Slides for the presentation I held at the IA conference in Berlin on May 6, 2017. Thanks for attending! Sorry, doesn't include notes. Audio might be made available by conference organizers in a while.

1. ⚓
NOT SO
SMART NOW
HERTJE BRODERSEN ∙ @HYPERCATALECTA
Clumsy Collaboration Creates Dull Services
IA KONFERENZ 2017

2. https://giphy.com/gifs/southparkgifs-l2SqajHnODA7Ou38Q

3. THE ROAD TO HELL
IS PAVED WITH
GOOD INTENTIONS.

4. IT’S PEOPLE,
STUPID!

5. https://giphy.com/gifs/pretty-in-pink-jon-cryer-duckie-OBDsKSryFKukg

6. AIR
SANDWICH
(TERM COINED BY NILOFER MERCHANT)
“Bread" icon by Juraj Sedlák, from the thenounproject.com

7. https://giphy.com/gifs/13PZ0dKw1J3LzO

8. “THAT’S WHERE MOST
BUSINESS PROBLEMS
HAPPEN … BETWEEN THE
CRACKS OF DIVISIONS OR
SILOS OR THE ‘WHITE
SPACE’ NO ONE OWNS.”
NILOFER MERCHANT

9. HOT
POTATO
“Potato” icon by Denis Shumaylov, from the thenounproject.com

10. https://giphy.com/gifs/rap-eminem-dope-kwqq0OhgJWWR2

11. “CULTURE EATS STRATEGY
FOR BREAKFAST.”
ATTRIBUTED TO PETER DRUCKER

12. TEAM
AWESOME
“Unicorn" icon by Lauren Brajczewski, from the thenounproject.com

13. https://giphy.com/gifs/drunkhistory-comedy-central-awesome-l4JyK3kAwNiUPiRr2 .

14. “SUCCESSFUL INNOVATORS
CARE ABOUT SOLVING
INTERESTING AND
IMPORTANT PROBLEMS
— INNOVATION IS
MERELY A BYPRODUCT.”
DOUG SUNDHEIM

15. BROKEN
WINDOW
“Broken Glass" icon by Nick Bluth, from the thenounproject.com

16. https://www.youtube.com/watch?v=XjuMFfRvuMs

17. “PEOPLE LEAVE
MANAGERS,
NOT COMPANIES.”
VICTOR LIPMAN

18. SUN
FLOWER
"Sunflower" icon by Juraj Sedlák, from the thenounproject.com

19. https://giphy.com/gifs/elvis-presley-all-shook-up-68-comeback-special-rBuWXMm4lQRPy

20. “WO ES AN
STRUKTUR FEHLT,
FÜLLT PERSÖNLICHKEIT
DIE LEERE.”
ANONYMER AUTOR, TAGESSPIEGEL

21. FLOATING
ISLANDS
“Vacation Fund" icon by stolkramaker, from the thenounproject.com

22. https://giphy.com/gifs/friends-analogy-VfyC5j7sR4cso

23. “NO MAN
IS AN ISLAND.”
JOHN DONNE

24. SUN
FLOWER
FLOATING
ISLANDS
TEAM
AWESOME
AIR
SANDWICH
BROKEN
WINDOW
HOT
POTATO

25. SUN
FLOWER
FLOATING
ISLANDS
TEAM
AWESOME
AIR
SANDWICH
BROKEN
WINDOW
HOT
POTATO

26. NOW
WHAT?!
“Confused" icon by Oliviu Stoian, from the thenounproject.com

27. “ORG DESIGN IS
THE JELLY
TO DESIGN THINKING’S
PEANUT BUTTER.”
BUD CADDELL

28. FUTUREOFWORK.NOBL.IO
QUALITIES OF HIGH-PERFORMING TEAMS
CUSTOMER
OBSESSION
AUTONOMY
SIMPLICITY
DEFY POLITICS
STRATEGY LEADING
EVERYTHING
STRATEGY FIRST,
THEN ALIGNMENT
BETWEEN
STRUCTURE AND
SYSTEM

29. NILOFERMERCHANT.COM
ONLYNESS
A SPOT THAT NO
ONE ELSE
OCCUPIES
UNIQUE POINT OF
VIEW
OUR
ACCUMULATED
EXPERIENCE,
PERSPECTIVE,
AND VISION
NILOFER MERCHANT ON “ONLYNESS”

30. “YOU CAN'T BE CURIOUS
AND WORRIED
ABOUT YOUR REPUTATION
AT THE SAME TIME.”
NILOFER MERCHANT

31. ⚓
THANK
YOU
HERTJE BRODERSEN ∙ @HYPERCATALECTA
IA KONFERENZ 2017