On demand sales and delivery a new era in professional and outsourcing services
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Trinity Systems Technologies, Inc., is a research, development and commercialization firm. Our flagship product is a cloud based “Patented” On Demand Sales and Delivery Architecture. The Architecture enables a new on demand sales and delivery distribution channel housed in a new enterprise software product called RealTime PSO. RealTime PSO is the world’s first ‘revenue generating’ software product. RealTime PSO incorporates a new on demand professional services and outsourcing sales and delivery distribution channel housed within a cloud based application. Trinity is seeking several Beta Customer companies to partner with before 4Q2015.
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On demand sales and delivery a new era in professional and outsourcing services
- 1. On Demand Sales and Delivery ‘Impact Webinar’ A New Era in Professional and Outsourcing Services Presented by Trinity Syste m s Te chno lo gie s, Inc. • Information Technology • Biotechnology • Nanotechnology • Business Technology © Trinity Systems Technologies, Inc. Tracy Oden, RealTime PSO Subject Matter Expert 04/15/15 Contact Name: Isaac Johnson Contact Title: Sr. Business Development Executive Office/Cell 864-553-2061 Email: isaac.johnson@trinitysystemstech.com
- 2. Agenda
- 3. About Trinity Who We Are •Trinity Systems Technologies is a start-up research, development and commercialization firm specializing in InfoTech, BioTech, NanoTech, BizTech and CleanTech emerging technologies. •Trinity is a Georgia corporation. •Trinity is a virtual company. What We Do •Trinity: – Identifies unmet needs. – Develops innovative evolutionary ‘disruptive’ technologies to meet needs. Our Flagship Innovation •Trinity’s flagship product is a cloud based On Demand Sales and Delivery Architecture. •The Architecture enables a new on demand sales and delivery distribution channel. •The distribution channel is housed in a new enterprise software product called RealTime PSO. •RealTime PSO is currently being developed on the Salesforce.com Force.com platform. The product will be ready for general market release in October 2015.
- 5. Solution: RealTime PSO What is RealTime PSO •RealTime PSO is the world’s first ‘revenue generating’ software product. •RealTime PSO incorporates a new on demand professional services and outsourcing sales and delivery distribution channel housed within a cloud based application. What distinguishes RealTime PSO from other software? •Revenue. RealTime PSO enable professional services firms and outsourcing organizations to earn ‘untapped millions per day’ ($100 Million or more) by simply subscribing to and using the RealTime PSO product rather than solely relying on small deal sizes generated only by RFPs . •RealTime PSO enable large and mid-market professional services firms and outsourcing organizations, in various services sectors, to sell and deliver firm services using a customer facing ‘real time commerce’ framework. •RealTime PSO also enable firms to sell, provision, fulfill and deliver simple or complex transactional or full scale project services to B2B or B2C clients using structured methodology, 100% remotely, in real-time. Professional Services Sectors Outsourcing Sectors •Systems Integration firms • Engineering Firms • Law Firms • Accounting Firms • Management Firms • Financial Services Firms • Public Relations Firms • Advertising Firms • Staffing Firms • …and more • Systems Integration Outsourcers • Engineering Outsourcers • Legal Outsourcers • Accounting Outsourcers • Business Process Outsourcers • …and more
- 6. • RealTime PSO is built upon a patented Enterprise Application Architecture that houses the new on demand sales and delivery distribution channel. • The application infuses a stack of sales and delivery capabilities to include: – virtual call center, Internet, portal and telecommunication technologies – e-Commerce, escrow payment methods – business applications or functions – Portfolio and project management functions, tools and templates – Test mgmt., release mgmt., training mgmt. – productized service capabilities – Delivery methodologies (Waterfall, Agile, etc.) – technical and operations workflow algorithms, business processes, business rules, etc. • into a turnkey enterprise product by which professional and outsourcing firms may seamlessly sell, fulfill and deliver professional and outsourcing services and staff augmentation engagements on demand for immediate commerce. • All RealTime PSO functionality may be uniquely configured to meet the needs of the industry and the firm’s practice preferences. • RealTime PSO is being developed on the Salesforce.com Force.com platform. About: RealTime PSO
- 7. Practical examples of one of the many ways a licensed firm may operate once the RealTime PSO product has been implemented. View demos. Click on links below. (demos do not have audio): On Demand Consultation On Demand Meeting Contribution On Demand Deliverables Outsourcing On Demand Project Outsourcing On Demand Staff Augmentation How is On Demand Sales and Delivery Accomplished? Call Center On Demand Web PortalCall Center On Demand Web Portal Call CenterCall Center On Demand Channel Technical Framework Operations Framework Baseline Productized Services O D P S E N T E R P R I S E P L A T F O R M S O A RealTime PSO RealTime PSO Integrated on the backend of your website Implementation Implementation
- 8. Customer Informs CSR of need CSR Creates New or Opens Existing Customer Record (Ticket) CSR Greets Customer CSR Adds/Updates Payment Method CSR Populates Customer Record CSR Receives Call How to Transact Services How Does RealTime PSO Work? Customer CSR
- 9. How to Provision Services EM and Client collaboratively scope engagement. Engagement Manager Receives Call EM and Client collaboratively sign MSA or SOW. Initial payment procured Consultation or MC? Practitioner Receives Call Yes No Call Routing Web Portal Consultant Manager * End clients may collaborate with the licensed firm through the firm’s on demand portal. End clients may also govern (track) service delivery via the portal (i.e., watch as services are being fulfilled, real time analytics, reports, project history, project notes, provide acceptance, offer feedback modifications, pay for services, etc. Customer Subject Matter Expertise (Micro) Projects (Micro/Macro) How Does RealTime PSO Work?
- 10. Portal Delivery How to Fulfill & Deliver Services via remote control via conference call Consultation? Micro Practitioner provides advice Yes No MC? Micro Visual Share Meeting? Yes via webinar Yes No Web Portal Project Outsourcing & Staff Aug Macro DOS? Micro No Requires Remote Control? Yes Yes Document or Research? No Customer Track fulfillment and delivery Provide incremental acceptance and payment Consultants How Does RealTime PSO Work?
- 11. Value Proposition: Solution Either (projects) Micro Outsourcing: Small scale engagements that may be sold, provisioned, fulfilled and delivered daily in quantity using RealTime PSO. Macro Outsourcing: Large scale engagements (Phase or full projects ) that may be sold, provisioned, fulfilled and delivered daily in quantity. Can be micro or macro outsourcing deals sold, fulfilled and delivered daily in quantity. Micro Outsourcing (transactions) Macro Outsourcing (projects) Either (projects)
- 12. Value Proposition: Solution Micro Outsourcing: Small scale engagements that may be sold, provisioned, fulfilled and delivered daily in quantity using RealTime PSO. Micro Outsourcing (transactions) • RealTime PSO can enable a licensed firm to offer on demand consultations for immediate revenue. • A licensed firm may custom configure consultant bill rates. (i.,e $100.00 hr.) • Payment for services are rendered immediately using transactional commerce methods. On Demand Consultation Customer Informs CSR of need CSR Creates New or Opens Existing Customer Record (Ticket) CSR Greets Customer CSR Adds/Updates Payment Method CSR Populates Customer Record CSR Receives Call Customer CSR Consultation? Practitioner Receives Call and provides consultation Yes Consultant Subject Matter Expertise (Micro) Bill rate = $100.00 hr. or more per consultant for 1 hour call Call Volume Influencers: •Current Brand •Targeted Commercial Advertising New ‘untapped’ on demand consultation revenue 10,000 Number of Calls X Bill Rate per Consultant = $100.00 • Based on number of targeted advertising markets (x amount of local, national, global) • Per day $1,000,000 Per Day
- 13. Value Proposition: Solution Micro or Macro Outsourcing (transactions) • RealTime PSO can enable a licensed firm to participate in on demand meetings for immediate revenue. • A licensed firm may custom configure consultant bill rates. (i.,e $100.00 hr.) • Payment for services are rendered immediately using transactional commerce methods. On Demand Meeting Contribution Customer Informs CSR of need CSR Creates New or Opens Existing Customer Record (Ticket) CSR Greets Customer CSR Adds/Updates Payment Method CSR Populates Customer Record CSR Receives Call Customer CSR MC? Engagement Manager Receives Call (scopes, prices, quotes, contracts) Yes Consultant Bill rate = $100.00 hr. or more per consultant for 1 hour meeting Call Volume Influencers: •Current Brand •Targeted Commercial Advertising New ‘untapped’ on demand MC revenue 10,000 Number of Calls X Bill Rate per Consultant = $100.00 • Based on number of targeted advertising markets (x amount of local, national, global) • Per day $24,000,000.00 Per Day Practitioner Participates in meeting Meetings can be one time or recurring X Number of Practitioners X Number of Meetings 2 3 Can be micro or macro deals sold, fulfilled and delivered daily in quantity. Number of Hours Per Meeting 4 X
- 14. Value Proposition: Solution Micro or Macro Outsourcing (projects) • RealTime PSO can enable a licensed firm to receive outsourced engagements to create paper deliverables or simple work products for immediate revenue. • A licensed firm may custom configure consultant bill rates. (i.,e $100.00 hr.) • Payment for services are rendered immediately using transactional commerce methods. On Demand Deliverables Outsourcing Customer Informs CSR of need CSR Creates New or Opens Existing Customer Record (Ticket) CSR Greets Customer CSR Adds/Updates Payment Method CSR Populates Customer Record CSR Receives Call Customer CSR DO? Engagement Manager Receives Call (scopes, prices, quotes, contracts) Yes Consultant Bill rate = $100.00 hr. or more per consultant for project duration Call Volume Influencers: •Current Brand •Targeted Commercial Advertising New ‘untapped’ on demand DO revenue 10,000 # of Calls (Engagements) X Bill Rate per Consultant = $100.00 • Based on number of targeted advertising markets (x amount of local, national, global) • Per day $960,000,000 Per Day Practitioner Creates Documents or Work products X Number of Practitioners X Engagement Billable Hours (hours per month) 2 160 Can be micro or macro deals sold, fulfilled and delivered daily in quantity. X Engagement Duration (months) 3
- 15. Value Proposition: Solution Customer Informs CSR of need CSR Creates New or Opens Existing Customer Record (Ticket) CSR Greets Customer CSR Adds/Updates Payment Method CSR Populates Customer Record CSR Receives Call Customer CSR PO? Engagement Manager Receives Call (scopes, prices, quotes, contracts) Yes Consultant Bill rate = $100.00 hr. or more per consultant Call Volume Influencers: •Current Brand •Targeted Commercial Advertising 2,000 Number of Calls (Engagements) X Bill Rate per Consultant (Time and materials) $100.00 • Based on number of targeted advertising markets (x amount of local, national, global) • Per day Practitioner fulfills and delivers X Number of Practitioners 4 Macro Outsourcing (projects) • RealTime PSO can enable a licensed firm to receive outsourced engagements to implement, upgrade, replace, consolidate or re-engineer projects for immediate revenue. • A licensed firm may custom configure consultant bill rates. (i.,e $100.00 hr.) • Payment for services are rendered immediately using transactional commerce methods. On Demand Project Outsourcing Macro Outsourcing: Large scale engagements (Phase or full projects ) that may be sold, provisioned, fulfilled and delivered daily in quantity. New ‘untapped’ on demand PO revenue= $384,000,000 Per Day X Engagement Billable Hours (hours per month) 160 X Engagement Duration (months) 3
- 16. Value Proposition: Solution Customer Informs CSR of need CSR Creates New or Opens Existing Customer Record (Ticket) CSR Greets Customer CSR Adds/Updates Payment Method CSR Populates Customer Record CSR Receives Call Customer CSR SA? Engagement Manager Receives Call (scopes, prices, quotes, contracts) Yes Consultant Bill rate = $65.00 hr. or more per consultant Call Volume Influencers: •Current Brand •Targeted Commercial Advertising 10,000 Number of Calls (Engagements) X Bill Rate per Consultant (Time and materials) $65.00 • Based on number of targeted advertising markets (x amount of local, national, global) • Per day Practitioner is placed on project X Number of Practitioners 1 Micro or Macro Outsourcing • RealTime PSO can enable a licensed firm to receive outsourced engagements to staff projects for immediate revenue. • A licensed firm may custom configure consultant bill rates. (i.,e $100.00 hr.) • Payment for services are rendered immediately using transactional commerce methods. • Projects fulfilled and delivered remotely or on premise On Demand Staff Augmentation New ‘untapped’ on demand SA revenue= $624,000,000 Per Day X Engagement Billable Hours (hours per month) 160 X Engagement Duration (months) 6 Can be micro or macro deals sold, fulfilled and delivered daily in quantity.
- 17. 17 New Sales and Delivery Channel Impact
- 18. 18 Paradigm Shift. What’s the Impact? • In Q42015, Trinity will officially open: – A new on demand professional services and outsourcing sales and delivery services market – A new on demand sales and delivery (PSO) enterprise software market dramatically altering the competitive landscape. • Professional services firms and outsourcing organizations will begin competing for ‘new economy’ on demand market share (acquire new customers) and mind share (establish branding) in the spaces. • Professional services firms and outsourcing organizations must have an on demand presence in 2016 and beyond to remain competitive. – i.e., On Demand, Accenture On Demand, IBM Global Services On Demand, etc. Professional Services and Outsourcing Industry Facts
- 19. 19 Next Steps… Become a Beta Customer Trinity is seeking several Beta Customer companies to partner with before 4Q2015 (when RealTime PSO product becomes generally available). What’s In It For You?: Become a Beta Customer
- 20. What’s In It for You • Trinity will provide a Free RealTime PSO Pilot implementation (approximately a $450,000.00 value) in return for a upfront commitment to purchase a minimum of 75 end user pilot end user seats. User seats are used to properly configure the company and test call center, workforce and advertisement campaign workflows.* • An opportunity to brand your company as an On Demand market leader before your competitors. – Ability to partner with RealTime PSO in marketing endeavors (i.e., press releases, user stores, trade shows, etc.) • Ability for to become a on demand operations disrupter. – The ability to acquire new national and global customers (even if only has a few local offices today). – The ability to make existing customers more loyal. – The ability to substantially increase market and brand share over competitors who are late adopters. – The ability to earn millions, daily, in 5-new untapped revenue streams. – Trinity’s goal is to ensure that your company meet or exceed your daily on demand revenue targets. We do this by partnering with you as a RealTime Beta Customer prior to and during pilot implementation. 20 About Beta Customer Opportunity * Additional End user Subscriptions may have to be purchased after mock (test phase) to enable company to appropriately staff queues to meet call demand. All contingent on Beta Customer agreement.
- 21. 21 Next Steps… If interested in becoming a Beta Customer * Safe Harbor - Trinity reserves the right to develop the RealTime PSO product on any platform of its choosing. Contact Name: Isaac Johnson Contact Title: Business Development Executive Office/Cell 864-553-2061 Email: isaac.johnson@trinitysystemstech.com
- 22. THANK YOU! 22
Editor's Notes
- TRINITY SYSTEMS TECHNOLOGIES, INC., IS A RESEARCH, DEVELOPMENT AND COMMERCIALIZATION FIRM. WE SPECIALIZE IN INFOTECH, BIOTECH, NANOTECH, BIZTECH AND CLEAN-TECHNOLOGIES. TRINITY IS A VIRTUAL COMPANY. WE ARE INCORPORATED IN THE STATE OF GEORGIA. TRINITY SPECIALIZES IN IDENTIFYING UNMET NEEDS. WE DEVELOP INNOVATIVE DISRUPTIVE PRODUCTS, OBTAIN PATENTS FOR OUR PRODUCTS AND LICENSE THEM FOR GENERAL USE. OUR PRODUCTS ARE EVOLUTIONARILY DISRUPTIVE NOT REVOLUTIONARY---MEANING THE PRODUCTS WE CREATE ARE INNOVATIVE (IN THAT THE WORLD HAS NEVER THOUGHT OF IT OR USED IT BEFORE); BUT IS THE VERY NEXT ‘USEFUL IDEA’ AUTOMATED BY TECHNOLOGY. TRINITY HAS ONE PRODUCT AVAILABLE FOR COMMERCIALIZATION. IT IS A DISRUPTIVE SOFTWARE PRODUCT CALLED REALTIME PSO. REALTIME PSO IS AN INFOTECH AND BIZTECH INNOVATION. REALTIME PSO DISRUPTS TWO VERY LARGE INDUSTRIES; PROFESSIONAL SERVICES AND OUTSOURCING. IT ALSO CREATES TWO NEW INDUSTRIES: A ON DEMAND PROFESSIONAL SERVICES SALES AND DELIVERY INDUSTRY AND A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SOFTWARE MARKET; HENCE THE ACRONYM IN THE NAME OF OUR FLAGSHIP PRODUCT-- REALTIME PSO. PSO IS AN ACRONYM FOR PROFESSIONAL SERVICES AND OUTSOURCING.
- SO WHAT PROBLEM DOES REALTIME P-S-O SOLVE? WELL, DEAL SIZES ARE DECREASING THROUGHOUT THE PROFESSIONAL SERVICES AND OUTSOURCING INDUSTRIES—PARTICULARLY FIRMS IN THE MANAGEMENT AND STRATEGY AND SYSTEMS INTEGRATION PROFESSIONAL SERVICES AND OUTSOURCING LANDSCAPE. ACCORDING TO THIS OCTOBER 2014 BLOOMBERG ARTICLE, TATA AND ACCENTURE BOTH REPORTED ANALYST ESTIMATES THAT MISSED PROFITS BECAUSE OF SMALLER DEAL SIZES. TATA CONSULTANCY ONLY WON FOUR CONTRACTS WORTH MORE THAN $50 MILLION EACH LAST QUARTER (AT THE TIME OF THIS ARTICLE)—DOWN FROM FIVE IN THE PRECEDING QUARTER AND ADDED NO NEW BUSINESS EXCEEDING $100 MILLION. THE ARTICLE FURTHER GOES ON TO SAY THAT ACCORDING TO GARTNER, LARGE DEALS WON’T BE BACK AT ALL. ACCORDING TO IAN MARRIOTT; A VICE PRESIDENT AT GARTNER,-- HE WAS QUOTED SAYING: “YOU’LL START TO SEE MORE AND MORE MODESTLY SIZED RELATIVELY SHORT DEALS BECAUSE PEOPLE HAVE GOT TO GET DEALS THROUGH MORE QUICKLY TO CHANGE THE BUSINESS , BE MORE COMPETITIVE AND GROW INTO NEW MARKETS.” SO THE PROBLEM THE INDUSTRY FACES IS SHORTER DEAL SIZES IMPACTING REVENUE SUBSTANTIALLY; THEREBY NOT MEETING COMPANY PROFITABILITY GOALS, SHAREHOLDER VALUE OR INDUSTRY EXPECTATIONS.
- SO WHAT IS THE SOLUTION OUR COMPANY IS OFFERING THE MARKETPLACE TO SOLVE THIS PROBLEM? THE SOLUTION WE PROVIDE IS A NEW ON-DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL, HOUSED WITHIN A SOFTWARE PRODUCT, WHICH ENABLES FIRMS TO EASILY MAKE MORE THAN 60 MILLION DOLLARS IN REAL TIME REVENUE, DAILY, RATHER THAN DEPEND ON A FEW, SMALL, DWINDLING DEALS QUARTERLY OR ANNUALLY. THIS NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL, HOUSED WITHIN REALTIME PSO, PUTS THE PROFESSIONAL SERVICES FIRM AND OUTSOURCING ORGANIZATION IN THE DRIVER’S SEAT. THESE FIRMS NO LONGER HAVE TO WAIT FOR A COMPANY TO PUBLISH ONE OR MORE SMALL DEAL R-F-P-s FOR WHICH THEY WILL HAVE TO COMPETE AGAINST OTHER PROFESSIONAL SERVICES OR OUTSOURCING FIRMS, DIRECTLY. LIKEWISE; THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL ENABLES ‘EVERYONE’ IN ANY COMPANY THROUGHOUT THE WORLD TO BECOME A POTENTIAL PROFESSIONAL SERVICES OR OUTSOURCING FIRM CUSTOMER. THIS OPENS UP UNPRECEDENTED STREAMS OF REVENUE RATHER THAN FOCUS SOLELY ON DOING BUSINESS JUST WITH A COMPANY’S P-M-O OR PROCUREMENT OFFICE FOR ONE OR MORE SMALL PROJECT DEALS. SO WHAT WE SOLVE IS A WAY FOR PROFESSIONAL SERVICES FIRMS TO REPLACE LOST REVENUE DUE TO DEAL SIZE REDUCTION. LOSS REVENUE IS NOT ONLY REPLACED IN THE NEW ON DEMAND CHANNEL; BUT IS EXPONENTIALLY INCREASED AT ‘UNPRECEDENTED LEVELS’—EVEN SUPERSEDING INDUSTRY; AND MOST LIKELY YOUR COMPANY’S HISTORICAL STANDARDS—PER DAY. ADDITIONALLY, WHILE WE’RE AT IT; THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL ENABLES FIRMS TO ACQUIRE NEW ON DEMAND CUSTOMERS AND SELL NEW ON DEMAND ACCOUNT SERVICES. THE $60 MILLION OR MORE PER DAY DEPENDS ON YOUR FIRM’S EXISTING BRAND AND ADVERTISEMENT OF YOUR NEW ON DEMAND CAPABILITIES.
- SO HOW DO WE DO IT? IT IS QUITE SIMPLE ON THE SURFACE. SO SIMPLE, IT HAS BEEN RIGHT UNDER OUR NOSES SINCE THE INVENTION OF CALL CENTERS, THE INTERNET AND SOFTWARE. HOWEVER; WHAT SEEMS SIMPLE ON THE SURFACE IS QUITE COMPLICATED UNDERNEATH --UNTIL NOW. TRINITY IS IN THE PROCESS OF DEVELOPING A CLOUD BASED SOFTWARE PRODUCT ON THE SALESFORCE.COM FORCE.COM PLATFORM (AS WE SAID EARLIER) CALLED REALTIME PSO. REALTIME PSO HOUSES THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL FROM SOUP TO NUTS. IT IS THE ONLY PRODUCT OF ITS KIND IN THE WORLD AND IS PATENTED. WE HOUSED THE SALES AND DELIVERY DISTRIBUTION CHANNEL IN A CLOUD BASED SOFTWARE PRODUCT FOR VARIOUS REASONS: FIRST: TO GUARANTEE THAT ALL FIRMS OPERATING IN THE PROFESSIONAL SERVICES AND OUTSOURCING INDUSTRY HAVE EQUAL ACCESS TO A SYSTEM THAT WILL LEVEL THE LANDSCAPE FOR PROFESSIONAL SERVICES FIRMS AND OUTSOURCERS TO FAIRLY COMPETE. SECOND: TO ENSURE THAT PROFESSIONAL SERVICES AND OUTSOURCING FIRMS GAIN ACCESS TO 5 NEW UNTAPPED REVENUE STREAMS I AM ABOUT TO UNFOLD TO YOU IN A MOMENT WHICH WILL GARNER YOU THE MILLIONS PER DAY WE JUST MENTIONED AND SOLVE THE DWINDLING DEAL SIZE AND PROFITABILITY ISSUE WE ALSO JUST MENTIONED EARLIER BESETTING THE INDUSTRY. LASTLY: WE HOUSED IT IN A SOFTWARE PRODUCT TO ENSURE THAT PROFESSIONAL SERVICES AND OUTSOURCING FIRMS WILL BE ABLE TO ACQUIRE NEW ON DEMAND CUSTOMERS RAPIDLY. WE ALSO WANTED TO ENSURE THAT THE CHANNEL WOULD BE AUTOMATED SO AS TO VIRTUALLY ELIMINATE HUMAN ERROR. AUTOMATION CAN ENSURE STANDARDIZATION, REUSABILITY, REPEATABILITY, AND GOVERNABILITY. WHAT YOU ARE LOOKING AT IS OUR SOFTWARE’S PATENTED ARCHITECTURE WHICH IS THE BACKBONE OF OUR PRODUCT’S SOFTWARE DESIGN. AGAIN, SO HOW DO WE DO IT? ON DEMAND SALES AND DELIVERY IS ACCOMPLISHED BY COMMODITIZING WHAT IS SOLD AND DELIVERED BY PROFESSIONAL SERVICES PRACTITIONERS, DAILY. RATHER THAN SELL FIRM SERVICES AS A SINGLE PACKAGED DEAL; FIRMS CAN NOW SELL THEIR SERVICES AS A COMMODITY. IN OTHER WORDS; SMALLER DEALS (TO ACCOMMODATE THE MARKET) BUT IN LARGER QUANTITY-- AND OUTSOURCED BY MORE PEOPLE, WHEREBY IF A COMPANY SELLS AND DELIVERS IN THE NEW ON DEMAND CHANNEL BY SUBSCRIBING TO THE REALTIME PSO PRODUCT, WILL EXCEED REVENUE TARGETS EXPONENTIALLY BEYOND HISTORICAL TARGETS. THERE ARE FIVE NEW COMMODITIZED REVENUE STREAMS THAT OUR TARGET PROSPECT WILL HAVE ACCESS TO. SO PAY ATTENTION HERE, BECAUSE THIS IS HOW YOUR FIRM WILL MAKE MILLIONS PER DAY SELLING AND DELIVERING, OPERATIONALLY, ON DEMAND. WE WILL ADDRESS SOME OF THE TECHNICAL HOW’S FIRST THEN I WILL, MOMENTARILY, EXPLAIN HOW OPERATIONALLY ON DEMAND OPERATIONS WILL WORK. WE ALSO HAVE SOME OPERATIONAL DEMOS THAT YOU CAN VIEW THAT WILL SHOW YOU WHAT I AM ABOUT TO EXPLAIN, ONLINE. YOU CAN ACCESS THESE ONLINE DEMOS BY CLICKING ON LINKS IN THIS DECK I WILL SEND YOU AFTER THE PRESENTATION. FIRST LET’S TAKE A LOOK AT OUR REALTIME PSO SOFTWARE PRODUCT’S ARCHITECTURAL DESIGN BACKBONE. THE SOFTWARE PRODUCT CONTAINS VARIOUS FUNCTIONS THAT ARE PROGRAMMATICALLY HOUSED WITHIN ITS TECHNICAL AND OPERATIONAL INFRASTRUCTURE. ON THE ENABLEMENT LAYER, WE HOUSE VIRTUAL CALL CENTER FUNCTIONS BACKED BY A NETWORK WHICH IS THE INTERNET. PAY CLOSE ATTENTION TO THE VIRTUAL CALL CENTER AND INTERNET COMPONENT BECAUSE IT IS VERY IMPORTANT TO THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. NEXT LET’S TAKE A LOOK AT OUR PRESENTATION LAYER WHICH IS COMPRISED OF TELEPHONY FUNCTIONALITY. THIS FUNCTIONALITY ENABLES REALTIME PSO CUSTOMERS TO GAIN ACCESS TO THE VIRTUAL CALL CENTER, PORTAL AND HAND HELD TECHNOLOGIES USEFUL IN INTERFACING WITH THE REALTIME PSO APPLICATION. THE APPLICATION OR FUNCTIONS LAYER IS COMPRISED OF VARIOUS BUSINESS APPLICATION FUNCTIONS BAKED WITHIN THE APPLICATION TO INCLUDE CRM, ERP, PROJECT AND PROGRAM MANAGEMENT, TEST MANAGEMENT, RELEASE MANAGEMENT, ECOMMERCE, REMOTE CONTROL, WEB AND VIDEO CONFERENCING, SOCIAL COLLABORATION, LOGISTICS, DELIVERY METHODOLOGIES AND MORE. THESE FUNCTIONS, TOOLS AND TEMPLATES MAKE UP THE BUSINESS APPLICATION AUTOMATION FUNCTIONS HOUSED WITHIN A SINGLE PRODUCT THAT POWER ON DEMAND OPERATIONS. THE INTEGRATION AND SOA LAYER ENABLES THE APPLICATION’S REUSABLE DATA AND MULTI-TENANCY STRUCTURE—WHICH WE ARE ABLE TO TAKE ADVANTAGE OF BY BUILDING THE APP ON THE INDUSTRY LEADING SALESFORCE.COM FORCE.COM PLATFORM. ALL OF THIS TAKES INTO CONSIDERATION A FIRM’S UNIQUE CAPABILITIES AND SERVICES AS WELL AS FIXED COSTS AND MARGIN RETENTION STRUCTURES. THESE CAPABILITIES, SERVICES AND FIXED COSTS ARE PRODUCTIZED FOR REPEATABLE SALES AND DELIVERY AND ARE 100% AUTOMATED AND GOVERNABLE BY INDUSTRY STANDARDS , GOVERNMENT STANDARDS AS WELL AS THE FIRM’S UNIQUE OPERATIONS MODEL. THE REALTIME PSO APPLICATION CAN BE USED BY DIFFERENT VERTICAL INDUSTRIES TO INCLUDE ANY INDUSTRY THAT FALLS UNDER THE US GOVERNMENT’S PROFESSIONAL SERVICES AND OUTSOURCING SIC OR NAICS CLASSIFICATION.
- KEEP IN MIND THAT A BEST PRACTICE FOR YOUR COMPANY IS TO INITIALLY PILOT ON DEMAND OPERATIONS AS WITH ANY OTHER ENTERPRISE SOFTWARE SOLUTION. REALTIME PSO SHOULD BE ROLLED OUT INCREMENTALLY. AT THE END OF THE IMPLEMENTATION. TOLL FREE NUMBERS ARE PROVISIONED TO YOUR PRACTICE FOR ADVERTISEMENT AND MARKETING AND A REALTIME PSO CLIENT PORTAL IS INTEGRATED ONTO THE BACKEND OF YOUR COMPANY’S WEBSITE. AT THE END OF THE IMPLEMENTATION’; YOUR FIRM IS CUTOVER AND CLEARED TO BEGIN RUNNING YOUR ‘STRATEGICALLY TARGETED’ ADVERTISEMENT AND MARKETING CAMPAIGNS WHICH SHOULD BE GEARED TO MAKE THE B2B PUBLIC-- AND IF YOU LIKE; B2C PUBLIC AWARE OF YOUR ON DEMAND SERVICE CAPABILITIES. AGAIN, AS A REMINDER WE DO HAVE DEMOS TO ILLUSTRATE ON DEMAND OPERATIONS. YOU CAN CLICK ON THESE LINKS, FROM THIS PRESENTATION, TO OBTAIN A PRACTICAL UNDERSTANDING OF HOW ON DEMAND OPERATIONS WILL WORK. THIS PRESENTATION WILL BE MADE AVAILABLE TO YOU AFTER TODAY’S WEB CONFERENCE.
- SO NOW, LET’S GET TO THE EXCITING PART. HOW DOES ON DEMAND OPERATIONS WORK AND MORE IMPORTANTLY HOW WILL YOUR FIRM MAKE THE MILLIONS PER DAY THAT WILL SOLVE YOUR FIRM’S DWINDLING REVENUE ISSUE AS A RESULT OF SMALLER DEAL SIZES? THIS IS THE CHANNEL’S VALUE PROPOSITION. THEN WE WILL SHOW YOU HOW TO PREPARE TO SELL AND DELIVER IN THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. -- FOR THE SAKE OF CLARITY, I WILL USE YOUR FIRM AND PRACTICE AS A POTENTIAL PROFESSIONAL SERVICES FIRM THAT WILL OPERATE ON DEMAND BY USING THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL HOUSED IN THE REALTIME PSO PRODUCT. I WILL USE COCA COLA AS THE COMPANY FOR WHICH YOUR POTENTIAL ON DEMAND B2B CLIENT WORKS. BEAR IN MIND; ANY PROFESSIONAL SERVICES FIRM OR OUTSOURCING ORGANIZATION CAN USE THE REALTIME PSO PRODUCT; THEREBY THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL AND ‘ANY EMPLOYEE’ IN ‘ANY COMPANY’ THROUGHOUT THE WORLD CAN NOW BECOME A POTENTIAL CLIENT OF YOUR NEW ON DEMAND PRACTICE OPERATED ENTIRELY IN THE CLOUD. REMEMBER WE SAID EARLIER THERE ARE 5 COMMODITIZED ON DEMAND CAPABILITIES FOR SALES AND DELIVERY IN THE NEW ON DEMAND CHANNEL—AND THAT THESE COMMODITIZED CAPABILITIES ARE CONSIDERED ‘REVENUE STREAMS’ FROM A PRACTICE LEADER’S PERSPECTIVE. THE CAPABILITIES ARE: ON-DEMAND CONSULTATION: ON DEMAND CONSULTATION IS THE FIRST ON DEMAND CAPABILITY THAT CAN BE SOLD IN THE ON DEMAND CHANNEL. IN THIS MODEL; ANYONE WITHIN COCA COLA OR ANY COMPANY IN THE WORLD NEEDING A TECHNICAL, FUNCTIONAL OR STRATEGY CONSULTATION CAN CALL YOUR COMPANY TO RECEIVE A REAL-TIME CONSULTATION. TO DO THIS, THE POTENTIAL CLIENT WOULD EITHER GO TO YOUR COMPANY’S WEB SITE, LOCATE THEIR TECHNICAL, FUNCTIONAL OR STRATEGIC NEED AND THEN PRESS A CALL BUTTON TO TRANSACT BUSINESS WITH YOUR COMPANY ON DEMAND—IMMEDIATELY; OR THEY CAN CALL A TOLL FREE NUMBER THEY SAW ADVERTISED BY YOUR FIRM’S PRACTICE ON TELEVISION. EITHER WAY, THE POTENTIAL CLIENT IS ROUTED WITHIN A VIRTUAL CALL CENTER ENVIRONMENT. AGAIN, THIS VIRTUAL CALL CENTER IS HOUSED WITHIN THE REALTIME PSO PRODUCT. THE VIRTUAL CALL CENTER CAN BE A CENTER OF EXCELLENCE, A SOLUTION CENTER OR IT CAN BE ROUTED TO A PRACTITIONER’S HOME SINCE THE CALL CENTER IS HOSTED IN THE CLOUD. YOUR COMPANY CAN HOST THE CALL CENTER OR THE CALL CENTER CAN BE OUTSOURCED. PRACTITIONERS CAN BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. WHEN THE CALL IS ROUTED ; A CSR (LIKE IN ANY CALL CENTER ENVIRONMENT) ANSWERS THE CALL: “THANK YOU FOR CALLING _______ ON DEMAND, HOW CAN I ASSIST YOU?” THE CALL IS THEN ROUTED TO THE NEXT AVAILABLE ___________ PRACTITIONER. IT IS IMPORTANT TO NOTE THAT YOU CAN STILL BILL OUT A CONSULTANT AS YOU SEE FIT. A CONSULTANT BILLING AT $100.00 WILL STILL BILL AT $100 AND SO ON AND SO FORTH. NOW HERE’S THE MAGIC. IMMEDIATELY UPON THAT CALL HANGING UP; BY UTILIZING THE REALTIME PSO PRODUCT, YOUR PRACTICE RECEIVES THE $100.00 FOR THE CALL IMMEDIATELY UPON HANG UP. THIS MONEY EARNED FROM THE CALL IS IMMEDIATELY DEPOSITED INTO YOUR COMPANY’S OR PRACTICE’S BANK OR ESCROW ACCOUNT. NOW LET’S DO SOME SIMPLE MATH. TAKE THE ONE CALL GARNERING $100.00. MULTIPLY THAT $100.00 BY THE NUMBER OF CALLS COMING INTO THE CALL CENTER—BASED ON YOUR COMPANY’S ON DEMAND TELEVISION ADVERTISING AND MARKETING, YOUR COMPANY’S BRAND AND ‘EVERY EMPLOYEE’ IN ANY COMPANY IN THE WORLD, PER DAY, THAT MAY NEED A SIMPLE TECHNICAL, FUNCTIONAL OR STRATEGIC ADVISEMENT FROM YOUR FIRM. THAT COULD BE HUNDREDS OF THOUSANDS OF CALLS PER DAY TIMES $100.00 DOLLARS. YOU DO THE MATH. WE’VE ALREADY PROVEN THE VALUE PROPOSITION IN THIS EXAMPLE WHICH COULD MEAN $60 MILLION DOLLARS PER DAY RIGHT HERE. THIS IS THE SMALLEST REVENUE STREAM THIS PRODUCT BRINGS TO MARKET. WE CALL THIS A MICRO STREAM OR A MICRO TRANSACTION. THIS REVENUE IS ONLY AVAILABLE IN THE ON DEMAND CHANNEL HOUSED WITHIN THE REALTIME PSO PRODUCT. REMEMBER THE REALTIME PSO PRODUCT IS PATENTED TO INCLUDE THE REVENUE STREAMS I AM UNFOLDING NOW WHICH ARE BUSINESS METHODS FROM A PATENT PERSPECTIVE. TRINITY DOES INTEND TO ALLOW OTHER COMPANIES TO COMPETE IN THE SOFTWARE SPACE AGAINST US EVENTUALLY. AS INDICATED EARLIER; THE PRODUCT WILL NOT ONLY OPEN A NEW ON DEMAND SALES AND DELIVERY PROFESSIONAL SERVICES AND OUTSOURCING SERVICES MARKET BUT A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SALES AND DELIVERY SOFTWARE MARKET AS WELL. FOR NOW THOUGH; THE REALTIME PSO PRODUCT IS THE ONLY WAY TO OBTAIN THE UNTAPPED REVENUE IN BOTH NEW MARKETS WE ARE OPENING. ON-DEMAND MEETING CONTRIBUTION. NEXT, LET’S TALK ON DEMAND MEETING CONTRIBUTION. THIS IS ANOTHER MICRO STREAM OR TRANSACTION. PROFESSIONAL SERVICES AND OUTSOURCING FIRMS CAN USE REALTIME PSO TO ENABLE ITS PRACTITIONERS TO PARTICIPATE IN MEETINGS REMOTELY FOR IMMEDIATE REVENUE. THESE MEETINGS CAN BE BRAINSTORMING SESSIONS, JOINT APPLICATION REQUIREMENT (JAR) OR JOINT APPLICATION DESIGN (JAD) SESSIONS AS AN EXAMPLE. PRACTITIONERS CAN BE PARTICIPANTS OR FACILITATORS. THEY CAN RENDER SERVICES ON A ONE TIME OR RECURRING BASIS. IT CAN BE ONE PRACTITIONER OR MANY. PARTICIPATION CAN BE ON DEMAND (MEANING JUST IN TIME) OR SCHEDULED. PAYMENT FOR SERVICES CAN BE TRANSACTED IN REAL-TIME OR SCHEDULED. PRACTITIONER BILL RATES ARE CONFIGURABLE BY FIRM, SO THE SAME EXAMPLE COMMUNICATED EARLIER APPLIES WHERE CALLS COME IN AND THE BILL RATE IS PAID UPON COMPLETION OF THE MEETING OR HOWEVER THE COMPANY CHOOSES TO RECEIVE PAYMENT. THIS IS TOTALLY UP TO THE FIRM. PAYMENT FOR SERVICES MAY BE RECEIVED IMMEDIATELY USING TRADITIONAL ECOMMERCE, ARRANGED ESCROW OR OTHER METHODS (FOR EXAMPLE, PAYPAL). ONCE AGAIN, WE OFFER A SOLUTION TO THE PROBLEM. IT IS OBVIOUS BY SIMPLY DOING MATH THAT THE NUMBER OF CALLS COMING INTO A CALL CENTER FOR THIS TYPE OF SERVICE USING THE REALTIME PRODUCT, YOUR FIRM’S BRAND AND ADVERTISEMENT OF YOUR FIRM’S ON DEMAND CAPABILITIES COULD EASILY GARNER MORE THAN $60 MILLION PER DAY IN THIS STREAM. THIS STREAM IS A TOTALLY DIFFERENT STREAM THAN THE ON DEMAND CONSULTATION STREAM JUST EXPLAINED. ON-DEMAND DELIVERABLES OUTSOURCING. DELIVERABLES OUTSOURCING CAN BE EITHER A TRANSACTION OR A PROJECT. THE SAME CONCEPTS APPLY AS DISCUSSED EARLIER. HOWEVER, SCOPING, PRICING, QUOTING AND CONTRACTING THE ENGAGEMENT ARE REQUIRED. IN THIS REVENUE STREAM PROFESSIONAL SERVICES AND OUTSOURCING FIRM’S OPERATING ON DEMAND CAN OUTSOURCE ONE OR MORE DOCUMENTS, SIMPLE PROGRAMMING ENGAGEMENTS OR OTHER SIMPLE WORK PRODUCTS IN REAL TIME FOR IMMEDIATE SALES, PROVISIONING, FULFILLMENT AND DELIVERY. SCOPING, PRICING, QUOTING AND CONTRACTING CAN BE ACCOMPLISHED IMMEDIATELY. SO CAN PROVISIONING-- WHICH IS NOTIFICATION, LOAD BALANCING AND SCHEDULING OF RESOURCES WITHIN THE REALTIME PSO SYSTEM—WHEREVER THEY MAY BE LOCATED; AT HOME, IN A C-O-E OR SOLUTION CENTER. PROVISIONING IS AN AUTOMATED PROCESS THAT NOTIFIES A PRACTITIONER THAT A PROJECT HAS BEEN ASSIGNED TO THEM. PROJECT MANAGEMENT FUNCTIONS ARE ENABLED AND CAN BE FULLY FULFILLED IN THE REALTIME PSO PRODUCT AND THE REAL-TIME PSO CLIENT PORTAL. DATA IS REUSABLE SO ALL SCOPING, PRICING, CONTRACT DATA (M-S-A AND S-O-W) AS WELL AS PREFERRED DELIVERY METHODOLOGIES, SUCCESS FACTORS, PAYMENT PREFERENCES, ETC., IS PULLED OVER INTO RECORDS MADE AVAILABLE IN THE SYSTEM THAT IS USABLE BY FULFILLMENT PRACTITIONERS BASED ON USER PRIVILEGES. THIS REUSABLE DATA IS UTILIZED IN THE PRODUCT’S PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT FUNCTIONALITY. IT WHERE DOCUMENTS CAN BE GENERATED ON THE FLY SUCH AS PROJECT CHARTERS, B-R-D’S, PROCESS FLOWS, USE CASES (OR USER STORIES AS SOME CALL THEM) AS PROJECTS MOVE FORWARD IN THE SALES, PROVISIONING, FULFILLMENT AND DELIVERY DISTRIBUTION CHAIN. HUMAN INTERACTION IS MITIGATED IN THE REALTIME PSO SYSTEM. THE REALTIME PSO ENTERPRISE SOFTWARE IS AUTOMATED BY WORKFLOW AND IS TIGHTLY GOVERNED. THIS IS WHERE THE POWER OF THE SYSTEM LIES AND HOW FIXED COSTS ENGAGEMENTS ARE PROPERLY PRICED, MANAGED AND TRACKED –KEEPING MARGINS IN TACT. THE PRODUCT ALSO CONTAINS VARIOUS FUNCTIONS PROGRAMMED OR O-E-M-ED INTO THE PRODUCT THAT ENABLES SOUP TO NUTS SALES, PROVISIONING, FULFILLMENT AND DELIVERY TO INCLUDE PROGRAM AND PROJECT MANAGEMENT, REQUIREMENTS MANAGEMENT, DESIGN MANAGEMENT, DEVELOPMENT MANAGEMENT, TEST MANAGEMENT, TRAINING MANAGEMENT, RELEASE MANAGEMENT, ORDER MANAGEMENT, POST PRODUCTION SUPPORT AND SO MUCH MORE THAT CAN BE ACCOMPLISHED SOLELY WITHIN THE PRODUCT NEVER HAVING TO EVER TOUCH GROUND AT A CLIENT SITE. CLIENTS OF YOUR FIRM CAN ALSO COLLABORATE WITH YOUR PRACTITIONERS VIA THE REALTIME PSO CLIENT PORTAL. WHEN WE SAY COLLABORATE IT DOESN’T MEAN SIMPLE SOCIAL COLLABORATION; BUT ACTUAL ROLL UP YOUR SLEEVES AND WORK COLLABORATION. FOR EXAMPLE; A CLIENT CAN ACTUALLY PARTICIPATE IN PROGRAMMING WITH A PRACTITIONER SIMPLY BY BEING LOGGED INTO REALTIME PSO. PROGRAMMING CAN BE ACCOMPLISHED IN REAL-TIME ON ANY TYPE OF SYSTEM (PREMISE OR IN THE CLOUD). CLIENTS ARE ABLE TO WATCH THE FULFILLMENT OF THEIR PROJECT’S (LITERALLY LOG INTO THE CLIENT PORTAL AND WATCH AS PROGRAMMING IS BEING FULFILLED FROM ANYWHERE IN THE WORLD)—IT GOES WITHOUT SAYING THEY CAN SEE REAL TIME ANALYTICS AND OBTAIN REPORTS. THERE ARE TOO MANY BENEFITS OF THE PRODUCT TO TALK ABOUT IN A SINGLE WEB CONFERENCE. YOU’LL HAVE TO SEE THE PRODUCT IN ACTION. AGAIN, EASILY, MORE THAN $60 MILLION PER DAY IN UNTAPPED ON DEMAND REVENUE, BY A SINGLE PRACTICE WITHIN A FIRM, CAN BE EARNED IN THIS STREAM ALONE IF THE FIRM ADVERTISES ITS ON DEMAND CAPABILITIES AGGRESSIVELY . YOU ARE TALKING ABOUT PROJECTS WITH MORE THAN ONE RESOURCE MULTIPLIED BY THE NUMBER OF OUTSOURCED DELIVERABLES ENGAGEMENTS MULTIPLIED BY THE DURATION OF THE PROJECTS OUTSOURCED PER DAY. AGAIN THE REVENUE IS PAID IN REALTIME. IT CAN BE PAID AT THE END OF THE PROJECT OR INTERMITTENTLY THROUGHOUT FULFILLMENT AGAINST AN AGILE SPRINT, A PROJECT MILESTONE OR ANY OTHER PROJECT MANAGEMENT CRITERIA CHOSEN DURING THE SCOPING PHASE. ON-DEMAND PROJECT OUTSOURCING. WE JUST TALKED ABOUT HOW A ‘SOUP TO NUTS PROJECT’ CAN BE SOLD, PROVISIONED, FULFILLED AND DELIVERED. JUST KNOW THAT ANY PHASED BASED PROJECT; FOR EXAMPLE REQUIREMENTS, DESIGN, DEVELOPMENT, TEST, TRAINING, ETC., OR ANY FULL SCALE PROJECT FOR EXAMPLE IMPLEMENTATIONS, UPGRADES, REPLACEMENTS, B-P-R, STRATEGY, ETC., CAN ALL BE SOLD, PROVISIONED, FULFILLED AND DELIVERED IN REAL TIME FOR IMMEDIATE COMMERCE AS WELL. THE REVENUE GENERATED IN THIS REVENUE STREAM COULD BE A 100 MILLION PER DAY EASILY. LASTLY; ON-DEMAND STAFF AUGMENTATION. CLIENTS OR POTENTIAL CLIENTS OF YOUR FIRM, USING REALTIME PSO, CAN REQUEST ONE OR MORE STAFF AUGMENTATION RESOURCES IMMEDIATELY. RESOURCES CAN BE INTERVIEWED ON DEMAND VIA REALTIME PSO’S VIDEO FUNCTIONALITY FOR IMMEDIATE OR SCHEDULED PLACEMENT. CLIENTS CAN IMMEDIATELY SEE WHO’S AVAILABLE AND CONDUCT A FACE-TO-FACE INTERVIEW USING THE REALTIME PSO CLIENT PORTAL PROVISIONED ON THE BACKEND OF YOUR FIRM’S WEBSITE. ENGAGEMENTS CAN BE SCOPED, PRICED, QUOTED AND CONTRACTED IMMEDIATELY. RESOURCES CAN BE PROVISIONED AND SERVICES FULFILLED AND DELIVERED 100% IN THE CLOUD USING REALTIME PSO IN THE MANNER DESCRIBED PREVIOUSLY. RESOURCE BILL RATES ARE STILL CONFIGURABLE BY FIRM. RESOURCES MAY STILL BE LOCATED IN A C-O-E, SOLUTION CENTER, WORK FROM HOME OR ON PREMISE AT A CLIENT SITE (STILL PERFORMING WORK VIA THE REALTIME PSO PRODUCT). THIS ENABLES THE STAFF AUGMENTED RESOURCES’ COLLEAGUES TO SEE WHAT THEY ARE WORKING ON AROUND THE WORLD OR DOWN THE HALL. RESOURCES MAY STILL BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. PAYMENT FOR SERVICES MAY BE RECEIVED USING THE SAME MODEL DESCRIBED PREVIOUSLY—AND ALL PRACTITIONERS, NO MATTER THE STREAM THEY SUPPORT, CAN RECEIVE THEIR PAYROLL CHECKS USING TRADITIONAL PAYROLL CHANNELS; THEY CAN ALSO BE PAID VIA PAYPAL OR YOU CAN CHOOSE TO PAY YOUR PRACTITIONERS IMMEDIATELY, IN REALTIME--ELECTRONICALLY INTO THEIR BANK ACCOUNTS , BASED ON PRE-ARRANGED PROJECT MANAGEMENT GATES.
- SO NOW, LET’S GET TO THE EXCITING PART. HOW DOES ON DEMAND OPERATIONS WORK AND MORE IMPORTANTLY HOW WILL YOUR FIRM MAKE THE MILLIONS PER DAY THAT WILL SOLVE YOUR FIRM’S DWINDLING REVENUE ISSUE AS A RESULT OF SMALLER DEAL SIZES? THIS IS THE CHANNEL’S VALUE PROPOSITION. THEN WE WILL SHOW YOU HOW TO PREPARE TO SELL AND DELIVER IN THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. -- FOR THE SAKE OF CLARITY, I WILL USE YOUR FIRM AND PRACTICE AS A POTENTIAL PROFESSIONAL SERVICES FIRM THAT WILL OPERATE ON DEMAND BY USING THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL HOUSED IN THE REALTIME PSO PRODUCT. I WILL USE COCA COLA AS THE COMPANY FOR WHICH YOUR POTENTIAL ON DEMAND B2B CLIENT WORKS. BEAR IN MIND; ANY PROFESSIONAL SERVICES FIRM OR OUTSOURCING ORGANIZATION CAN USE THE REALTIME PSO PRODUCT; THEREBY THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL AND ‘ANY EMPLOYEE’ IN ‘ANY COMPANY’ THROUGHOUT THE WORLD CAN NOW BECOME A POTENTIAL CLIENT OF YOUR NEW ON DEMAND PRACTICE OPERATED ENTIRELY IN THE CLOUD. REMEMBER WE SAID EARLIER THERE ARE 5 COMMODITIZED ON DEMAND CAPABILITIES FOR SALES AND DELIVERY IN THE NEW ON DEMAND CHANNEL—AND THAT THESE COMMODITIZED CAPABILITIES ARE CONSIDERED ‘REVENUE STREAMS’ FROM A PRACTICE LEADER’S PERSPECTIVE. THE CAPABILITIES ARE: ON-DEMAND CONSULTATION: ON DEMAND CONSULTATION IS THE FIRST ON DEMAND CAPABILITY THAT CAN BE SOLD IN THE ON DEMAND CHANNEL. IN THIS MODEL; ANYONE WITHIN COCA COLA OR ANY COMPANY IN THE WORLD NEEDING A TECHNICAL, FUNCTIONAL OR STRATEGY CONSULTATION CAN CALL YOUR COMPANY TO RECEIVE A REAL-TIME CONSULTATION. TO DO THIS, THE POTENTIAL CLIENT WOULD EITHER GO TO YOUR COMPANY’S WEB SITE, LOCATE THEIR TECHNICAL, FUNCTIONAL OR STRATEGIC NEED AND THEN PRESS A CALL BUTTON TO TRANSACT BUSINESS WITH YOUR COMPANY ON DEMAND—IMMEDIATELY; OR THEY CAN CALL A TOLL FREE NUMBER THEY SAW ADVERTISED BY YOUR FIRM’S PRACTICE ON TELEVISION. EITHER WAY, THE POTENTIAL CLIENT IS ROUTED WITHIN A VIRTUAL CALL CENTER ENVIRONMENT. AGAIN, THIS VIRTUAL CALL CENTER IS HOUSED WITHIN THE REALTIME PSO PRODUCT. THE VIRTUAL CALL CENTER CAN BE A CENTER OF EXCELLENCE, A SOLUTION CENTER OR IT CAN BE ROUTED TO A PRACTITIONER’S HOME SINCE THE CALL CENTER IS HOSTED IN THE CLOUD. YOUR COMPANY CAN HOST THE CALL CENTER OR THE CALL CENTER CAN BE OUTSOURCED. PRACTITIONERS CAN BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. WHEN THE CALL IS ROUTED ; A CSR (LIKE IN ANY CALL CENTER ENVIRONMENT) ANSWERS THE CALL: “THANK YOU FOR CALLING _______ ON DEMAND, HOW CAN I ASSIST YOU?” THE CALL IS THEN ROUTED TO THE NEXT AVAILABLE ___________ PRACTITIONER. IT IS IMPORTANT TO NOTE THAT YOU CAN STILL BILL OUT A CONSULTANT AS YOU SEE FIT. A CONSULTANT BILLING AT $100.00 WILL STILL BILL AT $100 AND SO ON AND SO FORTH. NOW HERE’S THE MAGIC. IMMEDIATELY UPON THAT CALL HANGING UP; BY UTILIZING THE REALTIME PSO PRODUCT, YOUR PRACTICE RECEIVES THE $100.00 FOR THE CALL IMMEDIATELY UPON HANG UP. THIS MONEY EARNED FROM THE CALL IS IMMEDIATELY DEPOSITED INTO YOUR COMPANY’S OR PRACTICE’S BANK OR ESCROW ACCOUNT. NOW LET’S DO SOME SIMPLE MATH. TAKE THE ONE CALL GARNERING $100.00. MULTIPLY THAT $100.00 BY THE NUMBER OF CALLS COMING INTO THE CALL CENTER—BASED ON YOUR COMPANY’S ON DEMAND TELEVISION ADVERTISING AND MARKETING, YOUR COMPANY’S BRAND AND ‘EVERY EMPLOYEE’ IN ANY COMPANY IN THE WORLD, PER DAY, THAT MAY NEED A SIMPLE TECHNICAL, FUNCTIONAL OR STRATEGIC ADVISEMENT FROM YOUR FIRM. THAT COULD BE HUNDREDS OF THOUSANDS OF CALLS PER DAY TIMES $100.00 DOLLARS. YOU DO THE MATH. WE’VE ALREADY PROVEN THE VALUE PROPOSITION IN THIS EXAMPLE WHICH COULD MEAN $60 MILLION DOLLARS PER DAY RIGHT HERE. THIS IS THE SMALLEST REVENUE STREAM THIS PRODUCT BRINGS TO MARKET. WE CALL THIS A MICRO STREAM OR A MICRO TRANSACTION. THIS REVENUE IS ONLY AVAILABLE IN THE ON DEMAND CHANNEL HOUSED WITHIN THE REALTIME PSO PRODUCT. REMEMBER THE REALTIME PSO PRODUCT IS PATENTED TO INCLUDE THE REVENUE STREAMS I AM UNFOLDING NOW WHICH ARE BUSINESS METHODS FROM A PATENT PERSPECTIVE. TRINITY DOES INTEND TO ALLOW OTHER COMPANIES TO COMPETE IN THE SOFTWARE SPACE AGAINST US EVENTUALLY. AS INDICATED EARLIER; THE PRODUCT WILL NOT ONLY OPEN A NEW ON DEMAND SALES AND DELIVERY PROFESSIONAL SERVICES AND OUTSOURCING SERVICES MARKET BUT A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SALES AND DELIVERY SOFTWARE MARKET AS WELL. FOR NOW THOUGH; THE REALTIME PSO PRODUCT IS THE ONLY WAY TO OBTAIN THE UNTAPPED REVENUE IN BOTH NEW MARKETS WE ARE OPENING. ON-DEMAND MEETING CONTRIBUTION. NEXT, LET’S TALK ON DEMAND MEETING CONTRIBUTION. THIS IS ANOTHER MICRO STREAM OR TRANSACTION. PROFESSIONAL SERVICES AND OUTSOURCING FIRMS CAN USE REALTIME PSO TO ENABLE ITS PRACTITIONERS TO PARTICIPATE IN MEETINGS REMOTELY FOR IMMEDIATE REVENUE. THESE MEETINGS CAN BE BRAINSTORMING SESSIONS, JOINT APPLICATION REQUIREMENT (JAR) OR JOINT APPLICATION DESIGN (JAD) SESSIONS AS AN EXAMPLE. PRACTITIONERS CAN BE PARTICIPANTS OR FACILITATORS. THEY CAN RENDER SERVICES ON A ONE TIME OR RECURRING BASIS. IT CAN BE ONE PRACTITIONER OR MANY. PARTICIPATION CAN BE ON DEMAND (MEANING JUST IN TIME) OR SCHEDULED. PAYMENT FOR SERVICES CAN BE TRANSACTED IN REAL-TIME OR SCHEDULED. PRACTITIONER BILL RATES ARE CONFIGURABLE BY FIRM, SO THE SAME EXAMPLE COMMUNICATED EARLIER APPLIES WHERE CALLS COME IN AND THE BILL RATE IS PAID UPON COMPLETION OF THE MEETING OR HOWEVER THE COMPANY CHOOSES TO RECEIVE PAYMENT. THIS IS TOTALLY UP TO THE FIRM. PAYMENT FOR SERVICES MAY BE RECEIVED IMMEDIATELY USING TRADITIONAL ECOMMERCE, ARRANGED ESCROW OR OTHER METHODS (FOR EXAMPLE, PAYPAL). ONCE AGAIN, WE OFFER A SOLUTION TO THE PROBLEM. IT IS OBVIOUS BY SIMPLY DOING MATH THAT THE NUMBER OF CALLS COMING INTO A CALL CENTER FOR THIS TYPE OF SERVICE USING THE REALTIME PRODUCT, YOUR FIRM’S BRAND AND ADVERTISEMENT OF YOUR FIRM’S ON DEMAND CAPABILITIES COULD EASILY GARNER MORE THAN $60 MILLION PER DAY IN THIS STREAM. THIS STREAM IS A TOTALLY DIFFERENT STREAM THAN THE ON DEMAND CONSULTATION STREAM JUST EXPLAINED. ON-DEMAND DELIVERABLES OUTSOURCING. DELIVERABLES OUTSOURCING CAN BE EITHER A TRANSACTION OR A PROJECT. THE SAME CONCEPTS APPLY AS DISCUSSED EARLIER. HOWEVER, SCOPING, PRICING, QUOTING AND CONTRACTING THE ENGAGEMENT ARE REQUIRED. IN THIS REVENUE STREAM PROFESSIONAL SERVICES AND OUTSOURCING FIRM’S OPERATING ON DEMAND CAN OUTSOURCE ONE OR MORE DOCUMENTS, SIMPLE PROGRAMMING ENGAGEMENTS OR OTHER SIMPLE WORK PRODUCTS IN REAL TIME FOR IMMEDIATE SALES, PROVISIONING, FULFILLMENT AND DELIVERY. SCOPING, PRICING, QUOTING AND CONTRACTING CAN BE ACCOMPLISHED IMMEDIATELY. SO CAN PROVISIONING-- WHICH IS NOTIFICATION, LOAD BALANCING AND SCHEDULING OF RESOURCES WITHIN THE REALTIME PSO SYSTEM—WHEREVER THEY MAY BE LOCATED; AT HOME, IN A C-O-E OR SOLUTION CENTER. PROVISIONING IS AN AUTOMATED PROCESS THAT NOTIFIES A PRACTITIONER THAT A PROJECT HAS BEEN ASSIGNED TO THEM. PROJECT MANAGEMENT FUNCTIONS ARE ENABLED AND CAN BE FULLY FULFILLED IN THE REALTIME PSO PRODUCT AND THE REAL-TIME PSO CLIENT PORTAL. DATA IS REUSABLE SO ALL SCOPING, PRICING, CONTRACT DATA (M-S-A AND S-O-W) AS WELL AS PREFERRED DELIVERY METHODOLOGIES, SUCCESS FACTORS, PAYMENT PREFERENCES, ETC., IS PULLED OVER INTO RECORDS MADE AVAILABLE IN THE SYSTEM THAT IS USABLE BY FULFILLMENT PRACTITIONERS BASED ON USER PRIVILEGES. THIS REUSABLE DATA IS UTILIZED IN THE PRODUCT’S PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT FUNCTIONALITY. IT WHERE DOCUMENTS CAN BE GENERATED ON THE FLY SUCH AS PROJECT CHARTERS, B-R-D’S, PROCESS FLOWS, USE CASES (OR USER STORIES AS SOME CALL THEM) AS PROJECTS MOVE FORWARD IN THE SALES, PROVISIONING, FULFILLMENT AND DELIVERY DISTRIBUTION CHAIN. HUMAN INTERACTION IS MITIGATED IN THE REALTIME PSO SYSTEM. THE REALTIME PSO ENTERPRISE SOFTWARE IS AUTOMATED BY WORKFLOW AND IS TIGHTLY GOVERNED. THIS IS WHERE THE POWER OF THE SYSTEM LIES AND HOW FIXED COSTS ENGAGEMENTS ARE PROPERLY PRICED, MANAGED AND TRACKED –KEEPING MARGINS IN TACT. THE PRODUCT ALSO CONTAINS VARIOUS FUNCTIONS PROGRAMMED OR O-E-M-ED INTO THE PRODUCT THAT ENABLES SOUP TO NUTS SALES, PROVISIONING, FULFILLMENT AND DELIVERY TO INCLUDE PROGRAM AND PROJECT MANAGEMENT, REQUIREMENTS MANAGEMENT, DESIGN MANAGEMENT, DEVELOPMENT MANAGEMENT, TEST MANAGEMENT, TRAINING MANAGEMENT, RELEASE MANAGEMENT, ORDER MANAGEMENT, POST PRODUCTION SUPPORT AND SO MUCH MORE THAT CAN BE ACCOMPLISHED SOLELY WITHIN THE PRODUCT NEVER HAVING TO EVER TOUCH GROUND AT A CLIENT SITE. CLIENTS OF YOUR FIRM CAN ALSO COLLABORATE WITH YOUR PRACTITIONERS VIA THE REALTIME PSO CLIENT PORTAL. WHEN WE SAY COLLABORATE IT DOESN’T MEAN SIMPLE SOCIAL COLLABORATION; BUT ACTUAL ROLL UP YOUR SLEEVES AND WORK COLLABORATION. FOR EXAMPLE; A CLIENT CAN ACTUALLY PARTICIPATE IN PROGRAMMING WITH A PRACTITIONER SIMPLY BY BEING LOGGED INTO REALTIME PSO. PROGRAMMING CAN BE ACCOMPLISHED IN REAL-TIME ON ANY TYPE OF SYSTEM (PREMISE OR IN THE CLOUD). CLIENTS ARE ABLE TO WATCH THE FULFILLMENT OF THEIR PROJECT’S (LITERALLY LOG INTO THE CLIENT PORTAL AND WATCH AS PROGRAMMING IS BEING FULFILLED FROM ANYWHERE IN THE WORLD)—IT GOES WITHOUT SAYING THEY CAN SEE REAL TIME ANALYTICS AND OBTAIN REPORTS. THERE ARE TOO MANY BENEFITS OF THE PRODUCT TO TALK ABOUT IN A SINGLE WEB CONFERENCE. YOU’LL HAVE TO SEE THE PRODUCT IN ACTION. AGAIN, EASILY, MORE THAN $60 MILLION PER DAY IN UNTAPPED ON DEMAND REVENUE, BY A SINGLE PRACTICE WITHIN A FIRM, CAN BE EARNED IN THIS STREAM ALONE IF THE FIRM ADVERTISES ITS ON DEMAND CAPABILITIES AGGRESSIVELY . YOU ARE TALKING ABOUT PROJECTS WITH MORE THAN ONE RESOURCE MULTIPLIED BY THE NUMBER OF OUTSOURCED DELIVERABLES ENGAGEMENTS MULTIPLIED BY THE DURATION OF THE PROJECTS OUTSOURCED PER DAY. AGAIN THE REVENUE IS PAID IN REALTIME. IT CAN BE PAID AT THE END OF THE PROJECT OR INTERMITTENTLY THROUGHOUT FULFILLMENT AGAINST AN AGILE SPRINT, A PROJECT MILESTONE OR ANY OTHER PROJECT MANAGEMENT CRITERIA CHOSEN DURING THE SCOPING PHASE. ON-DEMAND PROJECT OUTSOURCING. WE JUST TALKED ABOUT HOW A ‘SOUP TO NUTS PROJECT’ CAN BE SOLD, PROVISIONED, FULFILLED AND DELIVERED. JUST KNOW THAT ANY PHASED BASED PROJECT; FOR EXAMPLE REQUIREMENTS, DESIGN, DEVELOPMENT, TEST, TRAINING, ETC., OR ANY FULL SCALE PROJECT FOR EXAMPLE IMPLEMENTATIONS, UPGRADES, REPLACEMENTS, B-P-R, STRATEGY, ETC., CAN ALL BE SOLD, PROVISIONED, FULFILLED AND DELIVERED IN REAL TIME FOR IMMEDIATE COMMERCE AS WELL. THE REVENUE GENERATED IN THIS REVENUE STREAM COULD BE A 100 MILLION PER DAY EASILY. LASTLY; ON-DEMAND STAFF AUGMENTATION. CLIENTS OR POTENTIAL CLIENTS OF YOUR FIRM, USING REALTIME PSO, CAN REQUEST ONE OR MORE STAFF AUGMENTATION RESOURCES IMMEDIATELY. RESOURCES CAN BE INTERVIEWED ON DEMAND VIA REALTIME PSO’S VIDEO FUNCTIONALITY FOR IMMEDIATE OR SCHEDULED PLACEMENT. CLIENTS CAN IMMEDIATELY SEE WHO’S AVAILABLE AND CONDUCT A FACE-TO-FACE INTERVIEW USING THE REALTIME PSO CLIENT PORTAL PROVISIONED ON THE BACKEND OF YOUR FIRM’S WEBSITE. ENGAGEMENTS CAN BE SCOPED, PRICED, QUOTED AND CONTRACTED IMMEDIATELY. RESOURCES CAN BE PROVISIONED AND SERVICES FULFILLED AND DELIVERED 100% IN THE CLOUD USING REALTIME PSO IN THE MANNER DESCRIBED PREVIOUSLY. RESOURCE BILL RATES ARE STILL CONFIGURABLE BY FIRM. RESOURCES MAY STILL BE LOCATED IN A C-O-E, SOLUTION CENTER, WORK FROM HOME OR ON PREMISE AT A CLIENT SITE (STILL PERFORMING WORK VIA THE REALTIME PSO PRODUCT). THIS ENABLES THE STAFF AUGMENTED RESOURCES’ COLLEAGUES TO SEE WHAT THEY ARE WORKING ON AROUND THE WORLD OR DOWN THE HALL. RESOURCES MAY STILL BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. PAYMENT FOR SERVICES MAY BE RECEIVED USING THE SAME MODEL DESCRIBED PREVIOUSLY—AND ALL PRACTITIONERS, NO MATTER THE STREAM THEY SUPPORT, CAN RECEIVE THEIR PAYROLL CHECKS USING TRADITIONAL PAYROLL CHANNELS; THEY CAN ALSO BE PAID VIA PAYPAL OR YOU CAN CHOOSE TO PAY YOUR PRACTITIONERS IMMEDIATELY, IN REALTIME--ELECTRONICALLY INTO THEIR BANK ACCOUNTS , BASED ON PRE-ARRANGED PROJECT MANAGEMENT GATES.
- SO NOW, LET’S GET TO THE EXCITING PART. HOW DOES ON DEMAND OPERATIONS WORK AND MORE IMPORTANTLY HOW WILL YOUR FIRM MAKE THE MILLIONS PER DAY THAT WILL SOLVE YOUR FIRM’S DWINDLING REVENUE ISSUE AS A RESULT OF SMALLER DEAL SIZES? THIS IS THE CHANNEL’S VALUE PROPOSITION. THEN WE WILL SHOW YOU HOW TO PREPARE TO SELL AND DELIVER IN THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. -- FOR THE SAKE OF CLARITY, I WILL USE YOUR FIRM AND PRACTICE AS A POTENTIAL PROFESSIONAL SERVICES FIRM THAT WILL OPERATE ON DEMAND BY USING THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL HOUSED IN THE REALTIME PSO PRODUCT. I WILL USE COCA COLA AS THE COMPANY FOR WHICH YOUR POTENTIAL ON DEMAND B2B CLIENT WORKS. BEAR IN MIND; ANY PROFESSIONAL SERVICES FIRM OR OUTSOURCING ORGANIZATION CAN USE THE REALTIME PSO PRODUCT; THEREBY THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL AND ‘ANY EMPLOYEE’ IN ‘ANY COMPANY’ THROUGHOUT THE WORLD CAN NOW BECOME A POTENTIAL CLIENT OF YOUR NEW ON DEMAND PRACTICE OPERATED ENTIRELY IN THE CLOUD. REMEMBER WE SAID EARLIER THERE ARE 5 COMMODITIZED ON DEMAND CAPABILITIES FOR SALES AND DELIVERY IN THE NEW ON DEMAND CHANNEL—AND THAT THESE COMMODITIZED CAPABILITIES ARE CONSIDERED ‘REVENUE STREAMS’ FROM A PRACTICE LEADER’S PERSPECTIVE. THE CAPABILITIES ARE: ON-DEMAND CONSULTATION: ON DEMAND CONSULTATION IS THE FIRST ON DEMAND CAPABILITY THAT CAN BE SOLD IN THE ON DEMAND CHANNEL. IN THIS MODEL; ANYONE WITHIN COCA COLA OR ANY COMPANY IN THE WORLD NEEDING A TECHNICAL, FUNCTIONAL OR STRATEGY CONSULTATION CAN CALL YOUR COMPANY TO RECEIVE A REAL-TIME CONSULTATION. TO DO THIS, THE POTENTIAL CLIENT WOULD EITHER GO TO YOUR COMPANY’S WEB SITE, LOCATE THEIR TECHNICAL, FUNCTIONAL OR STRATEGIC NEED AND THEN PRESS A CALL BUTTON TO TRANSACT BUSINESS WITH YOUR COMPANY ON DEMAND—IMMEDIATELY; OR THEY CAN CALL A TOLL FREE NUMBER THEY SAW ADVERTISED BY YOUR FIRM’S PRACTICE ON TELEVISION. EITHER WAY, THE POTENTIAL CLIENT IS ROUTED WITHIN A VIRTUAL CALL CENTER ENVIRONMENT. AGAIN, THIS VIRTUAL CALL CENTER IS HOUSED WITHIN THE REALTIME PSO PRODUCT. THE VIRTUAL CALL CENTER CAN BE A CENTER OF EXCELLENCE, A SOLUTION CENTER OR IT CAN BE ROUTED TO A PRACTITIONER’S HOME SINCE THE CALL CENTER IS HOSTED IN THE CLOUD. YOUR COMPANY CAN HOST THE CALL CENTER OR THE CALL CENTER CAN BE OUTSOURCED. PRACTITIONERS CAN BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. WHEN THE CALL IS ROUTED ; A CSR (LIKE IN ANY CALL CENTER ENVIRONMENT) ANSWERS THE CALL: “THANK YOU FOR CALLING _______ ON DEMAND, HOW CAN I ASSIST YOU?” THE CALL IS THEN ROUTED TO THE NEXT AVAILABLE ___________ PRACTITIONER. IT IS IMPORTANT TO NOTE THAT YOU CAN STILL BILL OUT A CONSULTANT AS YOU SEE FIT. A CONSULTANT BILLING AT $100.00 WILL STILL BILL AT $100 AND SO ON AND SO FORTH. NOW HERE’S THE MAGIC. IMMEDIATELY UPON THAT CALL HANGING UP; BY UTILIZING THE REALTIME PSO PRODUCT, YOUR PRACTICE RECEIVES THE $100.00 FOR THE CALL IMMEDIATELY UPON HANG UP. THIS MONEY EARNED FROM THE CALL IS IMMEDIATELY DEPOSITED INTO YOUR COMPANY’S OR PRACTICE’S BANK OR ESCROW ACCOUNT. NOW LET’S DO SOME SIMPLE MATH. TAKE THE ONE CALL GARNERING $100.00. MULTIPLY THAT $100.00 BY THE NUMBER OF CALLS COMING INTO THE CALL CENTER—BASED ON YOUR COMPANY’S ON DEMAND TELEVISION ADVERTISING AND MARKETING, YOUR COMPANY’S BRAND AND ‘EVERY EMPLOYEE’ IN ANY COMPANY IN THE WORLD, PER DAY, THAT MAY NEED A SIMPLE TECHNICAL, FUNCTIONAL OR STRATEGIC ADVISEMENT FROM YOUR FIRM. THAT COULD BE HUNDREDS OF THOUSANDS OF CALLS PER DAY TIMES $100.00 DOLLARS. YOU DO THE MATH. WE’VE ALREADY PROVEN THE VALUE PROPOSITION IN THIS EXAMPLE WHICH COULD MEAN $60 MILLION DOLLARS PER DAY RIGHT HERE. THIS IS THE SMALLEST REVENUE STREAM THIS PRODUCT BRINGS TO MARKET. WE CALL THIS A MICRO STREAM OR A MICRO TRANSACTION. THIS REVENUE IS ONLY AVAILABLE IN THE ON DEMAND CHANNEL HOUSED WITHIN THE REALTIME PSO PRODUCT. REMEMBER THE REALTIME PSO PRODUCT IS PATENTED TO INCLUDE THE REVENUE STREAMS I AM UNFOLDING NOW WHICH ARE BUSINESS METHODS FROM A PATENT PERSPECTIVE. TRINITY DOES INTEND TO ALLOW OTHER COMPANIES TO COMPETE IN THE SOFTWARE SPACE AGAINST US EVENTUALLY. AS INDICATED EARLIER; THE PRODUCT WILL NOT ONLY OPEN A NEW ON DEMAND SALES AND DELIVERY PROFESSIONAL SERVICES AND OUTSOURCING SERVICES MARKET BUT A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SALES AND DELIVERY SOFTWARE MARKET AS WELL. FOR NOW THOUGH; THE REALTIME PSO PRODUCT IS THE ONLY WAY TO OBTAIN THE UNTAPPED REVENUE IN BOTH NEW MARKETS WE ARE OPENING. ON-DEMAND MEETING CONTRIBUTION. NEXT, LET’S TALK ON DEMAND MEETING CONTRIBUTION. THIS IS ANOTHER MICRO STREAM OR TRANSACTION. PROFESSIONAL SERVICES AND OUTSOURCING FIRMS CAN USE REALTIME PSO TO ENABLE ITS PRACTITIONERS TO PARTICIPATE IN MEETINGS REMOTELY FOR IMMEDIATE REVENUE. THESE MEETINGS CAN BE BRAINSTORMING SESSIONS, JOINT APPLICATION REQUIREMENT (JAR) OR JOINT APPLICATION DESIGN (JAD) SESSIONS AS AN EXAMPLE. PRACTITIONERS CAN BE PARTICIPANTS OR FACILITATORS. THEY CAN RENDER SERVICES ON A ONE TIME OR RECURRING BASIS. IT CAN BE ONE PRACTITIONER OR MANY. PARTICIPATION CAN BE ON DEMAND (MEANING JUST IN TIME) OR SCHEDULED. PAYMENT FOR SERVICES CAN BE TRANSACTED IN REAL-TIME OR SCHEDULED. PRACTITIONER BILL RATES ARE CONFIGURABLE BY FIRM, SO THE SAME EXAMPLE COMMUNICATED EARLIER APPLIES WHERE CALLS COME IN AND THE BILL RATE IS PAID UPON COMPLETION OF THE MEETING OR HOWEVER THE COMPANY CHOOSES TO RECEIVE PAYMENT. THIS IS TOTALLY UP TO THE FIRM. PAYMENT FOR SERVICES MAY BE RECEIVED IMMEDIATELY USING TRADITIONAL ECOMMERCE, ARRANGED ESCROW OR OTHER METHODS (FOR EXAMPLE, PAYPAL). ONCE AGAIN, WE OFFER A SOLUTION TO THE PROBLEM. IT IS OBVIOUS BY SIMPLY DOING MATH THAT THE NUMBER OF CALLS COMING INTO A CALL CENTER FOR THIS TYPE OF SERVICE USING THE REALTIME PRODUCT, YOUR FIRM’S BRAND AND ADVERTISEMENT OF YOUR FIRM’S ON DEMAND CAPABILITIES COULD EASILY GARNER MORE THAN $60 MILLION PER DAY IN THIS STREAM. THIS STREAM IS A TOTALLY DIFFERENT STREAM THAN THE ON DEMAND CONSULTATION STREAM JUST EXPLAINED. ON-DEMAND DELIVERABLES OUTSOURCING. DELIVERABLES OUTSOURCING CAN BE EITHER A TRANSACTION OR A PROJECT. THE SAME CONCEPTS APPLY AS DISCUSSED EARLIER. HOWEVER, SCOPING, PRICING, QUOTING AND CONTRACTING THE ENGAGEMENT ARE REQUIRED. IN THIS REVENUE STREAM PROFESSIONAL SERVICES AND OUTSOURCING FIRM’S OPERATING ON DEMAND CAN OUTSOURCE ONE OR MORE DOCUMENTS, SIMPLE PROGRAMMING ENGAGEMENTS OR OTHER SIMPLE WORK PRODUCTS IN REAL TIME FOR IMMEDIATE SALES, PROVISIONING, FULFILLMENT AND DELIVERY. SCOPING, PRICING, QUOTING AND CONTRACTING CAN BE ACCOMPLISHED IMMEDIATELY. SO CAN PROVISIONING-- WHICH IS NOTIFICATION, LOAD BALANCING AND SCHEDULING OF RESOURCES WITHIN THE REALTIME PSO SYSTEM—WHEREVER THEY MAY BE LOCATED; AT HOME, IN A C-O-E OR SOLUTION CENTER. PROVISIONING IS AN AUTOMATED PROCESS THAT NOTIFIES A PRACTITIONER THAT A PROJECT HAS BEEN ASSIGNED TO THEM. PROJECT MANAGEMENT FUNCTIONS ARE ENABLED AND CAN BE FULLY FULFILLED IN THE REALTIME PSO PRODUCT AND THE REAL-TIME PSO CLIENT PORTAL. DATA IS REUSABLE SO ALL SCOPING, PRICING, CONTRACT DATA (M-S-A AND S-O-W) AS WELL AS PREFERRED DELIVERY METHODOLOGIES, SUCCESS FACTORS, PAYMENT PREFERENCES, ETC., IS PULLED OVER INTO RECORDS MADE AVAILABLE IN THE SYSTEM THAT IS USABLE BY FULFILLMENT PRACTITIONERS BASED ON USER PRIVILEGES. THIS REUSABLE DATA IS UTILIZED IN THE PRODUCT’S PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT FUNCTIONALITY. IT WHERE DOCUMENTS CAN BE GENERATED ON THE FLY SUCH AS PROJECT CHARTERS, B-R-D’S, PROCESS FLOWS, USE CASES (OR USER STORIES AS SOME CALL THEM) AS PROJECTS MOVE FORWARD IN THE SALES, PROVISIONING, FULFILLMENT AND DELIVERY DISTRIBUTION CHAIN. HUMAN INTERACTION IS MITIGATED IN THE REALTIME PSO SYSTEM. THE REALTIME PSO ENTERPRISE SOFTWARE IS AUTOMATED BY WORKFLOW AND IS TIGHTLY GOVERNED. THIS IS WHERE THE POWER OF THE SYSTEM LIES AND HOW FIXED COSTS ENGAGEMENTS ARE PROPERLY PRICED, MANAGED AND TRACKED –KEEPING MARGINS IN TACT. THE PRODUCT ALSO CONTAINS VARIOUS FUNCTIONS PROGRAMMED OR O-E-M-ED INTO THE PRODUCT THAT ENABLES SOUP TO NUTS SALES, PROVISIONING, FULFILLMENT AND DELIVERY TO INCLUDE PROGRAM AND PROJECT MANAGEMENT, REQUIREMENTS MANAGEMENT, DESIGN MANAGEMENT, DEVELOPMENT MANAGEMENT, TEST MANAGEMENT, TRAINING MANAGEMENT, RELEASE MANAGEMENT, ORDER MANAGEMENT, POST PRODUCTION SUPPORT AND SO MUCH MORE THAT CAN BE ACCOMPLISHED SOLELY WITHIN THE PRODUCT NEVER HAVING TO EVER TOUCH GROUND AT A CLIENT SITE. CLIENTS OF YOUR FIRM CAN ALSO COLLABORATE WITH YOUR PRACTITIONERS VIA THE REALTIME PSO CLIENT PORTAL. WHEN WE SAY COLLABORATE IT DOESN’T MEAN SIMPLE SOCIAL COLLABORATION; BUT ACTUAL ROLL UP YOUR SLEEVES AND WORK COLLABORATION. FOR EXAMPLE; A CLIENT CAN ACTUALLY PARTICIPATE IN PROGRAMMING WITH A PRACTITIONER SIMPLY BY BEING LOGGED INTO REALTIME PSO. PROGRAMMING CAN BE ACCOMPLISHED IN REAL-TIME ON ANY TYPE OF SYSTEM (PREMISE OR IN THE CLOUD). CLIENTS ARE ABLE TO WATCH THE FULFILLMENT OF THEIR PROJECT’S (LITERALLY LOG INTO THE CLIENT PORTAL AND WATCH AS PROGRAMMING IS BEING FULFILLED FROM ANYWHERE IN THE WORLD)—IT GOES WITHOUT SAYING THEY CAN SEE REAL TIME ANALYTICS AND OBTAIN REPORTS. THERE ARE TOO MANY BENEFITS OF THE PRODUCT TO TALK ABOUT IN A SINGLE WEB CONFERENCE. YOU’LL HAVE TO SEE THE PRODUCT IN ACTION. AGAIN, EASILY, MORE THAN $60 MILLION PER DAY IN UNTAPPED ON DEMAND REVENUE, BY A SINGLE PRACTICE WITHIN A FIRM, CAN BE EARNED IN THIS STREAM ALONE IF THE FIRM ADVERTISES ITS ON DEMAND CAPABILITIES AGGRESSIVELY . YOU ARE TALKING ABOUT PROJECTS WITH MORE THAN ONE RESOURCE MULTIPLIED BY THE NUMBER OF OUTSOURCED DELIVERABLES ENGAGEMENTS MULTIPLIED BY THE DURATION OF THE PROJECTS OUTSOURCED PER DAY. AGAIN THE REVENUE IS PAID IN REALTIME. IT CAN BE PAID AT THE END OF THE PROJECT OR INTERMITTENTLY THROUGHOUT FULFILLMENT AGAINST AN AGILE SPRINT, A PROJECT MILESTONE OR ANY OTHER PROJECT MANAGEMENT CRITERIA CHOSEN DURING THE SCOPING PHASE. ON-DEMAND PROJECT OUTSOURCING. WE JUST TALKED ABOUT HOW A ‘SOUP TO NUTS PROJECT’ CAN BE SOLD, PROVISIONED, FULFILLED AND DELIVERED. JUST KNOW THAT ANY PHASED BASED PROJECT; FOR EXAMPLE REQUIREMENTS, DESIGN, DEVELOPMENT, TEST, TRAINING, ETC., OR ANY FULL SCALE PROJECT FOR EXAMPLE IMPLEMENTATIONS, UPGRADES, REPLACEMENTS, B-P-R, STRATEGY, ETC., CAN ALL BE SOLD, PROVISIONED, FULFILLED AND DELIVERED IN REAL TIME FOR IMMEDIATE COMMERCE AS WELL. THE REVENUE GENERATED IN THIS REVENUE STREAM COULD BE A 100 MILLION PER DAY EASILY. LASTLY; ON-DEMAND STAFF AUGMENTATION. CLIENTS OR POTENTIAL CLIENTS OF YOUR FIRM, USING REALTIME PSO, CAN REQUEST ONE OR MORE STAFF AUGMENTATION RESOURCES IMMEDIATELY. RESOURCES CAN BE INTERVIEWED ON DEMAND VIA REALTIME PSO’S VIDEO FUNCTIONALITY FOR IMMEDIATE OR SCHEDULED PLACEMENT. CLIENTS CAN IMMEDIATELY SEE WHO’S AVAILABLE AND CONDUCT A FACE-TO-FACE INTERVIEW USING THE REALTIME PSO CLIENT PORTAL PROVISIONED ON THE BACKEND OF YOUR FIRM’S WEBSITE. ENGAGEMENTS CAN BE SCOPED, PRICED, QUOTED AND CONTRACTED IMMEDIATELY. RESOURCES CAN BE PROVISIONED AND SERVICES FULFILLED AND DELIVERED 100% IN THE CLOUD USING REALTIME PSO IN THE MANNER DESCRIBED PREVIOUSLY. RESOURCE BILL RATES ARE STILL CONFIGURABLE BY FIRM. RESOURCES MAY STILL BE LOCATED IN A C-O-E, SOLUTION CENTER, WORK FROM HOME OR ON PREMISE AT A CLIENT SITE (STILL PERFORMING WORK VIA THE REALTIME PSO PRODUCT). THIS ENABLES THE STAFF AUGMENTED RESOURCES’ COLLEAGUES TO SEE WHAT THEY ARE WORKING ON AROUND THE WORLD OR DOWN THE HALL. RESOURCES MAY STILL BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. PAYMENT FOR SERVICES MAY BE RECEIVED USING THE SAME MODEL DESCRIBED PREVIOUSLY—AND ALL PRACTITIONERS, NO MATTER THE STREAM THEY SUPPORT, CAN RECEIVE THEIR PAYROLL CHECKS USING TRADITIONAL PAYROLL CHANNELS; THEY CAN ALSO BE PAID VIA PAYPAL OR YOU CAN CHOOSE TO PAY YOUR PRACTITIONERS IMMEDIATELY, IN REALTIME--ELECTRONICALLY INTO THEIR BANK ACCOUNTS , BASED ON PRE-ARRANGED PROJECT MANAGEMENT GATES.
- SO NOW, LET’S GET TO THE EXCITING PART. HOW DOES ON DEMAND OPERATIONS WORK AND MORE IMPORTANTLY HOW WILL YOUR FIRM MAKE THE MILLIONS PER DAY THAT WILL SOLVE YOUR FIRM’S DWINDLING REVENUE ISSUE AS A RESULT OF SMALLER DEAL SIZES? THIS IS THE CHANNEL’S VALUE PROPOSITION. THEN WE WILL SHOW YOU HOW TO PREPARE TO SELL AND DELIVER IN THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. -- FOR THE SAKE OF CLARITY, I WILL USE YOUR FIRM AND PRACTICE AS A POTENTIAL PROFESSIONAL SERVICES FIRM THAT WILL OPERATE ON DEMAND BY USING THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL HOUSED IN THE REALTIME PSO PRODUCT. I WILL USE COCA COLA AS THE COMPANY FOR WHICH YOUR POTENTIAL ON DEMAND B2B CLIENT WORKS. BEAR IN MIND; ANY PROFESSIONAL SERVICES FIRM OR OUTSOURCING ORGANIZATION CAN USE THE REALTIME PSO PRODUCT; THEREBY THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL AND ‘ANY EMPLOYEE’ IN ‘ANY COMPANY’ THROUGHOUT THE WORLD CAN NOW BECOME A POTENTIAL CLIENT OF YOUR NEW ON DEMAND PRACTICE OPERATED ENTIRELY IN THE CLOUD. REMEMBER WE SAID EARLIER THERE ARE 5 COMMODITIZED ON DEMAND CAPABILITIES FOR SALES AND DELIVERY IN THE NEW ON DEMAND CHANNEL—AND THAT THESE COMMODITIZED CAPABILITIES ARE CONSIDERED ‘REVENUE STREAMS’ FROM A PRACTICE LEADER’S PERSPECTIVE. THE CAPABILITIES ARE: ON-DEMAND CONSULTATION: ON DEMAND CONSULTATION IS THE FIRST ON DEMAND CAPABILITY THAT CAN BE SOLD IN THE ON DEMAND CHANNEL. IN THIS MODEL; ANYONE WITHIN COCA COLA OR ANY COMPANY IN THE WORLD NEEDING A TECHNICAL, FUNCTIONAL OR STRATEGY CONSULTATION CAN CALL YOUR COMPANY TO RECEIVE A REAL-TIME CONSULTATION. TO DO THIS, THE POTENTIAL CLIENT WOULD EITHER GO TO YOUR COMPANY’S WEB SITE, LOCATE THEIR TECHNICAL, FUNCTIONAL OR STRATEGIC NEED AND THEN PRESS A CALL BUTTON TO TRANSACT BUSINESS WITH YOUR COMPANY ON DEMAND—IMMEDIATELY; OR THEY CAN CALL A TOLL FREE NUMBER THEY SAW ADVERTISED BY YOUR FIRM’S PRACTICE ON TELEVISION. EITHER WAY, THE POTENTIAL CLIENT IS ROUTED WITHIN A VIRTUAL CALL CENTER ENVIRONMENT. AGAIN, THIS VIRTUAL CALL CENTER IS HOUSED WITHIN THE REALTIME PSO PRODUCT. THE VIRTUAL CALL CENTER CAN BE A CENTER OF EXCELLENCE, A SOLUTION CENTER OR IT CAN BE ROUTED TO A PRACTITIONER’S HOME SINCE THE CALL CENTER IS HOSTED IN THE CLOUD. YOUR COMPANY CAN HOST THE CALL CENTER OR THE CALL CENTER CAN BE OUTSOURCED. PRACTITIONERS CAN BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. WHEN THE CALL IS ROUTED ; A CSR (LIKE IN ANY CALL CENTER ENVIRONMENT) ANSWERS THE CALL: “THANK YOU FOR CALLING _______ ON DEMAND, HOW CAN I ASSIST YOU?” THE CALL IS THEN ROUTED TO THE NEXT AVAILABLE ___________ PRACTITIONER. IT IS IMPORTANT TO NOTE THAT YOU CAN STILL BILL OUT A CONSULTANT AS YOU SEE FIT. A CONSULTANT BILLING AT $100.00 WILL STILL BILL AT $100 AND SO ON AND SO FORTH. NOW HERE’S THE MAGIC. IMMEDIATELY UPON THAT CALL HANGING UP; BY UTILIZING THE REALTIME PSO PRODUCT, YOUR PRACTICE RECEIVES THE $100.00 FOR THE CALL IMMEDIATELY UPON HANG UP. THIS MONEY EARNED FROM THE CALL IS IMMEDIATELY DEPOSITED INTO YOUR COMPANY’S OR PRACTICE’S BANK OR ESCROW ACCOUNT. NOW LET’S DO SOME SIMPLE MATH. TAKE THE ONE CALL GARNERING $100.00. MULTIPLY THAT $100.00 BY THE NUMBER OF CALLS COMING INTO THE CALL CENTER—BASED ON YOUR COMPANY’S ON DEMAND TELEVISION ADVERTISING AND MARKETING, YOUR COMPANY’S BRAND AND ‘EVERY EMPLOYEE’ IN ANY COMPANY IN THE WORLD, PER DAY, THAT MAY NEED A SIMPLE TECHNICAL, FUNCTIONAL OR STRATEGIC ADVISEMENT FROM YOUR FIRM. THAT COULD BE HUNDREDS OF THOUSANDS OF CALLS PER DAY TIMES $100.00 DOLLARS. YOU DO THE MATH. WE’VE ALREADY PROVEN THE VALUE PROPOSITION IN THIS EXAMPLE WHICH COULD MEAN $60 MILLION DOLLARS PER DAY RIGHT HERE. THIS IS THE SMALLEST REVENUE STREAM THIS PRODUCT BRINGS TO MARKET. WE CALL THIS A MICRO STREAM OR A MICRO TRANSACTION. THIS REVENUE IS ONLY AVAILABLE IN THE ON DEMAND CHANNEL HOUSED WITHIN THE REALTIME PSO PRODUCT. REMEMBER THE REALTIME PSO PRODUCT IS PATENTED TO INCLUDE THE REVENUE STREAMS I AM UNFOLDING NOW WHICH ARE BUSINESS METHODS FROM A PATENT PERSPECTIVE. TRINITY DOES INTEND TO ALLOW OTHER COMPANIES TO COMPETE IN THE SOFTWARE SPACE AGAINST US EVENTUALLY. AS INDICATED EARLIER; THE PRODUCT WILL NOT ONLY OPEN A NEW ON DEMAND SALES AND DELIVERY PROFESSIONAL SERVICES AND OUTSOURCING SERVICES MARKET BUT A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SALES AND DELIVERY SOFTWARE MARKET AS WELL. FOR NOW THOUGH; THE REALTIME PSO PRODUCT IS THE ONLY WAY TO OBTAIN THE UNTAPPED REVENUE IN BOTH NEW MARKETS WE ARE OPENING. ON-DEMAND MEETING CONTRIBUTION. NEXT, LET’S TALK ON DEMAND MEETING CONTRIBUTION. THIS IS ANOTHER MICRO STREAM OR TRANSACTION. PROFESSIONAL SERVICES AND OUTSOURCING FIRMS CAN USE REALTIME PSO TO ENABLE ITS PRACTITIONERS TO PARTICIPATE IN MEETINGS REMOTELY FOR IMMEDIATE REVENUE. THESE MEETINGS CAN BE BRAINSTORMING SESSIONS, JOINT APPLICATION REQUIREMENT (JAR) OR JOINT APPLICATION DESIGN (JAD) SESSIONS AS AN EXAMPLE. PRACTITIONERS CAN BE PARTICIPANTS OR FACILITATORS. THEY CAN RENDER SERVICES ON A ONE TIME OR RECURRING BASIS. IT CAN BE ONE PRACTITIONER OR MANY. PARTICIPATION CAN BE ON DEMAND (MEANING JUST IN TIME) OR SCHEDULED. PAYMENT FOR SERVICES CAN BE TRANSACTED IN REAL-TIME OR SCHEDULED. PRACTITIONER BILL RATES ARE CONFIGURABLE BY FIRM, SO THE SAME EXAMPLE COMMUNICATED EARLIER APPLIES WHERE CALLS COME IN AND THE BILL RATE IS PAID UPON COMPLETION OF THE MEETING OR HOWEVER THE COMPANY CHOOSES TO RECEIVE PAYMENT. THIS IS TOTALLY UP TO THE FIRM. PAYMENT FOR SERVICES MAY BE RECEIVED IMMEDIATELY USING TRADITIONAL ECOMMERCE, ARRANGED ESCROW OR OTHER METHODS (FOR EXAMPLE, PAYPAL). ONCE AGAIN, WE OFFER A SOLUTION TO THE PROBLEM. IT IS OBVIOUS BY SIMPLY DOING MATH THAT THE NUMBER OF CALLS COMING INTO A CALL CENTER FOR THIS TYPE OF SERVICE USING THE REALTIME PRODUCT, YOUR FIRM’S BRAND AND ADVERTISEMENT OF YOUR FIRM’S ON DEMAND CAPABILITIES COULD EASILY GARNER MORE THAN $60 MILLION PER DAY IN THIS STREAM. THIS STREAM IS A TOTALLY DIFFERENT STREAM THAN THE ON DEMAND CONSULTATION STREAM JUST EXPLAINED. ON-DEMAND DELIVERABLES OUTSOURCING. DELIVERABLES OUTSOURCING CAN BE EITHER A TRANSACTION OR A PROJECT. THE SAME CONCEPTS APPLY AS DISCUSSED EARLIER. HOWEVER, SCOPING, PRICING, QUOTING AND CONTRACTING THE ENGAGEMENT ARE REQUIRED. IN THIS REVENUE STREAM PROFESSIONAL SERVICES AND OUTSOURCING FIRM’S OPERATING ON DEMAND CAN OUTSOURCE ONE OR MORE DOCUMENTS, SIMPLE PROGRAMMING ENGAGEMENTS OR OTHER SIMPLE WORK PRODUCTS IN REAL TIME FOR IMMEDIATE SALES, PROVISIONING, FULFILLMENT AND DELIVERY. SCOPING, PRICING, QUOTING AND CONTRACTING CAN BE ACCOMPLISHED IMMEDIATELY. SO CAN PROVISIONING-- WHICH IS NOTIFICATION, LOAD BALANCING AND SCHEDULING OF RESOURCES WITHIN THE REALTIME PSO SYSTEM—WHEREVER THEY MAY BE LOCATED; AT HOME, IN A C-O-E OR SOLUTION CENTER. PROVISIONING IS AN AUTOMATED PROCESS THAT NOTIFIES A PRACTITIONER THAT A PROJECT HAS BEEN ASSIGNED TO THEM. PROJECT MANAGEMENT FUNCTIONS ARE ENABLED AND CAN BE FULLY FULFILLED IN THE REALTIME PSO PRODUCT AND THE REAL-TIME PSO CLIENT PORTAL. DATA IS REUSABLE SO ALL SCOPING, PRICING, CONTRACT DATA (M-S-A AND S-O-W) AS WELL AS PREFERRED DELIVERY METHODOLOGIES, SUCCESS FACTORS, PAYMENT PREFERENCES, ETC., IS PULLED OVER INTO RECORDS MADE AVAILABLE IN THE SYSTEM THAT IS USABLE BY FULFILLMENT PRACTITIONERS BASED ON USER PRIVILEGES. THIS REUSABLE DATA IS UTILIZED IN THE PRODUCT’S PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT FUNCTIONALITY. IT WHERE DOCUMENTS CAN BE GENERATED ON THE FLY SUCH AS PROJECT CHARTERS, B-R-D’S, PROCESS FLOWS, USE CASES (OR USER STORIES AS SOME CALL THEM) AS PROJECTS MOVE FORWARD IN THE SALES, PROVISIONING, FULFILLMENT AND DELIVERY DISTRIBUTION CHAIN. HUMAN INTERACTION IS MITIGATED IN THE REALTIME PSO SYSTEM. THE REALTIME PSO ENTERPRISE SOFTWARE IS AUTOMATED BY WORKFLOW AND IS TIGHTLY GOVERNED. THIS IS WHERE THE POWER OF THE SYSTEM LIES AND HOW FIXED COSTS ENGAGEMENTS ARE PROPERLY PRICED, MANAGED AND TRACKED –KEEPING MARGINS IN TACT. THE PRODUCT ALSO CONTAINS VARIOUS FUNCTIONS PROGRAMMED OR O-E-M-ED INTO THE PRODUCT THAT ENABLES SOUP TO NUTS SALES, PROVISIONING, FULFILLMENT AND DELIVERY TO INCLUDE PROGRAM AND PROJECT MANAGEMENT, REQUIREMENTS MANAGEMENT, DESIGN MANAGEMENT, DEVELOPMENT MANAGEMENT, TEST MANAGEMENT, TRAINING MANAGEMENT, RELEASE MANAGEMENT, ORDER MANAGEMENT, POST PRODUCTION SUPPORT AND SO MUCH MORE THAT CAN BE ACCOMPLISHED SOLELY WITHIN THE PRODUCT NEVER HAVING TO EVER TOUCH GROUND AT A CLIENT SITE. CLIENTS OF YOUR FIRM CAN ALSO COLLABORATE WITH YOUR PRACTITIONERS VIA THE REALTIME PSO CLIENT PORTAL. WHEN WE SAY COLLABORATE IT DOESN’T MEAN SIMPLE SOCIAL COLLABORATION; BUT ACTUAL ROLL UP YOUR SLEEVES AND WORK COLLABORATION. FOR EXAMPLE; A CLIENT CAN ACTUALLY PARTICIPATE IN PROGRAMMING WITH A PRACTITIONER SIMPLY BY BEING LOGGED INTO REALTIME PSO. PROGRAMMING CAN BE ACCOMPLISHED IN REAL-TIME ON ANY TYPE OF SYSTEM (PREMISE OR IN THE CLOUD). CLIENTS ARE ABLE TO WATCH THE FULFILLMENT OF THEIR PROJECT’S (LITERALLY LOG INTO THE CLIENT PORTAL AND WATCH AS PROGRAMMING IS BEING FULFILLED FROM ANYWHERE IN THE WORLD)—IT GOES WITHOUT SAYING THEY CAN SEE REAL TIME ANALYTICS AND OBTAIN REPORTS. THERE ARE TOO MANY BENEFITS OF THE PRODUCT TO TALK ABOUT IN A SINGLE WEB CONFERENCE. YOU’LL HAVE TO SEE THE PRODUCT IN ACTION. AGAIN, EASILY, MORE THAN $60 MILLION PER DAY IN UNTAPPED ON DEMAND REVENUE, BY A SINGLE PRACTICE WITHIN A FIRM, CAN BE EARNED IN THIS STREAM ALONE IF THE FIRM ADVERTISES ITS ON DEMAND CAPABILITIES AGGRESSIVELY . YOU ARE TALKING ABOUT PROJECTS WITH MORE THAN ONE RESOURCE MULTIPLIED BY THE NUMBER OF OUTSOURCED DELIVERABLES ENGAGEMENTS MULTIPLIED BY THE DURATION OF THE PROJECTS OUTSOURCED PER DAY. AGAIN THE REVENUE IS PAID IN REALTIME. IT CAN BE PAID AT THE END OF THE PROJECT OR INTERMITTENTLY THROUGHOUT FULFILLMENT AGAINST AN AGILE SPRINT, A PROJECT MILESTONE OR ANY OTHER PROJECT MANAGEMENT CRITERIA CHOSEN DURING THE SCOPING PHASE. ON-DEMAND PROJECT OUTSOURCING. WE JUST TALKED ABOUT HOW A ‘SOUP TO NUTS PROJECT’ CAN BE SOLD, PROVISIONED, FULFILLED AND DELIVERED. JUST KNOW THAT ANY PHASED BASED PROJECT; FOR EXAMPLE REQUIREMENTS, DESIGN, DEVELOPMENT, TEST, TRAINING, ETC., OR ANY FULL SCALE PROJECT FOR EXAMPLE IMPLEMENTATIONS, UPGRADES, REPLACEMENTS, B-P-R, STRATEGY, ETC., CAN ALL BE SOLD, PROVISIONED, FULFILLED AND DELIVERED IN REAL TIME FOR IMMEDIATE COMMERCE AS WELL. THE REVENUE GENERATED IN THIS REVENUE STREAM COULD BE A 100 MILLION PER DAY EASILY. LASTLY; ON-DEMAND STAFF AUGMENTATION. CLIENTS OR POTENTIAL CLIENTS OF YOUR FIRM, USING REALTIME PSO, CAN REQUEST ONE OR MORE STAFF AUGMENTATION RESOURCES IMMEDIATELY. RESOURCES CAN BE INTERVIEWED ON DEMAND VIA REALTIME PSO’S VIDEO FUNCTIONALITY FOR IMMEDIATE OR SCHEDULED PLACEMENT. CLIENTS CAN IMMEDIATELY SEE WHO’S AVAILABLE AND CONDUCT A FACE-TO-FACE INTERVIEW USING THE REALTIME PSO CLIENT PORTAL PROVISIONED ON THE BACKEND OF YOUR FIRM’S WEBSITE. ENGAGEMENTS CAN BE SCOPED, PRICED, QUOTED AND CONTRACTED IMMEDIATELY. RESOURCES CAN BE PROVISIONED AND SERVICES FULFILLED AND DELIVERED 100% IN THE CLOUD USING REALTIME PSO IN THE MANNER DESCRIBED PREVIOUSLY. RESOURCE BILL RATES ARE STILL CONFIGURABLE BY FIRM. RESOURCES MAY STILL BE LOCATED IN A C-O-E, SOLUTION CENTER, WORK FROM HOME OR ON PREMISE AT A CLIENT SITE (STILL PERFORMING WORK VIA THE REALTIME PSO PRODUCT). THIS ENABLES THE STAFF AUGMENTED RESOURCES’ COLLEAGUES TO SEE WHAT THEY ARE WORKING ON AROUND THE WORLD OR DOWN THE HALL. RESOURCES MAY STILL BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. PAYMENT FOR SERVICES MAY BE RECEIVED USING THE SAME MODEL DESCRIBED PREVIOUSLY—AND ALL PRACTITIONERS, NO MATTER THE STREAM THEY SUPPORT, CAN RECEIVE THEIR PAYROLL CHECKS USING TRADITIONAL PAYROLL CHANNELS; THEY CAN ALSO BE PAID VIA PAYPAL OR YOU CAN CHOOSE TO PAY YOUR PRACTITIONERS IMMEDIATELY, IN REALTIME--ELECTRONICALLY INTO THEIR BANK ACCOUNTS , BASED ON PRE-ARRANGED PROJECT MANAGEMENT GATES.
- SO NOW, LET’S GET TO THE EXCITING PART. HOW DOES ON DEMAND OPERATIONS WORK AND MORE IMPORTANTLY HOW WILL YOUR FIRM MAKE THE MILLIONS PER DAY THAT WILL SOLVE YOUR FIRM’S DWINDLING REVENUE ISSUE AS A RESULT OF SMALLER DEAL SIZES? THIS IS THE CHANNEL’S VALUE PROPOSITION. THEN WE WILL SHOW YOU HOW TO PREPARE TO SELL AND DELIVER IN THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. -- FOR THE SAKE OF CLARITY, I WILL USE YOUR FIRM AND PRACTICE AS A POTENTIAL PROFESSIONAL SERVICES FIRM THAT WILL OPERATE ON DEMAND BY USING THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL HOUSED IN THE REALTIME PSO PRODUCT. I WILL USE COCA COLA AS THE COMPANY FOR WHICH YOUR POTENTIAL ON DEMAND B2B CLIENT WORKS. BEAR IN MIND; ANY PROFESSIONAL SERVICES FIRM OR OUTSOURCING ORGANIZATION CAN USE THE REALTIME PSO PRODUCT; THEREBY THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL AND ‘ANY EMPLOYEE’ IN ‘ANY COMPANY’ THROUGHOUT THE WORLD CAN NOW BECOME A POTENTIAL CLIENT OF YOUR NEW ON DEMAND PRACTICE OPERATED ENTIRELY IN THE CLOUD. REMEMBER WE SAID EARLIER THERE ARE 5 COMMODITIZED ON DEMAND CAPABILITIES FOR SALES AND DELIVERY IN THE NEW ON DEMAND CHANNEL—AND THAT THESE COMMODITIZED CAPABILITIES ARE CONSIDERED ‘REVENUE STREAMS’ FROM A PRACTICE LEADER’S PERSPECTIVE. THE CAPABILITIES ARE: ON-DEMAND CONSULTATION: ON DEMAND CONSULTATION IS THE FIRST ON DEMAND CAPABILITY THAT CAN BE SOLD IN THE ON DEMAND CHANNEL. IN THIS MODEL; ANYONE WITHIN COCA COLA OR ANY COMPANY IN THE WORLD NEEDING A TECHNICAL, FUNCTIONAL OR STRATEGY CONSULTATION CAN CALL YOUR COMPANY TO RECEIVE A REAL-TIME CONSULTATION. TO DO THIS, THE POTENTIAL CLIENT WOULD EITHER GO TO YOUR COMPANY’S WEB SITE, LOCATE THEIR TECHNICAL, FUNCTIONAL OR STRATEGIC NEED AND THEN PRESS A CALL BUTTON TO TRANSACT BUSINESS WITH YOUR COMPANY ON DEMAND—IMMEDIATELY; OR THEY CAN CALL A TOLL FREE NUMBER THEY SAW ADVERTISED BY YOUR FIRM’S PRACTICE ON TELEVISION. EITHER WAY, THE POTENTIAL CLIENT IS ROUTED WITHIN A VIRTUAL CALL CENTER ENVIRONMENT. AGAIN, THIS VIRTUAL CALL CENTER IS HOUSED WITHIN THE REALTIME PSO PRODUCT. THE VIRTUAL CALL CENTER CAN BE A CENTER OF EXCELLENCE, A SOLUTION CENTER OR IT CAN BE ROUTED TO A PRACTITIONER’S HOME SINCE THE CALL CENTER IS HOSTED IN THE CLOUD. YOUR COMPANY CAN HOST THE CALL CENTER OR THE CALL CENTER CAN BE OUTSOURCED. PRACTITIONERS CAN BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. WHEN THE CALL IS ROUTED ; A CSR (LIKE IN ANY CALL CENTER ENVIRONMENT) ANSWERS THE CALL: “THANK YOU FOR CALLING _______ ON DEMAND, HOW CAN I ASSIST YOU?” THE CALL IS THEN ROUTED TO THE NEXT AVAILABLE ___________ PRACTITIONER. IT IS IMPORTANT TO NOTE THAT YOU CAN STILL BILL OUT A CONSULTANT AS YOU SEE FIT. A CONSULTANT BILLING AT $100.00 WILL STILL BILL AT $100 AND SO ON AND SO FORTH. NOW HERE’S THE MAGIC. IMMEDIATELY UPON THAT CALL HANGING UP; BY UTILIZING THE REALTIME PSO PRODUCT, YOUR PRACTICE RECEIVES THE $100.00 FOR THE CALL IMMEDIATELY UPON HANG UP. THIS MONEY EARNED FROM THE CALL IS IMMEDIATELY DEPOSITED INTO YOUR COMPANY’S OR PRACTICE’S BANK OR ESCROW ACCOUNT. NOW LET’S DO SOME SIMPLE MATH. TAKE THE ONE CALL GARNERING $100.00. MULTIPLY THAT $100.00 BY THE NUMBER OF CALLS COMING INTO THE CALL CENTER—BASED ON YOUR COMPANY’S ON DEMAND TELEVISION ADVERTISING AND MARKETING, YOUR COMPANY’S BRAND AND ‘EVERY EMPLOYEE’ IN ANY COMPANY IN THE WORLD, PER DAY, THAT MAY NEED A SIMPLE TECHNICAL, FUNCTIONAL OR STRATEGIC ADVISEMENT FROM YOUR FIRM. THAT COULD BE HUNDREDS OF THOUSANDS OF CALLS PER DAY TIMES $100.00 DOLLARS. YOU DO THE MATH. WE’VE ALREADY PROVEN THE VALUE PROPOSITION IN THIS EXAMPLE WHICH COULD MEAN $60 MILLION DOLLARS PER DAY RIGHT HERE. THIS IS THE SMALLEST REVENUE STREAM THIS PRODUCT BRINGS TO MARKET. WE CALL THIS A MICRO STREAM OR A MICRO TRANSACTION. THIS REVENUE IS ONLY AVAILABLE IN THE ON DEMAND CHANNEL HOUSED WITHIN THE REALTIME PSO PRODUCT. REMEMBER THE REALTIME PSO PRODUCT IS PATENTED TO INCLUDE THE REVENUE STREAMS I AM UNFOLDING NOW WHICH ARE BUSINESS METHODS FROM A PATENT PERSPECTIVE. TRINITY DOES INTEND TO ALLOW OTHER COMPANIES TO COMPETE IN THE SOFTWARE SPACE AGAINST US EVENTUALLY. AS INDICATED EARLIER; THE PRODUCT WILL NOT ONLY OPEN A NEW ON DEMAND SALES AND DELIVERY PROFESSIONAL SERVICES AND OUTSOURCING SERVICES MARKET BUT A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SALES AND DELIVERY SOFTWARE MARKET AS WELL. FOR NOW THOUGH; THE REALTIME PSO PRODUCT IS THE ONLY WAY TO OBTAIN THE UNTAPPED REVENUE IN BOTH NEW MARKETS WE ARE OPENING. ON-DEMAND MEETING CONTRIBUTION. NEXT, LET’S TALK ON DEMAND MEETING CONTRIBUTION. THIS IS ANOTHER MICRO STREAM OR TRANSACTION. PROFESSIONAL SERVICES AND OUTSOURCING FIRMS CAN USE REALTIME PSO TO ENABLE ITS PRACTITIONERS TO PARTICIPATE IN MEETINGS REMOTELY FOR IMMEDIATE REVENUE. THESE MEETINGS CAN BE BRAINSTORMING SESSIONS, JOINT APPLICATION REQUIREMENT (JAR) OR JOINT APPLICATION DESIGN (JAD) SESSIONS AS AN EXAMPLE. PRACTITIONERS CAN BE PARTICIPANTS OR FACILITATORS. THEY CAN RENDER SERVICES ON A ONE TIME OR RECURRING BASIS. IT CAN BE ONE PRACTITIONER OR MANY. PARTICIPATION CAN BE ON DEMAND (MEANING JUST IN TIME) OR SCHEDULED. PAYMENT FOR SERVICES CAN BE TRANSACTED IN REAL-TIME OR SCHEDULED. PRACTITIONER BILL RATES ARE CONFIGURABLE BY FIRM, SO THE SAME EXAMPLE COMMUNICATED EARLIER APPLIES WHERE CALLS COME IN AND THE BILL RATE IS PAID UPON COMPLETION OF THE MEETING OR HOWEVER THE COMPANY CHOOSES TO RECEIVE PAYMENT. THIS IS TOTALLY UP TO THE FIRM. PAYMENT FOR SERVICES MAY BE RECEIVED IMMEDIATELY USING TRADITIONAL ECOMMERCE, ARRANGED ESCROW OR OTHER METHODS (FOR EXAMPLE, PAYPAL). ONCE AGAIN, WE OFFER A SOLUTION TO THE PROBLEM. IT IS OBVIOUS BY SIMPLY DOING MATH THAT THE NUMBER OF CALLS COMING INTO A CALL CENTER FOR THIS TYPE OF SERVICE USING THE REALTIME PRODUCT, YOUR FIRM’S BRAND AND ADVERTISEMENT OF YOUR FIRM’S ON DEMAND CAPABILITIES COULD EASILY GARNER MORE THAN $60 MILLION PER DAY IN THIS STREAM. THIS STREAM IS A TOTALLY DIFFERENT STREAM THAN THE ON DEMAND CONSULTATION STREAM JUST EXPLAINED. ON-DEMAND DELIVERABLES OUTSOURCING. DELIVERABLES OUTSOURCING CAN BE EITHER A TRANSACTION OR A PROJECT. THE SAME CONCEPTS APPLY AS DISCUSSED EARLIER. HOWEVER, SCOPING, PRICING, QUOTING AND CONTRACTING THE ENGAGEMENT ARE REQUIRED. IN THIS REVENUE STREAM PROFESSIONAL SERVICES AND OUTSOURCING FIRM’S OPERATING ON DEMAND CAN OUTSOURCE ONE OR MORE DOCUMENTS, SIMPLE PROGRAMMING ENGAGEMENTS OR OTHER SIMPLE WORK PRODUCTS IN REAL TIME FOR IMMEDIATE SALES, PROVISIONING, FULFILLMENT AND DELIVERY. SCOPING, PRICING, QUOTING AND CONTRACTING CAN BE ACCOMPLISHED IMMEDIATELY. SO CAN PROVISIONING-- WHICH IS NOTIFICATION, LOAD BALANCING AND SCHEDULING OF RESOURCES WITHIN THE REALTIME PSO SYSTEM—WHEREVER THEY MAY BE LOCATED; AT HOME, IN A C-O-E OR SOLUTION CENTER. PROVISIONING IS AN AUTOMATED PROCESS THAT NOTIFIES A PRACTITIONER THAT A PROJECT HAS BEEN ASSIGNED TO THEM. PROJECT MANAGEMENT FUNCTIONS ARE ENABLED AND CAN BE FULLY FULFILLED IN THE REALTIME PSO PRODUCT AND THE REAL-TIME PSO CLIENT PORTAL. DATA IS REUSABLE SO ALL SCOPING, PRICING, CONTRACT DATA (M-S-A AND S-O-W) AS WELL AS PREFERRED DELIVERY METHODOLOGIES, SUCCESS FACTORS, PAYMENT PREFERENCES, ETC., IS PULLED OVER INTO RECORDS MADE AVAILABLE IN THE SYSTEM THAT IS USABLE BY FULFILLMENT PRACTITIONERS BASED ON USER PRIVILEGES. THIS REUSABLE DATA IS UTILIZED IN THE PRODUCT’S PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT FUNCTIONALITY. IT WHERE DOCUMENTS CAN BE GENERATED ON THE FLY SUCH AS PROJECT CHARTERS, B-R-D’S, PROCESS FLOWS, USE CASES (OR USER STORIES AS SOME CALL THEM) AS PROJECTS MOVE FORWARD IN THE SALES, PROVISIONING, FULFILLMENT AND DELIVERY DISTRIBUTION CHAIN. HUMAN INTERACTION IS MITIGATED IN THE REALTIME PSO SYSTEM. THE REALTIME PSO ENTERPRISE SOFTWARE IS AUTOMATED BY WORKFLOW AND IS TIGHTLY GOVERNED. THIS IS WHERE THE POWER OF THE SYSTEM LIES AND HOW FIXED COSTS ENGAGEMENTS ARE PROPERLY PRICED, MANAGED AND TRACKED –KEEPING MARGINS IN TACT. THE PRODUCT ALSO CONTAINS VARIOUS FUNCTIONS PROGRAMMED OR O-E-M-ED INTO THE PRODUCT THAT ENABLES SOUP TO NUTS SALES, PROVISIONING, FULFILLMENT AND DELIVERY TO INCLUDE PROGRAM AND PROJECT MANAGEMENT, REQUIREMENTS MANAGEMENT, DESIGN MANAGEMENT, DEVELOPMENT MANAGEMENT, TEST MANAGEMENT, TRAINING MANAGEMENT, RELEASE MANAGEMENT, ORDER MANAGEMENT, POST PRODUCTION SUPPORT AND SO MUCH MORE THAT CAN BE ACCOMPLISHED SOLELY WITHIN THE PRODUCT NEVER HAVING TO EVER TOUCH GROUND AT A CLIENT SITE. CLIENTS OF YOUR FIRM CAN ALSO COLLABORATE WITH YOUR PRACTITIONERS VIA THE REALTIME PSO CLIENT PORTAL. WHEN WE SAY COLLABORATE IT DOESN’T MEAN SIMPLE SOCIAL COLLABORATION; BUT ACTUAL ROLL UP YOUR SLEEVES AND WORK COLLABORATION. FOR EXAMPLE; A CLIENT CAN ACTUALLY PARTICIPATE IN PROGRAMMING WITH A PRACTITIONER SIMPLY BY BEING LOGGED INTO REALTIME PSO. PROGRAMMING CAN BE ACCOMPLISHED IN REAL-TIME ON ANY TYPE OF SYSTEM (PREMISE OR IN THE CLOUD). CLIENTS ARE ABLE TO WATCH THE FULFILLMENT OF THEIR PROJECT’S (LITERALLY LOG INTO THE CLIENT PORTAL AND WATCH AS PROGRAMMING IS BEING FULFILLED FROM ANYWHERE IN THE WORLD)—IT GOES WITHOUT SAYING THEY CAN SEE REAL TIME ANALYTICS AND OBTAIN REPORTS. THERE ARE TOO MANY BENEFITS OF THE PRODUCT TO TALK ABOUT IN A SINGLE WEB CONFERENCE. YOU’LL HAVE TO SEE THE PRODUCT IN ACTION. AGAIN, EASILY, MORE THAN $60 MILLION PER DAY IN UNTAPPED ON DEMAND REVENUE, BY A SINGLE PRACTICE WITHIN A FIRM, CAN BE EARNED IN THIS STREAM ALONE IF THE FIRM ADVERTISES ITS ON DEMAND CAPABILITIES AGGRESSIVELY . YOU ARE TALKING ABOUT PROJECTS WITH MORE THAN ONE RESOURCE MULTIPLIED BY THE NUMBER OF OUTSOURCED DELIVERABLES ENGAGEMENTS MULTIPLIED BY THE DURATION OF THE PROJECTS OUTSOURCED PER DAY. AGAIN THE REVENUE IS PAID IN REALTIME. IT CAN BE PAID AT THE END OF THE PROJECT OR INTERMITTENTLY THROUGHOUT FULFILLMENT AGAINST AN AGILE SPRINT, A PROJECT MILESTONE OR ANY OTHER PROJECT MANAGEMENT CRITERIA CHOSEN DURING THE SCOPING PHASE. ON-DEMAND PROJECT OUTSOURCING. WE JUST TALKED ABOUT HOW A ‘SOUP TO NUTS PROJECT’ CAN BE SOLD, PROVISIONED, FULFILLED AND DELIVERED. JUST KNOW THAT ANY PHASED BASED PROJECT; FOR EXAMPLE REQUIREMENTS, DESIGN, DEVELOPMENT, TEST, TRAINING, ETC., OR ANY FULL SCALE PROJECT FOR EXAMPLE IMPLEMENTATIONS, UPGRADES, REPLACEMENTS, B-P-R, STRATEGY, ETC., CAN ALL BE SOLD, PROVISIONED, FULFILLED AND DELIVERED IN REAL TIME FOR IMMEDIATE COMMERCE AS WELL. THE REVENUE GENERATED IN THIS REVENUE STREAM COULD BE A 100 MILLION PER DAY EASILY. LASTLY; ON-DEMAND STAFF AUGMENTATION. CLIENTS OR POTENTIAL CLIENTS OF YOUR FIRM, USING REALTIME PSO, CAN REQUEST ONE OR MORE STAFF AUGMENTATION RESOURCES IMMEDIATELY. RESOURCES CAN BE INTERVIEWED ON DEMAND VIA REALTIME PSO’S VIDEO FUNCTIONALITY FOR IMMEDIATE OR SCHEDULED PLACEMENT. CLIENTS CAN IMMEDIATELY SEE WHO’S AVAILABLE AND CONDUCT A FACE-TO-FACE INTERVIEW USING THE REALTIME PSO CLIENT PORTAL PROVISIONED ON THE BACKEND OF YOUR FIRM’S WEBSITE. ENGAGEMENTS CAN BE SCOPED, PRICED, QUOTED AND CONTRACTED IMMEDIATELY. RESOURCES CAN BE PROVISIONED AND SERVICES FULFILLED AND DELIVERED 100% IN THE CLOUD USING REALTIME PSO IN THE MANNER DESCRIBED PREVIOUSLY. RESOURCE BILL RATES ARE STILL CONFIGURABLE BY FIRM. RESOURCES MAY STILL BE LOCATED IN A C-O-E, SOLUTION CENTER, WORK FROM HOME OR ON PREMISE AT A CLIENT SITE (STILL PERFORMING WORK VIA THE REALTIME PSO PRODUCT). THIS ENABLES THE STAFF AUGMENTED RESOURCES’ COLLEAGUES TO SEE WHAT THEY ARE WORKING ON AROUND THE WORLD OR DOWN THE HALL. RESOURCES MAY STILL BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. PAYMENT FOR SERVICES MAY BE RECEIVED USING THE SAME MODEL DESCRIBED PREVIOUSLY—AND ALL PRACTITIONERS, NO MATTER THE STREAM THEY SUPPORT, CAN RECEIVE THEIR PAYROLL CHECKS USING TRADITIONAL PAYROLL CHANNELS; THEY CAN ALSO BE PAID VIA PAYPAL OR YOU CAN CHOOSE TO PAY YOUR PRACTITIONERS IMMEDIATELY, IN REALTIME--ELECTRONICALLY INTO THEIR BANK ACCOUNTS , BASED ON PRE-ARRANGED PROJECT MANAGEMENT GATES.
- SO NOW, LET’S GET TO THE EXCITING PART. HOW DOES ON DEMAND OPERATIONS WORK AND MORE IMPORTANTLY HOW WILL YOUR FIRM MAKE THE MILLIONS PER DAY THAT WILL SOLVE YOUR FIRM’S DWINDLING REVENUE ISSUE AS A RESULT OF SMALLER DEAL SIZES? THIS IS THE CHANNEL’S VALUE PROPOSITION. THEN WE WILL SHOW YOU HOW TO PREPARE TO SELL AND DELIVER IN THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL. -- FOR THE SAKE OF CLARITY, I WILL USE YOUR FIRM AND PRACTICE AS A POTENTIAL PROFESSIONAL SERVICES FIRM THAT WILL OPERATE ON DEMAND BY USING THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL HOUSED IN THE REALTIME PSO PRODUCT. I WILL USE COCA COLA AS THE COMPANY FOR WHICH YOUR POTENTIAL ON DEMAND B2B CLIENT WORKS. BEAR IN MIND; ANY PROFESSIONAL SERVICES FIRM OR OUTSOURCING ORGANIZATION CAN USE THE REALTIME PSO PRODUCT; THEREBY THE NEW ON DEMAND SALES AND DELIVERY DISTRIBUTION CHANNEL AND ‘ANY EMPLOYEE’ IN ‘ANY COMPANY’ THROUGHOUT THE WORLD CAN NOW BECOME A POTENTIAL CLIENT OF YOUR NEW ON DEMAND PRACTICE OPERATED ENTIRELY IN THE CLOUD. REMEMBER WE SAID EARLIER THERE ARE 5 COMMODITIZED ON DEMAND CAPABILITIES FOR SALES AND DELIVERY IN THE NEW ON DEMAND CHANNEL—AND THAT THESE COMMODITIZED CAPABILITIES ARE CONSIDERED ‘REVENUE STREAMS’ FROM A PRACTICE LEADER’S PERSPECTIVE. THE CAPABILITIES ARE: ON-DEMAND CONSULTATION: ON DEMAND CONSULTATION IS THE FIRST ON DEMAND CAPABILITY THAT CAN BE SOLD IN THE ON DEMAND CHANNEL. IN THIS MODEL; ANYONE WITHIN COCA COLA OR ANY COMPANY IN THE WORLD NEEDING A TECHNICAL, FUNCTIONAL OR STRATEGY CONSULTATION CAN CALL YOUR COMPANY TO RECEIVE A REAL-TIME CONSULTATION. TO DO THIS, THE POTENTIAL CLIENT WOULD EITHER GO TO YOUR COMPANY’S WEB SITE, LOCATE THEIR TECHNICAL, FUNCTIONAL OR STRATEGIC NEED AND THEN PRESS A CALL BUTTON TO TRANSACT BUSINESS WITH YOUR COMPANY ON DEMAND—IMMEDIATELY; OR THEY CAN CALL A TOLL FREE NUMBER THEY SAW ADVERTISED BY YOUR FIRM’S PRACTICE ON TELEVISION. EITHER WAY, THE POTENTIAL CLIENT IS ROUTED WITHIN A VIRTUAL CALL CENTER ENVIRONMENT. AGAIN, THIS VIRTUAL CALL CENTER IS HOUSED WITHIN THE REALTIME PSO PRODUCT. THE VIRTUAL CALL CENTER CAN BE A CENTER OF EXCELLENCE, A SOLUTION CENTER OR IT CAN BE ROUTED TO A PRACTITIONER’S HOME SINCE THE CALL CENTER IS HOSTED IN THE CLOUD. YOUR COMPANY CAN HOST THE CALL CENTER OR THE CALL CENTER CAN BE OUTSOURCED. PRACTITIONERS CAN BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. WHEN THE CALL IS ROUTED ; A CSR (LIKE IN ANY CALL CENTER ENVIRONMENT) ANSWERS THE CALL: “THANK YOU FOR CALLING _______ ON DEMAND, HOW CAN I ASSIST YOU?” THE CALL IS THEN ROUTED TO THE NEXT AVAILABLE ___________ PRACTITIONER. IT IS IMPORTANT TO NOTE THAT YOU CAN STILL BILL OUT A CONSULTANT AS YOU SEE FIT. A CONSULTANT BILLING AT $100.00 WILL STILL BILL AT $100 AND SO ON AND SO FORTH. NOW HERE’S THE MAGIC. IMMEDIATELY UPON THAT CALL HANGING UP; BY UTILIZING THE REALTIME PSO PRODUCT, YOUR PRACTICE RECEIVES THE $100.00 FOR THE CALL IMMEDIATELY UPON HANG UP. THIS MONEY EARNED FROM THE CALL IS IMMEDIATELY DEPOSITED INTO YOUR COMPANY’S OR PRACTICE’S BANK OR ESCROW ACCOUNT. NOW LET’S DO SOME SIMPLE MATH. TAKE THE ONE CALL GARNERING $100.00. MULTIPLY THAT $100.00 BY THE NUMBER OF CALLS COMING INTO THE CALL CENTER—BASED ON YOUR COMPANY’S ON DEMAND TELEVISION ADVERTISING AND MARKETING, YOUR COMPANY’S BRAND AND ‘EVERY EMPLOYEE’ IN ANY COMPANY IN THE WORLD, PER DAY, THAT MAY NEED A SIMPLE TECHNICAL, FUNCTIONAL OR STRATEGIC ADVISEMENT FROM YOUR FIRM. THAT COULD BE HUNDREDS OF THOUSANDS OF CALLS PER DAY TIMES $100.00 DOLLARS. YOU DO THE MATH. WE’VE ALREADY PROVEN THE VALUE PROPOSITION IN THIS EXAMPLE WHICH COULD MEAN $60 MILLION DOLLARS PER DAY RIGHT HERE. THIS IS THE SMALLEST REVENUE STREAM THIS PRODUCT BRINGS TO MARKET. WE CALL THIS A MICRO STREAM OR A MICRO TRANSACTION. THIS REVENUE IS ONLY AVAILABLE IN THE ON DEMAND CHANNEL HOUSED WITHIN THE REALTIME PSO PRODUCT. REMEMBER THE REALTIME PSO PRODUCT IS PATENTED TO INCLUDE THE REVENUE STREAMS I AM UNFOLDING NOW WHICH ARE BUSINESS METHODS FROM A PATENT PERSPECTIVE. TRINITY DOES INTEND TO ALLOW OTHER COMPANIES TO COMPETE IN THE SOFTWARE SPACE AGAINST US EVENTUALLY. AS INDICATED EARLIER; THE PRODUCT WILL NOT ONLY OPEN A NEW ON DEMAND SALES AND DELIVERY PROFESSIONAL SERVICES AND OUTSOURCING SERVICES MARKET BUT A NEW ON DEMAND PROFESSIONAL SERVICES AND OUTSOURCING SALES AND DELIVERY SOFTWARE MARKET AS WELL. FOR NOW THOUGH; THE REALTIME PSO PRODUCT IS THE ONLY WAY TO OBTAIN THE UNTAPPED REVENUE IN BOTH NEW MARKETS WE ARE OPENING. ON-DEMAND MEETING CONTRIBUTION. NEXT, LET’S TALK ON DEMAND MEETING CONTRIBUTION. THIS IS ANOTHER MICRO STREAM OR TRANSACTION. PROFESSIONAL SERVICES AND OUTSOURCING FIRMS CAN USE REALTIME PSO TO ENABLE ITS PRACTITIONERS TO PARTICIPATE IN MEETINGS REMOTELY FOR IMMEDIATE REVENUE. THESE MEETINGS CAN BE BRAINSTORMING SESSIONS, JOINT APPLICATION REQUIREMENT (JAR) OR JOINT APPLICATION DESIGN (JAD) SESSIONS AS AN EXAMPLE. PRACTITIONERS CAN BE PARTICIPANTS OR FACILITATORS. THEY CAN RENDER SERVICES ON A ONE TIME OR RECURRING BASIS. IT CAN BE ONE PRACTITIONER OR MANY. PARTICIPATION CAN BE ON DEMAND (MEANING JUST IN TIME) OR SCHEDULED. PAYMENT FOR SERVICES CAN BE TRANSACTED IN REAL-TIME OR SCHEDULED. PRACTITIONER BILL RATES ARE CONFIGURABLE BY FIRM, SO THE SAME EXAMPLE COMMUNICATED EARLIER APPLIES WHERE CALLS COME IN AND THE BILL RATE IS PAID UPON COMPLETION OF THE MEETING OR HOWEVER THE COMPANY CHOOSES TO RECEIVE PAYMENT. THIS IS TOTALLY UP TO THE FIRM. PAYMENT FOR SERVICES MAY BE RECEIVED IMMEDIATELY USING TRADITIONAL ECOMMERCE, ARRANGED ESCROW OR OTHER METHODS (FOR EXAMPLE, PAYPAL). ONCE AGAIN, WE OFFER A SOLUTION TO THE PROBLEM. IT IS OBVIOUS BY SIMPLY DOING MATH THAT THE NUMBER OF CALLS COMING INTO A CALL CENTER FOR THIS TYPE OF SERVICE USING THE REALTIME PRODUCT, YOUR FIRM’S BRAND AND ADVERTISEMENT OF YOUR FIRM’S ON DEMAND CAPABILITIES COULD EASILY GARNER MORE THAN $60 MILLION PER DAY IN THIS STREAM. THIS STREAM IS A TOTALLY DIFFERENT STREAM THAN THE ON DEMAND CONSULTATION STREAM JUST EXPLAINED. ON-DEMAND DELIVERABLES OUTSOURCING. DELIVERABLES OUTSOURCING CAN BE EITHER A TRANSACTION OR A PROJECT. THE SAME CONCEPTS APPLY AS DISCUSSED EARLIER. HOWEVER, SCOPING, PRICING, QUOTING AND CONTRACTING THE ENGAGEMENT ARE REQUIRED. IN THIS REVENUE STREAM PROFESSIONAL SERVICES AND OUTSOURCING FIRM’S OPERATING ON DEMAND CAN OUTSOURCE ONE OR MORE DOCUMENTS, SIMPLE PROGRAMMING ENGAGEMENTS OR OTHER SIMPLE WORK PRODUCTS IN REAL TIME FOR IMMEDIATE SALES, PROVISIONING, FULFILLMENT AND DELIVERY. SCOPING, PRICING, QUOTING AND CONTRACTING CAN BE ACCOMPLISHED IMMEDIATELY. SO CAN PROVISIONING-- WHICH IS NOTIFICATION, LOAD BALANCING AND SCHEDULING OF RESOURCES WITHIN THE REALTIME PSO SYSTEM—WHEREVER THEY MAY BE LOCATED; AT HOME, IN A C-O-E OR SOLUTION CENTER. PROVISIONING IS AN AUTOMATED PROCESS THAT NOTIFIES A PRACTITIONER THAT A PROJECT HAS BEEN ASSIGNED TO THEM. PROJECT MANAGEMENT FUNCTIONS ARE ENABLED AND CAN BE FULLY FULFILLED IN THE REALTIME PSO PRODUCT AND THE REAL-TIME PSO CLIENT PORTAL. DATA IS REUSABLE SO ALL SCOPING, PRICING, CONTRACT DATA (M-S-A AND S-O-W) AS WELL AS PREFERRED DELIVERY METHODOLOGIES, SUCCESS FACTORS, PAYMENT PREFERENCES, ETC., IS PULLED OVER INTO RECORDS MADE AVAILABLE IN THE SYSTEM THAT IS USABLE BY FULFILLMENT PRACTITIONERS BASED ON USER PRIVILEGES. THIS REUSABLE DATA IS UTILIZED IN THE PRODUCT’S PORTFOLIO, PROGRAM AND PROJECT MANAGEMENT FUNCTIONALITY. IT WHERE DOCUMENTS CAN BE GENERATED ON THE FLY SUCH AS PROJECT CHARTERS, B-R-D’S, PROCESS FLOWS, USE CASES (OR USER STORIES AS SOME CALL THEM) AS PROJECTS MOVE FORWARD IN THE SALES, PROVISIONING, FULFILLMENT AND DELIVERY DISTRIBUTION CHAIN. HUMAN INTERACTION IS MITIGATED IN THE REALTIME PSO SYSTEM. THE REALTIME PSO ENTERPRISE SOFTWARE IS AUTOMATED BY WORKFLOW AND IS TIGHTLY GOVERNED. THIS IS WHERE THE POWER OF THE SYSTEM LIES AND HOW FIXED COSTS ENGAGEMENTS ARE PROPERLY PRICED, MANAGED AND TRACKED –KEEPING MARGINS IN TACT. THE PRODUCT ALSO CONTAINS VARIOUS FUNCTIONS PROGRAMMED OR O-E-M-ED INTO THE PRODUCT THAT ENABLES SOUP TO NUTS SALES, PROVISIONING, FULFILLMENT AND DELIVERY TO INCLUDE PROGRAM AND PROJECT MANAGEMENT, REQUIREMENTS MANAGEMENT, DESIGN MANAGEMENT, DEVELOPMENT MANAGEMENT, TEST MANAGEMENT, TRAINING MANAGEMENT, RELEASE MANAGEMENT, ORDER MANAGEMENT, POST PRODUCTION SUPPORT AND SO MUCH MORE THAT CAN BE ACCOMPLISHED SOLELY WITHIN THE PRODUCT NEVER HAVING TO EVER TOUCH GROUND AT A CLIENT SITE. CLIENTS OF YOUR FIRM CAN ALSO COLLABORATE WITH YOUR PRACTITIONERS VIA THE REALTIME PSO CLIENT PORTAL. WHEN WE SAY COLLABORATE IT DOESN’T MEAN SIMPLE SOCIAL COLLABORATION; BUT ACTUAL ROLL UP YOUR SLEEVES AND WORK COLLABORATION. FOR EXAMPLE; A CLIENT CAN ACTUALLY PARTICIPATE IN PROGRAMMING WITH A PRACTITIONER SIMPLY BY BEING LOGGED INTO REALTIME PSO. PROGRAMMING CAN BE ACCOMPLISHED IN REAL-TIME ON ANY TYPE OF SYSTEM (PREMISE OR IN THE CLOUD). CLIENTS ARE ABLE TO WATCH THE FULFILLMENT OF THEIR PROJECT’S (LITERALLY LOG INTO THE CLIENT PORTAL AND WATCH AS PROGRAMMING IS BEING FULFILLED FROM ANYWHERE IN THE WORLD)—IT GOES WITHOUT SAYING THEY CAN SEE REAL TIME ANALYTICS AND OBTAIN REPORTS. THERE ARE TOO MANY BENEFITS OF THE PRODUCT TO TALK ABOUT IN A SINGLE WEB CONFERENCE. YOU’LL HAVE TO SEE THE PRODUCT IN ACTION. AGAIN, EASILY, MORE THAN $60 MILLION PER DAY IN UNTAPPED ON DEMAND REVENUE, BY A SINGLE PRACTICE WITHIN A FIRM, CAN BE EARNED IN THIS STREAM ALONE IF THE FIRM ADVERTISES ITS ON DEMAND CAPABILITIES AGGRESSIVELY . YOU ARE TALKING ABOUT PROJECTS WITH MORE THAN ONE RESOURCE MULTIPLIED BY THE NUMBER OF OUTSOURCED DELIVERABLES ENGAGEMENTS MULTIPLIED BY THE DURATION OF THE PROJECTS OUTSOURCED PER DAY. AGAIN THE REVENUE IS PAID IN REALTIME. IT CAN BE PAID AT THE END OF THE PROJECT OR INTERMITTENTLY THROUGHOUT FULFILLMENT AGAINST AN AGILE SPRINT, A PROJECT MILESTONE OR ANY OTHER PROJECT MANAGEMENT CRITERIA CHOSEN DURING THE SCOPING PHASE. ON-DEMAND PROJECT OUTSOURCING. WE JUST TALKED ABOUT HOW A ‘SOUP TO NUTS PROJECT’ CAN BE SOLD, PROVISIONED, FULFILLED AND DELIVERED. JUST KNOW THAT ANY PHASED BASED PROJECT; FOR EXAMPLE REQUIREMENTS, DESIGN, DEVELOPMENT, TEST, TRAINING, ETC., OR ANY FULL SCALE PROJECT FOR EXAMPLE IMPLEMENTATIONS, UPGRADES, REPLACEMENTS, B-P-R, STRATEGY, ETC., CAN ALL BE SOLD, PROVISIONED, FULFILLED AND DELIVERED IN REAL TIME FOR IMMEDIATE COMMERCE AS WELL. THE REVENUE GENERATED IN THIS REVENUE STREAM COULD BE A 100 MILLION PER DAY EASILY. LASTLY; ON-DEMAND STAFF AUGMENTATION. CLIENTS OR POTENTIAL CLIENTS OF YOUR FIRM, USING REALTIME PSO, CAN REQUEST ONE OR MORE STAFF AUGMENTATION RESOURCES IMMEDIATELY. RESOURCES CAN BE INTERVIEWED ON DEMAND VIA REALTIME PSO’S VIDEO FUNCTIONALITY FOR IMMEDIATE OR SCHEDULED PLACEMENT. CLIENTS CAN IMMEDIATELY SEE WHO’S AVAILABLE AND CONDUCT A FACE-TO-FACE INTERVIEW USING THE REALTIME PSO CLIENT PORTAL PROVISIONED ON THE BACKEND OF YOUR FIRM’S WEBSITE. ENGAGEMENTS CAN BE SCOPED, PRICED, QUOTED AND CONTRACTED IMMEDIATELY. RESOURCES CAN BE PROVISIONED AND SERVICES FULFILLED AND DELIVERED 100% IN THE CLOUD USING REALTIME PSO IN THE MANNER DESCRIBED PREVIOUSLY. RESOURCE BILL RATES ARE STILL CONFIGURABLE BY FIRM. RESOURCES MAY STILL BE LOCATED IN A C-O-E, SOLUTION CENTER, WORK FROM HOME OR ON PREMISE AT A CLIENT SITE (STILL PERFORMING WORK VIA THE REALTIME PSO PRODUCT). THIS ENABLES THE STAFF AUGMENTED RESOURCES’ COLLEAGUES TO SEE WHAT THEY ARE WORKING ON AROUND THE WORLD OR DOWN THE HALL. RESOURCES MAY STILL BE SALARIED EMPLOYEES, CONTRACTORS OR A HYBRID THEREOF. PAYMENT FOR SERVICES MAY BE RECEIVED USING THE SAME MODEL DESCRIBED PREVIOUSLY—AND ALL PRACTITIONERS, NO MATTER THE STREAM THEY SUPPORT, CAN RECEIVE THEIR PAYROLL CHECKS USING TRADITIONAL PAYROLL CHANNELS; THEY CAN ALSO BE PAID VIA PAYPAL OR YOU CAN CHOOSE TO PAY YOUR PRACTITIONERS IMMEDIATELY, IN REALTIME--ELECTRONICALLY INTO THEIR BANK ACCOUNTS , BASED ON PRE-ARRANGED PROJECT MANAGEMENT GATES.
- NOW THAT YOU UNDERSTAND WHAT REALTIME PSO IS, THE PAIN IT SOLVES, HOW THE NEW SALES AND DELIVERY DISTRIBUTION CHANNEL, HOUSED WITHIN THE PRODUCT WILL WORK, AND HOW TO GET ACCESS TO IT. LET’S NOW EXPLORE THE CHANNEL’S ‘IMPACT’ ON THE PROFESSIONAL SERVICES AND OUTSOURCING INDUSTRIES—BUT MORE IMPORTANTLY, YOUR FIRM BEGINNING IN OCTOBER.
- OUR PURPOSE IN CONTACTING YOUR FIRM AND PRACTICE IS TO HELP YOU PREPARE FOR ON DEMAND OPERATIONS (AS YOU CAN SEE ON DEMAND SALES AND DELIVERY IS AN INDUSTRY GAME CHANGER—A TRUE PARADIGM SHIFT BUT ONE THAT CANNOT BE IGNORED). GONE ARE THE DAYS OF SIMPLY WAITING FOR A SMALL DEAL SIZE R-F-P TO BE ANNOUNCED. COMPANY’S LIKE YOURS WILL BEGIN COMPETING FOR ON DEMAND CUSTOMERS. THE IMPACT IS EVIDENT. YOU MUST OPERATE ON DEMAND OR RUN THE RISK OF SUBSTANTIALLY LOSING YOUR CURRENT MARKET SHARE. PREPARING TO SELL AND DELIVER LATER THAN YOUR COMPETITION CAN BE DEVASTATING TO YOUR FIRM. AGAIN, YOU CAN LOSE MARKET SHARE, MISS ON DEMAND BRANDING OPPORTUNITIES AND THE ABILITY TO ACQUIRE NEW ON DEMAND CUSTOMERS. THE GOOD NEWS; HOWEVER, IS THE OPPORTUNITY TO BRAND YOUR COMPANY AS A NEW ‘ON DEMAND LEADER’, AN OPPORTUNITY TO ACQUIRE NEW ON DEMAND CUSTOMERS AND MAKE UNPRECEDENTED REVENUE PER DAY.
- AFTER CONDUCTING SOME RESEARCH ON YOUR COMPANY; WE BELIEVE YOUR COMPANY COULD BE A GREAT CANDIDATE TO BECOME A REALTIME PSO BETA CUSTOMER. WE’D LIKE TO EXTEND AN UNPRECEDENTED OPPORTUNITY TO YOUR FIRM AND YOUR PRACTICE, IN PARTICULAR, TO BECOME A BETA CUSTOMER.
- BECOMING A BETA CUSTOMER IS TRULY TO YOUR ADVANTAGE. WE ARE OFFERING YOUR FIRM A FREE IMPLEMENTATION OF REALTIME PSO WORTH MORE THAN $450,000 IN PROFESSIONAL SERVICES FEES ONCE OUR PRODUCT CLEARS DEVELOPMENT. IN RETURN YOU SIMPLY NEED TO COMMIT TO TESTING OUR PRODUCT, ALLOWING US TO TWEAK SOME OF OUR PRODUCT ALGORITHMS AND WORKFLOWS NECESSARY FOR SYSTEM PERFORMANCE WHICH WILL ALSO ALLOW US TO CREATE END USER MANUALS BEFORE STANDARDIZING ON THE PARAMETERS AND BEFORE PRODUCT GENERAL ACCEPTANCE. YOU WILL ALSO NEED TO COMMIT TO PURCHASING A MINIMUM OF 75 PILOT END USER LICENSES ONCE THE PRODUCT GOES LIVE IN OCTOBER. YOUR INVESTMENT IS VIRTUALLY NON-EXISTENT FROM A PRODUCT PERSPECTIVE. WE TAKE ON 99% OF THE COST. YOU WILL SIMPLY HAVE TO COMMIT TO PURCHASING ‘PILOT’ END USER LICENSES WHICH CAN BE WRITTEN OFF AT THE END OF YEAR AS A COST OF DOING BUSINESS-- THEREBY ELIMINATING VIRTUALLY ALL OF YOUR PRODUCT COSTS.IF INTERESTED IN POTENTIALLY ACCEPTING THIS OPPORTUNITY; WE’D LIKE TO SCHEDULE ANOTHER WEB CONFERENCE WHERE WE CAN SHOW YOU A DEMO OF THE REAL-TIME PSO SOFTWARE. YOU WILL HAVE TO SIGN AN N-D-A TO SEE OUR PRODUCT AND TO VIEW SOME OF ITS FUNCTIONALITY IN ACTION. WE CAN ALSO HELP YOU UNDERSTAND THE SPECIFICS ABOUT OUR BETA CUSTOMER PROGRAM. YOUR FIRM COULD TAKE ADVANTAGE OF BEING ONE OF THE FIRST TO OPERATE ON DEMAND—CAPTURING THE ON DEMAND BRANDING MINDSHARE AND MARKET SHARE BEFORE YOUR COMPETITORS. AS A REMINDER’; REALTIME PSO IS A SALESFORCE.COM O-E-M PARTNER. THE SOFTWARE IS BEING BUILT, INITIALLY FOR THE SALESFORCE.COM ECOSYSTEM, ON THE FORCE.COM PLATFORM.
- THAT’S CONCLUDES OUR Q &A PORTION OF OUR PRESENTATION. AS A NEXT STEP, I WOULD LIKE TO DISCOVER YOUR INTEREST IN POTENTIALLY BECOMING A BETA CUSTOMER? ---------------------------------------------------------------end---------------------------------------------------------------- THAT’S OUR PRESENTATION EVERYBODY. THANKS FOR JOINING.