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Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Suggestions points in many direction




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Improvement Whack-a-Mole




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan Forss
Lean/Agile Coach



       @hakanforss
Agile/Scrum/XP




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Stop doing Retrospective and Start your Toyota Kata
”To improve is to change;
              to be perfect is to change often.”
                                                   Winston Churchill




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Traditional improvements


                  Think                     Do               Finished




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lean improvements

                Think                     Do               Continuous




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Improvements are experiments




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Hypothesis




                  Observation                  Prediction




                                Experiment




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Expect at least 50% of the
       experiments will not give the
             expected result

      This is when we REALLY learn!




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What do continuous really mean?
           • At least one experiment a week
           • Always at least one active
             experiment




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Daily work
                                                         Improving
                         Delivering value
                                                          the work




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
See yourself as gardeners

                 If you don’t keep it up,
                the weeds will grow back




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Let’s do an experiment!




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Cross your arms




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Now cross them the other way




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
We need to rewire our brains for
     continuous improvements




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What is a Kata?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Create ”muscle memory”
       for continuous improvements




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
“We are what we repeatedly do.
     Excellence, then, is not an act,
              but a habit.”
                                                       Aristotle




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Vision


                                                 Challenge

                                  Target
                               Target
                           Target
                         Target Condition
                             Condition
                          Condition
                        Condition
         Current
        Condition




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Vision
       • Process focused

       • Not outcome focused
       • Not a business or company vision




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Toyota’s Vision for Its
              Production Operations
•   Zero defects
•   100 percent value added
•   One-piece flow, in sequence, on demand
•   Security for people




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Software development
                  Vision example
• Zero defects, in production
• 100 percent value added
• Highest value first, on demand




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What to collect
     • Data and facts, not gut feel
     • Process metrics
     • Outcome metrics




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Our next target
                                   condition is…




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Beyond the knowledge
                  threshold




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Put a square peg in a
                     round hole




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Setting a target condition
     • Hypothesis on the journey towards the next
       Challenge and Vision
     • Based on your business strategy and model for
       process improvement
     • Follow the Goldilocks rule
          – Not too hard, Not too easy, Just Right




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenge


                                                   Target
                                          Target Condition
                                  Target Condition
                         Target Condition
                        Condition
         Current
        Condition




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Challenge




         Current
        Condition




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target Condition examples
     •   Make all work visible
     •   Reduce the lead time by 50%
     •   Reduce the work-in-process by 25%
     •   Deploy to production every 2 weeks
     •   Implement Specification by Example




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target
                                                              Condition




         Current
        Condition




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Target
                                                              Condition




                          A   P
         Current          C   D
        Condition




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Leader coaching the learners




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Give a helping hand




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Give a push in the
                     right direction




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
So how are the Daily
                meeting going?                     Good. We are taking
                                                    small steps in the
                                                     right direction




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
You are starting
                    to take small
                                          Small experiments that
                  steps every day.
                                          probe your way towards
                                            the Target Condition
       I agree.




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
So, what is the target
         condition you are                    Reducing the lead
           working on?                        time by 4 days




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Lead time   Throughput
      Frontend          Half the lead time                      12th dec




Lead time                          Lead time
S = 10 days                        S = 8 days
M = 20 days                        M = 16 days
L = 40 days                        L = 36 days
Escaped defects                    Escaped defects
Level 1: 1                         Level 1: 1
Level 2: 2                         Level 2: 2
Level 3: 0                         Level 3: 0
Customer satisfaction              Customer satisfaction
NPS: 20%                           NPS: 20%
We are almost there
                 What is the actual              on the small user
                  condition now?              stories, but not on the
                                                medium and large




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Can you show me
                     the data?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Id        Title                  StartDate   EndDate    LeadTime
     1010 Feature 1               2011-05-20 2011-05-30          10
     1011 Feature 2               2011-05-25 2011-06-06          12
     1012 Feature 3               2011-05-31 2011-06-12          12
     1013 Feature 4               2011-05-31 2011-06-09           9
     1014 Feature 5               2011-06-05 2011-06-13           8
     1015 Feature 6               2011-05-20 2011-06-02          13
     1016 Feature 7               2011-05-25 2011-06-06          12
     1017 Feature 8               2011-05-31 2011-06-08           8
     1018 Feature 9               2011-05-31 2011-06-10          10
     1019 Feature 10              2011-06-06 2011-06-13           7




       Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What obstacles are
          now preventing you                          We have identified
           from reaching the                            the following
            target condition?                            obstacles …




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Which one are you                             The test
          addressing now?                              setup time




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Document the
               What was your                              setup process
                last step?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
As we went through
                What actually                     the test setup we
                 happened?                     documented every step




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What did you learn?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
5th Dec
                                                      Lead time
          Frontend


                                      Many steps are done         Many of the steps can be
Document the         We expect to
                                      manually even if they can   automated with small changes
setup process        understand the
                                      be automated                to the current setup process
                     process better
What is your next
              step?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
5th Dec
                                                       Lead time
           Frontend


                                       Many steps are done         Many of the steps can be
Document the          We expect to
                                       manually even if they can   automated with small changes
setup process         understand the
                                       be automated                to the current setup process
                      process better

Automating large
parts of the test
setup
Sounds like a major
             step? Smaller steps                 Yes, I guess it is.
                are preferred.




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
What could be a
         smaller next step?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
5th Dec
                                                       Lead time
           Frontend


                                       Many steps are done         Many of the steps can be
Document the          We expect to
                                       manually even if they can   automated with small changes
setup process         understand the
                                       be automated                to the current setup process
                      process better

Automating large
parts of the test
setup
5th Dec
                                                       Lead time
           Frontend


                                       Many steps are done         Many of the steps can be
Document the          We expect to
                                       manually even if they can   automated with small changes
setup process         understand the
                                       be automated                to the current setup process
                      process better

Automating large
parts of the test
setup
Automating setup
of test database
Good.
               What results do
                you expect?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
5th Dec
                                                           Lead time
           Frontend


                                           Many steps are done         Many of the steps can be
Document the          We expect to
                                           manually even if they can   automated with small changes
setup process         understand the
                                           be automated                to the current setup process
                      process better

Automating large
parts of the test
setup
Automating setup      We expect to half
of test database      the setup time for
                      the test database
When can we go and see
          what we have learned                             In one week.
          from taking that step?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Good.
              See you in one week.




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Toyota Kata summary
     • Creates organization ”muscle memory”
       for continuous improvements
     • Improvements are experiments
     • Familiar routines, as you probe through
       the unknown




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Are the exact
                 Katas important?




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Yes, but
     • Having routines are more important
         – People should know what to expect
         – Adds extra security when probing through
           the unknown




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Toyota Kata may work for
                  building cars,

           but we develop software!




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
• Toyota Kata can, and have been applied
      in other domains with great success

    • Toyota Kata has been successfully
      applied in product and software
      development




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Rocks !!




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Your treasure map to
                    Toyota Kata!
      http://hakanforss.wordpress.com/tag/toyota-kata/
      http://www-personal.umich.edu/~mrother/Homepage.html
      http://www.lean.org/kata/
      http://www.slideshare.net/mike734
      http://www.slideshare.net/BillCW3/




Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com

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Stop doing Retrospective and Start your Toyota Kata

  • 1. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 6. Suggestions points in many direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 7. Improvement Whack-a-Mole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 11. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 14. ”To improve is to change; to be perfect is to change often.” Winston Churchill Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Traditional improvements Think Do Finished Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 16. Lean improvements Think Do Continuous Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. Hypothesis Observation Prediction Experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 20. What do continuous really mean? • At least one experiment a week • Always at least one active experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 21. Daily work Improving Delivering value the work Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. See yourself as gardeners If you don’t keep it up, the weeds will grow back Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 26. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 29. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 31. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 32. Vision Challenge Target Target Target Target Condition Condition Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 33. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 34. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 35. The Vision • Process focused • Not outcome focused • Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 36. Toyota’s Vision for Its Production Operations • Zero defects • 100 percent value added • One-piece flow, in sequence, on demand • Security for people Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Software development Vision example • Zero defects, in production • 100 percent value added • Highest value first, on demand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. What to collect • Data and facts, not gut feel • Process metrics • Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 42. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 44. Setting a target condition • Hypothesis on the journey towards the next Challenge and Vision • Based on your business strategy and model for process improvement • Follow the Goldilocks rule – Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 45. Challenge Target Target Condition Target Condition Target Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 46. Challenge Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 47. Target Condition examples • Make all work visible • Reduce the lead time by 50% • Reduce the work-in-process by 25% • Deploy to production every 2 weeks • Implement Specification by Example Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 48. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 49. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 50. Target Condition A P Current C D Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 51. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 52. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 53. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 54. Give a helping hand Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 55. Give a push in the right direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 56. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 57. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 58. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 59. So how are the Daily meeting going? Good. We are taking small steps in the right direction Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 60. You are starting to take small Small experiments that steps every day. probe your way towards the Target Condition I agree. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 61. So, what is the target condition you are Reducing the lead working on? time by 4 days Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 62. Lead time Throughput Frontend Half the lead time 12th dec Lead time Lead time S = 10 days S = 8 days M = 20 days M = 16 days L = 40 days L = 36 days Escaped defects Escaped defects Level 1: 1 Level 1: 1 Level 2: 2 Level 2: 2 Level 3: 0 Level 3: 0 Customer satisfaction Customer satisfaction NPS: 20% NPS: 20%
  • 63. We are almost there What is the actual on the small user condition now? stories, but not on the medium and large Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 64. Can you show me the data? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 65. Id Title StartDate EndDate LeadTime 1010 Feature 1 2011-05-20 2011-05-30 10 1011 Feature 2 2011-05-25 2011-06-06 12 1012 Feature 3 2011-05-31 2011-06-12 12 1013 Feature 4 2011-05-31 2011-06-09 9 1014 Feature 5 2011-06-05 2011-06-13 8 1015 Feature 6 2011-05-20 2011-06-02 13 1016 Feature 7 2011-05-25 2011-06-06 12 1017 Feature 8 2011-05-31 2011-06-08 8 1018 Feature 9 2011-05-31 2011-06-10 10 1019 Feature 10 2011-06-06 2011-06-13 7 Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 66. What obstacles are now preventing you We have identified from reaching the the following target condition? obstacles … Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 67. Which one are you The test addressing now? setup time Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 68. Document the What was your setup process last step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 69. As we went through What actually the test setup we happened? documented every step Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 70. What did you learn? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 71. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better
  • 72. What is your next step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 73. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup
  • 74. Sounds like a major step? Smaller steps Yes, I guess it is. are preferred. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 75. What could be a smaller next step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 76. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup
  • 77. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup Automating setup of test database
  • 78. Good. What results do you expect? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 79. 5th Dec Lead time Frontend Many steps are done Many of the steps can be Document the We expect to manually even if they can automated with small changes setup process understand the be automated to the current setup process process better Automating large parts of the test setup Automating setup We expect to half of test database the setup time for the test database
  • 80. When can we go and see what we have learned In one week. from taking that step? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 81. Good. See you in one week. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 82. Toyota Kata summary • Creates organization ”muscle memory” for continuous improvements • Improvements are experiments • Familiar routines, as you probe through the unknown Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 83. Are the exact Katas important? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 84. Yes, but • Having routines are more important – People should know what to expect – Adds extra security when probing through the unknown Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 85. Toyota Kata may work for building cars, but we develop software! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 86. • Toyota Kata can, and have been applied in other domains with great success • Toyota Kata has been successfully applied in product and software development Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 87. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 88. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 89. Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com