1. Dear Hoteliers,
We provide NEW Hotel Management Tools Modules Templates.
They are:
A. HOTEL MANUALS MODULES:
1. Hotel Accounting Manual.
2. Butler Service Manual.
3. Club Membership Processing Manual.
4. Emergency Procedures Manual.
5. Hotel Fire Safety Manual.
6. Hotel Health & Safety Manual.
7. Hotel Opening Manual for GM.
8. Housekeeping Operation Manuals.
9. Human Resources Manual.
10. Manager on Duty Manual.
11. Banquet Operation Manual.
12. Engineering Operation Manual.
13. FB Cost Control Manual.
14. FB Service Manual.
15. Front Office Manual.
16. Guest Relation Manual.
17. Kitchen Manual.
18. Security Manual.
19. Sales Marketing Pre Opening Manual.
Bonus:
1. Hotel Business Plan Template.
2. Hotel Employee Handbook.
3. Hotel Guest Directory.
2. 4. Hotel Pre Opening Checklist.
5. Kitchen Pre Opening Checklist.
6. Restaurant Opening Checklist.
7. PMS/POS Checklist
8. Hotel Guest Form ( HK-FO-FB )
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B. Hotel SOPs and Job Description:
Hotel SOPs:
1. Front Office SOPs.
2. Housekeeping SOPs.
3. FB SOPs.
4. Spa SOPS.
5. Human Resources SOPs.
6. Finance SOPs.
7. Sales & Marketing SOPs.
8. Engineering SOPs.
9. Kitchen SOPs.
Hotel Job Description:
1. Executive Office
2. Operation Administration
3. Human Resources
4. Finance & Accounting
5. Sales & Marketing
6. Front Office
7. Guest Service
8. Health Club
9. Fitness & Spa
3. 10. F&B Service
11. F&B Culinary
12. Housekeeping
13. Engineering
14. Security
15. IT
Bonus:
1. Hotel Business Plan Template.
2. Hotel Employee Handbook.
3. Hotel Guest Directory.
4. Hotel Pre Opening Checklist.
5. Kitchen Pre Opening Checklist.
6. Restaurant Opening Checklist.
7. PMS/POS Checklist
8. Hotel Guest Form ( HK-FO-FB )
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C. Hotel Pre Opening Modules
HANDBOOK:
1. Hotel Business Plan Template.
2. Hotel Employee Handbook.
3. Hotel Guest Directory.
4. Hotel Opening Manual for GM.
5. Hotel Project Punch List.
6. Sales Marketing Pre Opening Manual.
FORMATS, FORMS, CHECKLIST:
1. FS for Star Hotel.
4. 2. Detail Budget - Department / Manning Expenses.
3. Business Plan Budget
4. Budget 5 years projection
5. Financial projection.
6. Space calculation.
7. Pre Opening Forecast.
8. Revenue stream.
9. Critical Path all Departments.
10. Standard strategic Budget.
11. Hotel Ratios
12. Back of house work flow chart.
13. General manager review template.
14. Hotel manager dashboard.
15. Hotel owners checklist.
16. Hotel pre opening checklist.
17. Hygiene assessment report.
18. Hygiene audit checklist.
19. Kitchen pre opening checklist.
20. Management checklist.
21. Manager changeover checklist.
22. Manager closing checklist.
23. Manager communication log.
24. Manager planning template.
25. Manager weekly plan.
26. Operation assessment checklist.
27. PMS/POS checklist.
28. Restaurant opening checklist.
29. Hotel guest form (FO-HK-FB)
5. GUIDELINES, FORMATS, CHECKLIST:
(Over 100 formats) for Departments:
1. Engineering.
2. F&B.
3. Finance.
4. Front Office.
5. Housekeeping.
6. HR.
7. Kitchen.
8. Management.
9. Sales & Marketing
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D. Hotel Quality Assurance Modules
HANDBOOK:
1. Quality Assurance Handbook.
2. QA Job Description.
HOTEL CHECKLIST ASSESSMENT:
1. Health & Safety.
2. Exterior checklist.
3. Housekeeping audit.
4. Room checklist.
5. Concierge service audit.
6. Reception service audit.
7. FO room sales control.
8. Reservation audit.
9. Breakfast service checklist.
10. Restaurant & Bar checklist.
6. 11. Restaurant & Bar Service Audit.
12. Room service audit.
13. Kitchen & staff facility audit.
14. MICE audit.
15. Instructions.
HOTEL MYSTERY GUEST:
1. Food safety assessment checklist.
2. GM's assessment appraisal.
3. Hotel audit program.
4. Hotel mystery guest audit. (Best)
5. Hotel mystery shopper program.
6. Hotel reward and recognition program.
7. Room audit form.
AUDIT SUMMARY REPORT:
1. Guest review.
2. QA summary report.
3. Review on trip advisor.
HOTEL CHECKLIST, FORMS:
1. Guest comment.
2. Fire checklist.
3. Hotel preventive maintenance.
4. HK inspection program.
5. Poster - fire emergency.
6. Public area checklist.
7. QA property checklist.
8. Reservation calling guide.
9. Service quality checklist.
7. 10. Service team self-assessment.
11. The door hanger checklist.
SERVICE PROGRAM:
1. Breakfast.
2. Guest arrival.
3. Guest departure.
4. Restaurant.
5. Room service.
6. Turn down.
QUALITY & TRAINING PLAN:
1. FB.
2. FO.
3. General.
4. Housekeeping.
5. Kitchen.
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Interested? Please inform me, WA, text, call or PING to:
Mobile/WA: +6281276858695
Email: hotelmanagementtools@gmail.com
BBM: 519356D6
Get special price for Hoteliers!
Thank you sir and have a great day.
Best regards,