Large enterprises have hierarchical organizations to define areas of responsibility and drive better accountability. Those structures often block cross-team interactions and knowledge sharing that slow innovation and agility. We will discuss strategies that use open platforms to drive meaningful development outcomes through collaboration and productivity across the enterprise.

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Default to Open
Transcend organizational silos with open development
workflows

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Greg Padak
GitHub Solutions Engineer
devops practitioner
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How to drive more meaningful
development outcomes

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Leader in
Open Source
Development
Data
Transparent
Collaboration

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But first, some history we can
definitely agree on

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The devops movement applied
development principles to Ops and
Infrastructure challenges

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Positive feedback loops demand
continuous improvement on all fronts

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How to drive more meaningful
development outcomes

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How to drive more meaningful
development outcomes
Without dramatically changing
org structures

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Challenges Desired Behaviors
& Outcomes
Strategies

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Challenges: lessons learned
from real organizations

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A classic vertical organization
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From the top down things can be pretty
clear, but from the bottom up it can
get foggy real quick

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Most organizations struggle with
awareness of existing enterprise
development

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Organizational distance between
developers directly correlates to bugs
and delays

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Developer Churn
Easy for individuals, disruptive to
employers

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“Good enough” solutions stop gaps, but
they don’t fulfill and retain people

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How much are you willing to pay for a
1% productivity increase of
developers that cost $100K+ per year?

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Desired behaviors and
outcomes

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• Immersion into workflow
• Voluntary information disclosure
• Context creation and awareness

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Immersion into the workflow

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B U I L D
C O L L A B O R A T E
S H I P

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CI works best when it’s not a
DOS attack on your SCM system

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This is about friction

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Time spent In Meetings:
Bugs are found:
Code Reviews:
Deployment:
60 - 85%
During code review or QA
Once a week
Ops and PMO decide
when to deploy
Example Developer Calendar
A bad workflow looks like this

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This is better!

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Create context and awareness

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electron.atom.io

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Agency plus contextual awareness makes
developers better and bolder, allowing each
individual to maximize potential for impact

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Voluntary information
disclosure

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Happy, productive developers

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Strategies to elicit positive
behaviors and outcomes

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A single platform for
collaboration and coordination

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Software
Development
Design
Project
Management
Operations
Security
Domain
Experts
Customer
Support
Executive
Leadership
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Let everyone speak software together

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Your shared platform must be
Ridiculously Extensible.
Single platform

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Single platform

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Ad Hoc team creation that isn’t
strictly tied to administrators
Single platform

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Project creation on a frictionless
plane
Single platform

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Must unify source code and
documentation for a given project
Single platform

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Default to openness

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Software
Development
Design
Project
Management
Operations
Security
Domain
Experts
Customer
Support
Executive
Leadership
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Let everyone see everything*

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Structure repositories, documentation,
and team goals in a way that other teams
can freely understand what’s going on
Default to openness

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https://github.com/atom

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Discoverability
Default to openness

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Search everything from one
place
Discoverability

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Discoverability

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Experiment with informal
organizations

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CreateTeams fast with an easy
way to reference them
Informal organizations
Javascript-devs, SQL-ninjas
2014-security-event, auth-refactor-devs

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org/devGroupA org/devGroupB org/devGroupC

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org/devGroupA org/devGroupB org/devGroupC
org/javascript-devs

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org/devGroupA org/devGroupB org/devGroupC
org/javascript-devs
org/security

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org/devGroupA org/devGroupB org/devGroupC
org/javascript-devs
org/security
org/SQL

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org/javascript-devs
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org/devGroupA org/devGroupB org/devGroupC
org/security
org/SQL
Reports to devGroupA
Part of security and SQL
teams

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org/javascript-devs
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org/devGroupA org/devGroupB org/devGroupC
org/security
org/SQL
Reports to devGroupC
Part of javascript devs and
SQL teams

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Informal organizations are about
cultures of inclusivity
Informal organizations

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Team Radars: a best practice in
knowledge sharing
Informal organizations

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If everyone is here, then they’re not
doing something important
somewhere else
Informal organizations

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Informal organizations
Your weekly/daily standup
in asynchronous format

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Informal organizations
Cross link interesting information

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Chat rooms should exist for every
significant team and function, with
open access to everyone
Informal organizations

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Integrate chat with your single
platform
Informal organizations

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Informal organizations

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Take ChatOps for a spin
Informal organizations

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Informal organizations

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Informal organizations
ChatOps for everyone

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Default to Open
and drive more meaningful development outcomes

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Greg Padak
@gpadak on GitHub
@testinginprod on Twitter
Q&A time!
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