How your body communicates more than words
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This document discusses non-verbal communication and how much information is conveyed non-verbally rather than through words alone. It notes that over 65% of social meanings in a conversation are communicated non-verbally through facial expressions, gestures, body language, eye contact, posture, and other physical cues. Specific types of non-verbal communication are defined, including kinesics, proxemics, haptics, oculesics, and others relating to physical appearance, use of space, touch, eye contact, and other visual cues. The importance of accurately interpreting non-verbal signals is emphasized.
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How your body communicates more than words
- 1. Non-Verbal Communication Your Mouth is Saying Yes, but Your Body is Saying No.
- 2. Communication (in general) • The process of sending and receiving messages • Enables humans to share: – Knowledge – Attitudes – Skills .
- 3. Dimensions • Usually: – Communication speech • However, communication has 2 dimensions: 1. verbal 2. non-verbal
- 4. BODILY SPEAKING… According to the social anthropologist, Edward T. Hall, in a normal conversation between two persons, less than 35% of the social meanings is actually transmitted by words. So, at least 65% of it is conveyed through the body (non-verbal) channel).
- 5. Non-verbal communication includes: • facial expressions • eye contact • tone of voice • body posture and motions • positioning within groups
- 6. Non-Verbal Communication • May also include: – the way we wear our clothes – or the silence we keep.
- 7. Have you ever heard anyone say, "His actions spoke so loudly I couldn't hear what he said?"
- 8. Categories – This is the personal type of communication. – It includes: • facial expressions • tone of voice • sense of touch • sense of smell • body motions
- 9. Physical Aspects of Non-Verbal Communication • Kinesics (body language)- Body motions such as shrugs, foot tapping, drumming fingers, eye movements such as winking, facial expressions, and gestures • Proxemics (proximity)- Use of space to signal privacy or attraction • Haptics -Touch • Oculesics - Eye contact • Chronemics- Use of time, waiting, pausing • Olfactics- Smell • Vocalics- Tone of voice, timbre, volume, speed • Sound symbols -Grunting, mmm, er, ah, uh-huh, mumbling • Silence- Pausing, waiting, secrecy • Posture - Position of the body, stance • Adornment- Clothing, jewellery, hairstyle • Locomotion- Walking, running, staggering, limping
- 10. • Aesthetic: This is the type of communication that takes place through creative expressions: – playing instrumental music, dancing, painting and sculpturing.
- 11. • Symbolic. This is the type of communication that makes use of religious, status, or ego-building symbols.
- 12. WHY IS BODY LANGUAGE ? Body acts as a ‘truth talker’ – it speaks louder than words.
- 14. Facial Expressions • The face is the index of the mind • The eyes, the lips and the muscles express many feelings • It can also deceive by manipulation
- 15. The Eyes • A stare or fixed gaze – suggests involvement, – wonder, – or disapproval.
- 16. The Eyes • Raised looks – show dominance. • Downcast looks – suggest weakness and submission
- 17. The Eyes • Direct eye contact – communicates honesty, transparency and a neutral attitude
- 18. Gestures and Postures Gestures • Open Palms/Closed Fists • Eye-to-eye confrontation • Smile • Handshake Postures • Standing position • Walking style • Hand Movements
- 19. NONVERBAL INTERPRETATION BEHAVIOR Brisk, erect walk Confidence Standing with hands on Readiness, aggression hips Sitting with legs Boredom crossed, foot kicking slightly Sitting, legs apart Open, relaxed Arms crossed on chest Defensiveness Walking with hands in Dejection pockets, shoulders hunched
- 20. NONVERBAL INTERPRETATION BEHAVIOR Hand to cheek Evaluation, thinking Touching, slightly Rejection, doubt, lying rubbing nose Rubbing the eye Doubt, disbelief Hands clasped behind Anger, frustration, back apprehension Locked ankles Apprehension Head resting in hand, Boredom eyes downcast Rubbing hands Anticipation
- 21. Gestures and Postures 1 6 3 7 2 5 4
- 22. Signs Use of various signs in non verbal communication
- 23. Signs: What They Mean • Fist Pump-Everything is cool. • Are we done yet? • You’re late. • My time is precious. • Look!
- 24. Signs: What They Mean • Ok! • Good job! • One moment please. • I can’t hear you.
- 25. Signs: What They Mean • Let me help you. • Lalala, I can’t hear you. • Eureka! I’ve got it!
- 26. Signs: What They Mean • Shh! Be Quiet! • Whoa! Back off! • That’s not for me. • Everything is OK.
- 27. A SMALL CLASS EXERCISE
- 28. So What Does This Mean? • Let me see! • I’m in authority. • Let me ponder that. • I’m thinking. • I’m considering it.
- 29. So What Does This Mean? • Can I help? • Trust me! • You’re in good hands! • Let me give you a helping hand.
- 30. So What Does This Mean? • I feel dejected. • I’m disappointed. • We lost. • Things are going badly.
- 31. So What Does This Mean? • Now just stop that! • Get out of here! • It wasn’t me! • You are wrong! • I’m not lying.
- 32. So What Does This Mean? • So tell me more! • I’m open to your ideas. • I accept you. • Welcome!
- 33. So What Does This Mean? • Hi! • Goodbye! • No pictures please. • No comment. • Wait, please.
- 34. So What Does This Mean? • I have a headache. • I’m tired of this. • I’m confused. • Are you serious? • I want to get out of here. • This is stressful.
- 35. So What Does This Mean? • I know you! • Look at that! • Great to see you! • That’s awesome!
- 36. WHY IS BODY LANGUAGE IMPORTANT?
- 37. 6 Reasons to Improve Your Body Language 1. Words are only 7% of your communication 2. Increase your attractiveness 3. Emotions are linked to your body language 4. Reduce mixed messages 5. Improve your communication skills 6. Better first impressions
- 38. Ways to Improve Body Language 1. Don’t cross your arms or legs 2. Have eye contact, but don’t stare 3. Don’t be afraid to take up some space 4. Relax your shoulders 5. Nod when they are talking 6. Don’t slouch; sit up straight
- 39. Ways to Improve Body Language 7. Lean, but not too much 8. Smile and laugh 9. Don’t touch your face 10. Keep your head up 11. Slow down a bit 12. Don’t fidget
- 40. Ways to Improve Body Language 13. Use your hands more confidently 14. Lower your drink 15. Realize where your spine ends 16. Don’t stand too close 17. Mirror 18. Keep a good attitude
- 41. •Mohasir Mir •Hasnan Baber GROUP MEMBERS
- 42. QUESTIONS IF ANY