Interactive Car-owner’s Manual Personal Vehicle Assistant Today cars are increasingly loaded with advanced technologies… but car owners have simple questions about their operations. We deliver innovative communications solutions that understand customers’ issues and immediately resolves them Enabling car owners to fully enjoy their loaded vehicles A totally new experience for customers with resolving problems with car manuals A like – Siri solution, but entirely focused on right, instant answers to everyday car troubleshooting PC, tablet, smartphone. Text, chat, voice.

1. A car-owner Interactive Virtual Assistant:
Marcin Strzalkowski | mst@inteliwise.com | +48 503 007 654
Interactive Vehicle Manuals
Personal Vehicle Assistant
Powered by InteliWISE
natural language understanding & intelligent dialog
technologies

2. Challenge: today cars are loaded with...
Today cars are increasingly loaded with advanced technologies…
…but car owners have simple questions about their operations.
…while Google is bringing poor quality
results...
Printed or PDF Manuals
are a legacy of a print-
era…

3. An industry-leading Customer Service solutions, based on intelligent search
(Artificial Intelligence, semantic search), similar to IBM Watson or SIRI, but
specialized in for resolving customers’ issues at optimal cost of service
We help customers find their answers
Voice
Text

4. Solution: Interactive Virtual Assistant
The App
provides
instant
responses from
Virtual Assistant self-
learning knowledge
base
If
unanswered,
questions
are patched
to call center
or chat
Car
manufacturer
gets reports
(statistics of
answered /
unanswered
questions)
This is an example of the interface of the Car Manual Assistant application:
Car owners
ask
questions,
text or chat, in
their natural
language, incl.
‘how to…’
All visualisations are for demonstration purpose only.

5. Instantly solving thousands of simple questions...
Read the VIN
Turn on automatic
lamps
Switch of the
blinking controls
Turn off pathway
lamps
Turn on vents for my
kids
How will I…
I have a problem with..
My controls show …
My automatic A/C
Locking the rear
door
Ventilation on the
window
Red light like engine
Yellow blinking
triangle
Green tank pump
Blinking circle …

6. Suggests features that car owners didn’t know
Wow, this works in my car ?!
Boosts Customer Experience & joy from new
features that owners didn’t know they exist

7. Tablet, Smartphone, embedded

8. Reporting | Performance
Recent Top
Missed/
Lacking
Rated

9. Summary
Enabling car owners to fully enjoy their loaded
vehicles
A totally new experience for customers with
resolving problems with car manuals
A like – Siri solution, but entirely focused on right,
instant answers to everyday car troubleshooting
PC, tablet, smartphone. Text, chat, voice.

10. All visualisations are for demonstration purpose only.
Demo
Please write to us to present demo
Contact: Marcin Strzalkowski | (+1) 415 230-0566 | (+48) 503 007 654
mst@inteliwise.com | skype marcin.strzalkowski

11. Please ask us for a LIVE DEMO showcase of our
solution.
InteliWISE.com
facebook.com/InteliwiseVirtualAgent
twitter.com/inteliwise
Contact: Marcin Strzalkowski | (+1) 415 230-0566 | (+48) 503 007 654
mst@inteliwise.com | skype marcin.strzalkowski
Thank you for watching