1.
ENABLING AWESOME ENGINEERING TEAMS
by Alexandre Freire Kawakami
Director, Industrial Logic, Inc.
alex@industriallogic.com
@freire_da_silva
© 2016

2.
InfoQ.com: News & Community Site
• Over 1,000,000 software developers, architects and CTOs read the site world-
wide every month
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• Published in 4 languages (English, Chinese, Japanese and Brazilian
Portuguese)
• Post content from our QCon conferences
• 2 dedicated podcast channels: The InfoQ Podcast, with a focus on
Architecture and The Engineering Culture Podcast, with a focus on building
• 96 deep dives on innovative topics packed as downloadable emags and
minibooks
• Over 40 new content items per week
Watch the video with slide
synchronization on InfoQ.com!
https://www.infoq.com/presentations/
team-success-fundamentals

3.
Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide
Presented at QCon San Francisco
www.qconsf.com

4.
REAL TEAMS ARE NOT LIKE
STOCK PHOTO TEAMS

5.
You
http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx

6.
🎖

7.
Scrum?

8.
Cargo Cult

9.
😑😒🦄😊😄
a small number of people with
complementary skills
The basics of a team:
🎯
and a shared objective

10.
What about AWESOME teams?

11.
BE
AWESOME
NOW!!!
@phpceo

12.
How I Fired Myself - a DevOps Horror story
Myles Recny
@recborg
"This, is a
monumental f**k
up. You're gonna
cost us millions
in revenue."

13.
People are not afraid
of failure, they’re
afraid
of blame.
Seth Godin

14.
en·a·ble
/enˈāb(ə)l,inˈāb(ə)l/
verb
1. give (someone or something) the authority or means to do something.
synonyms: allow, permit, let, give the means, equip, empower, make able, fit;
2. make (a device or system) operational; activate.

15.
Make People
Awesome
Make Safety A
Prerequisite
Experiment &
Learn Rapidly
Deliver Value
Continuously

16.
NY Times
“In short: just
be nice.”

17.
If you have a
culture of fear
none of your fancy
practices or processes
will help you.
Joshua Kerievsky

18.
Be Aware of Triggers
Status
Certainty
Autonomy
Relatedness
Fairness

19.
#n o l y i n g , c h e a t i n g ,
stealing, manipulating, bullying,
hating, sabotaging, covering your
a*s, coasting, fire fighting,
bike shedding, mixed messages,
brilliant jerks, heroes, or,
politicagem!

20.
Be Caring, Curious & Nonjudgmental
Avoid Dominating
or Interrupting
Review/Repeat
People’s Points
Encourage Everyone
to Contribute
Listen to
One Another
Psychologically Safe Meetings
Adapted from Smarter Faster Better by Charles Duhigg

21.
😕
😟
Protect Each Other
🤗

22.
😤
😰
Protect Each Other
😳

23.
😤
😤
Protect Each Other
🤔

24.
😤
😤
Protect Each Other
🤗

25.
😬
😓
Protect Each Other
🤗

26.
Safety Drills

27.
Tailboard

28.
Protect Your Users

29.
Jeff Bezos
“We’re working
on much
bigger failures
right now."

30.
0%
20%
40%
60%
80%
100%
yearly
increase
in 💰
Hired for Life

31.
http://www.paperplanes.de/2014/12/10/from-open-to-minimum-vacation-policy.html
From unlimited vacation
to
minimum vacation

32.
Holocracy

33.
Mob Programming

34.
“If one of your
teams is highly
successful, you
must kill it."
Me

35.
Dynamic Re-Teaming
Heidi Helfand - Appfolio

36.
Self Selecting Teams
Sandy Mamoli

37.
Communicating

38.
Distributed?

39.
CONWAY’S LAW⛔

40.
“Never do anything
dumb on purpose."
Bill McCarthy - Core Protocols

41.
ANARCHY, MONARCHY,
AUTOCRACY,ARISTOCRACY,
TIRANY, DEMOCRACY,
DIPLOMACY, MERITOCRACY,
TECNOCRACY, HOLOCRACY,

42.
Clear Rules for the Game
1- make a proposal
2- clarify the proposal
3- the group votes👍👎
4- resolve differences
5- agree quickly and move on

43.
✅-in
✅-out
Walk out of meetings and go
back to work

44.
Make It Safe To Deploy

45.
“We hire engineers who want to
see a customer get so excited
about their product that they
can't wait to tell friends & family
members.”
Brad Smith CEO, Intuit

46.
Trust

47.
Minimize Bureaucracy

48.
http://nerds.airbnb.com/engineering-culture-airbnb

49.
WEEKLY ONE ON ONES
“The most powerful tool
for manager”
@managertools pocast

50.
Be Appreciative

51.
Escalate 🚀

52.
Define Success
as outcomes
🎯

53.
Fear, Blame, Shame and Bonuses can lead to action
“Don't measure
performance."
Me

54.
CELEBRATE WINS🍻

55.
Support People Through a Respectful Termination
🚫

56.
😥😒😒😕😑😐😊😄
😄😄😄
😄
😄😄😄😄
But I’m not the boss
me

57.
LeadYourself Frist
OBLIGATION
RESPONSIBILITY
SHAME
The Responsibility Process™
JUSTIFY
LAY BLAME
DENIAL
QUIT
ChristopherAvery.com©1991-2012. International trademarks and copyrights apply. Leadership Gift™ is a trademark of Christopher Avery. Responsibility Process™ and Keys to Responsibility™
are trademarks of Christopher Avery and Bill McCarley. Permission is hereby granted to duplicate and distribute only in its entirety without changes or deletions.
CHRISTOPHER AVERY
& THE LEADERSHIP GIFT
Christopher Avery

58.
Ask Questions

59.
Be Awesome To Each Other

60.
Watch the video with slide
synchronization on InfoQ.com!
https://www.infoq.com/presentations/
team-success-fundamentals