SlideShare a Scribd company logo
1 of 3
Download to read offline
top 5 low cost
                                           marketing tips

       Top 5 Low Cost Marketing Tips For Companies of any size !
If you are involved in the design or manufacture of technical products and you haven’t got the marketing budget of Intel
what can you do to promote your products? There are of course an infinite range of marketing ideas that you can plough
money into but which ones will give you the best “bang for your buck?”

A big budget does help, but the good news is that even with a limited budget you can build awareness and sales leads for
your business. What matters is that you are smart about which activities you choose to invest your money in and more
importantly that you consider actions where you have the best chance of measuring their effectiveness.

At Industrial Marketing Solutions we work on a daily basis with small-to-medium sized companies involved in industrial,
engineering and electronic markets. The following are 5 areas that we would recommend to any company looking at
future marketing plans or initiatives:



1. Website Design and Marketing                                  and what features are planned for the months ahead. Do
                                                                 any of these features suit your products or target markets?
Any company can have a professional and attractively             When you have these three things in place you are
designed website today. Your website should be your              ready to start writing your press releases. Most industry
number one sales tool and always present your company            magazines invite press releases as long as they are topic
and products in the best possible light. Good website            or newsworthy. If you have new products include these
design has nothing to do with what size your company             in your press releases. If you don’t have any new products,
turnover is but a poorly designed website can make               try to come up with interesting application stories or
potential customers view you as a smaller player than            case studies for your existing products. Planning and
you actually are. Good website design is only half the           circulating press releases in a professional way takes time
battle though. Customers need to be able to find you on          but if you have a limited budget it can be an extremely
the internet so spending some money on search engine             effective way to build awareness and sales leads.
optimisation (ie getting a decent ranking on the search
engines for key terms) is always advisable. Finally, there
are many 3rd party internet promotional options available
today and the majority of them are totally measurable.           3. Tradeshows
This means you can micro-test a lot of different options         Renting space at tradeshows can be very expensive but if
and follow the most successful ones. These range from            you are careful in choosing tradeshows which are focused
Adwords (sponsored rankings) to listings and promotions          on your target market they can be a great way to build
with industry websites. In summary therefore, put some           your business. What other marketing investment puts
effort into your website strategy – it will be worth it.         you face-to-face with so many potential customers in the
                                                                 space of 2-3 days? Where most companies fall down is
                                                                 in not during the actual tradeshow event but rather in
2. Press Releases                                                poor pre-show marketing and in post-show lead follow-
                                                                 up. This doesn’t have to cost a fortune either. Here are
Whether you have a budget for advertising or not, PR             a few simple tips: Before the Show: (1) Find out what
(Press Releases) should be part of your marketing plan.          potential or existing customers will attend the show and
PR is free brand exposure and can sometimes be even              try to arrange appointments at the show. (2) Send a pre-
better than a conventional advert because of its objective       show mailing to a wider list of suspects informing them
nature. Start by drawing up a list of magazines relevant         of your participation. (3) Put a notice on your website
to you and your target customers. Consider both printed          that you are attending (4) Finally, see what free publicity
and on-line magazines. Find out the name and contact             options are available through industry magazines coming
details of the editorial journalist that is responsible for PR   up to the event – most run special features the month
before. After the Show: (1) Enter all leads into a database,   About IMS Marketing
grade them and assign responsibility to your sales team
(2) After spending valuable resources on the tradeshow:        We are a technical marketing and channel development
Follow Up, Follow-Up, Follow-up! In summary: Plan              agency specializing in markets such as medical devices,
your tradeshow before, during and after the event to           communications technology, electronics, engineering
maximise its effectiveness.                                    and industrial products. Located in Ireland we support
                                                               companies seeking to develop their domestic markets
                                                               further as well as export-led companies looking to
                                                               develop European markets.
4. CRM Database
CRM stands for ‘Customer Relationship Marketing.’              We work in a hands-on and implementation focused way
The focus of CRM is in fostering long term relationships       with our clients providing experienced and professional
with existing and potential customers. It costs 5 times        outsourced support for both one-off and ongoing
more money to find a new customer than to keep an              market development programs. Whatever your budget,
existing one so the essence of CRM is simple and logical.      we can assist you in maximising your resources through
CRM goes beyond keeping your customer’s satisfied              practical, measurable and return-on-investment focused
however. It requires customer understanding. CRM               plans and activities.
starts with an effective contact database where you can
register details of all leads, prospects and customers
(lost and current). You should be able to segment this         Contact Us
database into different types of contacts, for example by
sector, geography, value, product interest, etc. When used     IMS Marketing
properly your database can become the driver not just          5 Lakeview Point,
for your sales efforts but for targeted marketing efforts      Claregalway Corporate Park,
(eg. mailings, sales promotions, electronic newsletters,       Co. Galway,
etc). Database marketing is about working smart and            Ireland
tailoring marketing messages and investments in a
focused and segmented way, something you can do                Telephone: +353 (0)91 735450
regardless of your company size or marketing budget.
                                                               E-Mail: info@imsmarketing.ie
                                                               Web: www.imsmarketing.ie
5. Stop Servicing Low Profit Customers
If this idea makes you gasp, think harder. You are falling
for the fallacy of increasing sales instead of boosting
profits. If you stop marketing to unprofitable (or even
breakeven profit) customers you have more time and
resources to spend on acquiring additional or new
profitable sales. In most businesses just 20% of customers
account for 80% of sales and profit (“Pareto Principle”).
Conversely, this means that most businesses have a large
number of customers contributing very little to the total
sales and profit of their business. If you think about it,
small customers can often take up as much time and
resources as larger ones? Take a detailed look at your
customer profitability data and then direct premium sales
and marketing resources to customers who count
IMS - Top 5 Low Cost Marketing Tips

More Related Content

Viewers also liked

How to get started with facebook ads
How to get started with facebook adsHow to get started with facebook ads
How to get started with facebook adsMooMu Media
 
Principle internet question
Principle internet questionPrinciple internet question
Principle internet questionanandhsaran
 
Shock a thon_2015_yuzutter_151004
Shock a thon_2015_yuzutter_151004Shock a thon_2015_yuzutter_151004
Shock a thon_2015_yuzutter_151004Yuichi Kurihara
 
Почему БИТ:Мобайл
Почему БИТ:МобайлПочему БИТ:Мобайл
Почему БИТ:Мобайлstudiobit
 
Cooperative learning
Cooperative learning Cooperative learning
Cooperative learning adhwaa
 
интернет
интернетинтернет
интернетkristina54
 
Session 1 introduction
Session 1 introductionSession 1 introduction
Session 1 introductionStephen Lord
 
7занятие.лебеди 4
7занятие.лебеди 47занятие.лебеди 4
7занятие.лебеди 4Galina Perova
 
Chemistry hl human biochemistry option self study guide
Chemistry hl human biochemistry option self study guideChemistry hl human biochemistry option self study guide
Chemistry hl human biochemistry option self study guidetwhite25
 

Viewers also liked (14)

Vegetarians
VegetariansVegetarians
Vegetarians
 
How to get started with facebook ads
How to get started with facebook adsHow to get started with facebook ads
How to get started with facebook ads
 
Principle internet question
Principle internet questionPrinciple internet question
Principle internet question
 
Shock a thon_2015_yuzutter_151004
Shock a thon_2015_yuzutter_151004Shock a thon_2015_yuzutter_151004
Shock a thon_2015_yuzutter_151004
 
Student magazine #2
Student magazine #2Student magazine #2
Student magazine #2
 
Почему БИТ:Мобайл
Почему БИТ:МобайлПочему БИТ:Мобайл
Почему БИТ:Мобайл
 
Sejarah internet
Sejarah internetSejarah internet
Sejarah internet
 
Cooperative learning
Cooperative learning Cooperative learning
Cooperative learning
 
интернет
интернетинтернет
интернет
 
Session 1 introduction
Session 1 introductionSession 1 introduction
Session 1 introduction
 
7занятие.лебеди 4
7занятие.лебеди 47занятие.лебеди 4
7занятие.лебеди 4
 
RECETA DE TACOS - RECIPE ABOUT TACOS
RECETA DE TACOS - RECIPE ABOUT TACOSRECETA DE TACOS - RECIPE ABOUT TACOS
RECETA DE TACOS - RECIPE ABOUT TACOS
 
Geografi
GeografiGeografi
Geografi
 
Chemistry hl human biochemistry option self study guide
Chemistry hl human biochemistry option self study guideChemistry hl human biochemistry option self study guide
Chemistry hl human biochemistry option self study guide
 

Recently uploaded

It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...lizamodels9
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...Suhani Kapoor
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 

Recently uploaded (20)

It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
Call Girls In Holiday Inn Express Gurugram➥99902@11544 ( Best price)100% Genu...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
VIP Call Girls Gandi Maisamma ( Hyderabad ) Phone 8250192130 | ₹5k To 25k Wit...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 

IMS - Top 5 Low Cost Marketing Tips

  • 1. top 5 low cost marketing tips Top 5 Low Cost Marketing Tips For Companies of any size ! If you are involved in the design or manufacture of technical products and you haven’t got the marketing budget of Intel what can you do to promote your products? There are of course an infinite range of marketing ideas that you can plough money into but which ones will give you the best “bang for your buck?” A big budget does help, but the good news is that even with a limited budget you can build awareness and sales leads for your business. What matters is that you are smart about which activities you choose to invest your money in and more importantly that you consider actions where you have the best chance of measuring their effectiveness. At Industrial Marketing Solutions we work on a daily basis with small-to-medium sized companies involved in industrial, engineering and electronic markets. The following are 5 areas that we would recommend to any company looking at future marketing plans or initiatives: 1. Website Design and Marketing and what features are planned for the months ahead. Do any of these features suit your products or target markets? Any company can have a professional and attractively When you have these three things in place you are designed website today. Your website should be your ready to start writing your press releases. Most industry number one sales tool and always present your company magazines invite press releases as long as they are topic and products in the best possible light. Good website or newsworthy. If you have new products include these design has nothing to do with what size your company in your press releases. If you don’t have any new products, turnover is but a poorly designed website can make try to come up with interesting application stories or potential customers view you as a smaller player than case studies for your existing products. Planning and you actually are. Good website design is only half the circulating press releases in a professional way takes time battle though. Customers need to be able to find you on but if you have a limited budget it can be an extremely the internet so spending some money on search engine effective way to build awareness and sales leads. optimisation (ie getting a decent ranking on the search engines for key terms) is always advisable. Finally, there are many 3rd party internet promotional options available today and the majority of them are totally measurable. 3. Tradeshows This means you can micro-test a lot of different options Renting space at tradeshows can be very expensive but if and follow the most successful ones. These range from you are careful in choosing tradeshows which are focused Adwords (sponsored rankings) to listings and promotions on your target market they can be a great way to build with industry websites. In summary therefore, put some your business. What other marketing investment puts effort into your website strategy – it will be worth it. you face-to-face with so many potential customers in the space of 2-3 days? Where most companies fall down is in not during the actual tradeshow event but rather in 2. Press Releases poor pre-show marketing and in post-show lead follow- up. This doesn’t have to cost a fortune either. Here are Whether you have a budget for advertising or not, PR a few simple tips: Before the Show: (1) Find out what (Press Releases) should be part of your marketing plan. potential or existing customers will attend the show and PR is free brand exposure and can sometimes be even try to arrange appointments at the show. (2) Send a pre- better than a conventional advert because of its objective show mailing to a wider list of suspects informing them nature. Start by drawing up a list of magazines relevant of your participation. (3) Put a notice on your website to you and your target customers. Consider both printed that you are attending (4) Finally, see what free publicity and on-line magazines. Find out the name and contact options are available through industry magazines coming details of the editorial journalist that is responsible for PR up to the event – most run special features the month
  • 2. before. After the Show: (1) Enter all leads into a database, About IMS Marketing grade them and assign responsibility to your sales team (2) After spending valuable resources on the tradeshow: We are a technical marketing and channel development Follow Up, Follow-Up, Follow-up! In summary: Plan agency specializing in markets such as medical devices, your tradeshow before, during and after the event to communications technology, electronics, engineering maximise its effectiveness. and industrial products. Located in Ireland we support companies seeking to develop their domestic markets further as well as export-led companies looking to develop European markets. 4. CRM Database CRM stands for ‘Customer Relationship Marketing.’ We work in a hands-on and implementation focused way The focus of CRM is in fostering long term relationships with our clients providing experienced and professional with existing and potential customers. It costs 5 times outsourced support for both one-off and ongoing more money to find a new customer than to keep an market development programs. Whatever your budget, existing one so the essence of CRM is simple and logical. we can assist you in maximising your resources through CRM goes beyond keeping your customer’s satisfied practical, measurable and return-on-investment focused however. It requires customer understanding. CRM plans and activities. starts with an effective contact database where you can register details of all leads, prospects and customers (lost and current). You should be able to segment this Contact Us database into different types of contacts, for example by sector, geography, value, product interest, etc. When used IMS Marketing properly your database can become the driver not just 5 Lakeview Point, for your sales efforts but for targeted marketing efforts Claregalway Corporate Park, (eg. mailings, sales promotions, electronic newsletters, Co. Galway, etc). Database marketing is about working smart and Ireland tailoring marketing messages and investments in a focused and segmented way, something you can do Telephone: +353 (0)91 735450 regardless of your company size or marketing budget. E-Mail: info@imsmarketing.ie Web: www.imsmarketing.ie 5. Stop Servicing Low Profit Customers If this idea makes you gasp, think harder. You are falling for the fallacy of increasing sales instead of boosting profits. If you stop marketing to unprofitable (or even breakeven profit) customers you have more time and resources to spend on acquiring additional or new profitable sales. In most businesses just 20% of customers account for 80% of sales and profit (“Pareto Principle”). Conversely, this means that most businesses have a large number of customers contributing very little to the total sales and profit of their business. If you think about it, small customers can often take up as much time and resources as larger ones? Take a detailed look at your customer profitability data and then direct premium sales and marketing resources to customers who count