Ibn it service profile 2015

www.ibntech.com
This Profile is to……………….
Explain the Services and Solutions that IBN Technologies renders in IT segment in UK, US
Australia, Dubai and India Market
IBN Technologies Limited
© 2015 IBN Technologies Limited. All rights reserved.

Overview
IBN Technologies Limited is an ISO 9001:2008 IT/ITES Company that has been
providing high value-added business services & solutions to organization of all sizes.
IBN was founded by Ajay Mehta in 1999 as a privately held IT Company that specialized in
Software Resources and Technologies.
The early mission of IBN focused on rendering Application Development & Network
Management Services.
In 2004 IBN ventured in BPO service space by offering Finance & Accounting Services, Back
& Middle Office Services to Hedge Funds & FOF and other BPO Services to Travel Sector.
Headquartered in Pune, India which is well known as “Oxford of the East”. IBN has its
marketing offices in UK and USA.
IBN team consists of 85+ Certified Professionals with diverse experience in field of
Accounting, Finance, Investment, IT Software & Technologies.
Today IBN has clients in industries including Hedge Fund, Fund of Hedge Fund,
CPA/Accounting Firms, IT Companies, Travel & Tourism Corporations, Educational
Institutes, Government Organisation & Manufacturing & Service sector Corporate Clients in
UK, US, Dubai & India.
www.ibntech.com © 2015 IBN Technologies Limited. All rights reserved.

Association and Recognition
IBN is registered IT vendor of CMC Limited, a
subsidiary of TCS Company which is one of the
world’s leading IT Consulting and Service provider.
MailEnable is leading mail server software provider
for Microsoft Windows..
IBN is registered STPI Unit. STPI is a society set up
by the Department of Communication & Information
Technology, Government of India in 1991.
IBN is registered ESC Member. ESC is sponsored by
Government of India.
IBN is registered VSNL Partner. VSNL is a leading
global provider of communication services. VSNL is
acquired by TATA Group and now known as Tata
Communications.
IBN is registered Microsoft Certified Partner for all
Microsoft Technologies
IBN is Microsoft Gold Certified
Partner

Team
Team Experience & Qualification Verticals
Project Manager
 Highly Qualified professionals with
relevant Industry Experience
 Domain & Vertical Experts
 IITs, MS, Post Graduates
 Ex-Employees of Top India IT Companies
 Microsoft Certified – MCPD & MCTS
 BFS&I
Accounting
Alternative
Investment
 Capital Market
 Manufacturing
 Retail
 Pharmaceutical
 Travel & Tourism
 Education
 Warehousing
 E-Commerce
 Content Mgmt
 CRM
Business Analyst
Team Leaders
Software Architects
Database Administrators
(DBA)
 Qualified Professionals with relevant
Industry Experience
 Domain & Vertical Experts
 MCAs, BE (Computers & Information
Technology), Post Graduate
 Microsoft Certified – MCP,
Software Engineer
Web Designers
Quality Assurance
Executives
 Qualified Engineers/Leads with relevant
Industry Experience
 Experienced in related Domains & Verticals
 BCAs., MCAs, BE (Computers), Post Graduates
 Certified Software Test Engineer (CSTE)
 CISCO, MCSE Certified
Testing Engineers
Technical Writers
Technical Support
Executives

IT Team Hierarchy

Infrastructure
Redundant Internet Connectivity and Power back up Facility
 24*7 hours Power Supply with redundant UPS and Genset backup
 8 MBPS Internet Lease Line ( 1:1) from India’s Premier Internet Service provider with 3 additional 1 MBPS internet links
from different ISP used with load balancing device . With this device various Internet connectivity can be managed to be used
simultaneously or as a backup
Data Backup
 Real Time RAID 1/5 backup for data redundancy.
 Daily Data back up is taken on Network Server and Network LAN Drive
 On-site & Off-site back up taken for Business Continuity Policy (BCP)
Server and Network Security
 Computer and VPN access to internal and external user are secured with Domain Controller and Unified Threat Management
System ( UTM) Policies. These policies are defined as per users , his hierarchy and departments
 Windows 2008 Domain Controller Primary and Back up Server
 Virus Scanner Server and Client Virus scanner Installed
 Redundant Domain Controller , Exchange 2010 and IT Application Server.
Cyber Roam Unified Threat Management System ( UTM) Implemented
 IBN closely follows CERT recommendation for Installation, Configuration, System Security and Back up policy
implementation.
Access Security
 24 x 7 guarded entrance with SMART CARDS and escorted entry to computer room and staging areas.
 Close Circuit Cameras installed at important place
End User Infrastructure and Communication Facilities
 I 3/I5 Core based Machine with Required Application and tools Installed as per departments
 This Machine are connected with Central Domain Controller Server
 VOIP Support for Inbound and outbound calling for users

Strength
IT Service is core business of IBN. We are independent third party service provider
that is not allied to any firm, thus mitigating potential conflict of interest.
Our client management structure is designed to ensure that each client has it own
dedicated staff. Small firms receive the same service as the medium/big size firms.
Our staffs understand service level responsibilities and are committed to meeting
client expectations and deadlines. We focus on building and maintain the integrity
of our relationships.
All of our work is subject to a combination of testing and senior review. Controls
have been developed specifically to meet the industry requirements and are subject
to compliance and internal audit protocols.
Our facility has the entire necessary infrastructure to support 24*7. At all time we
ensure confidentiality of client information.
IBN Team is trained to provide specialized IT Service and support, Corporate
services and day to day management. We employ professionals who are ambitious
and accurate, able to manage deadlines and responds to clients’ needs. Senior staff is
qualified accountant and technical specialists.

IT Services
Service Model
Technology Expertise
Verticals Expertise
Software Solutions

IT Services
Customized Application Design, Development & Implementation
Offshore Product Development
Systems Integration/ Consolidation
Collaborative Product Development
Application Development Services
Application Management Services
Product Maintenance
Application Modernization Services
API Development for existing Application
Application Integration
Web Technology Services
Customized Web Application Development
Portals Development (B2B / B2C/ C2C)
Architecture Services & Database Programming
Customized E-commerce Solutions
Website Design & Development
IT Consulting Services
Microsoft Dynamics Consulting
ERP Consulting & Implementation
IT Solution Consulting
Business Process Management
Service Oriented Architecture
Enterprise Architecture
Network Management Services
Remote Network Support
Network Monitoring
Corporate Mailing Solutions
Web and Domain Hosting
Server Co-Hosting & Management Services

Service Model
Customized App Dev & Maintenance
Web Design & Development
Network Management Services
Mailing & Hosting Services
Software Sales & Implementation
IT Consulting

Technology Expertise
Operating System
Microsoft Windows & Servers all Versions
Database
Microsoft SQL Server 2010/2012
Programming Languages
C#, VB.Net, ASP, VB 6, Scripting (Java Script, VBScript,)
Microsoft Technologies
.Net Framework 2.0, 3.x, 4,ASP.Net , COM, Enterprise Library
Integrated Development Environment
Microsoft Visual Studio(2010, 2012)
Reporting & OLAP
Crystal Reports, Telerik, Microsoft OLAP Services, SQL Server
Reporting Services
Web Technologies
SilverLight (1.0 and 2.0), Ajax, WEB Services, WSDL&DDI, SOAP,
HTTP/s, HTML, DHTML, XML, XSLT
Application & Web Server
Microsoft IIS 7.0/7.5
Configuration Management Tool
Microsoft Team Foundation Server
Test Automation Tools
Mercury Interactive Win Runner, Mercury Interactive Load Runner,
W3C Accessibility Test Tools
Website Design Tools and Applications
Adobe Photoshop, Macromedia Flash/ Dream Weaver, FrontPage
Development Server
 IBN has a redundant highly configured Windows
2008 Application Server
 IT Server has IIS 7.5 , Central Microsoft Project
Server , Visual Source Safe and SQL 2008 Server
installed
Client Machines
 Windows 7 High capacity Node with 4 GB RAM
and above
 Visual Studio 2005/2008 Installed on the node
from where the developers are connected to TFS
server using individual VSS login
 Team Leader and Project Manager has access
Microsoft project where they can keep update and
track the status of the project

Business Verticals
Alternative Investment Industry
BFS&I
Hospitality & Travel
Manufacturing & Engineering
 Manufacturing Companies (ERP Implementation)
 Hedge Fund
 Fund of Hedge Fund
 Banking & Finance
 Investment Management Companies
 Mutual Funds
 Insurance
 Consumer Credit
 Tourism Corporation & Agencies
 Travel Management Companies
 Hotels, Resorts, Service Apartments, Tours Agencies, etc
 Aviation & Airlines
CRM
 Sales Force
 Microsoft Dynamics
 IBN CRM
Technology & Services
 Data Warehousing
 Data Mining
 Data Optimization
Retail & Distribution
 Retail Companies (IBN Trade Software Implementation)
Education
 Educational Institutes
 Deemed University
Real Estate
 Builders & Developers
 Property Agents

Software Solutions
IBN PMRS – Portfolio Management & Reporting Software
IBN TMS – Travel Management System
IBN PMRS is fully featured online Investment Portfolio Management & Reporting Application for Investment
Management Companies, Investment Advisor, Professional Traders, High Net worth Investors & other entrusted with
managing Investment Assets. Under Client Portfolio, it can track the investments in different assets type like Mutual
Fund, Equity, Derivatives and Life & General Insurance. It makes keeping track and reporting of investment easy by
updating prices and transactions at a push of button.
IBN TMS is powerful and comprehensive Online Booking Engine designed to sell products including Hotel & Service
Apartments Rooms, M.I.C.E., Packages, Airport Transfer, City Tours, Cruise and other similar Travel Products. The
entire booking system is Automated and with multiple suppliers & Affiliates it can be used as a B2B or B2C Portal. TMS
has been specially designed to overcome online Booking requirements for Travel & Tourism Service Providers.
IBN CRM – Corporate Resource Management
IBN CRM is an easy online Corporate Resource Management tool for distributed/de-centralized enterprises to keep track
of all communication and task. It is also ideal solution for Project Management and employee log management. It s
integrated with Sales Force Management software to keep track of all Sales related activities.
IBN RBS – Room Booking System
IBN RBS is powerful and comprehensive Online Room Booking System designed for Hotels, Motels, Guesthouses, &
Services Apartments Booking and it can be fully integrated with website as B2B & B2C system. IBN RBS is OTA
compliant solution with freedom to capture xml feed from 3rd
party website/portal or allow others to take feed from your
website

Engagement Models
Overview of Project Phases
Project Methodology
Offshore Communication

Engagement Models
Based on initial interaction with client, we suggest one of the following models
On-Site- Offshore (Hybrid) Model
Our experts team work both on-site and off-site
in a combined effort to deliver value.
Onsite Model
Our expert’s team work on-site in your organization to
deliver value.
Offshore Model
Our experts are working Offshore in our Development
Centers focused on client projects.

Overview of Project Phases
Client
IBN Offshore Team
Onsite IBN
Coordinator
(If Required)
Client Client Onsite IBN
Coordinator
(If Required)
Client
IBN Offshore Team IBN Offshore Team IBN Offshore Team
I. Requirement Analysis
II. Team Formation
I. Technical Architecture
II. UI Design
III. Programming
I. Staging
II. QC Testing
I. Deployment
II. Change Request
Management
Onsite IBN
Coordinator
(If Required)
Onsite IBN
Coordinator
(If Required)

Project Methodology
Delivery Methods Employed
 Waterfall Process
 Agile Development
 Rapid Application Development
 SDLC
Project Management Tools
 Microsoft® Project
 Timeline Software
 IBN CRM
Focus on components like
 Productivity Management
 Methodology & Process
 Project Estimating & Risk Management
 Project Planning & control
 Project Manager Competency
 Quality Assurance
Significant Project Management Process
 Business Continuity / Disaster Recovery
 Client Relationship Management
 Information Technology Assessment
 Project Planning & control
 Weekly Status Reporting to Stake Holders
 Metrics Reporting based on Schedule, Efforts, Defects

Offshore Communication
E-mail Telecon
Client
CRM
IBN Team Onsite
Coordinator
(If Required)
Offshore Team
(IBN Development Center)
Microsoft® Outlook 2007
Microsoft ® Project
VOIP Support
UK Inbound Number
Messenger
Skype
Yahoo Messenger
MSN
Google Talk
Net Meeting
Microsoft Net Meeting
GoToMy PC
Logmein
IBN CRM

API Development
Portfolio Management &Reporting Software
Hotel Management System
Travel Management System
Value Proposition

Paxus API Development
Client Introduction
 UK based Investment Management Company entrusted with managing assets above $50 Million
 Client is using Paxus Software for Record-keeping and Management of Investment transactions
Requirement
 Client was looking for API which can report the Portfolio Values for desired Portfolios and there % change from previous
day
 Foreign Exchange Rate for selected currencies against USD.
 Emailing the report (HTML & Excel File) to assigned users as per pre-defined schedule
IBN Solution & Technology
 IBN developed API on Microsoft Technologies – .NET 3.5 Framework , C#, XML Services SQL Server 2005
 API installed at Client Server and schedule set for emailing reports
 Foreign Exchange Rate s are fetched from Database otherwise from Yahoo Finance Website
 Email Reports HTML version can also be viewed on Blackberry

Portfolio Management & Reporting Software
Client Introduction
 India based Investment Management Company with 250+ Investment Clients
 Company invests on behalf of Clients in Mutual Funds, Shares, Derivatives, & Insurance Investment products.
Requirement
 Client need an Software where there client specific Investment transaction Record Keeping and Portfolio Management can
be done
 Sales Team can view there Client’s Portfolio and report them, Sales Commission Calculation
 Subscription based access by any Interested User to record & track his Individual Portfolio
 Developed on Microsoft Technologies – .NET 3.5 Framework using ASP.Net 2.0, C#, AJAX and SQL Server 2005
 Web based solution with Rights based access to application for limited & defined usage by any user.
 Record Keeping and Portfolio Management for Financial Instruments like Mutual Funds, Shares, Derivatives, & Insurance
Investments
 Automatic Price updation from Yahoo Finance Website with 15 min delay for real time valuation
 NAV updation from AMFI Website for Daily Mutual Fund Valuation
 Integration with Secure Payment Gateway for online Subscription and Annual Fees payments.

Hotel Management System
Client Introduction
 One of the leading Travel & Tourism Department in India with 20 resorts and booking point in and around Goa.
 Provide Travel Products like Hotel Rooms, Cruise Trips, Car Rentals, Bus Services, Tours & Packages, Function Halls,
Restaurant & Shops
Requirement
 Centralized Offline/Online Desktop Application for Booking and Operation Management for all 20 Resorts and Booking
Points
 It should show real time availability and booking status for all Resorts for all travel Products
 Software developed on VB.Net with SQL 2005 as Database
 Online Booking Module with Payment Gateway integration with HDFC Gateway
 Schedule and On Request Data Synchronization between Central Server and Local Resort Server for updating records
 Advance Booking Management for Travel Products
 Day to day Operation Management of Resorts for Check in and Check Out, Billing, House keeping, etc
 Agent Sales Reporting & Commission Calculation

Travel Management System
Client Introduction
 India & UK based Travel Management Company with Affiliates, Agents and Suppliers around the World
 Client is leading agent for Travel Products like Hotel Rooms, Service Apartments, Airport Transfers, City Tours, Custom
Package, Business Tours, etc
Requirement
 All Employees, Affiliates, Agents and Supplier should be connected to single B2B Software Application for selling Travel
Products & Services
 It should cover Comprehensive Booking Operation Management for Hotel & Service Apartments Rooms, M.I.C.E.,
Packages, Airport Transfer, City Tours and other similar Travel Products
 It should show Real time availability information on Booking and option for Instant Booking and On Request Booking.
 It should supports Multi Currency and Comprehensive MIS Reports with option to convert to Excel, PDF or Email.
 IBN provided Software Solution on most advanced Microsoft .NET 2.0/3.0/3.5 Framework using ASP.NET 2.0/3.5, C#,
XML, ADO.NET and SQL Server 2005 with support for WSDL 1.1 compliant Web Services Interface
 Web based Software Application with right based access for restricted access to users
 Inventory Distribution through XML/ Web Services which makes it
 Software Application Structure is compliance with OTA (Open Travel Alliance) hence inbound and outbound distribution is
possible through XML/RSS Feeds
 Application has comprehensive Booking Operation Management which enables an Agent/User to add more bookings,
modify/reduce/extend existing bookings, Reconfirm or Cancel existing bookings. Besides this it also allows Site Administrator
or Authorized staff of Site Owner to generate Purchase Order on Supplier, Create Quotation and send it to Client for approval,
Approved Quotation can be converted into Confirmed Booking, Create Vouchers and print Travel cart, if inventory of the
product is not available then out of system booking can be carried out, for general products whose inventory is not available in
the system can be added as non database item
 A/R & A/P Processing for Receipts and Payments

Complete Service cycle Off shoring
Consulting-led Approach to Deliver Business Services
Low Cost of Ownership
Dedicated Team of Qualified and Certified Professionals
State-of-the-art Facilities and Infrastructure
Minimized Business Risk
Uninterrupted Operations
Data Security
Dedicated 24/7 Support Staff
Value Proposition

Head Office
IBN Technologies Limited, CyberNex, 4th Floor
Shankar Sheth Road, Swargate, Pune, Maharashtra 411037. INDIA.
(W) www.ibntech.com (E) info@ibntech.com (T) +91 20 2426 4182/83 (F) +91 20 2426 4184
London Office:
Mirabelle House, 26, Barclay Road, Croydon, Surrey CRO 1JN London. UK
(T) +44 20 3026 1884 (F) +44 20 7022 1713 (E): info@ibntech.co.uk

Ibn it service profile 2015

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