Personal Information
Organization / Workplace
Bremen Area, Germany Germany
Occupation
Leiterin bei Labor Marketing und Multimedia (MuM)
Industry
Education
Website
hsimmet.com
About
Speaker und Beraterin
Spezialgebiete:
Digitales Marketing
Customer Care Management
Social Media
Logistik Marketing
Tags
social media
digitalisierung
b2b
kundenservice
digitale transformation
internet der dinge
proaktiver kundenservice
logistik
spedition
customer care
enterprise 2.0
studie
mittelstand
virtual reality
mobile
künstliche intelligenz
social sharing
internet of things
employer branding
social web
best ager
digital natives
call center
versicherungen
digitale plattformökonomie
digitale Ökosysteme
sharing economy
cyberzeitalter
virtuelle realität
industrie 4.0
customer care management
customer service
marketing
content marketing
self service
disruption
virtual service
wearables
trends
banken
moderner kundenservice
bankfiliale
2020
customer experience
kundenerlebnis digital
digital
digitale kommunikation
service communities
social media command center
kununu
fachkräftemangel
youtube
recruiting
transport
favcebook
xing
blogger
service community
influencer marketing
social customer value management
social crm
influencer
open innovation
social collaboration
crowdsourcing
shareconomy
everything computing
datenbrille
content-marketing
wearable devices
context-marketing
internet of places
internet of people
social media center
service apps
kundenservice 2.0
know-how sharing
augmented realities im kundenservice
professionalisierung von social media
stadtwerke
evu
energieversorger
crossmedia
social media ma
communication
beschwerdemanagement
it-branche
hochschule bremerhaven
service
delikatessenhandel
lebensmittel
online-shopping
commerce 2.0
social media marketing
effizienz
kennzahlen
wirkung
messung
See more
Presentations
(23)Likes
(2)Social Media Studie 2011: Aufholbedarf im Customer Care
Prof. Dr. Heike Simmet
•
12 years ago
R+V Vortrag Social Media Cub München Nov 2010
Social Media Club Munich
•
13 years ago
Personal Information
Organization / Workplace
Bremen Area, Germany Germany
Occupation
Leiterin bei Labor Marketing und Multimedia (MuM)
Industry
Education
Website
hsimmet.com
About
Speaker und Beraterin
Spezialgebiete:
Digitales Marketing
Customer Care Management
Social Media
Logistik Marketing
Tags
social media
digitalisierung
b2b
kundenservice
digitale transformation
internet der dinge
proaktiver kundenservice
logistik
spedition
customer care
enterprise 2.0
studie
mittelstand
virtual reality
mobile
künstliche intelligenz
social sharing
internet of things
employer branding
social web
best ager
digital natives
call center
versicherungen
digitale plattformökonomie
digitale Ökosysteme
sharing economy
cyberzeitalter
virtuelle realität
industrie 4.0
customer care management
customer service
marketing
content marketing
self service
disruption
virtual service
wearables
trends
banken
moderner kundenservice
bankfiliale
2020
customer experience
kundenerlebnis digital
digital
digitale kommunikation
service communities
social media command center
kununu
fachkräftemangel
youtube
recruiting
transport
favcebook
xing
blogger
service community
influencer marketing
social customer value management
social crm
influencer
open innovation
social collaboration
crowdsourcing
shareconomy
everything computing
datenbrille
content-marketing
wearable devices
context-marketing
internet of places
internet of people
social media center
service apps
kundenservice 2.0
know-how sharing
augmented realities im kundenservice
professionalisierung von social media
stadtwerke
evu
energieversorger
crossmedia
social media ma
communication
beschwerdemanagement
it-branche
hochschule bremerhaven
service
delikatessenhandel
lebensmittel
online-shopping
commerce 2.0
social media marketing
effizienz
kennzahlen
wirkung
messung
See more