Digital marketing has evolved since the 1990s from basic online advertising to more sophisticated techniques for building relationships with consumers. The rapid growth of digital devices and media has fueled exponential growth in digital advertising. Digital marketing encompasses targeted, measurable, and interactive marketing across digital technologies to reach and convert potential customers. It utilizes various channels including affiliate marketing, display advertising, email marketing, search marketing, social media, and social networking. India's digital advertising market has grown significantly between 2011-2015 according to estimates.
2. HISTORY OF DIGITAL MARKETING
The term 'digital marketing' was first used in the 1990s. In the 2000s and the
2010s, digital marketing became more sophisticated as an effective way to create a
relationship with the consumer that has depth and relevance.[4] [5] While the term
'digital marketing' may not have been used until the 1990s, digital marketing itself
has roots to the mid-1980s when the SoftAd Group, now ChannelNet developed
advertising campaigns for several major automobile companies, wherein people would
send in reader reply cards found in magazines and receive in return floppy disks that
contained multimedia content promoting various cars and offering free test drives.
The rapid evolution of digital media has created new opportunities and avenues for
advertising and marketing. Fueled by the proliferation of devices to access digital
media, this has led to the exponential growth of digital advertising.[6]
In 2012 and 2013 statistics showed digital marketing remained a growing field.
Digital media growth is estimated at 4.5 trillion online ads served annually with
digital media spend at 48% growth in 2010. An increasing portion of advertising
stems from businesses employing Online Behavioural Advertising (OBA) to tailor
advertising for Internet users. Though an innovative resource, OBA raises concern
with regards to consumer privacy and data protection. Such implications are
important considerations for responsible communications. Digital marketing is often
referred to as 'online marketing', 'internet marketing' or 'web marketing'. The term
'digital marketing' has grown in popularity over time, particularly in certain
countries. In the USA 'online marketing' is still prevalent, in Italy is referred as 'web
marketing' but in the UK and worldwide, 'digital marketing' has become the most
common term, especially after the year 2013
3. INTRODUCTION
DEFINITION
Digital marketing is an umbrella term for
the targeted, measurable, and interactive
marketing of products or services using
digital technologies to reach and convert
leads into customers. The key objective is to
promote brands, build preference and
increase sales through various digital
marketing techniques.
5. DIGITAL MARKETING FUNCTIONS
THE NINE FUNCTIONS OF MARKETING
In order for the marketing bridge to work correctly --
providing consumers with
opportunities to purchase the products and services they need
-- the marketing
process must accomplish nine important functions.
The functions are:
BUYING -
people have the the opportunity to buy products that they
want.
SELLING -
producers function within a free market to sell products to
consumers.
6. FINANCING -
banks and other financial institutions provide money for the
production
and marketing of products.
STORAGE –
products must be stored and protect ed until they are needed. This
function
is especially important for perishable products such as fruits and
vegetables.
TRANSPORTATION -
products must be physically relocated to the locations where
consumers can buy them. This is a very important function.
Transportation includes
rail road, ship, airplane, truck, and telecommunications for non-
tangible products such
as market information.
PROCESSING -
processing involves turning a raw product, like wheat, into
something
The consumer can use -- for example, bread.
7. RISK-TASKING -
insurance companies provide coverage to protect producers
and
marketers from loss due to fire, theft, or natural disasters.
MARKET INFORMATIONS -
information from around the world about market conditions,
weather, price movements, and political changes, can affect
the marketing process.
Market information is provided by all forms of
telecommunication, such as television,
the internet, and phone.
GRADING AND STANDARDIZING -
Many products are graded in order to conform to
previously determined standards of quality. For example, when
you purchase US No. 1
Potatoes, you know you are buying the best potatoes on the
market.
9. DIGITAL MARKETING STRATEGY
MEANING:
A common practice when working in a digital agency is
defining a marketing strategy based on specific goals,
targets, budget and timeframe.
This is one of the reasons why I wanted to make a chart
which would easily demonstrate the process and metrics
you can use for measuring performance and what
channel works best for specific goals.
This is the first in a series of plans, but in short it is an
overview of the strategy process.
In future posts I plan to breakdown each section in
further detail, allowing for a more in-depth
understanding of digital marketing strategies.
I hope you will find this useful as an overview or a
reminder of possible additions to define, track or include
in future strategies.
10. PERCENTAGE OF B2C MARKETERS WHO
HAVE A CONTENT MARKETING STRATEGY
27
50
15
8
0
10
20
30
40
50
60
Category 1 Category 2 Category 3 Category 4
Unsure 8%
No 15%
Yes, but it is not documented 50%
Yes and it is documented 27%
11. THE 5 BEST NEW DIGITAL MARKETING
TOOLS AND TECHNIQUES
1. Content marketing techniques:
One of the most frequently dropped buzzwords in digital
marketing, content marketing is essentially storytelling for your
brand. “Content” can be virtually anything with a clear message: a
series of attention-grabbing images, videos, blog posts, or news
items. Content marketing differs from traditional marketing tools
in its resistance to overt calls-to-action or purely product- or
service-based ads, and smart consumers have developed a nose for
sussing out quality content from gussied-up advertising. Like a
good story, good content is original, dynamic, and shareable. Truly
effective content marketing uses an accessible voice to tell genuine
stories that gain the trust of the consumer and build a positive
reputation for the brand. Content marketing is also inherently
flexible. Consider ways to reframe your story or message to target
different consumer groups with whom you may not have an
instinctive one-to-one relationship. Once your content is in play,
tools like Outbrain Amplify can help you distribute that content to
a larger audience. Regardless of how wonderful your content is, it
simply won’t be truly effective if it isn’t being widely seen.
12. 2. Tools for social networking:
You’re likely already using at least one form of social
media as a way to connect with your customers -
and if not, what are you waiting for? Social media is
one of the best marketing tools for humanizing your
brand and connecting with your customers in real
time. A strong digital marketing strategy
incorporates all social media forums appropriate to
your organization, including Facebook, Twitter,
LinkedIn, Google+, Pinterest, and Instagram. These
tools have different purposes: Twitter has become a
virtual telephone, a way for customers to lodge
complaints or ask questions, whereas image-driven
social media - such as Instagram and Pinterest - are
a great way to get viral with visual storytelling. It’s
also vital to stay connected to new trends, such as
LinkedIn’s recent Influencers program, which
promotes industry insiders as thought leaders and
offers them a forum to share wisdom.
13. 3. Go mobile
More and more of us are accessing information on-
the-go. Having a website that uses responsive design
for various mobile formats - smartphones, tablets, etc
- gives your company a competitive edge. Many
marketers are now taking mobility a step further by
using location data garnered by customer check-in
tools like Foursquare or Facebook, or data provided by
Adwords and GPS, to target marketing campaigns
and build an ever more complete picture of who your
customer is, where she goes, what she wants, and
when she wants it. Understanding the context of your
customer’s desires and behavior is key to targeting
your offerings to maximize what is actually needed.
These mobility marketing techniques allow you to
work outside of the in-office “vacuum.”
14. 4. Retargeting:
One of the most interesting new marketing
techniques, retargeting (or remarketing) tracks
customers through cookie placement and
continues to show them ads for products they’ve
viewed in the past across a network of websites.
Since only 2% of traffic converts on a first visit,
retargeting is a simple, powerful way to keep
your brand and product in the minds of
potential customers and requires little effort on
the part of the company. As the technology for
retargeting improves, flexible brands will stay on
top of the trend to find ever more organic ways
to raise brand profile.
15. 5. Community building:
The common thread in these best new digital
marketing techniques is the need for brands to cater
to the desire of consumers to be seen as individuals,
and not just as a number. Consider the recent viral
WestJet campaign that secretly fulfilled fliers
Christmas wishes. With this campaign, WestJet
managed to give an airline a warm & fuzzy
personality (no easy feat), and to demonstrate
responsiveness. Brands need to prove a genuine
interest in the personalities of their dynamic
customer base, and to treat communication as a way
to build an authentic, like-minded community.
As we grow more digitally-driven, the physical
community of neighborhood commerce is giving way
to more fluid and larger communities online. Even
brick and mortar companies are now global
participants. Digital marketing offers a way to move
beyond your field and into the world at large.
16.
17.
18. DIGITAL MARKETING CHANNELS
Affiliate Marketing
Display Advertising
Email marketing
Search Marketing
Social Media
Social Networking[
19. AFFILIATE MARKETING
Affiliate marketing is a type of
performance-based marketing in which a
business rewards one or more affiliates for
each visitor or customer brought by the
affiliate's own marketing efforts.
20.
21. DISPLAY ADVERTISING MARKETING
Display advertising is a type of advertising
that is located on websites. It is represented
by a wide range of different formats and
contains items such as text, images, flash,
video, and audio
22.
23. E-MAIL MARKETING
Email marketing is directly marketing a commercial
message to a group of people using email. In its
broadest sense, every email sent to a potential or
current customer could be considered email
marketing. It usually involves using email to send ads,
request business, or solicit sales or donations, and is
meant to build loyalty, trust, or brand awareness.
Email marketing can be done to either sold lists or a
current customer database. Broadly, the term is
usually used to refer to sending email messages with
the purpose of enhancing the relationship of a
merchant with its current or previous customers, to
encourage customer loyalty and repeat business,
acquiring new customers or convincing current
customers to purchase something immediately, and
adding advertisements to email messages sent by
other companies to their customers
24.
25. SOCIAL MEDIA MARKETING
Social media marketing is the process of gaining
website traffic or attention through social media
sites.[1]
Social media marketing programs usually center on
efforts to create content that attracts attention and
encourages readers to share it across their social
networks. The resulting electronic word of mouth
(eWoM) refers to any statement consumers share via
the Internet (e.g., web sites, social networks, instant
messages, news feeds) about an event, product,
service, brand or company.[2] When the underlying
message spreads from user to user and presumably
resonates because it appears to come from a trusted,
third-party source, as opposed to the brand or
company itself,[3] this form of marketing results in
earned media rather than paid media
26.
27. SOCIAL NETWORKING
A social network is a social structure made up of a set of social actors
(such as individuals or organizations) and a set of the dyadic ties
between these actors. The social network perspective provides a set of
methods for analyzing the structure of whole social entities as well as a
variety of theories explaining the patterns observed in these
structures.[1] The study of these structures uses social network analysis
to identify local and global patterns, locate influential entities, and
examine network dynamics.
Social networks and the analysis of them is an inherently
interdisciplinary academic field which emerged from social psychology,
sociology, statistics, and graph theory. Georg Simmel authored early
structural theories in sociology emphasizing the dynamics of triads and
"web of group affiliations."[2] Jacob Moreno is credited with developing
the first sociograms in the 1930s to study interpersonal relationships.
These approaches were mathematically formalized in the 1950s and
theories and methods of social networks became pervasive in the social
and behavioral sciences by the 1980s.[1][3] Social network analysis is
now one of the major paradigms in contemporary sociology, and is also
employed in a number of other social and formal sciences. Together
with other complex networks, it forms part of the nascent field of
network science.