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Practical Assignment : The elevator pitch & NABC
Get your point across
Your Elevator Pitch

   It’s a communication tool

   Get your point across in the
    time span of an elevator ride.
    (2 minutes max)

   An elevator pitch is an
    overview of an idea, product,
    service, project, person, or
    other solution and is designed
    to just get a conversation
    started.
Elevator Pitch Basics
A good elevator pitch is made up of two key
  elements:
    The pain statement
    The value proposition




Every great elevator pitch must be:
    Succinct
    Greed-inducing

    Low in tech talk

    Irrefutable
Elevator Pitch Structure

Your elevator pitch should have 3 parts:
1.   Gain attention & hook !
         Introduce your team and background
         Introduce your idea
            Start   with something catchy, a story
1. Your value proposition: NABC
2. Actions to get to the next step:
         What do you need to get started:
              People
              Skills
              Technology
The Core = The Value Proposition

    A statement of an important client
problem [Need] that proposes the unique
    way [Approach] you will use client
                 resources
 (€€€) to deliver superior client features
   per unit cost [ Benefits] compared to
 others in their market(s) [Competition] .

You don’t define value - Customers do !
It’s a simple as NABC

             Example of NABC:


“John, I understand you’re hungry as I am [Need].
  Let's go have some lunch at the company café
 [Approach], instead of McDonald’s [Competition]
  because, for the cost of McDonald's it has great
      food, its quiet and we can continue our
        conversation [ Benefits per costs]. “
Four Fundamental questions :

N   Customer/Market Need

A   Your unique Approach

B   Client/Customer Benefits

C   Alternative approaches Competition


“NABC” captures the essential, defining
  ingredients of a Value Proposition
A Typical First Value Proposition




N   A                  BC
A Typical First Value Proposition




              N   A                 BC
Creating what customers want:




          N                       ABC

“ Work on what’s important, not just what’s interesting-
          there’s an infinite supply of both”
NABC example – Video on Demand
Need:
        Movie rental is a 500 Mio Euro business. The part people dislike is to
         return tapes and late fees.
Approach:
        We will provide VOD via the cable system with access to all the titles of
         IMDB. The system uses existing channels and hardware. Customers
         need no new investments and pay the same price for a movie as in the
         rental shop.
Benefits:
        End-user: no need to return movies; no more late fees. Same functions
         as with a DVD player: fast forward, trailers, ..etc.
        Customer: Higher revenue per movie with higher margin; 20% market
         share expected.
Competition:
        competition : we have patented the distribution and VCR like features
         for VOD
        alternatives : on-line rentals have higher handling costs (0.75 Euro per
         movie). Sending the tape back is as inconvenient as returning it.


                                                                             11
Quantitative not Qualitative
Need
   Not: The market is growing fast
   Rather: Our market segment is £2M per year and growing at 20% per year

Approach
   Not: We have a clever design
   Rather: We have created a one-step process that replaces the current two-step
    process with the same quality

Benefits
   Not: The ROI is excellent
   Rather: Our one-step process reduces our cost by 50% and results in an expected ROI
    of 50% per year with a profit of £3M in Year 3

Competition
   Not: We are better than our competitors
   Rather: Our competitor is Evergreen Corporation, which uses the current two-step
    process. We own the IP for our new process
Iterate Often & Collect Feedback

 Focus   on Important Client Needs
 Write down the Value Proposition (NABC)
  and Elevator Pitch
 Iterate often – every week
 In a group (Watering Holes)
 Get out of the office
 Use pictures, simulations and visuals
 Protect any IP generated
Who stops at the watering hole ?

 People  with different backgrounds take on
  various roles.
 Negative criticism is banned at water-hole
  meetings.
 There are three typical roles at a water hole:
   1.   Those who concentrate on everything that
        makes an idea seem good
   2.   Those who concentrate on everything that can
        improve an idea
   3.   Those who take on the user perspective

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Ds 001 nabc

  • 1. Practical Assignment : The elevator pitch & NABC Get your point across
  • 2. Your Elevator Pitch  It’s a communication tool  Get your point across in the time span of an elevator ride. (2 minutes max)  An elevator pitch is an overview of an idea, product, service, project, person, or other solution and is designed to just get a conversation started.
  • 3. Elevator Pitch Basics A good elevator pitch is made up of two key elements:  The pain statement  The value proposition Every great elevator pitch must be:  Succinct  Greed-inducing  Low in tech talk  Irrefutable
  • 4. Elevator Pitch Structure Your elevator pitch should have 3 parts: 1. Gain attention & hook !  Introduce your team and background  Introduce your idea  Start with something catchy, a story 1. Your value proposition: NABC 2. Actions to get to the next step:  What do you need to get started:  People  Skills  Technology
  • 5. The Core = The Value Proposition A statement of an important client problem [Need] that proposes the unique way [Approach] you will use client resources (€€€) to deliver superior client features per unit cost [ Benefits] compared to others in their market(s) [Competition] . You don’t define value - Customers do !
  • 6. It’s a simple as NABC Example of NABC: “John, I understand you’re hungry as I am [Need]. Let's go have some lunch at the company café [Approach], instead of McDonald’s [Competition] because, for the cost of McDonald's it has great food, its quiet and we can continue our conversation [ Benefits per costs]. “
  • 7. Four Fundamental questions : N Customer/Market Need A Your unique Approach B Client/Customer Benefits C Alternative approaches Competition “NABC” captures the essential, defining ingredients of a Value Proposition
  • 8. A Typical First Value Proposition N A BC
  • 9. A Typical First Value Proposition N A BC
  • 10. Creating what customers want: N ABC “ Work on what’s important, not just what’s interesting- there’s an infinite supply of both”
  • 11. NABC example – Video on Demand Need:  Movie rental is a 500 Mio Euro business. The part people dislike is to return tapes and late fees. Approach:  We will provide VOD via the cable system with access to all the titles of IMDB. The system uses existing channels and hardware. Customers need no new investments and pay the same price for a movie as in the rental shop. Benefits:  End-user: no need to return movies; no more late fees. Same functions as with a DVD player: fast forward, trailers, ..etc.  Customer: Higher revenue per movie with higher margin; 20% market share expected. Competition:  competition : we have patented the distribution and VCR like features for VOD  alternatives : on-line rentals have higher handling costs (0.75 Euro per movie). Sending the tape back is as inconvenient as returning it. 11
  • 12. Quantitative not Qualitative Need  Not: The market is growing fast  Rather: Our market segment is £2M per year and growing at 20% per year Approach  Not: We have a clever design  Rather: We have created a one-step process that replaces the current two-step process with the same quality Benefits  Not: The ROI is excellent  Rather: Our one-step process reduces our cost by 50% and results in an expected ROI of 50% per year with a profit of £3M in Year 3 Competition  Not: We are better than our competitors  Rather: Our competitor is Evergreen Corporation, which uses the current two-step process. We own the IP for our new process
  • 13.
  • 14. Iterate Often & Collect Feedback  Focus on Important Client Needs  Write down the Value Proposition (NABC) and Elevator Pitch  Iterate often – every week  In a group (Watering Holes)  Get out of the office  Use pictures, simulations and visuals  Protect any IP generated
  • 15. Who stops at the watering hole ?  People with different backgrounds take on various roles.  Negative criticism is banned at water-hole meetings.  There are three typical roles at a water hole: 1. Those who concentrate on everything that makes an idea seem good 2. Those who concentrate on everything that can improve an idea 3. Those who take on the user perspective

Editor's Notes

  1. Succinct: Characterized by clear, precise expression in few words; concise and terse: Irrefutable: Impossible to refute or disprove; incontrovertible
  2. The NABC Efficiently Answers Four Fundamental Questions An NABC comprises the four fundamentals that define a project's value proposition: N eed: What are our client's needs? A need should relate to an important and specific client or market opportunity, with market size and end customers clearly stated. The market should be large enough to merit the necessary investment and development time. Need level: Vitamin (nice to have), Aspirin (worth paying for), Antibiotics (critical). Approach : What is our compelling solution and unique advantage to the specific client need? Draw it, simulate it or make a mockup to help convey your vision. As the approach develops through iterations, it becomes a full proposal or business plan, which can include market positioning, cost, staffing, partnering, deliverables, a timetable and intellectual property (IP) protection. Look for paradigm-shifting approaches that address a specific need. B enefits: What are the client benefits of our approach? Each approach to a client's need results in unique client benefits, such as low cost, high performance or quick response. (better, faster, cheaper). Success requires that the benefits be quantitative and substantially better - not just different. Why must we win? C ompetition/alternatives: Why are our benefits significantly better than the competition? Everyone has alternatives. We must be able to tell our client or partner why our solution represents the best value. To do this, we must clearly understand our competition and our client's alternatives. For a commercial customer, access to important IP is often a persuasive reason to work with us. But, whether to a commercial or government client, we must be able to clearly state why our approach is substantially better than that of the competition. Our answer should be short and memorable.
  3. Approach = not about technical implementations but about your uniqueness
  4. Approach = not about technical implementations but about your uniqueness
  5. All about understanding the market ecosystem instead of approach only
  6. A water hole is one of the techniques in the NABC method which can be used to iterate during the development of the NABC. Stopping at a water-hole can actually make it possible to continue. The water-hole helps develop an idea further and can be used during and at the end of the development process. Formulating and articulating an idea and sharing it with others makes the good and bad points become apparent. We all know the feeling when an idea may seem clear in our thoughts, but becomes muddled up the minute we try putting it into words. Although at an early stage one tends to keep an idea to oneself, it is far better to share it with others. In so doing, it becomes possible to work further on it. It is, of course, important that the feedback be always constructive. In short, a water-hole is a way of structuring feedback during iterations.
  7. A water hole can be organised in many different ways and can be used as many times as necessary. The idea with the water hole is to share your idea/proposition with others, thus encouraging the development process to continue. Spending time concentrating on an idea hinders possibilities for the development it would otherwise have when seen from different perspectives.   Establish a water hole where persons from different walks of life are introduced to the proposition. One could, for example, invite: - Professionals - Colleagues - Outsiders - Users - Others