The document provides an overview of key concepts in project management including the PMBOK Guide, project life cycles, knowledge areas, process groups, and roles of project managers, programs, and portfolios. It discusses the importance of stakeholder management and professional ethics. The purpose is to prepare students for an exam on the project management framework by defining important terms and concepts.

1. Confidentia
Exam Preparation
The Project
Management Framework

2. Confidentia
Unit Objectives
At the end of this unit, you will be able
Exam to:
Preparation
– Explain the role of the PMBOK® Guide
– Define project life cycle and different
types of organization
– Describe the project management
knowledge areas
– List the project management process
groups
PMP® Exam | Unit 1: The Project Management Framework Irene Andrioti 2

3. Confidentia The Purpose of the PMBOK®
Guide
• Is a guide rather than a methodology
Exam
Preparation
• Is generally recognized as good
practice
• Provides and promotes a common
vocabulary, tool and techniques
PMP® Exam | Unit 1: The Project Management Framework Irene Andrioti 3

4. Confidentia
What is a Project?
• A temporary endeavor undertaken to
Exam create a unique product, service or
Preparation
result
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5. Confidentia
Progressive elaboration
• Means the characteristics of the
Exam product, service or result of the project
Preparation
are determined incrementally and are
continually refined and worked out in
detail as the project progresses.
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6. Confidentia
What is Project Management?
• Applying knowledge, skills, tools, and
Exam techniques to meet project
Preparation
requirements
• Is accomplished through the
appropriate application and integration
of the 42 project management
processes comprising the 5 process
groups
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7. Confidentia
What is a Program?
• A group of related projects managed in
Exam a coordinated way to obtain benefits
Preparation
and control that would not be available
if managed separately
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8. Confidentia
What is Portfolio Management
• A collection of projects or programs
Exam and other work that are grouped
Preparation
together to facilitate effective
management of that work to meet
strategic business objectives.
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9. Confidentia
Project vs Operations
• Operations are permanent endeavors
Exam (an organizational function) that
Preparation
produce repetitive outputs, with
resources assigned to do basically the
same set of tasks according to the
standards institutionalized in a product
life cycle.
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10. Confidentia
Project Manager PMO
Exam
Preparation
Overall Achieve the project Achieve goals from an
goal requirements enterprise-wide perspective
Objective Deliver project Deliver organizational
objectives objectives
Resources Manage project Optimize shared resources
resources
Reporting Project reporting Consolidated reporting
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11. Confidentia
The role of the PM
• to achieve the project objectives
Exam
Preparation
Effective PM needs to possess the
following characteristics:
• Knowledge
• Performance (what is able to do or
accomplish)
• Personal (the ability to guide)
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12. Confidentia
Constrains
Scope
Exam
Preparation Risks Quality
Customer Time
Satisfaction
Cost
* Remember this, in the integrated change control!
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13. Confidentia
Project manager Skills
• Communication
Exam
Preparation
• Organization & planning
• Budgeting
• Conflict management
• Negotiation and influencing
• Leadership
• Team building and motivating
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14. Confidentia
Enterprise Environmental Factors
• Internal and external factors that surround
Exam
or influence a project’s success, e.g.:
Preparation
• Organizational culture, processes
• Infrastructure
• Existing human resources
• Marketplace conditions
• Government or industry standards
• Stakeholders risk tolerances
• etc
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15. Confidentia
Project & Product Life Cycle
• Product life cycle : from conception to
Exam its withdrawal
Preparation
• Project life cycle :
– What you need to do to do the work
– Process for managing the project
e.g. construction: feasibility, planning, design,
production, turnover, startup
IT: requirements analysis, high level design,
detailed design, coding, testing, installation,
conversion, turnover to operations
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16. Confidentia
Knowledge Areas
Project Integration
Project Integration Project Scope
Project Scope
Management
Management Management
Management
Exam
Preparation
Project Time Management
Project Time Management Project Cost Management
Project Cost Management
Project Quality
Project Quality Project Human Resource
Project Human Resource
Management
Management Management
Management
Project Communications
Project Communications Project Risk Management
Project Risk Management
Management
Management
Project Procurement
Project Procurement
Management
Management
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17. Confidentia
What is a Process?
• A set of interrelated actions and
Exam activities performed to achieve a
Preparation
specified set of products, results, or
services
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18. Confidentia
Process Groups
Monitoring &
Exam Controlling Processes
Preparation Planning
Processes
Initiating Closing
Processes Processes
Executing
Processes
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19. Confidentia
Plan-Do-Check-
Act cycle
Exam
Preparation
• Initiating = Start the cycle
• Planning = Plan
• Executing = Do
• Monitoring & Controlling = Check & Act
• Closing = Ends the cycle
Originally defined by Walter Shewhart,
modified by Edward Deming
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20. Confidentia
Stakeholders
• Person or organization actively
Exam involved in the project or whose
Preparation
interests may by positively or
negatively affected
e.g.: customers/users, sponsor, program or
functional managers, pmo, project team,
operations management, business partners,
external environment
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21. Confidentia
Stakeholders management
• Identify ALL of them
Exam
Preparation
• Determine ALL of their requirements
• Determine their expectations
• Communicate with them
• Manage their influence
 Differences should generally be resolved in
favor of the customer
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22. Confidentia
Organizational Influences
1. Organizational cultures and styles
Exam
Preparation
2. Organizational structure
– Functional “silo”
– Projectized “no home”
– Matrix “two bosses”
PM role as
• Project expediter
• Project coordinator
3. Organizational Process Assets
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23. Confidentia
Exam Preparation
Professional and
Social Responsibility

24. Confidentia PMI Code of Ethics and
Professional Conduct
Exam
Preparation 1. Upholding Individual Integrity
2. Advancing the Industry
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25. Confidentia
1. Individual Integrity
i. Responsibility
Exam
Preparation ii. Respect
iii. Fairness
iv. Honesty
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26. Confidentia
i. Responsibility
• Ensuring a high level of Integrity
Exam
Preparation
• “Owning” actions even if they fail
• Accepting only those assignments of
which you are qualified
• Following rules, regulations, laws and
policies
• Respecting confidential information
• Respect intellectual property
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27. Confidentia
ii. Respect
• Exhibit a professional demeanor
Exam
Preparation
• Handle ethics violations (conflict of
interest, untruthful advertisement)
• Demonstrate a sense of cultural
awareness
• Interpreting experiences (each one in
the project group bring a set of experiences
that influence perception, behavior,
decisions)
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28. Confidentia
iii. Fairness
• Avoiding favoritism and discrimination
Exam
Preparation
• Being objective and equitable
• Avoiding and reporting conflict-of-
interest situations
(associations/affiliations, vendor gifts, use of
stakeholders’ influence)
• Maintaining impartiality in your
decision-making process
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29. Confidentia
iv. Honesty
• Reporting the truth regarding project
Exam status and circumstances
Preparation
• Avoiding deception
• Making only truthful statement
• Being honest about your own
experience
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30. Confidentia
2. Advancing the industry
• Applying project management
Exam knowledge to all your projects
Preparation
• Enhancing your skills and knowledge
• Contributing to the industry (educate-
support-coach other, write articles, conduct
researches)
• Promoting stakeholders interaction
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31. Confidentia
Exam Preparation
Unit 1
Review Questions