You can watch the replay for this Geek Sync webcast in the IDERA Resource Center: https://www.idera.com/resourcecentral/webcasts/geeksync/select-appropriate-approach-data-governance There are three distinct approaches organizations can follow to implement Data Governance. There is the command-and-control approach, the traditional approach and the non-invasive approach to putting a formal program in place. The benefits and the issues that result from the selected approach may not be what you think they are. During the session, Bob Seiner will compare and contrast the three approaches to Data Governance while targeting the results at helping you to select the appropriate approach for your organization. Bob will clearly outline the similarities and differences in the approaches and provide examples of the results you can expect from each. In this webinar, Bob will provide details of: -Three approaches to implementing a Data Governance program -The core components that must be addressed (and how they differ by approach) -A tool you can use to select the most appropriate approach to Data Governance -Why the selection of approach is a critical decision -How to select the best approach for your organization Speaker: Bob Seiner is a thought-leader in the field of Data Governance and is known for his unique approach to the discipline. Bob focuses on consultative mentoring with his clients as the President and Principal of KIK Consulting & Educational Services (KIKconsulting.com) and the Publisher of The Data Administration Newsletter (TDAN.com). Bob is the author of the book “Non-Invasive Data Governance: The Path of Least Resistance and Greatest Success”, available on Amazon.com, and speaks often through his DATAVERSITY webinar series (Real-World Data Governance) and the Data Governance industry’s leading events.

1. How to Select the Appropriate Approach
to Data Governance
Robert S. Seiner – KIK Consulting / TDAN.com
December 1, 2020 – 12:00 noon EST

2. Agenda for Today’s Webinar
• In this webinar, I will discuss:
– Three Approaches to Implementing a Data Governance Program
– Core Components That Must Be Addressed
– A Tool to Select the Most Appropriate Approach to Data Governance
– Why the Selection of Approach is a Critical Decision
– How to Select the Best Approach for Your Organization

3. Definitions
• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
• Metadata
– Information Stored in IT Tools that Improves the Business and Technical
Understanding of Data and Data-Related Resources.

4. Using a Framework to Compare Approaches
• Method to Complete Comparison
– Share Data Governance Framework
– Define and Validate the Core Components
– Define Organizational Levels
– Define Distinct Approaches
– Comparing Components by Approach

5. Using a Framework to Compare Approaches
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
NON-INVASIVE DATA GOVERNANCE™ FRAMEWORK
DATA
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED

6. Using a Framework to Compare Approaches
Endorse
Enforce
Authorize
Direct
Approve
Prioritize
Resolve
EXECUTIVE
STRATEGIC
TACTICAL
OPERATIONAL
SUPPORT
Facilitate
Mediate
Promote
Operate
Manage
Handle
Formalize
Adhere
Enforce
Approve
Act
Acceptance
Participation
Performance
Subject
Quality
Metrics
Accountability
Efficiency
Effectiveness
Collect
Report
Policy
Directive
Audit
Charter
Best Practices
Guidelines
Roadmap
Standards
Requirements
Workflows
Glossary
Dictionary
Catalog
Repository
DG Tools
Metadata Tools
KIK Artifacts
Support
Sponsor
Understand
Status
Evaluate
Commend
Standards
Subject Area
Project
Orientation
Onboard
Ongoing
Plan
Develop
Deliver
Leadership
Steering
Committee
Preside
DG Program
DG Council
Domain Stewards
Data Owners
SMEs
Operational
Data Stewards
Users
Prog Mgmt
Admin
Work Groups
Partners
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
Levels
Components
ROLES
COMMUNICATIONS
TOOLS
METRICS
PROCESSES
NON-INVASIVE DATA GOVERNANCE™ FRAMEWORK
Leadership
Dashboard
KPIs
Enterprise
Performance
Subject Area
X-Business Unit
Business Unit
Function
Accountability
Inventory
Metadata
DATA
LEVELS
EXECUTIVE – SENIOR LEADERSHIP TEAM
STRATEGIC – BUSINESS & TECHNOLOGY MGMT
TACTICAL – SUBJECT MATTER EXPERTISE
OPERATIONAL – DAILY JOB FUNCTION
SUPPORT – FUNCTIONAL MANAGEMENT
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED

7. • Command and Control Approach
• Assign people to be Data Stewards
• Typical assignments are as Data Owners
• Select Number of People
• Told “You will do this.”
• Most invasive approach to stewardship.
Three Approaches to Implementing a Data Governance

8. • Questions about the Command-and-Control Approach
• How will people accept being assigned as Data Stewards?
• How will you define the role of the Data Owner?
• Will we cover the entire organization with a select number of people?
• How will people respond to being told “You will do this”?
• Do we consider this approach to be “over and above”?
Three Approaches to Implementing a Data Governance

9. • Traditional Approach
• Identify people to be Data Stewards
• Typical stewards are identified as Data Owners
• Still a Select Number of People
• Told “You need to do this.”
• Less invasive approach to stewardship / still invasive.
Three Approaches to Implementing a Data Governance

10. • Questions about the Traditional Approach
• How will people accept being identified as Data Stewards?
• How will you define the role of the Data Owner?
• Will we cover the entire organization with a select number of people?
• How will people respond to being told “You need to do this”?
• Is this approach still “over and above”?
Three Approaches to Implementing a Data Governance

11. • Non-Invasive Approach
• Recognize people to be Data Stewards
• Typical stewards are recognized by their relationship to data.
• Everybody is a Data Steward / Complete Organizational Coverage
• Told “You are already doing this.”
• Least invasive approach to stewardship / non-invasive.
Three Approaches to Implementing a Data Governance

12. • Questions about the Non-Invasive Approach
• How will people accept being recognized as Data Stewards?
• How will you define the role of the Steward, Domain Steward?
• Will we cover the entire organization by following this approach?
• How will people respond to being told “You are already doing this”?
• Is this approach suited to fit the culture of your organization?
Three Approaches to Implementing a Data Governance

13. • Core Components
– Data
– Roles (Authority)
– Processes
– Communications
– Metrics
– Tools
Core Components That Must Be Addressed

14. • Core Components
– Data
– Roles (Authority)
– Processes
– Communications
– Metrics
– Tools
Core Components That Must Be Addressed
• Levels to Consider
– Executive
– Strategic
– Tactical
– Operational
– Support
– Administrative (?)

15. • Data
– This component focuses on the scope of the resources that are being governed.
– It is important to differentiate between data, information, records and knowledge.
– The way the resource is governed is similar across all categories of “data”.
– This includes the “execution and enforcement of authority”.
– This includes the “formalization of accountability”.
Core Components That Must Be Addressed

16. • Roles (Authority)
– Second and perhaps most important foundational component.
– The way roles are defined is a predictor of the effort required to govern.
– Roles are represented through an Operating Model of Roles & Responsibilities.
– The pyramid diagram is represented in the second column of the Framework.
– The Operating Model includes a detailed description of formalized responsibilities,
escalation and decision paths, how roles are formally engaged in processes, and
communications that are shared with each level.
Core Components That Must Be Addressed

17. Core Components That Must Be Addressed

18. • Processes
– It is a core component to consider the way the Roles are applied to business.
– The notion of the “Data Governance process” misrepresents the fact that processes
are a primary component of Data Governance success.
– There is not a single process that is governed, rather there are a series of processes to
which Data Governance will be applied.
– Data Governance programs typically provide repeatable processes that reflect the
appropriate level of formal accountability throughout the process.
– Data Governance focuses on getting the “right” person involved in the “right” step of
the process to deliver the “right” result regardless of the process focus – issue
resolution, protection, quality, project-focused;
– Data Governance becomes the application of formal governance to process.
Core Components That Must Be Addressed

19. • Communications
– Communication is a critical component of successful DG programs.
– Raising the data awareness of every person that defines, produces, and uses data is
critical to achieving program success.
– Education must focus on policies, handling rules, best practices, standards, processes,
and role-based governance activities.
– Communications play a role in every aspect of program definition and delivery.
– Communications must be thorough and measurable.
– Communications must focus on formalizing accountability for the processes
mentioned above: issue resolution, protection, quality, project-focused, or any other
application of authority to how data is managed.
Core Components That Must Be Addressed

20. • Metrics
– DG programs must be able to measure their impact on the organization.
– Responsibility of the Support role often called the Data Governance Lead and Team.
– The impact/value may be financially quantifiable, but this may not always be the case.
– Measuring efficiency and effectiveness improvements require benchmarks of present
state and the governed activity of measuring and reporting results.
– Organizations measure improvements in governance through collecting and reporting
the number of issues recorded and addressed
– These organization also quantifying the value of issue resolution, quantifying
education, awareness and certification of handling rules and incidents that are
formally addressed.
Core Components That Must Be Addressed

21. • Tools
– Tools of DG enable the program to deliver value to the organization.
– Organizations use tools they develop internally as well as tools that they’ve purchased
to fill specific needs of their programs.
– The tools that are developed or purchased are based on practicality, ease-of-use, and
the specific goals of the Data Governance program.
– Tools are used to formalize accountability for the management of data and improve
the knowledge of the data, rules, processes required to govern data.
– Tools are used to record and make available metadata in order to improve the
understanding and quality of data across the Enterprise.
Core Components That Must Be Addressed

22. • Steps to Select the Most Appropriate Approach
– Determine the Core Components Necessary for Your Organization
– Define the Appropriate Levels for Your Organization
– Simple Matrix to Cross-Reference Components by Approach
– Complete Narrative for How Each Component/Approach Differs
– Drum roll please ………………. Here is the tool!
Tool to Select the Most Appropriate Approach

23. Tool to Select the Most Appropriate Approach
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data

24. • Data
• Command-and-Control Approach
• Singular focus on database resources
• Focus on structured data … and if successful, other data
– Traditional Approach
• Focused on structured and unstructured data
• Call it DG, IG, RG, MDG, BDG … maybe multiple programs
– Non-Invasive Approach
• Focused on data, information, records and knowledge
• Singular program and approach to all governance
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Tool to Select the Most Appropriate Approach

25. • Roles (Authority)
• Command-and-Control Approach
• People are assigned new roles
• People are given new levels of authority
– Traditional Approach
• People are told they also have a new role
• People are given new levels of authority
– Non-Invasive Approach
• People are recognized for their relationship to the data
• People levels of authority are formalized
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Tool to Select the Most Appropriate Approach

26. • Processes
• Command-and-Control Approach
• New Processes
• All Processes will be Governed
• Traditional Approach
• Single Data Governance Process
• The Data Governance Process
• Non-Invasive Approach
• Governance Applied to Process
• Appropriate Processes are Governed
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Tool to Select the Most Appropriate Approach

27. • Communications
– Command-and-Control Approach
• Governance is Mandatory
• You will do this.
– Traditional Approach
• Governance is Important
• You should do this.
– Non-Invasive Approach
• Governance based on Data Relations.
• You already do this.
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Tool to Select the Most Appropriate Approach

28. • Metrics
– Command-and-Control Approach
• Measure Value of Governing Data
• Terms of ROI
– Traditional Approach
• Measure Data Itself
• Terms of Data Discipline
– Non-Invasive Approach
• Measure Advancements
• Terms of Awareness / Following Rules
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Tool to Select the Most Appropriate Approach

29. • Tools
– Command-and-Control Approach
• Purchase Tool First
• Tool a Large Part of Solution
– Traditional Approach
• Leverage Existing Tools First
• Tool Drives the Solution
– Non-Invasive Approach
• Leverage and Build Toolkit
• Tool Enables Solution
Recognize
Formalize
Roles
Apply to
Process
ROLES
PROCESS
COMMUNICATIONS
METRICS
TOOLS
You Already
Do This
Measure
Advancement
Leverage
Build
Purchase
Identify
Roles
Single
Process
You Should
Do This
Measure
Data
Leverage
Existing
Copyright © 2020 – Robert S. Seiner and KIK Consulting & Educational Services, LLC
APPROACHES
COMMAND and CONTROL – LIMITED COVERAGE
TRADITIONAL – RESPONSIVE COVERAGE
NON-INVASIVE – COMPLETE COVERAGE
COMPONENTS
DATA – ASSETS BEING GOVERNED
ROLES – FORMAL ACCOUNTABILITY
PROCESSES – APPLICATION / ENFORCEMENT
COMMUNICATIONS – EDUC, TRN, AWARENESS
METRICS – MEASUREMENTS and KPIs
TOOLS – ARTIFACTS PURCHASED / DEVELOPED
Components
Governance Approaches
TRADITIONAL
NON-INVASIVE
DATA GOVERNANCE FRAMEWORK COMPARISON
Assign
Roles
New
Process
You Will
Do This
Measure
Value
Purchase
First
COMMANDandCONTROL
Data
Information
Records
Knowledge
DATA
Data
Information
Data
Tool to Select the Most Appropriate Approach

30. • The approach may impact how the program is perceived / accepted.
Why the Selection of Approach is a Critical Decision

31. • People have day jobs and may push back on “more work”.
Why the Selection of Approach is a Critical Decision

32. • “Non-invasive” may be misunderstood, … so explain it well.
Why the Selection of Approach is a Critical Decision

33. • “Everybody is a data steward” may be misunderstood, … so explain it well.
Why the Selection of Approach is a Critical Decision

34. • Understand what will be acceptable to your organization.
How to Select the Best Approach for Your Organization

35. • Consider putting significant effort toward messaging.
How to Select the Best Approach for Your Organization

36. • Consider what has worked / has not worked in the past.
How to Select the Best Approach for Your Organization

37. • Disruption (or being viewed this way) will be a risky proposition.
How to Select the Best Approach for Your Organization

38. • In this webinar I discussed:
– Three Approaches to Implementing a Data Governance Program
– Core Components That Must Be Addressed
– A Tool to Select the Most Appropriate Approach to Data Governance
– Why the Selection of Approach is a Critical Decision
– How to Select the Best Approach for Your Organization
Summary

39. Questions and Answers

40. • Robert S. Seiner
• KIK Consulting & Educational Services – KIKconsulting.com
• The Data Administration Newsletter – TDAN.com
• Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
• 412.220.9643
• rseiner@tdan.com
• @RSeiner @TDAN_com
Contact Information