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Behavioral Programs as a Resource 
AESP Fall Chapter Meeting, October 2013
Examples of “behavioral energy efficiency” 
1% - 2.5% Reduction 
per Household 
0% - 9% Reduction per 
Household
Changing residential portfolios 
Actual or Planned Proportion of Electric 
Portfolio Savings for Behavioral Programs (%) 
2011 2012 2013 2014 
Otter Tail Power Company 24.2% 27.4% 27.4% 6.6% 
PPL Electric Utilities 1.3% 
Indianapolis Power & Light 22.2% 
NIPSCO 18.6% 5.7% 4.7% 
Puget Sound Energy 8.3% 
ComEd 10.0% 9.9% 12.5% 
PNM 9.6% 
Ameren Illinois 9.8% 10.6% 11.6% 
Arizona Public Service 7.7% 6.7% 
FirstEnergy - Met-Ed 3.4% 8.2% 
Duke Energy 0.5% 3.9% 
National Grid 12.5% 14.6% 
Bonneville Power 
Administration 2.1% 
Xcel Energy - Minnesota 2.4% 2.2% 2.7% 2.5% 
Xcel Energy - Colorado 4.3% 4.2% 7.8% 
FirstEnergy - West Penn 
Power 0.1% 1.3% 5.8% 
Source: QuadROI
Behavior programs as a resource 
Source 
Duration 
Cost to Acquire
What is the source of the savings? 
Data points to as much as 40% of savings 
associated with physical measures 
Estimated 
savings 
breakdown: 
Measures: 40% 
Behaviors: 60% 
Treatment customers reported 
greater measure-based 
actions compared to control 
group, including: consumer 
electronics, building envelope, 
low-cost measures 
4 Year SMUD OPower Impact 
Evaluation, Integral Analytics 2013 
MA Three-year Cross-cutting Behavioral Program Evaluation, 
Opinion Dynamics with Navigant Consulting, 2012
How long will the savings last? 
Persistence should be considered in two ways: 
(1) with treatment, and (2) Without treatment 
Massachusetts Cross-Cutting Behavioral Program Evaluation Integrated Report, Opinion Dynamics with Navigant and Evergreen Economics, 2013
How long will the savings last? 
Persistence should be considered in two ways: 
(1) with treatment, and (2) without treatment 
• Savings with treatment per household: 
2.8% 
• Percent reduction in savings after two years 
without treatment: 39% 
Puget Sound Energy’s Home Energy Reports 2012 Impact Evaluation, KEMA 2013
How long will the savings last? 
Years kWh 
~25 yrs 
~15 yrs 
~5 yrs 
?
How long will the savings last? 
Behavioral Prog. Achieved Savings as a Percent of 2012 MA Annual Savings 
O t h e r 
R e s i d e n t i a l 
E l e c t r i c 
P r o g r a m s , 7 7 % 
N G R I D E l e c t r i c 
H E R P r o g r a m , 
1 9 % 
N S T A R E l e c t r i c 
H E R P r o g r a m , 
3 % 
W M E C o 
P r o g r a m , 1 % 
S t a t e w i d e 2 0 1 2 A n n u a l E l e c t r i c 
Massachusetts Cross-Cutting Behavioral Program Evaluation Integrated Report, Opinion Dynamics with Navigant and 
Evergreen Economics, 2013
How long will the savings last? 
Behavioral Programs Achieved Savings as a Percent of 2012 Lifetime Savings 
S t a t e w i d e 2 0 1 2 L i f e t i m e , E l e c t r i c 
O t h e r 
R e s i d e n t i a l 
E l e c t r i c 
P r o g r a m s , 9 6 % 
N G R I D E l e c t r i c 
H E R P r o g r a m , 
3 . 2 % 
N S T A R E l e c t r i c 
H E R P r o g r a m , 
0 . 4 % 
W M E C o 
P r o g r a m , 0 . 1 % 
Massachusetts Cross-Cutting Behavioral Program Evaluation Integrated Report, Opinion Dynamics with Navigant and 
Evergreen Economics, 2013
What is the cost to acquire these 
savings? 
Annual electric savings range from 0.1% to 
27% of total residential portfolio goal 
The share of budget dedicated to behavioral 
programs ranges from 0.3% to 10% of overall 
portfolio spending. 
The proportion of kWh savings attributable to 
behavioral programs is on average 3 to 4 x the 
budget share 
Source: QuadROI
Are we paying twice for the same 
savings? 
Years kWh
Channeling and double-counting 
Other DSM 
Behavior 
Program 
% of Total HER Savings due to 
Other Programs 
PG&E 
PSE 
12% 
.02% 
Upstream 
(surveys) 
Downstream 
(database) 
12% 
.02% 
0% 
Upstream 
(in-homes) 
Downstream 
(database) 
0%
Behavior programs as a resource
Anne E Dougherty 
Founding Advisor 
m: 608 561 2019 
e: anne@illumeadvising.com 
Anne Illume 
@anneillume

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Slides for aesp fall sv

  • 1. Behavioral Programs as a Resource AESP Fall Chapter Meeting, October 2013
  • 2. Examples of “behavioral energy efficiency” 1% - 2.5% Reduction per Household 0% - 9% Reduction per Household
  • 3. Changing residential portfolios Actual or Planned Proportion of Electric Portfolio Savings for Behavioral Programs (%) 2011 2012 2013 2014 Otter Tail Power Company 24.2% 27.4% 27.4% 6.6% PPL Electric Utilities 1.3% Indianapolis Power & Light 22.2% NIPSCO 18.6% 5.7% 4.7% Puget Sound Energy 8.3% ComEd 10.0% 9.9% 12.5% PNM 9.6% Ameren Illinois 9.8% 10.6% 11.6% Arizona Public Service 7.7% 6.7% FirstEnergy - Met-Ed 3.4% 8.2% Duke Energy 0.5% 3.9% National Grid 12.5% 14.6% Bonneville Power Administration 2.1% Xcel Energy - Minnesota 2.4% 2.2% 2.7% 2.5% Xcel Energy - Colorado 4.3% 4.2% 7.8% FirstEnergy - West Penn Power 0.1% 1.3% 5.8% Source: QuadROI
  • 4. Behavior programs as a resource Source Duration Cost to Acquire
  • 5. What is the source of the savings? Data points to as much as 40% of savings associated with physical measures Estimated savings breakdown: Measures: 40% Behaviors: 60% Treatment customers reported greater measure-based actions compared to control group, including: consumer electronics, building envelope, low-cost measures 4 Year SMUD OPower Impact Evaluation, Integral Analytics 2013 MA Three-year Cross-cutting Behavioral Program Evaluation, Opinion Dynamics with Navigant Consulting, 2012
  • 6. How long will the savings last? Persistence should be considered in two ways: (1) with treatment, and (2) Without treatment Massachusetts Cross-Cutting Behavioral Program Evaluation Integrated Report, Opinion Dynamics with Navigant and Evergreen Economics, 2013
  • 7. How long will the savings last? Persistence should be considered in two ways: (1) with treatment, and (2) without treatment • Savings with treatment per household: 2.8% • Percent reduction in savings after two years without treatment: 39% Puget Sound Energy’s Home Energy Reports 2012 Impact Evaluation, KEMA 2013
  • 8. How long will the savings last? Years kWh ~25 yrs ~15 yrs ~5 yrs ?
  • 9. How long will the savings last? Behavioral Prog. Achieved Savings as a Percent of 2012 MA Annual Savings O t h e r R e s i d e n t i a l E l e c t r i c P r o g r a m s , 7 7 % N G R I D E l e c t r i c H E R P r o g r a m , 1 9 % N S T A R E l e c t r i c H E R P r o g r a m , 3 % W M E C o P r o g r a m , 1 % S t a t e w i d e 2 0 1 2 A n n u a l E l e c t r i c Massachusetts Cross-Cutting Behavioral Program Evaluation Integrated Report, Opinion Dynamics with Navigant and Evergreen Economics, 2013
  • 10. How long will the savings last? Behavioral Programs Achieved Savings as a Percent of 2012 Lifetime Savings S t a t e w i d e 2 0 1 2 L i f e t i m e , E l e c t r i c O t h e r R e s i d e n t i a l E l e c t r i c P r o g r a m s , 9 6 % N G R I D E l e c t r i c H E R P r o g r a m , 3 . 2 % N S T A R E l e c t r i c H E R P r o g r a m , 0 . 4 % W M E C o P r o g r a m , 0 . 1 % Massachusetts Cross-Cutting Behavioral Program Evaluation Integrated Report, Opinion Dynamics with Navigant and Evergreen Economics, 2013
  • 11. What is the cost to acquire these savings? Annual electric savings range from 0.1% to 27% of total residential portfolio goal The share of budget dedicated to behavioral programs ranges from 0.3% to 10% of overall portfolio spending. The proportion of kWh savings attributable to behavioral programs is on average 3 to 4 x the budget share Source: QuadROI
  • 12. Are we paying twice for the same savings? Years kWh
  • 13. Channeling and double-counting Other DSM Behavior Program % of Total HER Savings due to Other Programs PG&E PSE 12% .02% Upstream (surveys) Downstream (database) 12% .02% 0% Upstream (in-homes) Downstream (database) 0%
  • 14. Behavior programs as a resource
  • 15. Anne E Dougherty Founding Advisor m: 608 561 2019 e: anne@illumeadvising.com Anne Illume @anneillume