On December 3, 2013 Iskander Smit presented together with Daphne Channa Horn the experiences and design insights for Google Glass at the IPAN event. For more information, check labs.info.nl.

1. Experimenting a wearable future
Google Glass and it’s context
IPAN, December 3, 2013

3. Info.nl - connecting the dots

4. Greenwheels
digital platform as online ecosystem

7. http://www.businessinsider.com/the-future-of-digital-2013-2013-11#-17

8. People
Services
Things

9. Connecting create
new experiences

10. Data intelligence is the new online value
pagerank
pagerank
network+effect
network effect
conversa0ons
conversations
big+data
intelligence

11. gravity.com

12. From search to relevant agent
Google Now

14. 3 rules for impulsed shaped services

15. Wearable devices are boiling down the
implused shaped services

16. Making systems based on situations
Driftwood presentation Tom Armitage

17. Design for Glass
Learnings

18. Design for Glass
Don’t get in the way
Keep it relevant
Avoid the unexpected
Build for people

19. google…
take a picture
record a
video
get directions
to…
send a
message to…
pinned app
make a call
to…
hang out
with…
now
<menu>
<notification>
past two days
OK Glass
start
tap = more
tap = share/functions

20. Input
google…
take a picture
record a
video
get directions
to…
Live cards
send a
message to…
pinned app
make a call
to…
hang out
with…
now
<menu>
Static cards
<notification>
past two days
OK Glass
start
tap = more
tap = share/functions
Immersion
Menus

21. The principle
Device
Cards
Mirror API
Subscribe
Triggers
Service via Glassware

22. http://www.youtube.com/watch?v=S80mE3kQTJ0

23. 3 clients, 3 design cases
Enhance an existing service with contextual smartness
Connect the data from the cloud to the moment to
create a new value from their knowledge.
With EYE we enhance the physical space.

24. Technical learnings/challenges (before GDK)
§ 2 types of apps: cloud apps and native apps
§ Cloud apps
§
work via REST API (Mirror API) interface (all languages possible)
§
have no access to sensors except location
§ Native apps
§
are in essence Android apps (APKs, Java)
§
SDK (GDK) released in November
§ Learning by doing, but without access Glass no validation possible
§ Github offer apps as examples
§ Subscription model also in engineering: example menus
§ Still poor documentation, reverse engineering, no testing

25. Greenwheels service: sesame open
Open and close with Glass

26. Step 1: connect accounts

27. Step 2: make a reservation

28. Step 3 & 4: get a reminder and navigate to car
15 min before reservation

29. step 5: standing next to the car: open via voice

32. Connected the mirror API to Greenwheels
back-end
Keep the flow simple and focused
Think timely and context-full

33. bol.com and the power of the data
enhance the real world

37. Think beyond the augmented service
where true value is added with Glass
design the triggers
http://www.youtube.com/watch?v=lK_cdkpazjI

38. EYE; a new way of storytelling

39. Enhancing the physical experience

40. Principle: find the stories in the space

41. Using head movements to control stories
Flow
Welkom bij EYE!
"Welkom bij EYE. Als u naar links
kijkt ziet u een aantal vitrines met
bijzondere objecten uit de
filmgeschiedenis. Meer weten?"
Kies uit filmpje/vitrine
Filmpje over onderwerp begint
Filmpje gaat verder (volgende fragment)
Filmpje uit beeld/
gepauzeerd
Uitleg over wat er gebeurt
Filmpje gaat verder (volgende fragment)
Filmpje is afgelopen
Filmpje is afgelopen
Wil je meer weten?
Wil je meer weten?
"Kijk maar even naar
het object of je dat
kunt vinden"
App sluiten
Volgende filmpje
Hangout begint met beheerder
Fragment over de details van het object
Hoofdbewegingen
Hoofd knikken:
Ja (Akkoord)
Hoofd schudden:
Nee (Niet akkoord)
Hoofd naar zijkant:
Volgende fragment
Kijk naar boven:
Fragment start/
gaat verder
Kijk naar beneden:
Fragment pauzeert/
gaat uit beeld
Beweeg hoofd naar
voren: Fragment
over de details
Beweeg hoofd naar
achteren: Fragment
over context
Fragment over de context van het object

42. Glass inspires new ways of interacting,
using head gestures and in real presence
Storytelling is a powerful guideline

43. Overall learnings
§ There are no apps, you create relations with apps. See it as subcriptions
§ You always start with the journey of the Glass-user to look for moments
of nearby interactions with the service
§ Limit the interactions, make no long trees
§ More than ever: don’t make me think!
§ Use existing knowledge from data and profiles
§ Context rules: obey the moment
§ Make it fun to use by creating magic

44. So: Meaning of Glass
Signpost for context driven wearable tech

45. Glass forces to think in context and timely and
usage-driven interactions.

46. Google has the power to shape this relevancy
driven world, as they did with search.

47. Other wearables will walk the same road.
So use these findings to model your
product/service & marketing.

48. 2006: video
2000: advertising
2004: mail
1998: web
2006: office
2008: mobile
2011: wallet
2005: maps
2005: analytics
Google’s spinning the world…
2011: people (plus)
2012: life (now)
2013: things
http://designmind.frogdesign.com/blog/envisioning-your-future-in-2020.html

49. Most Advanced, Yet Acceptable
Raymond Loewy (1893-1986)

50. Thanks!
Iskander Smit, @iskandr, labs.info.nl
Daphne Channa Horn, @ikbendaf, glassexplorer.nl