Aviation and Tourism Services sarl provides general sales agent (GSA) services for airlines and tour operators in Morocco. These services include representation, customer service support, marketing, promotions, legal support, and revenue accounting. It also offers IT solutions for travel agencies, including implementation and optimization of technology landscapes. Additionally, its subsidiary Health4you is a medical tourism operator that arranges travel and treatment at Moroccan clinics and hospitals.

1. Aviation and Tourism
Services sarl
Company Profile

2. Our Services
Ø GSA for Airlines
1. Representation
2. Service Desk Duties
3. Revenue accounting related services
4. Promotion services
5. Marketing activities
6. Support on legal matters
7. Administration services
GSA for Flynas: international low-cost airline based in Saudi Arabia
Ø IT solutions for Travel Agencies and OTA
• A&TS is the exclusive partner on African Market of HitchHiker
Ø GSA for Tour operators

3. GSA for Airlines
A&TS is familiar with standard airline electronic ticketing procedures and Travel agent
functionalities of the locally used GDS and its particularities of the Morroccan market.
1. Representation and obligation:
2. Give presentation about your product and services to any party in the trade.
Ø Advise the trade about your special offers, about your airline, news, product, services or any
other information.
Ø Meet with travel agencies, potential clients for your Airline
2. Service Desk Durries:
Ø Offer a local point of contact for any enquiry related to the Airline.
Ø Support services will be available during local office hours. Support services imply the
Knowledge of the Airline’s products and services, usage of the local global distribution
system (GDS) as well as the complete airline ticketing process of travel agencies

4. GSA for Airlines
3. Revenue Accounting- Related Services:
Ø Any enquiry received by mail with regards to refunds, ADMs and ACMs will
be forwarded by Email to the concerning department
4. Promotion Services:
Ø The promotion of the Airlines includes
Ø Demonstration or presentation of the all Airlines Products, Ticketing
Assistant, FAQs and airline contacts/ profiles.
Ø Explanation of the Airline ticketing process.
Ø Prepare a selecting agents list with high BSP turnover including the local key
customers and/or the top 20 IATA agents. According to this List we priories
our agencies visits.
Ø Document for you such visits and any other activity in a monthly report.
Ø Co-ordinate and accompany meetings and/or seminars.

5. GSA for Airlines
5. Marketing Activities:
Ø Ensure that all relevant media in Morocco receives the Airline press
releases.
Ø Prepare and realize special marketing or press related campaigns.
6. Support on Legal Matters:
Ø In case of possible legal conflicts and/or problems, The Airline is
immediately advised at, in particular of entities preparing a law case
against the Airline.
Ø Provide contacts to local lawyers and other service providers.
Ø Secures and supports communication between the Airline and local
lawyers.

6. GSA for Airlines
7. Administration services:
Ø Provide contacts to local banks and other entities.
Ø A&TS collects continuously the Airline sales data to generate a monthly consolidated
sales report.
Ø Check each Airlines ticket and generate sales report if IGV (Generals Sales Tax) is
applicable.
Ø A&TS checks any report and if YQ and/or YR tax has been collected and if IGV has
been applied accordingly and correctly.
Ø Provide the Office des Changes with all necessary Justification and reports document
and prepare the Money repatriation.
Ø Co-ordinate between the Office des Changes and the bank to get the authorization of the
Money repatriation.

7. IT Solutions
Software Solutions for tourism
Ø A&TS is your expert for travel technology In Morocco.
Ø Offering (with partners) software solutions and consultancy services to the
tourism industry and tour operators.
Ø Maintain long-standing project partnerships with key players in the market.
Ø Implement and optimize the IT landscape of Travel agencies.
Ø As part of a business process analysis, observe and improve your internal
workflow, and optimize your business processes of tourism.

8. Travel Health care
Ø Health4you is the first created medical Tourism tour operator in Morocco and
is located in the center and economies Heart of Morocco: Casablanca
Ø Health4you is part of group with A&TS and Coordi-project founded by a
highly qualified doctor and a graduated professional in the fields of business
administration and tourism.
Ø Health4you has an excellent network with Moroccan clinics and hospitals.
Ø Offers first class travel to and medical treatment in Morocco.
Ø Take care of all organizational aspects of your medical travel.

9. Our Values
Ø Best in Quality: We provide to all A&TS customers best in term of
quality and support.
Ø Innovative: We Provide the most innovative products to A&TS
customers.
Ø Proactive: We Provide proactive actions with all A&TS providers and
customers.
Ø Responsible: We Provide liability on all A&TS actions.
Ø Confident: We Provide confidence and trust to all A&TS partners.
Ø Sincere: We Do what we say.
Ø Efficient: We Focus on the essential.