1. 02/05/2016
CERTIFICATE
Course: Transformer Service - so far: Asset Management Solutions
Participant: Kamalan,Indiran
We hereby certify that
Indiran Kamalan
successfully completed the online Training for the
new ASSET MANAGEMENT SOLUTIONS of MR
Contents:
Introduction ASSET MANAGEMENT SOLUTIONS
- Importance of the topic
- Meaning of the topic
Portfolio of ASSET MANAGEMENT SOLUTIONS
- Customer Need for AMS
- Product overview
- Diagnostics in Detail
- Event diagnostics
Sales of ASSET MANAGEMENT SOLUTIONS
- Selling service
- The right contact person
- Typical customer questions and sample responses
Organization and use of CRM
- Contact persons and offer creation
- Tips for the use of CRM for ASSET MANAGEMENT SOLUTIONS
Matthias Markl
Head of HR Business Partner