaging Factory

7.5% reduction in risk of security breach,

the log management requirement actually meant storing terabytes of data for seven years in fully approach toand
Symantec offers a much more comprehensive searchable
auditable files. Using Symantec meant avoiding hundreds of thousands of upfront costsÑnamely, the expenseHIDS, HIPS,
correlationÑmonitoring data from firewall, IDS, IPS, UTM, of creating

Foundation HA solution, a storage optimized high availability solution extending the
advanced capabilities of Veritas Storage Foundation andWhy Join the Symantec Education Services Partner Program?
Veritas Cluster Server software.

Economic Impact

savingsfrom using Symantec Managed Security Services. Savings would came from lower staffing, but even more from
Correlation capabilities
avoiding the investment in log management to meet HIPAA and Medicare logging requirements. The chain realized that

Symantec™ Software Packaging Factory - Solution Model

Partenariat

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<include high-level agenda if available, see
example below>
Welcome
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Symantec Vision/Strategy
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dinner >
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pour être acheté

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CRéER un catalogue produit

www.apli-agipa.com

tout en le rendant incontournable par son
esthétisme et ses fonctionnalités

CATALOGUE DE PRODUITS / PRODUCTS CATALOGUE

www.apli-agipa.com
Sales department
Export fax : +33 (0) 3 26 57 88 94
export@apli-agipa.com
Service consommateur
Consumer’s Department
contact@apli-agipa.com
www.apli-agipa.com

APLI-Agipa SAS
ZI de Varennes
51700 Dormans - France
Tél. : +33 (0) 3 26 58 24 89

réf. : 45908 - Harding Marketing

2011

Service commercial
France fax : 03 26 57 88 94
ventes@apli-agipa.com

CATALOGUE DE PRODUITS / PRODUCTS CATALOGUE

APLI-Agipa SAS
ZI de Varennes
51700 Dormans - France
Tél. : +33 (0) 3 26 58 24 89

CATALOGUE DE PRODUITS / PRODUCTS CATALOGUE

Conserver les coordonnées
d’APLI-Agipa dans votre portable

2012

Sales department
Export fax : +33 (0) 3 26 57 88 94
export@apli-agipa.com

PRODUCTS CATALOGUE

11/4/2011 10:39:01 AM

Service consommateur
Consumer’s Department

2013
contact@apli-agipa.com
www.apli-agipa.com

réf. : 45854 - Harding Marketing

réf. : 45961

2013

Service commercial
France fax : 03 26 57 88 94
ventes@apli-agipa.com
000_Couv.indd 1

2011
CATALOGUE DE PRODUITS

www.apli-agipa.com

CATALOGUE DE PRODUITS / PRODUCTS CATALOGUE

2012
CATALOGUE DE PRODUITS / PRODUCTS CATALOGUE

10/18/2012 11:45:25 AM

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rendre accessibles les technologies

dont tout le monde parle

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CROSS ITEC-BOISFLEURY

Parrainé par Bernard Thévenet.
Double vainqueur du
Tour de France,
Président du Panathlon
Club Grenoble-Alpes.

GRENOBLE MEYLAN

Affiche_Cross-3.indd 1

10/25/2010 10:53:00 AM

Départ : Hôpital Michalon (quai Fortuné Ferrini)

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5 parcours différents :

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04 76 42 04 89

Comités d’entreprises (7 km)
Adultes (7 km) – Groupe marcheurs (5 km)
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Lycée ITEC-Boisfleury – 76, Grande rue – 38700 LA TRONCHE

ou inscriptions sur place le 10 décembre 2011 dès 8h.
Prix : 8 €. Certificat médical ou licence sportive obligatoire.

GRENOBLE MEYLAN

Création graphique : Harding Marketing

Cross_2011.indd 1

Parrainage :
Club Panathlon
Grenoble-Alpes présidé
par Bernard Thévenet.

rivée

U Départ / ar
Nouveau LIE
le
ASPTT Grenob mour
d’A
Stade de l’île onnerie - MeYLan)

10/12/2011 12:30:59 PM

(61 chemin de la

Pré-inscriptions et renseignements :

carr

Lycée Itec-Boisfleury – 76, Grande rue – 38700 La tronche

www.itecboisfleury.fr
04 76 42 04 89

5 parcours différents :

comités d’entreprises (7 km)
adultes (7 km) – Groupe marcheurs (5 km)
adolescents (5 km) – Spécial enfants (2 km)

ou inscriptions sur place le 14 décembre 2013 dès 8h.
Prix : 8€. certificat médical ou licence sportive obligatoire.

GRENOBLE MEYLAN

Parrainage :
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Harding Marketing Communications France – Agence internationale et novatrice de marketing et de communication

  • 1. OFFRES DE SERVICE 21 | 02 | 2014 Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 2. L’essentiel partager s’enrichir s’adapter évoluer pour s’inscrire dans la pérennité au centre est le sens écouter respecter analyser comprendre pour s’inscrire dans la naturalité Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle construire inventer exprimer fédérer pour s’inscrire dans la créativité Marketing interactif Promotion & support de vente Partenariat
  • 3. culture Historique et culture Historique Vision créative Résultats tangibles Expérience internationale Gestion de projet de A à Z Suivi soigné 1981 1997 2005 2014 Création dans la « Silicon Valley », siège à San Jose, Etats-Unis Ouverture du pôle européen, Grenoble (38), France Ouverture du bureau des Deux-Sèvres (79), France Groupe de 95 personnes, 11 bureaux aux Etats-Unis, 2 bureaux en France Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 4. Nos services le marcom adapté 3 APPRENDRE [Connaître votre audience et définir les objectifs appropriés] D É FINIR [Identifier les points clés de connexion] A TTIRER [Construire les bons outils et motiver vos réseaux de distribution] P RODUIRE [Planifier et réaliser vos projets] T RADUIRE [Ajuster vos outils en fonction de vos différents marchés] É VALUER [Mesurer l’impact de vos actions]  offres de service pour répondre à vos besoins marketing Le conseil en stratégie globale marcom (BtoB et BtoC) : accompagner vos réflexions stratégiques, en support à la définition de votre mix marketing. Campagne de pub & marketing direct Positionnement & image de marque La gestion de projet, de A à Z : vous apporter une expérience marcom de plus de 16 ans en France et de plus de 30 ans à l’international. Communication institutionnelle Marketing interactif Le développement de solutions marcom innovantes : définir votre stratégie numérique et vous permettre d’amplifier la diffusion de vos communications et de rationaliser vos processus. Promotion & support de vente Partenariat
  • 5. Nos services nos valeurs ajoutées Experts en stratégies globales de communication marketing Professionnels alliant le talent créatif et la rigueur productive Stratégistes en médias sociaux et marketing interactif Spécialistes en gestion de projet, globalisation et localisation des communications Innovateurs dans les technologies numériques et multimédia Partenaires engagés dans l’optimisation des actions marketing et de communication pour des retours sur investissements tangibles nos métiers Stratégie de communication Gestion de projet Conception et développement de solutions logicielles Infographie Positionnement & image de marque Relecture/assurance qualité Conception et direction artistique Campagne de pub & marketing direct Rédaction Développement Web et multimédia Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 6. 1 4 Communiquer : méthodologie ANALYSE DE L’ECOSYSTèME Clients Marque Concurrents Partenaires Lieux de rencontres MISE EN ŒUVRE DU PLAN DE COM Budget des actions Rédaction du brief Feuille de route Création des outils et programmes Déploiement Campagne de pub & marketing direct 2 5 Positionnement & image de marque 3 SWOT Forces Faiblesses Opportunités Risques REPORTING ET PERFORMANCE Définition des indicateurs Création des tableaux de bord Suivi et ajustements ROI Communication institutionnelle Marketing interactif 6 DéFINITION DE LA STRATéGIE 4 étapes : > Objectifs >Ressources > Actions > Reporting Organisation de l’équipe Implication des clients VEILLES STRATéGIQUES Veille concurrentielle Veille de réputation Veille sectorielle Communication proactive Promotion & support de vente Partenariat
  • 7. Approche stratégique appréhender les attentes clients et améliorer votre impact IMAGE REFLET Ensemble des perceptions actuelles Ensemble des perceptions à créer SUBIE IMAGE PROJET SOUHAITée Image technique Image commerciale Image institutionnelle Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 8. Méthode d’audit des cibles CheckUp Communication évaluez l’efficacité de votre communication PERCEPTIONS et répondez aux attentes de vos publics Référentiel de communication Rapidité de transmission Clarté des informations Groupes témoins Positionnement & image de marque Fiabilité des données Audit auprès des publics cibles Légèreté des moyens Toute stratégie marketing et communication évocations spontanées Campagne de pub & marketing direct OBJECTIFS Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 9. Innovation technologique SAISIE UNIQUE PUbliCATION MULTIPLE XML Bases de données existantes HTML Services Web CSV Modèles de documents PDF Haute déf. Saisies utilisateurs MS Word PDF Basse déf. UN PRINCIPE SIMPLE DES RéSULTATS CONCRETS • Réduction des coûts et des délais de création, publication automatisée et instantanée en toute autonomie • Evolutivité en fonction des besoins ; technologie modulaire facilitant la personnalisation • Souplesse d’utilisation, communication avec des systèmes externes facilitée : import multi-sources, export multi-formats (PDF, HTML, XML…) • Respect total de l’image de marque et de la charte graphique Campagne de pub & marketing direct Positionnement & image de marque • Disponibilité 24h/24 et 7j/7, travail collaboratif optimisé Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 10. NOS RéFéRENCES Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 11. MARKETING TRADITIONNEL - éDITION Zone A : Caen, Clermont-Ferrand, Grenoble, Lyon, Montpellier, Nancy-Metz, Nantes, Rennes, Toulouse Zone B : Aix-Marseille, Amiens, Besançon, Dijon, Lille, Limoges, Nice, Orléans-Tours, Poitiers, Reims, Rouen, Strasbourg Zone C : Bordeaux, Créteil, Paris, Versailles 31 V Marcelle 30 J Martine 29 M Gildas 31 L Benjamin 31 S Visitation 30 D Amédée 30 V Ferdinand 30 M Robert 29 S Gwladys 29 M Cath. de Si. 30 L Martial 29 J ASCENSION 29 D Pierre, Paul SUPPORTS DE COMMUNICATION 5 26 D Paul 25 S Conv. S. Paul 28 V Romain 28 V Gontran 27 J Honorine 23 D Lazare 22 M Vincent 22 S Isabelle 21 M Agnès 4 20 L Sébastien 19 D Marius 18 S Prisca 19 M Gabin 15 S Claude 14 M Nina 3 13 L Yvette 12 D Tatiana 13 15 S Louise 14 V Valentin 14 L Maxime 13 D Rameaux 13 J Rodrigue 12 M Félix 12 M Justine 12 S Jules 20 V Silvère 19 J Romuald 18 M Léonce 17 M Hervé 16 V Honoré 16 26 21 S ÉTÉ 21 17 S Pascal 16 M Benoît-J. 25 M Prosper 22 D Alban 21 M Constantin 18 D Eric 17 J Anicet 26 J Anthelme 23 L Audrey 22 J Emile 19 L Yves 18 V Vendredi Saint 27 V Fernand 24 M Jean-Baptiste 23 V Didier 20 M Bernardin 15 M Paterne 14 V Mathilde 13 J Béatrice 17 19 S Emma 16 D Bénédicte 28 S Irénée 22 24 S Donatien 23 M Georges 20 D PÂQUES 12 17 L Patrice 27 M Augustin 25 D Fête des Mères 24 J Fidèle 21 L LUNDI DE PÂQUES 18 M Cyrille 28 M Germain 26 L Bérenger 25 V Marc 22 M Alexandre 19 M Joseph 8 16 D Julienne 15 M Rémi 23 D Victorien 20 J PRINTEMPS 17 L Alexis 16 J Marcel 24 L Cath. de Suède 21 V Clémence 20 J Aimée 18 M Bernadette 17 V Roseline 26 S Alida 25 M Annonciation 22 S Léa 21 V P. Damien 18 27 D Zita 26 M Larissa 9 24 L Modeste 23 J Barnard 28 L Jour du Souvenir 27 J Habib 26 M Nestor 25 M Roméo 24 V Fr. de Sales 16 L J.-Fr. Régis 15 D Fête des Pères 15 J Denise 14 M Matthias 25 14 S Elisée 13 M Rolande 20 12 L Jeanne-d’Arc 13 V Antoine de P. 12 J Guy Brochures | Dépliants | Fiches techniques | Posters | Calendriers... 11 S Paulin 11 M N.-D. Lourdes 10 V Guillaume 10 L Arnaud 9 D Appoline 9 J Alix 8 M Lucien 7 8 S Jacqueline 2 4 S Odilon 5 M Agathe 4 M Véronique 1 Janvier 3 L Blaise 2 D Présentation 3 L Guénolé 2 D Charles le B. 10 1 S Aubin Février 7 S Gilbert 6 M Prudence 19 4 D Sylvain 3 J Richard 3 S Philippe, Jacques 2 M Sandrine 14 Avril 6 V Norbert 5 J Igor 4 M Clotilde 3 M Kévin 2 V Boris 2 L Blandine 1 J FÊTE DU TRAVAIL 1 D Justin Mai 23 Juin Toute une année pour appliquer notre CHARTE CLIENTS. 1 L Gilles 2 M Ingrid 32 6 M Transguration 7 D Reine 8 V Dominique 8 L Nativité N.-D. 9 S Amour 9 M Alain 11 V Benoît 11 L Claire 12 S Olivier 12 M Clarisse 29 17 J Charlotte 17 D Hyacinthe 18 L Hélène 19 M Jean-Eudes 20 D Marina 21 L Victor 30 11 J Adelphe 14 D La Sainte Croix 15 L Roland 20 M Bernard 20 S Davy 21 J Christophe 21 D Matthieu 22 V Fabrice 22 L Maurice 23 M AUTOMNE 28 L Samson 25 L Louis 26 M Natacha 31 27 M Monique 28 J Augustin 35 8 L Im. Conception 17 L Elisabeth 20 L Adeline 39 25 J Hermann 14 D Odile 15 L Ninon 47 28 D Venceslas 29 L Michel 30 M Jérôme 31 D Aristide 20 J Edmond 23 D Christ Roi 26 D Dimitri 27 L Emeline 40 28 M Simon, Jude 21 D Pierre C. 25 M Cath. L. 44 22 L HIVER 48 23 M Armand 52 24 M Adèle 25 J NOËL 26 M Delphine 26 V Etienne 27 J Séverin 27 S Jean 28 V Jacq. de la M. 28 D Innocents 29 M Narcisse 29 S Saturnin 29 L David 30 J Bienvenue 30 D Avent 30 M Roger 31 V Quentin 51 17 M Gaël 18 J Gatien 20 S Abraham 21 V Prés. Marie 24 L Flora 16 M Alice 19 V Urbain 22 S Cécile 25 S Crépin 26 V Côme, Dam. 30 S Fiacre 31 J Ignace de L. 43 23 J Jean de C. 24 V Florentin 27 S Vinc. de P. 29 V Sabine 30 M Juliette 21 M Céline 22 M Elodie 50 11 J Daniel 13 S Lucie 14 V Sidoine 15 S Albert 16 D Marguerite 9 M Pierre Fourier 10 M Romaric 12 V Jean. Fr.-Ch. 12 M Christian 13 J Brice 18 M Aude 24 M Thècle 29 M Marthe 6 S Nicolas 46 19 M Tanguy 23 S Rose de L. 25 V Jacques 11 M ARMISTICE 1918 42 17 V Baudoin 18 S Luc 19 D René 24 D Barthélemy 26 S Anne, Joachim 14 M Juste 15 M Thérèse d’Avila 16 J Edwige 49 3 M Xavier 4 J Barbara 7 D Ambroise 8 S Geoffroy 11 S Firmin 12 D Wilfried 2 M Viviane 5 V Gérald 6 J Bertille 7 V Carine 9 D Théodore 13 L Géraud 38 17 M Renaud 1 L Florence 45 5 M Sylvie 10 L Léon 18 J Nadège 23 M Brigitte 27 D Nathalie 3 L Hubert 4 M Charles 41 8 M Pélagie 9 J Denis 19 V Emilie 24 J Christine packaging 6 L Bruno 7 M Serge Décembre 1 S TOUSSAINT 2 D Défunt 3 V Gérard 4 S François d’Assise 12 V Apollinaire 16 M Edith 34 Novembre 1 M Thérèse de l’E. 2 J Léger 10 V Ghislain 13 S Aimé 14 J Evrard 15 V ASSOMPTION 16 S Armel 18 V Frédéric 19 S Arsène 22 M Marie-Madeleine 33 13 M Hippolyte 14 L FÊTE NATIONALE 15 M Donald Octobre 5 D Fleur 37 10 M Inès 13 D Henri, Joël ELECTRICITE REALISATION TEC HNIQUE 36 3 M Grégoire 4 J Rosalie 5 V Raïssa 6 S Bertrand 7 J Gaétan 10 D Laurent 31 M Sylvestre 1 Création : HMC.fr 24 8 D PENTECÔTE 7 M Gisèle 5 L Judith 4 V Isidore 1 M Hugues Mars 8 J VICTOIRE 1945 3 D Lydie 9 M Amandine 10 J Ulrich 16 M N-D Mt-Carmel 2014 5 S Irène 4 M Mardi-Gras 9 L LUNDI DE PENTECÔTE 9 V Pacôme 15 6 D Marcellin 11 M Barnabé 10 M Landry 10 S Solange 9 M Gauthier 7 L J.-B. de la S. 5 M Cendres 6 1 S Ella 10 J Fulbert Septembre 1 V Alphonse 2 S Julien-Eym. 4 L J.-M. Vianney 28 8 M Thibault 1 M JOUR DE L’AN 11 D Estelle 11 V Stanislas 8 M Julie 6 J Colette Août 5 M Abel 6 D Mariette 2 J Basile 9 D Françoise 3 J Thomas 4 V Florent 5 S Antoine 7 L Raoul 3 V Geneviève 11 10 L Vivien 7 V Félicité 6 J Gaston Toute une année pour appliquer notre CHARTE CLIENTS. 27 1 M Thierry 2 M Martinien 5 D Edouard 11 M Rosine 8 S Jean de Dieu 7 V Eugénie Juillet 6 L Epiphanie 2014 ELECTRICITE REALISATION TEC HNIQUE 7 M Raymond ELECTRICITE REALISATION TEC HNIQUE événementiel 27 L Angèle Positionnement stratégique | Identité visuelle | Logotypes 28 M Th. d’Aquin IMAGE DE MARQUE mailing Aménagement de stand | Signalétique Goodies | Supports promotionnels... Invitations | Campagnes promotionnelles Newsletters personnalisées... CROSS ITEC-BOISFLEURY Départ / arrivée Nouveau LIEU ASPTT Grenoble d’Amour Stade de l’île (61 chemin de la carronnerie - MeYLan) Pré-inscriptions et renseignements : Lycée Itec-Boisfleury – 76, Grande rue – 38700 La tronche www.itecboisfleury.fr 04 76 42 04 89 5 parcours différents : comités d’entreprises (7 km) adultes (7 km) – Groupe marcheurs (5 km) adolescents (5 km) – Spécial enfants (2 km) ou inscriptions sur place le 14 décembre 2013 dès 8h. Prix : 8€. certificat médical ou licence sportive obligatoire. GRENOBLE MEYLAN Parrainage : Club Panathlon Grenoble-Alpes présidé par Bernard Thévenet. création graphique : harding Marketing communications Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 12. Marketing interactif VIDéOS/ANIMATIONS FLASH e-mails CAMPAGNES INTéGRéES DESIGN WEB ADMINISTRATION en ligne et sur mesure WIDGETS consulting Stratégie de référencement | Stratégie de médias sociaux | Optimisation des procédures Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 13. Campagne de pub & marketing direct Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 14. Offrir un kit de promotion à la carte pour des revendeurs internationaux Marketing direct - Carte postale électronique Flyer - Wobbler - Catalogue - Lettre et enveloppe Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 15. Promouvoir une offre de service d’innovation par l’ audit d’image et le télémarketing E-mailing - Réécriture et réorganisation du site Internet - Encarts presse Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 16. Positionnement & image de marque LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 17. RENFORCER SON MARKETING pour développer les ventes en GMS et à l’export LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 18. Storytelling pour harmoniser les discours et monter en puissance Stratégie et messages clés BD Hypak™ for Biotech BD Hypak™ for Biotech BD Neopak™ BD Neopak™ BD Sterifill™ for Biotech BD Sterifill™ for Biotech The route widely traveled The route widely traveled Precision in every direction Precision in every direction Setting Settingcourse to success success a new a new course to Glass Prefillable Syringe System Glass Prefillable Syringe System Glass Prefillable Syringe System Glass Prefillable Syringe System Plastic Prefillable Syringe Syringe Plastic Prefillable “Take command of your journey” • “The route widely traveled” • “Precision in every direction” • “Setting a new course to success” Take command of your journey Plan d’action • Documentation • Séminaire en ligne client • Formation interne Bright solutions for sensitive biologics BD Hypak™ for Biotech BD Neopak™ BD Sterifill™ for Biotech The route widely traveled Precision in every direction Setting a new course to success Glass Prefillable Syringe System Glass Prefillable Syringe System Plastic Prefillable Syringe LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 19. Rendre lisible une technologie complexe LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 20. Conquérir l’international avec la bonne image et les bons supports LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 21. Amuser, flatter, gâter vos clients cibles pour engager la relation LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 22. Affirmer son image sur un marché hyperconcurrentiel Logotype - Charte graphique Site Internet - Encarts presse LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 23. établir les standards de demain Avec une campagne globale LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 24. Fédérer les décideurs européens au moyen d’Une identité forte LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 25. Créer des logos et identités pour tous marchés sudlac alstom HP peinture d’ombrage transparente peinture diffusante pour serre ELECTRICITE REALISATION TEC HNIQUE ELECTRICITE REALISATION TEC HNIQUE ELECTRICITE REALISATION TEC HNIQUE LOGOS Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
  • 26. communication institutionnelle Laser DoppLer Velocimeter Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
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  • 31. être interactif pour valider sa stratégie d’entreprise 22 S Isabelle 18 S Prisca 19 M Gabin 19 M Joseph 18 M Bernadette 17 V Roseline 8 17 L Alexis 16 D Julienne 16 J Marcel 15 M Rémi 15 S Claude 14 M Nina 3 13 L Yvette 12 D Tatiana 11 S Paulin 13 J Béatrice 12 M Félix 8 M Lucien 8 S Jacqueline 7 M Raymond 2 6 L Epiphanie 5 D Edouard 4 S Odilon 1 2 J Basile 1 M JOUR DE L’AN Janvier 7 V Eugénie 6 J Gaston 2 D Présentation 1 S Ella 15 D Fête des Pères 14 S Elisée 13 V Antoine de P. 8 D PENTECÔTE 7 S Gilbert 6 V Norbert 6 M Prudence 19 5 L Judith 4 D Sylvain 4 V Isidore 3 J Richard 5 J Igor 4 M Clotilde 1 M Hugues Avril 3 M Kévin 3 S Philippe, Jacques 2 M Sandrine Mars 2 L Blandine 2 V Boris 14 1 J FÊTE DU TRAVAIL Toute une année pour appliquer notre CHARTE CLIENTS. 23 1 D Justin Mai Juin Alida 26 V 12 M Clarisse 27 S Zita 28 13 M Hippolyte 14 J Evrard 33 r Souveni D Jour du Cath. de Si. 29 L 26 11 J27 Adelphe L Augustin 1813 S Aimé 22 10 L Léon 11 M ARMISTICE 1918 Firmin Martial 13 L Géraud 14 M Juste 42 E POWER M Thérèse d’Avila 15 13 S Lucie 14 V Sidoine 18 S 18 M 23 M AUTOMNE 24 D Barthélemy 25 L Louis 20 L Adeline 39 21 M Céline 43 15 L Ninon 20 S Abraham 21 V Prés. Marie 24 M Thècle 24 V Florentin 24 L Flora 25 J Hermann 25 S Crépin 25 M Cath. L. 26 D Dimitri 27 S Vinc. de P. 28 D Venceslas 29 L Michel 30 M Jérôme 31 J Ignace de L. 31 D Aristide 27 L Emeline 40 28 M Simon, Jude 44 18 J Gatien 20 J Edmond 23 D Christ Roi 26 V Côme, Dam. 51 17 M Gaël 19 V Urbain 21 D Pierre C. 22 S Cécile 30 S Fiacre 16 M Alice 19 M Tanguy 23 J Jean de C. 28 J Augustin 22 L HIVER 48 23 M Armand 52 24 M Adèle 25 J NOËL 26 M Delphine 26 V Etienne 27 J Séverin 27 S Jean 28 V Jacq. de la M. 28 D Innocents 29 M Narcisse 29 S Saturnin 29 L David 30 J Bienvenue 30 D Avent 30 M Roger 31 V Quentin Laser DoppLer Velocimeter Promotion & support de vente 14 D Odile 47 Aude 22 M Elodie 29 V Sabine 50 11 J Daniel 13 J Brice 18 J 19 D René 9 M Pierre Fourier 10 M Romaric 12 V Jean. Fr.-Ch. 17 L Elisabeth 19 V Emilie 7 D Ambroise 8 L Im. Conception 46 15 S Albert Luc 4 J Barbara 12 M Christian 17 V Baudoin Nadège 49 3 M Xavier 6 S Nicolas 7 V Carine 9 D Théodore 2 M Viviane 5 V Gérald 6 J Bertille 8 S Geoffroy Fernand 10 V Ghislain Irénée 28 V 11 S 1 L Florence 45 5 M Sylvie 17 M Renaud 22 L Maurice 27 M Monique 27 J 30 D 38 41 9 J Denis Anthelme RENEWABL 21 D Matthieu 26 M Natacha 26 Prosper 25 M 26 M 20 S Davy 31 M Serge Jean-Baptiste 24 L 8 M Pélagie 16 D Marguerite 23 S Rose de L. 35 L Bruno Audrey 7 23 D 16 J Edwige 22 V Fabrice 30 4 M Charles 5 D Fleur 6 Alban 22 S Ferdinand 16 M Edith 34 ÉTÉ 21 V Aymar 29 M 30 J S François d’Assise Silvère 12 D 15 L Roland 16 S Armel 3 L Hubert Pierre, Paul 29 S Wilfried Sainte Croix 14 D La V Visitation 15 V ASSOMPTION Hélène 37 M Germain 12 V28 Apollinaire 31 Robert 30 M 21 25 V Gérard Partenariat 31 M Sylvestre 1 Création : HMC.fr 24 9 L LUNDI DE PENTECÔTE 7 M Gisèle 5 S Irène 1 S Aubin 11 M Barnabé 8 J VICTOIRE 1945 15 6 D Marcellin 10 2 D Charles le B. 12 J Guy 10 M Landry 9 V Pacôme 7 L J.-B. de la S. 3 L Guénolé 25 10 S Solange 8 M Julie 4 M Mardi-Gras 20 11 D Estelle 9 M Gauthier 5 M Cendres 6 3 L Blaise 16 L J.-Fr. Régis 12 L Jeanne-d’Arc 10 J Fulbert 6 J Colette 5 M Agathe 17 M Hervé 13 M Rolande 11 V Stanislas 7 V Félicité Février 2014 9 D Françoise 18 M Léonce 14 M Matthias 12 S Jules 11 10 L Vivien 8 S Jean de Dieu 4 M Véronique 3 V Geneviève 13 D Rameaux 26 19 J Romuald 15 J Denise 16 14 L Maxime 11 M Rosine 21 16 V Honoré 15 M Paterne 12 M Justine 7 9 D Appoline 20 V Silvère 17 S Pascal 16 M Benoît-J. 13 J Rodrigue 21 S ÉTÉ 18 D Eric 17 J Anicet 14 V Mathilde 10 L Arnaud 9 J Alix 16 D Bénédicte 22 D Alban 19 L Yves 18 V Vendredi Saint 12 17 L Patrice 15 S Louise 14 V Valentin 11 M N.-D. Lourdes 10 V Guillaume 19 S Emma 18 M Cyrille 23 L Audrey 20 M Bernardin 20 D PÂQUES 20 J PRINTEMPS 24 M Jean-Baptiste 21 M Constantin Marc 25 J Sophie 25 S Inès 10 M D Fête des Mères 30 M Juliette Marketing interactif 19 D Marius 20 J Aimée 25 M Prosper 13 18 L 26 S Anne, Joachim Communication institutionnelle 4 21 L LUNDI DE PÂQUES 21 V Clémence 26 J Anthelme 22 J Emile 17 Donatien V 9 24 Alain M 25 V Jacques Positionnement & image de marque 20 L Sébastien 21 V P. Damien 22 M Alexandre 21 M 7 22D Reine M Emile Didier 8 23L J Nativité N.-D. 24 J Christine Campagne de pub & marketing direct 21 M Agnès 22 S Léa 27 V Fernand 23 V Didier M Fidèle Romuald 19 M 4 21 J Christophe 28 L Samson 22 M Vincent 23 M Georges 24 10 D Laurent 2 D Défunt Décembre 1 S TOUSSAINT Léonce 3 18 M 20 J Novembre 1 M Thérèse de l’E. 2 J Léger Hervé 17 L Grégoire Bertrand 6 S Constantin 17 M Georges Germaine 15 S Honoré 20 M Bernard 29 M Marthe 23 D Victorien Emma Anselme 21 D 36 Octobre 4 Eric 18 S J Rosalie CÔTE 19 D PENTE 5 V Raïssa PENTECÔTE DE 20 L LUNDI Parfait Odette 20 S P. Antoine de Elisée 14 V 3 M Pascal 17 V 19 V Transguration 7 J Gaétan 19 M Jean-Eudes 23 M Brigitte 27 D Nathalie 23 D Lazare 28 S Irénée 24 S Donatien S 31 D PÂQUE 19 S Arsène 22 M Marie-Madeleine 23 J Barnard 24 J Fidèle Abel J 18 2 M Ingrid 16 J 13 J Fête des Pères 16 D Denise 15 M 32 8 V Dominique Alexandre 22 L 11 L Claire Guy 12 M 17 D Hyacinthe Amédée 30 S Frédéric 21 L Victor 13 Gontran 29 Saint Vendredi 29 V 17 J 20 D Marina 24 L Cath. de Suède Habib 27 M J 9 Humbert Larissa 26 M 28 L FÊTE NATIONALE 16 M 24 L Modeste 25 D Fête des Mères D Henri, Joël 15 M 24 V Fr. de Sales 29 D Pierre, Paul 26 L Bérenger Rameaux 24 D Romain 28 J Donald , Lyon, d, Grenoble Clermont-Ferran Rennes, Toulouse etz, Nantes, Zone A : Caen, Dijon, Nancy-M Besançon, Montpellier, N-D Poitiers, Reims, eille, Amiens, Mt-Carmel Zone B : Aix-Mars Orléans-Tours, , Nice, Lille, Limoges rg Charlotte s Rouen, Strasbou x, Créteil, Paris, Versaille Zone C : Bordeau 18 V 25 V Marc Marcelle 26 S Alida 31 J Honorine 14 27 M 25 M Annonciation Martine 30 M 5 26 M Larissa 22 Gildas 29 M 25 M Roméo 27 M Augustin Th. d’Aquin 28 L 26 M Nestor 28 M Germain Angèle 27 D 25 S Conv. S. Paul 29 J ASCENSION Paul 26 S Victorien 23 S 25 L 5 M 12 6 M Barnabé 11 M M Matthias 14 1 L Gilles 16 Maxime 14 D 2 S Julien-Eym. 23 9 S Amour Léa 22 V 9 26 D Paul 30 L Martial 30 V Ferdinand 13 Nestor 26 M Conv. S. Paul 25 V 27 D Zita 12 S Olivier Roméo 25 L Fr. de Sales 27 J Habib Modeste 24 D Barnard 23 M 24 J 11 V Benoît 27 J Honorine Vincent 22 M 10 J Ulrich 5 Isabelle 22 V Clémence 21 J 27 L Angèle 31 S Visitation 21 J 18 21 L 4 Lazare 23 S Agnès 28 L Jour du Souvenir Sébastien 20 D 28 PRINTEMPS 20 M 9 M Amandine P. Damien Landry 10 L Jeanne-d’Arc Rolande 13 L Alphonse 1 V 13 S Ida 24 9 D Diane 20 Septembre 12 D Stanislas Vianney 4 L J.-M. M Anicet 17 Joseph 19 M 8 M Thibault Aimée 20 M S Médard 8 RE 1945 8 M VICTOI SION 9 J ASCEN Jules 12 V L Paterne Cyrille 18 L 7 L Raoul Gabin 19 M Marius 19 S Norbert 7 V Gilbert Estelle 11 S Benoît-J. 16 M Patrice 17 D 8 6 D Mariette Bernadette 18 L Roseline Prisca 18 V J 6 Solange 10 V 15 3 D Lydie Bénédicte 16 S 5 S Antoine Alexis 17 D Marcel 16 M 27 Mathilde Louise 15 V 4 V Florent Julienne 16 S Rémi 15 M 17 J Valentin Claude 15 V 29 M Cath. de Si. 14 J 30 M Robert Nina Août 11 M Rodrigue 14 J ation L Annonci 9 M Gauthier 11 J Justine 12 M 3 J Thomas Cendres 13 M 3 Yvette 13 D 8 Fulbert 10 M Rosine 11 L 2 M Martinien 13 Mardi-Gras 12 M Tatiana 12 S 14 L 7 1 M Thierry N.-D. Lourdes 11 L Guillaume Paulin 11 V 19 e L Prudenc 7 M Gisèle 15 de la S. 7 D J.-B. e S François Vivien 10 D 28 V Gontran Arnaud 10 D 9 M Alix 10 J Juillet S Appoline 29 S Gwladys 9 8 M Lucien n S Marcelli 6 Félicité J 5 M Igor Toute une année pour appliquer notre CHARTE CLIENTS. L Casimir 9 6 5 V Irène de Dieu 8 V Jean Eugénie e 8 V Jacquelin 23 L Kévin 4 M Clotilde S Sylvain 5 D Judith Isidore 30 D Amédée L J 7 5 M Olive 7 6 M Gaston 31 L Benjamin Raymond 4 6 M Colette 5 M Agathe 2 ie 6 D Epiphan 7 6 e L Véroniqu 4 S Edouard 5 2014 3 D Blaise Geneviève 4 V Odilon J 4 28 V Romain J 3 10 3 D Guénolé Zone A : Caen, Clermont-Ferrand, Grenoble, Lyon, Montpellier, Nancy-Metz, Nantes, Rennes, Toulouse Zone B : Aix-Marseille, Amiens, Besançon, Dijon, Lille, Limoges, Nice, Orléans-Tours, Poitiers, Reims, Rouen, Strasbourg Zone C : Bordeaux, Créteil, Paris, Versailles 2 M Basile tion S Présenta 2 3 28 M Th. d’Aquin 1 L’AN 2 D Blandine , Jacques 3 V Philippe 4 S Justin 1 TRAVAIL Boris J 2 3 M Richard le B. S Charles 2 DU 1 M FÊTE 14 29 M Gildas DE 1 M JOUR 1 V 1 V Ella PÂQUES 2 M Sandrine 30 J Martine Février Janvier DE L LUNDI 1 Aubin le treize Juin Mai Avril Mars Deux mil 31 V Marcelle 2013
  • 32. “Engage & Empower” pour fédérer vos équipes Laser DoppLer Velocimeter Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Partenariat
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  • 43. Found from website Recretaed PMS Réaliser des millions d’économies en marketing avec NetMarcom Cloud Overview Symantec Education Services Symantec Education Services Partner Program Data Sheet Grow and differentiate your business with Education Services Symantec Global Services Symantec Services for Veritas™ Cluster Server An educated customer is an asset to any business—including yours. Education helps customers avoid the 41 percent of IT failures that MIT/University of Maryland research Symantec Education Symantec Consulting Services - continued 1 attribute to insufficient skills. And when customers solve administrative and technical Services provides a Upgrade - Deliver a smooth path for existing Veritas Cluster Server customers to transition to business faster: IDC research shows that problems on their own, they get back full range of learning to the latest product versions with minimal downtime and disruption.teams spend 25 percent more time improving operations and 11 percent less well-trained services, including 2 time fixing IT problems. When you Migration - Converts multi-vendor proprietary clusters to a single clustering solution that offer Symantec’s broad range of education services, you technical training, IT help your customers solve problems works across heterogeneous environments and significantly simplifies clustering operations. faster—and your customers become more self best practices Measuring the Economic Benefits of Symantecª Managed Security Services sufficient. And you benefit, too, from an expanded revenue opportunity and less of your time Centralized Cluster Management - Centralize and simplify the management, monitoring education, and spent on routine administrative and support tasks. and reporting of high availability application environments using Veritas Cluster custom learning Meredith Publishing Group used Veritas Cluster Server to deploy a digital asset library. Symantec consultants provided architecture design and implementation, and best practices mentoring. The results were tangible: an 83 percent reduction in storage costs for digital image assets, 99.9 percent availability, and an 83 percent reduction in the time required to deploy code to Web and application servers. "The help we receive from Veritas Consulting helped shave 25 percent from our time to market." Tracy Hinshaw Manager, Systems Services Meredith Publishing Group Management Console. services to help your We have developed the Symantec Education Services Partner Program (EPP) with these customers - Integrate Veritas benefitsServer technologies with the EPP, you'll be recognized as an Authorized Education Cluster and Application Integration get the Cluster in mind. As a member of The hospital chain must meet HIPAA (Healthcare Information Portability and Accountability Act) regulations, and meet a variety of Medicare compliance and reporting requirements. Some hospitals are experiencing delayed or rejected most from their Delivery Partner and receive extensive financial and non-financial benefits from Symantec popular databases and applications including Oracle®, DB2®, Sybase®, Microsoft® SQL software investment Education Services by both selling and delivering training at their locations. Authorized Server, Microsoft® Exchange and SAP®. 3 and manage IT risk. Education Delivery Partners are Failover Simulation and Testing - Plan, test and validate failover and disaster recovery on the front lines of an IDC estimated $24 billion business. capabilities with minimal operational disruption. Grow your revenue, communicate more effectively with customers, boost your margins, and enjoy the confidence availability Global Disaster Recovery - Deliver centralized management of multiple high of customers who turn to you as their single point of contact and first sites, utilizing clustering and replication technologies. choice for a full range of education services, developed by one of the IT industry’s leading training organizations. Veritas Storage Foundation™ HA Services - Deploy, integrate and optimize Veritas Storage Measuring so the security team is under pressure to ensure that the payments due to missed key Medicare security hurdles, the Economic Benefits of Symantecª Managed Security Services hospitalsÕ primary revenue stream continues uninterrupted. To sum up the chainÕs priorities, security monitoring is important, but log management is absolutely critical. Their TCO Symantec Managed Security Services Differentiator analysis demonstrated that, even with a staff of six, they would still achieve over $300,000 in annual operating cost Requirements Symantec Managed Services How it works and who does what When you become an Authorized Education Delivery Partner you not only expand your revenue opportunity, but also receive account planning and skills enhancements to better Symantec Residency Services help you build your business. Our training expertise, usage best practices, and technical When internal resources are limited or too expensive to develop, Symantec can knowledge become your competitive differentiator. Compelling partner benefits include: provide ongoing expertise, helping staff focus on strategic projects that drive innovation. • Discounts for reselling and fill Symantec High Availability Residency Services are ideal for organizations that want todelivering Symantec Education courses with additional key project roles with specialized skills that are difficult todiscounts in-house. partner performance maintain based on • Future Offered Course (FOC) coupons—Redeemable for future technical training classes Symantec trained experts can augment the capabilities of your staff at a variety of levels: offered by Symantec Education Services Executive Residency. Provide seasoned leadership to manage major system and applicaton • Partner Fund for level of a CTO, availability initiatives, guide operations or fill critical personnel gaps at the use on sales incentives* CIO or Head of Operations. • Symantec co-branding opportunities Expert Residency. Deliver specialized clustering and replication technology expertise to • Instructor training and certification—Chargeable partner instructor training as defined in manage projects such as disaster recovery and business continuity planning, supervise the Certification process teams and define strategy at the level of an IT Manager. technology Measuring the Economic Benefits of Symantecª 7.5% reduction in risk of security breach, Managed SecurityofServices by based on % incidents detected For the hospital chain, any additional benefits in the areas of security response and remediation were unimportant. Firewall monitoring The Symantec framework of the Software Packaging Factory includes three steps: Requirements - Solution Model that is to be packaged. Once the gathering of requirements is complete, the Software Packaging Factory goes to work. Using Wise Package Studio—the market leading tool by Symantec—and drawing on many years of packaging experience, the packaging team will package the software to the defined standards. Packages are functionally and technically tested off-line, against the customer’s standard build (Technical Test Part 1). Once the software is packaged, it is subject to rigorous on-site testing, conflict checking and integration. This is usually done at the customer site and requires skilled consultants who are familiar with Symantec packaging methodology and the customer’s specific requirements and standards. 1. MIT/University of Maryland/Symantec Common Causes of IT Failure, 2007 maintain, monitor and troubleshoot high availability solutionsInformation Security and Availability: The Impact of Training on IT 2. IDC, and processes. analysis of firewall data for security incidents Figure 1: Lower TCO of SLM through experience and high quality packaging Page 2 of 4 Article 29: Data Protection Working Party on Cross-Border Testing Subhead . . .on. .incidents.detected. by.access. to. .the. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 . ....... ....... .. ..... . .. resources. SymantecÕs market-leading intelligence offering, DeepSight Early Symantec Global Intelligence Network Regulatory complianceÑ24/7 Litigation support for regulatory and Civil monitoring and management provide criticalalerts; analysis; and reports on about managed security: an economic benefit view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Misconceptions Warning Services, delivers proactive Economic benefits of Symantec Managed Security Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ¥ Cost controlÑManageable pricing over time helps organizations manage security budgets predictably. Symantec differentiation in delivering managed security servicesÑeconomic Impact . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Intelligence capabilities 5%reduction in risk of security breach, based ¥ Reduced complexityÑSymantec expertise and infrastructure handle key responsibilities, freeing customer Glossary ........ ...... Brand/Reputation ¥ Rapid extensibilityÑSymantec Managed Security Services solves scalability Security Response and . . . . . . Business . . . . . . Annual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 problems that plague Improve quality, productivity and value Software packaging cannot be done in isolation and requires a combination of on-site work to analyze software for packaging and perform the final QA before the packages are delivered to the desktop, coupled with lower cost off-site resources to provide the technical packaging. The Symantec best-practice model is designed to improve the quality, productivity and value of your software – and at the same time, lowering the TCO and reducing the risk of SLM. organizations seeking to monitor large numbers of network security devices. Remediation Downtime Value ¥ Vendor-neutralÑSymantec Managed Security Services provides investment protection for security purchases Correlation $15,656 $89,659 by supporting more than 100 heterogeneous device types. Protection Firewall monitoring Skilled project managers, consultants and packagers combine their expertise to guarantee that large packaging projects are Bot command and control completed on time and within budget. intelligence $105,315 $15,656 $89,659 $105,315 $179,318 $210,630 Driving Costs out of the Data Center October 2008 ata centers today are under the gun. Complexity has spiraled out of control, driving costs up and jeopardizing service levels. Finding the right people to run the systems, a challenge even in the best of times, has become more difficult than ever. The challenge of more with less Just how serious is the situation? Last October, Symantec released the findings of its latest worldwide State of the Data Center Report. The report surveyed data center managers in Global 2000 and large public sector institutions in 14 countries. “Today’s data centers face a truly intimidating—and worsening—set of challenges involving SLAs, data growth, staffing challenges, and cost,” the authors of the report observed. “The services delivered by data center professionals have never been more important to their businesses, but at the same time, they are under relentless pressure to do more with less, and within an environment of maddening complexity.” A CIO at a leading investment bank in the UK put it this way at a roundtable organized by Symantec: “For us, I would say that [annual server growth] is over 25%. In some categories it is over 30% annual growth in server numbers. So the number of servers that our operational arm is trying to look after is growing at a very alarming rate.” Clearly, the status quo is no longer sustainable either for IT or the business. Taking a new approach For a number of forward-looking companies, the recent emergence of utility computing and software-as-a-service has inspired them to take a new approach to their data center challenges. They’re finding that a more holistic approach is essential to successfully 1 driving the type of long-term, sustainable improvement that business demands. <enter location/venue information> This invitation-only executive forum offers networking and best practice sharing As budget. with other top IT executives on how to take action today to optimize your ITan IT leader, you are faced with numerous challenges in keeping your assets, reducing purchases of new infrastructure, and deploying staff more productively. Copyright © 2009 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in Intelligence capabilities $10,438 $73,063 $418,408 $70,210 $59,773 6 $7,800 This invitation-only executive forum offers networking and best practice sharing the U.S. and other countries. Other names may be trademarks of their respective owners. $491,470 $54,600 DO NOT REPLY TO THIS MESSAGE. If you require Customer Service or Technical Support, with other top IT executives on how to take action today to optimize your IT budget. To register please check the Symantec Web site for contact information at http://www.symantec.com click here <insert registration link or contact email> or call <insert contact name if applicable> at x.xxx.xxx.xxxx You have received this message because you registered to get information about Symantec and its products. 8 Copyright © 2009 Symantec Corporation. All rights reserved. Symantec and the Symantec For information on Symantec's Privacy Policy and Legal Notices, please click here. Confidence in a connected world. Page 3 of 4 Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. DO NOT REPLY TO THIS MESSAGE. If you require Customer Service or Technical Support, please check the Symantec Web site for contact information at http://www.symantec.com You have received this message because you registered to get information about Page 2 of 4 Symantec and its products. Confidence in a connected world. For information on Symantec's Privacy Policy and Legal Notices, please click here. Recently, Ken Gonzalez, Team Lead for Data Center Transformation at Symantec, provided an overview of the model for attendees of the FSI Executive Summit in Las Vegas. The FSI Executive Summit is a forum that addresses the critical security and information risk management challenges facing Symantec’s banking, capital markets, and insurance industry customers. To unsubscribe from future emails, please click here. Gonzalez kicked off his presentation by summarizing the key—and often conflicting—business demands on IT today: Seven key demands on IT • Dramatically increase the efficiency of IT. The business motivation to invest in IT is to drive increasing levels of business efficiency and opportunity. However, in many organizations, IT itself isn’t efficient. Poor levels of asset utilization are compounded by manual working practices, Gonzalez said. Fiches produit - Fiches techniques - Articles / relations presse - White papers - E-mailing • Dramatically decrease the impact of IT complexity. IT complexity has grown exponentially with the number and diversity of connected devices and associated software. This complexity has created “technology cholesterol,” which narrows the arteries of business processing. • Dramatically increase the agility of IT systems. In global markets, “time is money,” and business is constantly striving to reduce cycle-times – the time required to bring a new product or service to market Symantec Corporation Campagne de pub & marketing direct Positionnement & image de marque Communication institutionnelle Marketing interactif Promotion & support de vente Register Now When: <date> Where: <location> Time: <time> Wrap Up <special event if applicable, ie sports outing, Symantec Executive Forum assets, reducing purchases of new infrastructure, and deploying staff more dinner > <enter date> productively. Figure 2: The business opportunity—TCO reflection The Symantec Data Center Transformation Model, based on the concept of an IT supply chain, is proving especially resonant with the financial services industry. This model allows the key demands on IT to be effectively addressed through a systematic approach to re-configuring the IT supply chain. Optimize IT Budget Discussion costs associated with security incidents, getting the most out of your existing To unsubscribe from future emails, please click here. D Introduction Symantec Vision/Strategy Take action now. Optimize your IT budget. Collaborate with your peers on how to optimize your IT budget by preventing costs associated with security incidents, getting the most out of your existing What is Data Center Transformation? • Narrowing the ‘alignment gap’ • A framework for strategic & economic gains • Optimizing the IT supply chain increasingly difficult given today's budget constraints. Welcome Invitation to attend organization's information secure and well managed. These challenges become Collaborate with your peers on how to optimize your IT budget by preventing $23,400 Total Exploding energy and maintenance costs in the data center demand a new way of thinking. This article discusses the opportunity for strategic and economic gains by transforming the data center and narrowing the ‘alignment gap’ between the business and IT. example below> <Date> As an IT leader, you are faced with numerous challenges in keeping your contact name if applicable> at x.xxx.xxx.xxxx The Symantec Governance and Total Quality Management (TQM) processes enable constant and consistent audit procedures to achieve the best possible state-of-the-art procedures, so that Symantec is able to sustain and fulfill promises made to our customers. <include high-level agenda if available, see <enter location/venue information> $11,700 $31,313 Agenda <enter date> To register click here <insert registration link or contact email> orincreasingly difficult given today's budget constraints. call <insert $11,700 Figure 3: Symantec Software Packaging Factory delivery model Financial Services News Article Time: <time> Symantec Executive Forum organization's information secure and well managed. These challenges become Testing Subhead Software Packaging Factory relies on more than ten years experience in the complex process of analyzing, creating, testing and delivering customized MSI Software Packages to the end customer. When: <date> 15%reduction in risk of security breach (70% auditing mandates, helping organizations meet compliance requirements and avoid penalties. new threats, vulnerabilities, and global threat activityTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ¥ Real-time protectionÑSymantec Managed Security Services provides effective customer notification of Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 critical security incidents, with corresponding information available for timely action and response, to reduce described in the table below: SymantecÕs differentiated capabilities deliver real economic benefits, as Where to get more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 risk of compromise. Confidence in a connected world. Where: <location> Take action now. Optimize your IT budget. of attacks are botnet related within last 6 Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 sometimes difficult to determine the economic value of each alternative. Symantec is the only provider that correlates every log received against months) Costs and benefits of outsourcing security operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 a real-time services command and control realize Symantec Managed Security Services offers flexible, affordablelist of botthat help organizationsservers significant Operational cost savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 business and technical advantages: ¥ Register Now Invitation to attend technology Symantec differentiation in delivering managed security servicesÑeconomic Impact The field of managed security services has a number of viable competitors, including security specialists, Contents Bot command and control among these telecommunications companies, and global outsourcers. Major differences existintelligence providers, but it is 3. IDC, Worldwide and U.S. IT Educational Services 2006-2010, 2006 Confidence in a connected world. <Date> Figure 6: Regional hospital chain: operational cost savings Symantec is the only provider to perform comprehensive traffic Technical Residency. Leverage advanced Veritas Cluster Server skills to administer, Page 1 of 4 based on % of incidents detected by White Paper: Enterprise Security a logging storage area network and data warehouse. LMS A skilled consultant team (on-site/near-site) and the packaging factory (off-site) provide the perfect mix of dedicated project management, experienced consulting and cost-efficient packaging capabilities. Symantec provides an expert project manager who knows the businessServices Symantec Managed requirements, processes and standards to fulfill this task. Consultants may also be required for this process step that ascertains the technical and functional requirements of the software Symantec™ Software Packaging Factory 7.5% reduction in risk of security breach, the log management requirement actually meant storing terabytes of data for seven years in fully approach toand Symantec offers a much more comprehensive searchable auditable files. Using Symantec meant avoiding hundreds of thousands of upfront costsÑnamely, the expenseHIDS, HIPS, correlationÑmonitoring data from firewall, IDS, IPS, UTM, of creating Foundation HA solution, a storage optimized high availability solution extending the advanced capabilities of Veritas Storage Foundation andWhy Join the Symantec Education Services Partner Program? Veritas Cluster Server software. Economic Impact savingsfrom using Symantec Managed Security Services. Savings would came from lower staffing, but even more from Correlation capabilities avoiding the investment in log management to meet HIPAA and Medicare logging requirements. The chain realized that Symantec™ Software Packaging Factory - Solution Model Partenariat Agenda <include high-level agenda if available, see example below> Welcome Introduction Optimize IT Budget Discussion Symantec Vision/Strategy Wrap Up <special event if applicable, ie sports outing, dinner >
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