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Inbound Marketing:
Reshape Your Sales Effort
February 2nd, 2012




      Mark Roberge           Jason Scott
      VP of Sales, HubSpot   President, Distinctive Landscaping
      @markroberge           @red_trucks
Agenda
       I.     Introduction to Inbound Marketing
       II.    The Foundation: SEO Basics
       III.   Blogging that generates customers
       IV.    Social Media that generates customers
       V.     Converting Visitors to Sales




2
Outbound Marketing
Outbound Marketing is Harder
                           800-555-1234
                           Annoying
                           Salesperson
Inbound Marketing

  Blog                SEO            Social Media




   ACTION
    Blog once per week
    Participate in Social Media 1 hour per week
Green Industry Case Study

SALES AND MARKETING 2000 – 2009 (OUTBOUND)




SALES AND MARKETING 2010 – 2012 (INBOUND)




  27 blog articles       300+ social media conversations   6
Green Industry Case Study
                         RESULTS AFTER 2 YEARS

       Social Media Following                      Google Organic Traffic
600                                     2500
500                                     2000
400
                                        1500
300
                                        1000
200
100                                      500
  0                                           0
       2009       2010          2011               2009       2010          2011


      Leads from Google Organic                New Customers via Google Organic
80                                       25

60                                       20
                                         15
40
                                         10
20                                        5
 0                                        0
      2009       2010           2011              2009        2010          2011
Avg. Growth of Leads After Inbound Marketing Adoption




  Source: http://www.hubspot.com/roi/
Agenda
       I.     Introduction to Inbound Marketing
       II.    The Foundation: SEO Basics
       III.   Blogging that generates customers
       IV.    Social Media that generates customers
       V.     Converting Visitors to Sales




9
How Do You Get to the Top? History of SEO
Inbound Marketing

    Blog                 SEO            Social Media




      ACTION
       Blog once per week
       Participate in Social Media 1 hour per week
Two Sides of SEO




   On-Page         Off-Page
   (Context)       (Authority)

                                 12
On-Page SEO (Context)
• Page Title

• Clean URL

• Headers


• Description
The Long Tail

                  The New Marketplace
  Popularity




               Head




                           Long Tail



                           Keywords
Optimize Home Page




                     15
Optimize around areas serviced




                             16
Optimize around services provided




                                    17
Off-Page SEO (Authority)
• Recommendations from friends
  1. “I know Distinctive Landscaping”
  2. “Distinctive Landscaping is the best North
     Attleboro Landscaper”
  3. New England Grows: “Distinctive Landscaping
     is the best North Attleboro Landscaper”


• Links are online recommendations
  1. A link: www.redtrucks.net
  2. Anchor text: the best North Attleboro
     Landscaper
  3. Link is from the New England Grows
Real Stories on Generating Links




                               19
Results: Inbound Link Growth




ACTION
 Blog once per week
 Participate in Social Media 1 hour per week   20
Tips from Marketing Grader


 Marketing.Grader.com
  Lessons from 4 million websites
Agenda
        I.     Introduction to Inbound Marketing
        II.    The Foundation: SEO Basics
        III.   Blogging that generates customers
        IV.    Social Media that generates customers
        V.     Converting Visitors to Sales




22
Create Great Content by Blogging




   Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
Blogging Attracts More Links




   Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
Blogging Attracts More Visitors




   Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
What to blog about?

                        • Check your Sent Items folder
                        • Write about common
                          questions from customers
                        • Form a thought leadership
                          committee
                        • Write guest blog posts
                        • Use top 10 lists
                        • Interview an expert (video or
                          audio)


Flick Photo: Cindiann
Blogging Versus Blogging for New
    Customer Generation




   Use keyword tool to drive blog topic selection
   Configure blog with On-Page SEO in mind
   Include target long tail keywords in blog article titles
   Think of blog articles as link bait
   Think of blog articles as an army of sales people working for you
Blog on Lawn Dethatching




                           28
Blog on Spring Clean Up




                          29
Blog on Lawn Fertilization




ACTION
 Blog once per week
 Participate in Social Media 1 hour per week
                                                30
Agenda
        I.     Introduction to Inbound Marketing
        II.    The Foundation: SEO Basics
        III.   Blogging that generates customers
        IV.    Social Media that generates customers
        V.     Converting Visitors to Sales




31
Interact with Digital Influencers
                               FIND DIGITAL INFLUENCERS
                                Social Media Influencers in Your Target Area
                                   • Real Estate Agents
                                   • Journalists for Local Paper
                                   • Politicians
                                   • Restaurants

                                Social Media Influencers in Your Industry
                                  • Green Industry Bloggers
                                  • Green Industry Publications
                                  • Green Industry Associations

INTERACT WITH DIGITAL INFLUENCERS
 Follow them on social media
 RT their posts
 Comment on their blogs
 Write guest blog articles for them
 Call and email them
Interact with Digital Influencers
                         604
                       Followers




33
Interact with Digital Influencers

                     383
                   Followers




34
Interact with Digital Influencers
                         276
                      Followers




35
Interact with Digital Influencers

                      1,305
                     Followers




36
Interact with Digital Influencers
                         3,152
                        Followers




37
Interact with Digital Influencers


                                         200,874
                                         Followers




     ACTION
      Blog once per week
      Participate in Social Media 1 hour per week
38
Agenda
        I.     Introduction to Inbound Marketing
        II.    The Foundation: SEO Basics
        III.   Blogging that generates customers
        IV.    Social Media that generates customers
        V.     Converting Visitors to Sales




39
Go Beyond “Contact Us”




                         40
Calls to Action Beyond “Contact Us”




                                  41
Calls to Action on every page




                                42
What is HubSpot?
Complicated & Confusing   Easy & Integrated




                                              43
Inbound Marketing is Mainstream




                                  44
The Big Guys are Behind Inbound Marketing




                        $65M
Our Roots Are in New England




46
QUESTIONS

Mark Roberge           Jason Scott
VP of Sales, HubSpot   President, Distinctive Landscaping
@markroberge           @red_trucks

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2012 02-02 - new england grows v1

  • 1. Inbound Marketing: Reshape Your Sales Effort February 2nd, 2012 Mark Roberge Jason Scott VP of Sales, HubSpot President, Distinctive Landscaping @markroberge @red_trucks
  • 2. Agenda I. Introduction to Inbound Marketing II. The Foundation: SEO Basics III. Blogging that generates customers IV. Social Media that generates customers V. Converting Visitors to Sales 2
  • 4. Outbound Marketing is Harder 800-555-1234 Annoying Salesperson
  • 5. Inbound Marketing Blog SEO Social Media ACTION  Blog once per week  Participate in Social Media 1 hour per week
  • 6. Green Industry Case Study SALES AND MARKETING 2000 – 2009 (OUTBOUND) SALES AND MARKETING 2010 – 2012 (INBOUND) 27 blog articles 300+ social media conversations 6
  • 7. Green Industry Case Study RESULTS AFTER 2 YEARS Social Media Following Google Organic Traffic 600 2500 500 2000 400 1500 300 1000 200 100 500 0 0 2009 2010 2011 2009 2010 2011 Leads from Google Organic New Customers via Google Organic 80 25 60 20 15 40 10 20 5 0 0 2009 2010 2011 2009 2010 2011
  • 8. Avg. Growth of Leads After Inbound Marketing Adoption Source: http://www.hubspot.com/roi/
  • 9. Agenda I. Introduction to Inbound Marketing II. The Foundation: SEO Basics III. Blogging that generates customers IV. Social Media that generates customers V. Converting Visitors to Sales 9
  • 10. How Do You Get to the Top? History of SEO
  • 11. Inbound Marketing Blog SEO Social Media ACTION  Blog once per week  Participate in Social Media 1 hour per week
  • 12. Two Sides of SEO On-Page Off-Page (Context) (Authority) 12
  • 13. On-Page SEO (Context) • Page Title • Clean URL • Headers • Description
  • 14. The Long Tail The New Marketplace Popularity Head Long Tail Keywords
  • 16. Optimize around areas serviced 16
  • 18. Off-Page SEO (Authority) • Recommendations from friends 1. “I know Distinctive Landscaping” 2. “Distinctive Landscaping is the best North Attleboro Landscaper” 3. New England Grows: “Distinctive Landscaping is the best North Attleboro Landscaper” • Links are online recommendations 1. A link: www.redtrucks.net 2. Anchor text: the best North Attleboro Landscaper 3. Link is from the New England Grows
  • 19. Real Stories on Generating Links 19
  • 20. Results: Inbound Link Growth ACTION  Blog once per week  Participate in Social Media 1 hour per week 20
  • 21. Tips from Marketing Grader Marketing.Grader.com Lessons from 4 million websites
  • 22. Agenda I. Introduction to Inbound Marketing II. The Foundation: SEO Basics III. Blogging that generates customers IV. Social Media that generates customers V. Converting Visitors to Sales 22
  • 23. Create Great Content by Blogging Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 24. Blogging Attracts More Links Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 25. Blogging Attracts More Visitors Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 26. What to blog about? • Check your Sent Items folder • Write about common questions from customers • Form a thought leadership committee • Write guest blog posts • Use top 10 lists • Interview an expert (video or audio) Flick Photo: Cindiann
  • 27. Blogging Versus Blogging for New Customer Generation  Use keyword tool to drive blog topic selection  Configure blog with On-Page SEO in mind  Include target long tail keywords in blog article titles  Think of blog articles as link bait  Think of blog articles as an army of sales people working for you
  • 28. Blog on Lawn Dethatching 28
  • 29. Blog on Spring Clean Up 29
  • 30. Blog on Lawn Fertilization ACTION  Blog once per week  Participate in Social Media 1 hour per week 30
  • 31. Agenda I. Introduction to Inbound Marketing II. The Foundation: SEO Basics III. Blogging that generates customers IV. Social Media that generates customers V. Converting Visitors to Sales 31
  • 32. Interact with Digital Influencers FIND DIGITAL INFLUENCERS  Social Media Influencers in Your Target Area • Real Estate Agents • Journalists for Local Paper • Politicians • Restaurants  Social Media Influencers in Your Industry • Green Industry Bloggers • Green Industry Publications • Green Industry Associations INTERACT WITH DIGITAL INFLUENCERS  Follow them on social media  RT their posts  Comment on their blogs  Write guest blog articles for them  Call and email them
  • 33. Interact with Digital Influencers 604 Followers 33
  • 34. Interact with Digital Influencers 383 Followers 34
  • 35. Interact with Digital Influencers 276 Followers 35
  • 36. Interact with Digital Influencers 1,305 Followers 36
  • 37. Interact with Digital Influencers 3,152 Followers 37
  • 38. Interact with Digital Influencers 200,874 Followers ACTION  Blog once per week  Participate in Social Media 1 hour per week 38
  • 39. Agenda I. Introduction to Inbound Marketing II. The Foundation: SEO Basics III. Blogging that generates customers IV. Social Media that generates customers V. Converting Visitors to Sales 39
  • 41. Calls to Action Beyond “Contact Us” 41
  • 42. Calls to Action on every page 42
  • 43. What is HubSpot? Complicated & Confusing Easy & Integrated 43
  • 44. Inbound Marketing is Mainstream 44
  • 45. The Big Guys are Behind Inbound Marketing $65M
  • 46. Our Roots Are in New England 46
  • 47. QUESTIONS Mark Roberge Jason Scott VP of Sales, HubSpot President, Distinctive Landscaping @markroberge @red_trucks