The presentation about Health 2.0 in Europe from Denise Silber, Matthew Holt & Indu Subaiya. Given at Health 2.0 Europe on April 6-7, 2010

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2. Health 2.0 Speakers

3. Key Messages about Health 2.0

4. Patient-Centric Changes images

5. Patient-Centric Changes images

6. Social Media

7. Happening all over Europe Ik spreek Io parlo I’m talking Ich spreche Yo hablo Je parle

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10. Timeline of Patient Engagement 1970s 1980s 1990s 2000s…. Consumer activism Engaged Patients Online Patients

11. We weren’t encouraged to ask questions, but to depend on the so-called experts. Not having a say in our own health care frustrated and angered us. We didn’t have the information we needed, so we decided to find it on our own. - Nancy Miriam Hawley (Co-Founder, Our Bodies Ourselves) 1970s “ ”

12. 1980s

13. Early 1990s

14. Late 1990s

16. Spotlight on Europe

17. Minitel: 1982

19. Privacy : 1995

20. Mid-1990s

21. Internet Users: 1996 Europe's champion, Finland , leads with 300,000 Internet users—or 6 percent of the population. Ahead of Holland, Sweden, France, Norway & Switzerland Finland

22. 1999

23. Late ‘90’s Activism online

24. 2000: Internet <50% Europe US 2000

25. A decade of growth

26. 2009: Internet Use > 50% Pop

28. Web 2.0 Ecosystem

30. Services, not packaged software

31. Data sources that get richer as more people use them

32. Trusting users as co-developers

33. Harnessing collective intelligence

34. Leveraging the long tail through customer self-service

35. Software above the level of a single device

36. Lightweight user interfaces

37. Easy Development Platforms

39. What is ?

40. “ ...Social software and lightweight tools that promote collaboration between... stakeholders ” - Matthew Holt and Jane Sarasohn-Kahn “ ... all the constituents focus on health value…improving safety, efficiency and quality of healthcare” - Scott Shreeve &quot;health 2.0 is participatory healthcare... we the patients can be effective partners in healthcare .” - Ted Eytan

42. Content Transaction Data Health 2.0 Social Networks Tools Search

43. The new search

44. Intelligent Communities

45. Tools intelligently presenting content

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47. Patient Benchmarking Devices http://www.vivreavecundiabete.com/diabtest.html#diabtest9

48. Physicians in communities are very active How often do you visit social networks? Source: Medimix, July 2009

49. European Hospitals in Social Networks Source: RUMMC (NL)

50. Search / Content

51. National Patient Communities

52. National Professional Communities

53. Global Professional Communities

54. Tools: Ire/UK E) e-consultation NL

55. Hospitals

56. Payers

57. Pharma

58. Government

59. A Continuum of Health 2.0? User-generated health care Users connect to providers Partnerships to reform delivery Data drives decisions and discovery

60. A Continuum of Health 2.0? User-generated health care

61. User-generated health care A Continuum of Health 2.0? Users connect to providers

62. Users Connect with Providers

63. User-generated health care Users connect to providers A Continuum of Health 2.0? Partnerships to reform delivery

64. Health 2.0 Transparency

65. A Continuum of Health 2.0? User-generated health care Users connect to providers Partnerships to reform delivery Data drives decisions and discovery

66. Data Utility Layer

67. Unplatforms

68. A Continuum of Health 2.0? User-generated health care Users connect to providers Partnerships to reform delivery Data drives decisions and discovery

70. Big Issues Ethics & Culture Public/ Private Business Model Regulation Eco system Patient/ consumer

71. Health 2.0 Paris Chapter Create your own chapter!

72. Follow Us! N E T W O R K

73. Follow Us on Twitter Health 2.0 @health2con Denise Silber @health20paris Matthew Holt @boltyboy Indu Subaiya @bluetopaz

74. We thank our generous sponsors