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Making The Leap From Business Analyst To
                                   Business Architect
                                                              Jeff Scott
                                     VP/ Business & Technology Strategy



IIBA / UK Chapter -- June 18, 2012
My Mission: create successful
    business architects
Don’t listen to enterprise architects!




                      “In theory, there is no
    Yogi Berra   difference between theory and
                  practice. In practice there is.”




6/13/2012        © 2012 Accelare. Proprietary and confidential. Do not copy.   3
Business architects have a wide variety
of backgrounds
            “What prior roles do business architects typically hold in your
            organization (immediately before becoming a business architect)?”

                                Business analyst                                                     60%
                             Enterprise architect                                             42%
                 Application or solution architect                                          39%
                    Information or data architect                                       27%
                              Business manager                                          27%
                  Project lead or lead developer                                        26%
                             Other business role                               12%
                                         Other IT role                     5%
                                                                            (multiple responses accepted)

                                                                                            Source: Forrester Research



6/13/2012                     © 2012 Accelare. Proprietary and confidential. Do not copy.                                4
Business architecture is an ecosystem
  with many players

                                  Business             Business Architect
                                  Architect                   [business]
                                      [IT]

                                                                                   BPM
                    EA
                                             Is business
                                             architecture
            Information
              Architect                      a function . .                             Business
                                                                                         Analyst
                                              or a role?

                 APM                                                              Business
                                                                                  Manager


                       Business Planner
                         - Strategist                            Business
                                                                 Executive
                                                  ???

6/13/2012                 © 2012 Accelare. Proprietary and confidential. Do not copy.              5
Business architects architect in the
  enterprise context


                                            2008 — 3%


 2008 — 9%
                                                  2008 — 15%

                  2008 — 47%



                                                                               2008 — 80%

2008 — 39%


                                                                            Source: Forrester Research



6/13/2012     © 2012 Accelare. Proprietary and confidential. Do not copy.
Business units are the focus

         Who business architects spend their                                         What business architects spend
         time with                                                                   their time on


Non-executive busienss leaders

                  Working alone                                                                                           Internal BU alignment
                                                                                                   19%
                 IT professionals                                                                             35%         Problem Solving
            IT senior managers                                                                13%
                                                                                                                          Enterprise Strategy
            EA team members
                                                                                                                          Cross BU integration
           Business executives                                                                          34%
       External to the company

                                    0%   5%   10%    15%      20%      25%


                                                                                                                    Source: Forrester Research




     6/13/2012                                 © 2012 Accelare. Proprietary and confidential. Do not copy.                                  7
Business architecture is about
exploration .... not standardization


                                                                                          Mature

               Experimentation
               New ideas
               Contradictions                                                           Innovation
               Frustration!

                                                                                         Dormant


       1987                                       2005                                                ?



6/13/2012                  © 2012 Accelare. Proprietary and confidential. Do not copy.                    8
What is business architecture?




6/13/2012       © 2012 Accelare. Proprietary and confidential. Do not copy.   9
The executive’s view




6/13/2012   © 2012 Accelare. Proprietary and confidential. Do not copy.   10
The organizational reality —
strategy diffusion

                    75%
                                                      75%
            75%


                                                 75%
                                                                                                  Strategic
              75%                                                68%                            effectiveness
                                                                                                 coefficient
                                                                                 61%
                                                                                        55%
                                                                                              49%




6/13/2012                 © 2012 Accelare. Proprietary and confidential. Do not copy.                   11
Executives know they are not getting the
expected value from their strategies

• In a 2010 HBR survey of
  1000 executives, only
  37% say their companies
  are “very good or
  excellent” at strategy
  execution.
• Only 23% blame current
  economic conditions as a
  major factor in their lack
  of execution.
Source: HBR 2010 Strategy Execution Survey


6/13/2012                                © 2012 Accelare. Proprietary and confidential. Do not copy.   12
What does business architecture do?
•     Effective strategy - creates a direct, clear linkage between executive intent
      and organizational actions
•     Effective investments - provides a structured approach to making
      strategic and operational investment decisions
•     Effective operations – clarifies the cross-organizational operating model
•     Creates new insights and perspectives – encourages new thinking about
      how the company creates value
       Business architecture attributes:
       • Focuses on “what” the business needs to do rather than “how” it
         does it.
       • Resonates with business thinkers (CxOs), P&L owners,
         strategists, product planners, etc.
       • Can be directed at a specific context (ecosystem, enterprise, line
         of business, business unit)
       • Is information rich and data lite
6/13/2012                   © 2012 Accelare. Proprietary and confidential. Do not copy.   13
Strategy to execution management
THE PROCESS OF BUSINESS ARCHITECTURE




6/13/2012        © 2012 Accelare. Proprietary and confidential. Do not copy.   14
Becoming a business architect




6/13/2012       © 2012 Accelare. Proprietary and confidential. Do not copy.   15
Thinking shift # 1
GIVE UP YOUR OLD PARADIGMS



            Thinking
            about
            thinking
                                                            Think diffferent

                           Thinking
                           differently



                                                                            Acting
                                                                            differently



                                                                                          Different
                                                                                          results

6/13/2012              © 2012 Accelare. Proprietary and confidential. Do not copy.            17
Thinking shift # 2
START WITH WHY



                 What
                                                                       Jeff’s “why”
                 How                                                   When we:
                                                                        think innovatively,
                                                                        work collaboratively, and
                 Why                                                    act strategically
                                                                       we create more value for our
                                                                       customers, shareholders, and
                                                                       employees.


                                                                http://www.ted.com/talks/simon_sinek_how
                                                                _great_leaders_inspire_action.html
                                                                    Adapted from: Start With Why, Simon Sinek



6/13/2012
                  © 2012 Accelare. Proprietary and confidential. Do not copy.                                   18
Thinking shift # 3
  “SHOULD” SHOULDN’T MATTER



                                       What                                         What should be
                                      can be

            What is




6/13/2012             © 2012 Accelare. Proprietary and confidential. Do not copy.                    19
Thinking shift # 3
  “SHOULD” SHOULDN’T MATTER




                                                              What can be


            What is


                                                                                     What
                                                                                    should
                                                                                      be




6/13/2012             © 2012 Accelare. Proprietary and confidential. Do not copy.            20
Thinking shift # 4
OPPORTUNITY FOCUSED - NOT EFFICIENCY FOCUSED




Revenue growth
                                  Revenue
is better
                                                                                Expense reduction
                                                                                is good
                                   Expense


                  Profit = Revenue – Expense




6/13/2012         © 2012 Accelare. Proprietary and confidential. Do not copy.                 21
Thinking shift # 5
SOLVE THE WHOLE PROBLEM


                                      Context


                                    Situation




                                     Problem




                                    Symptom



6/13/2012        © 2012 Accelare. Proprietary and confidential. Do not copy.   22
Thinking shift # 6
 COMPLEX PROBLEMS REQUIRE DIFFERENT APPROACHES



            Solution




                                        Context

                                                                 Problem




                                                                                 Root cause

6/13/2012          © 2012 Accelare. Proprietary and confidential. Do not copy.           23
Become more business-savvy
THINK LIKE BUSINESS EXECUTIVES


            • Improve your business perspective —
             read!

            • Find a business mentor

            • Build relationships

            • Create a business architecture for your
             organization


6/13/2012         © 2012 Accelare. Proprietary and confidential. Do not copy.   24
Thank You

   Jeff Scott
            Email:     Jeff.Scott@accelare.com
            Phone:     +1-704-275-1725
            LinkedIn: www.linkedin.com/in/logicalleap
                      www.linkedin.com/company/accelare
            Web:       www.accelare.com
            Twitter:   @accelare
            Blog:      http://jeffscott.accelare.com (The Business Architect)




6/13/2012                    © 2012 Accelare. Proprietary and confidential. Do not copy.   25

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Jeff Scott - Making the leap from Business Analyst to Business Architect

  • 1. Making The Leap From Business Analyst To Business Architect Jeff Scott VP/ Business & Technology Strategy IIBA / UK Chapter -- June 18, 2012
  • 2. My Mission: create successful business architects
  • 3. Don’t listen to enterprise architects! “In theory, there is no Yogi Berra difference between theory and practice. In practice there is.” 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 3
  • 4. Business architects have a wide variety of backgrounds “What prior roles do business architects typically hold in your organization (immediately before becoming a business architect)?” Business analyst 60% Enterprise architect 42% Application or solution architect 39% Information or data architect 27% Business manager 27% Project lead or lead developer 26% Other business role 12% Other IT role 5% (multiple responses accepted) Source: Forrester Research 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 4
  • 5. Business architecture is an ecosystem with many players Business Business Architect Architect [business] [IT] BPM EA Is business architecture Information Architect a function . . Business Analyst or a role? APM Business Manager Business Planner - Strategist Business Executive ??? 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 5
  • 6. Business architects architect in the enterprise context 2008 — 3% 2008 — 9% 2008 — 15% 2008 — 47% 2008 — 80% 2008 — 39% Source: Forrester Research 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy.
  • 7. Business units are the focus Who business architects spend their What business architects spend time with their time on Non-executive busienss leaders Working alone Internal BU alignment 19% IT professionals 35% Problem Solving IT senior managers 13% Enterprise Strategy EA team members Cross BU integration Business executives 34% External to the company 0% 5% 10% 15% 20% 25% Source: Forrester Research 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 7
  • 8. Business architecture is about exploration .... not standardization Mature  Experimentation  New ideas  Contradictions Innovation Frustration! Dormant 1987 2005 ? 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 8
  • 9. What is business architecture? 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 9
  • 10. The executive’s view 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 10
  • 11. The organizational reality — strategy diffusion 75% 75% 75% 75% Strategic 75% 68% effectiveness coefficient 61% 55% 49% 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 11
  • 12. Executives know they are not getting the expected value from their strategies • In a 2010 HBR survey of 1000 executives, only 37% say their companies are “very good or excellent” at strategy execution. • Only 23% blame current economic conditions as a major factor in their lack of execution. Source: HBR 2010 Strategy Execution Survey 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 12
  • 13. What does business architecture do? • Effective strategy - creates a direct, clear linkage between executive intent and organizational actions • Effective investments - provides a structured approach to making strategic and operational investment decisions • Effective operations – clarifies the cross-organizational operating model • Creates new insights and perspectives – encourages new thinking about how the company creates value Business architecture attributes: • Focuses on “what” the business needs to do rather than “how” it does it. • Resonates with business thinkers (CxOs), P&L owners, strategists, product planners, etc. • Can be directed at a specific context (ecosystem, enterprise, line of business, business unit) • Is information rich and data lite 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 13
  • 14. Strategy to execution management THE PROCESS OF BUSINESS ARCHITECTURE 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 14
  • 15. Becoming a business architect 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 15
  • 16.
  • 17. Thinking shift # 1 GIVE UP YOUR OLD PARADIGMS Thinking about thinking Think diffferent Thinking differently Acting differently Different results 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 17
  • 18. Thinking shift # 2 START WITH WHY What Jeff’s “why” How When we:  think innovatively,  work collaboratively, and Why  act strategically we create more value for our customers, shareholders, and employees. http://www.ted.com/talks/simon_sinek_how _great_leaders_inspire_action.html Adapted from: Start With Why, Simon Sinek 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 18
  • 19. Thinking shift # 3 “SHOULD” SHOULDN’T MATTER What What should be can be What is 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 19
  • 20. Thinking shift # 3 “SHOULD” SHOULDN’T MATTER What can be What is What should be 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 20
  • 21. Thinking shift # 4 OPPORTUNITY FOCUSED - NOT EFFICIENCY FOCUSED Revenue growth Revenue is better Expense reduction is good Expense Profit = Revenue – Expense 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 21
  • 22. Thinking shift # 5 SOLVE THE WHOLE PROBLEM Context Situation Problem Symptom 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 22
  • 23. Thinking shift # 6 COMPLEX PROBLEMS REQUIRE DIFFERENT APPROACHES Solution Context Problem Root cause 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 23
  • 24. Become more business-savvy THINK LIKE BUSINESS EXECUTIVES • Improve your business perspective — read! • Find a business mentor • Build relationships • Create a business architecture for your organization 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 24
  • 25. Thank You Jeff Scott Email: Jeff.Scott@accelare.com Phone: +1-704-275-1725 LinkedIn: www.linkedin.com/in/logicalleap www.linkedin.com/company/accelare Web: www.accelare.com Twitter: @accelare Blog: http://jeffscott.accelare.com (The Business Architect) 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 25