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Anthony Lipp – Global Strategy Leader, Banking & Financial Markets
August 2010




 Cloud Computing




                                                                     © 2010 IBM Corporation
Building a smarter planet



There are dramatic forces shaping the financial
services industry
                            Economy                                          Trust
                            Weak conditions impact             Rebuilding trust and
                            investment decisions and         confidence across the
                            reduce need for financial     system is critical to future
                            services                           growth and stability

Competition                                                                    Regulation
Intensified competition with                                            Radically increased
increased M&A, divestitures                                      oversight ushering in a new
and entrance of non-bank                                                    era of increased
service providers                                                   government intervention


                            Clients                             Capitalization
                            Rapidly evolving                   Mature markets and
                            expectations for offerings,     emerging markets alike
                            service unbiased advice,       focus on rebuilding their
                            and convenience                        capital reserves
2                                                                                        © 2010 IBM Corporation
Building a smarter planet



The global financial system is highly complex with
many stakeholders and requires new approaches
to create value
 The global financial system is massively
  interconnected and interdependent                                                                                                 Financial
 An adaptive system which is a complex                                                                                            institutions
  network – evolving organically
 The number of intersection points of the                                                                                  Compliance         Surveillance
  financial services networks across the 18                                                                                                   and monitoring

  largest countries increased 14x in 20 years1                                                                                          Soundness
                                                                                                         Regulators                      Stability      Supervisors
 The system moves more than $74T
  around the world each day
                                                                                                                              Laws and
 Digitization of the “real economy” has                                                                                        rules
                                                                                                                                                Standards

  transformed availability of information
  and how decisions are made                                                                                                    Policy makers
 Anonymity and susceptibility make the
  system an attractive target for criminal
  elements
 The system intermediates the needs of
  billions of people in 190 countries — in
  thousands of languages.
3                      1 – Rethinking the Financial Network, Andrew Haldane, Executive Director, Financial Stability, Bank of England                   © 2010 IBM Corporation
Building a smarter planet



Winners are enabling themselves by a new
business infrastructure that is more instrumented,
interconnected and intelligent


    Instrumented                           Interconnected                           Intelligent
    Advanced capture, tracking and         Integrated capabilities                  Predictive client analytics
    control of digitized transactions      Social networking and online             Real-time alerts
    and information                        collaboration
                                                                                    Enterprise view of data, automated
 Real-time capture and view of
                                           Banks systems connecting to              modeling and predictive analytics
  continuously streaming data of
                                            governments and regulators in            to provide greater client and business
  multiple types and from multiple
                                            new, smarter ways to identify risk       insight.
  sources enabling quicker insight
                                            concentrations and, thereby, improve
  and, therefore, faster time-to-market
                                            insights around systemic risk issues    Real-time alerts of performance
  and higher margins
                                            and global inter-dependencies            problems with insights into the

                                                                                     source systems and applications
 Tracking and detecting the
                                           Engaging customers as co-                as well as analysis of impact on
  requirements of transaction
                                            developers through social networking     business processes and service
  messages in real-time, enabling
                                            and online collaboration to tailor       levels.
  automatic routing of payments
                                            products and services on demand
  through least-cost channels

4                                                                                                          © 2010 IBM Corporation
Building a smarter planet



As the planet gets smarter the information
explosion and rapid change create new challenges

    10x                                 55K PB/Mo
    Digital data is projected to grow   Global Internet traffic volume
    tenfold from 2007 to 2011           expected by 2013


    1 trillion                          83%
    Number of devices will be           Percentage of CIOs who expect
    connected to the Internet by        to face substantial change over
    2011                                the next three years




                                                                © 2010 IBM Corporation
3
Building a smarter planet



Today’s IT infrastructure is under tremendous
pressure and is finding it difficult to keep up…
It will reach a breaking point

    66%                             82%
    66 percent is spent on          Percentage of executives who
    maintaining current IT          report a security breach and
    infrastructures versus adding   aren’t confident they can prevent
    new capabilities                future breaches

    78%                             85% idle
    Percentage of CIOs who want     In distributed computing
    to improve the way they use     environments, up to 85 percent
    and manage their data           of computing capacity sits idle


6                                                          © 2010 IBM Corporation
Building a smarter planet



There is a greater need for IT to help address
business challenges

          Doing more with less   Higher quality services




          Reducing risk          Breakthrough agility




7                                                       © 2010 IBM Corporation
Building a smarter planet



There are three ways to acquire IT capabilities




                Software,      Pre-integrated   Provided
                hardware       systems and      as services
                and services   appliances

    Cloud computing is a new delivery and consumption model
    or methodology spanning all 3 ways.
8                                                       © 2010 IBM Corporation
Building a smarter planet



What is different about cloud computing?


             Without cloud                            With cloud computing
              computing                           Virtualized resources  Location independent
                                                  Automated service      Rapid scalability
                                                   management             Self-service
                                                  Standardized services




     •   Software           •   Software
     •   Hardware           •   Hardware
     •   Storage            •   Storage                   • Software         • Storage
     •   Networking         •   Networking                • Hardware         • Networking

      Service Management    Service Management                    Service Management


9                                                                                           © 2010 IBM Corporation
Building a smarter planet



There is a spectrum of deployment options for
cloud computing
     Private                                                                         Public
IT capabilities are provided “as a                                    IT activities / functions
service,” over an intranet, within the                           are provided “as a service,”
enterprise and behind the firewall                                          over the Internet

                                               Enterprise           Enterprise           Users
     Enterprise             Enterprise
     data center            data center                             A       B       A               B

                              Managed        Hosted private        Shared cloud    Public cloud
     Private cloud          private cloud        cloud               services       services
                            Third-party     Third-party hosted
                             operated         and operated


                                              Hybrid
              Internal and external service delivery methods are integrated
10                                                                                      © 2010 IBM Corporation
Building a smarter planet



Public and Private Clouds are preferred for
different workloads
     Database and application-oriented               Infrastructure workloads emerge as
     workloads emerge as most appropriate            most appropriate




11                                  Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090   © 2010 IBM Corporation
Building a smarter planet



Cloud computing framework

         Application infrastructure       Business services                                             Integrated
               for delivering cloud       delivered via the cloud                                       capabilities for
                           services                                                                     visibility, control,
      IT services that are                                Cloud-based business                          automation and
      integrated with cloud                               solutions for industry-                       security of cloud
      services                                            specific processes                            services

           Existing services and




                                                                                                                   Business planning / lifecycle
                                                        Industry-specific services




                                                                                         management and security
           third-party services,




                                                                                                                     management services
                                                                                            Integrated service
           partner ecosystems
                                           Process    Collaboration      Analytics
                                           services     services         services    …


                                               Shared middleware services



                                               Infrastructure services


                                                                        Capabilities to define an
                                      Virtualized and                enterprise architecture for
                                  optimized systems               business planning/alignment
                             storage and networking                 and tools for managing the
                                                                     lifecycle of cloud services

12                                                                                                                                            © 2010 IBM Corporation
Building a smarter planet



Ready-to-consume cloud services from IBM

                               IBM Smart Business on the IBM Cloud
      Business processes  BPM BlueWorks                        Smart business expense
                                                                 reporting on the IBM Cloud
                 Collaboration  IBM LotusLive
      Desktop and devices  IBM Smart Business Desktop on the IBM Cloud
                           IBM Smart Business End User Support
     Development and test  IBM Smart Business Cloud for development and test
Infrastructure Compute  IBM Smart Business Cloud               IBM Managed Security Services
                         for production workloads               IBM Tivoli Live
     Infrastructure storage  IBM Information Protection Services

     Software as a Service  IBM WebSphere                      IBM DB2
                             Application Server                 IBM Informix Dynamic Server
                            IBM WebSphere sMash                Lotus Domino
                            IBM WebSphere Portal               Lotus Web Content Mgmt

13                                                                                © 2010 IBM Corporation
Building a smarter planet



Businesses that implement cloud computing
services from IBM are seeing significant results
Large Financial               Large Financial          Large Global             Large Financial
   Services                  Services Provider          Payments              Services Provider
Provider in Asia              in South Africa            Provider            in the United States
     Risk &                   Capitalizing on          Time to Value           Smart Business
     Compliance               new efficiencies         Creates an              Test Cloud
     30,000 + employee        Reduced labor and        ecosystem for 3rd       Created a self-
     bank deploying a         infrastructure need to   Party developers.       service, flexible and
     private cloud from       develop and deploy                               secure environment
     IBM to centralize        new services.            Reduces                 to develop, port, test
     management of                                     developer effort to     and validate their
     desktops via an          Decreased new            deploy a work           software on standard
     enterprise class data    application deployment   environment with        systems and
     center rather than at    time from 10 weeks to    seamless.               middleware.
     the user stations.       less than 1 week.
                                                                               Improved time to
     Gets greater remote      Accelerated business                             market, higher
     flexibility without      transformation.                                  quality and reduced
     sacrificing control.                                                      costs.


14                                                                                          © 2010 IBM Corporation
Building a smarter planet



Making cloud computing real

         New                 Business         Demanding           New           Need
     economics                flexibility       greater       technology      solutions
                                                             experiences
       with new             results from        speed,                        that work
                                                               with faster
      trade-offs            IT flexibility      control,        time to        and are
                                              security and      market        supported
                                             transparency                    consistently.

    Clear                                    Secure and      Designing
                            Integrated                                        Globally
  economic                                    ready for         for
                            and open                                          relevant
    value                                     business       simplicity




15                                                                               © 2010 IBM Corporation

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Cloud Computing: Helping Financial Institutions Leverage the Cloud to Improve IT Efficiency

  • 1. Anthony Lipp – Global Strategy Leader, Banking & Financial Markets August 2010 Cloud Computing © 2010 IBM Corporation
  • 2. Building a smarter planet There are dramatic forces shaping the financial services industry Economy Trust Weak conditions impact Rebuilding trust and investment decisions and confidence across the reduce need for financial system is critical to future services growth and stability Competition Regulation Intensified competition with Radically increased increased M&A, divestitures oversight ushering in a new and entrance of non-bank era of increased service providers government intervention Clients Capitalization Rapidly evolving Mature markets and expectations for offerings, emerging markets alike service unbiased advice, focus on rebuilding their and convenience capital reserves 2 © 2010 IBM Corporation
  • 3. Building a smarter planet The global financial system is highly complex with many stakeholders and requires new approaches to create value  The global financial system is massively interconnected and interdependent Financial  An adaptive system which is a complex institutions network – evolving organically  The number of intersection points of the Compliance Surveillance financial services networks across the 18 and monitoring largest countries increased 14x in 20 years1 Soundness Regulators Stability Supervisors  The system moves more than $74T around the world each day Laws and  Digitization of the “real economy” has rules Standards transformed availability of information and how decisions are made Policy makers  Anonymity and susceptibility make the system an attractive target for criminal elements  The system intermediates the needs of billions of people in 190 countries — in thousands of languages. 3 1 – Rethinking the Financial Network, Andrew Haldane, Executive Director, Financial Stability, Bank of England © 2010 IBM Corporation
  • 4. Building a smarter planet Winners are enabling themselves by a new business infrastructure that is more instrumented, interconnected and intelligent Instrumented Interconnected Intelligent Advanced capture, tracking and Integrated capabilities Predictive client analytics control of digitized transactions Social networking and online Real-time alerts and information collaboration  Enterprise view of data, automated  Real-time capture and view of  Banks systems connecting to modeling and predictive analytics continuously streaming data of governments and regulators in to provide greater client and business multiple types and from multiple new, smarter ways to identify risk insight. sources enabling quicker insight concentrations and, thereby, improve and, therefore, faster time-to-market insights around systemic risk issues  Real-time alerts of performance and higher margins and global inter-dependencies problems with insights into the  source systems and applications  Tracking and detecting the  Engaging customers as co- as well as analysis of impact on requirements of transaction developers through social networking business processes and service messages in real-time, enabling and online collaboration to tailor levels. automatic routing of payments products and services on demand through least-cost channels 4 © 2010 IBM Corporation
  • 5. Building a smarter planet As the planet gets smarter the information explosion and rapid change create new challenges 10x 55K PB/Mo Digital data is projected to grow Global Internet traffic volume tenfold from 2007 to 2011 expected by 2013 1 trillion 83% Number of devices will be Percentage of CIOs who expect connected to the Internet by to face substantial change over 2011 the next three years © 2010 IBM Corporation 3
  • 6. Building a smarter planet Today’s IT infrastructure is under tremendous pressure and is finding it difficult to keep up… It will reach a breaking point 66% 82% 66 percent is spent on Percentage of executives who maintaining current IT report a security breach and infrastructures versus adding aren’t confident they can prevent new capabilities future breaches 78% 85% idle Percentage of CIOs who want In distributed computing to improve the way they use environments, up to 85 percent and manage their data of computing capacity sits idle 6 © 2010 IBM Corporation
  • 7. Building a smarter planet There is a greater need for IT to help address business challenges Doing more with less Higher quality services Reducing risk Breakthrough agility 7 © 2010 IBM Corporation
  • 8. Building a smarter planet There are three ways to acquire IT capabilities Software, Pre-integrated Provided hardware systems and as services and services appliances Cloud computing is a new delivery and consumption model or methodology spanning all 3 ways. 8 © 2010 IBM Corporation
  • 9. Building a smarter planet What is different about cloud computing? Without cloud With cloud computing computing  Virtualized resources  Location independent  Automated service  Rapid scalability management  Self-service  Standardized services • Software • Software • Hardware • Hardware • Storage • Storage • Software • Storage • Networking • Networking • Hardware • Networking Service Management Service Management Service Management 9 © 2010 IBM Corporation
  • 10. Building a smarter planet There is a spectrum of deployment options for cloud computing Private Public IT capabilities are provided “as a IT activities / functions service,” over an intranet, within the are provided “as a service,” enterprise and behind the firewall over the Internet Enterprise Enterprise Users Enterprise Enterprise data center data center A B A B Managed Hosted private Shared cloud Public cloud Private cloud private cloud cloud services services Third-party Third-party hosted operated and operated Hybrid Internal and external service delivery methods are integrated 10 © 2010 IBM Corporation
  • 11. Building a smarter planet Public and Private Clouds are preferred for different workloads Database and application-oriented Infrastructure workloads emerge as workloads emerge as most appropriate most appropriate 11 Source: IBM Market Insights, Cloud Computing Research, July 2009. n=1,090 © 2010 IBM Corporation
  • 12. Building a smarter planet Cloud computing framework Application infrastructure Business services Integrated for delivering cloud delivered via the cloud capabilities for services visibility, control, IT services that are Cloud-based business automation and integrated with cloud solutions for industry- security of cloud services specific processes services Existing services and Business planning / lifecycle Industry-specific services management and security third-party services, management services Integrated service partner ecosystems Process Collaboration Analytics services services services … Shared middleware services Infrastructure services Capabilities to define an Virtualized and enterprise architecture for optimized systems business planning/alignment storage and networking and tools for managing the lifecycle of cloud services 12 © 2010 IBM Corporation
  • 13. Building a smarter planet Ready-to-consume cloud services from IBM IBM Smart Business on the IBM Cloud Business processes  BPM BlueWorks  Smart business expense reporting on the IBM Cloud Collaboration  IBM LotusLive Desktop and devices  IBM Smart Business Desktop on the IBM Cloud  IBM Smart Business End User Support Development and test  IBM Smart Business Cloud for development and test Infrastructure Compute  IBM Smart Business Cloud  IBM Managed Security Services for production workloads  IBM Tivoli Live Infrastructure storage  IBM Information Protection Services Software as a Service  IBM WebSphere  IBM DB2 Application Server  IBM Informix Dynamic Server  IBM WebSphere sMash  Lotus Domino  IBM WebSphere Portal  Lotus Web Content Mgmt 13 © 2010 IBM Corporation
  • 14. Building a smarter planet Businesses that implement cloud computing services from IBM are seeing significant results Large Financial Large Financial Large Global Large Financial Services Services Provider Payments Services Provider Provider in Asia in South Africa Provider in the United States Risk & Capitalizing on Time to Value Smart Business Compliance new efficiencies Creates an Test Cloud 30,000 + employee Reduced labor and ecosystem for 3rd Created a self- bank deploying a infrastructure need to Party developers. service, flexible and private cloud from develop and deploy secure environment IBM to centralize new services. Reduces to develop, port, test management of developer effort to and validate their desktops via an Decreased new deploy a work software on standard enterprise class data application deployment environment with systems and center rather than at time from 10 weeks to seamless. middleware. the user stations. less than 1 week. Improved time to Gets greater remote Accelerated business market, higher flexibility without transformation. quality and reduced sacrificing control. costs. 14 © 2010 IBM Corporation
  • 15. Building a smarter planet Making cloud computing real New Business Demanding New Need economics flexibility greater technology solutions experiences with new results from speed, that work with faster trade-offs IT flexibility control, time to and are security and market supported transparency consistently. Clear Secure and Designing Integrated Globally economic ready for for and open relevant value business simplicity 15 © 2010 IBM Corporation