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A Digital Campaign

#emakina
#dmforum




                     Isabelle Dumortier
Isabelle Dumortier
Account Manager
End-2-End Project Management

                               Keep in touch:
                               e.        idu@emakina.com
                               t.        @IsabelleD911
                               linkedin.com/isabelledumortier
Choose wisely
Your brand's DNA has to work
with the DNA of the agency.
The agency should be able to
understand your DNA.
Concept is king!
No use in saying you have balls if you have none...that's soooo last century.
                                                        -Nathalie Dumortier
Issue mapping
                                            Ambition     Analysis of the dynamic (process) to be affected
                                                         Significance analysis of possible objectives in
                        (what do we want to achieve)     terms of:
                                                         - direct change to the problem
                                                         - potential for further change
Campaign assets                                          - change to another star point
(resources)
People
Networks
Knowledge
Intelligence
Money
                                                                                Actors, obstacles, interests
social capital                                                                   Issue mapping
media capital                                                                    Interests analysis – who is winning
political capital
Opportunities                                       Campaign                     and losing, who would win or lose
                                                                                 if a change occurred
Commercial                                                                       Potential allies
Legal                                                Concept                     Obstacles
                                                                                 Existing perceptions of significant
reputation
                                                                                 audiences (qualitative research)
                                                                                 Polling data
                                                                                 Players in the policy community
Communication Desires
What do we want the campaign to communicate about                       Social Weather conditions
us our program
- Direction                                                              Detecting social wind waves, current,
- Mission                                                                storm waves, climate.
- Vision                                                                 Mapping changes in the social values.
- how change happens eg                                                  Following trends in agency – who has
- About                                                                  power and
- Responsibility                                                         Influence and how is this changing?
- Actors
- what people can do
Use the POST Methodology

   People

       Identify who you want to make an impact on

       Find out what their social activities and behaviour is all about
   Objectives

       WHAT do you want to accomplish and WHY?
   Strategy

       Plan how your relationship with your target group “The People” will change.




Resource: Forrester Research
Use the POST Methodology

   Technology

       Decide which (Social) Media channels to use.
   Goal

       Set goals for achievement: Qualitative & Quantative
   Metrics

       Which metrics will you use to measure success?




Resource: Forrester Research
Evaluate your initiatives

How does it support your objective?                    Do we have the right people to handle this?
What metrics matter?                                                         Is there budget free?




                                      Impact   Readiness




                                      Risks     Priority

What are the risks if we do this?                             Does this initiative enable other work?
What if we don’t?
Repeat the definition of your campaign’s
concept as much as you can.
 Together
Deal with
the hard
stuff now
TAKE A POSITION
INSTEAD OF
“POSITIONING”
Don’t believe that your
      target group is actually
      interested.
      They’re not.
Source: Martin Weigel
GREAT
            CREATIVITY IS
            ESSENTIAL TO BE
            NOTICED.
             Believe in your agency! There’s a reason why you chose them.



Source: Martin Weigel
PEOPLE
Social Media is the
ultimate relationship
nurture platform.
People are more likely to trust
 and buy from a company they
 have a relationship with. When
people engage with your content
   they feel like they have a
          relationship.
STOP
INTERRUPTING!
It’s what happens
after the “likes” and
follows that matters
most.
Set
Specific
Measurable
A ttainable
Relevant
Timebound
GOALS
Use the right building blocks.

 Search engine optimization (SEO)

 Landing Page optimization

 Social Networking

 Blogs

 White papers

 Articles

 Social Product Placement
Social Content Mix Pyramid

                                  Entertain    Monthly

                                   Inspire
                                              Bi-weekly

                                Start
                             conversation       Weekly

                          Teach how to do
                            something         2 x week

              Provide relevant information
                                              3 x week

Resource: The Content Marketing Institute
93% of buying cycles start
  with an online search, so if
 your company shows up high
in the search results, you’ll get
    “free” brand awareness.
Increased brand
       preference.
Many buyers correlate high organic search rankings with trust and brand leadership.
Measure the right things

   Community growth

   Blog & web analytics

   Reach

   Engagement

   Relevancy

   Influence

   Sentiment

   Achievement of goals
Perfection is the
enemy of good.
               -Voltaire
Social
relationships are
the life raft of
tech changes.
YOUR MISSION?
 Talk to your audience as
    if they were human.
THEY ARE!
So what have we learned?
And how can you get your boss or
client in the Forbes 500 list?
Understand
The value and necessity of
Digital Marketing
Choose wisely
Remember for every ying there is a
yang.
Listen!
Define and know your audience.
Talk to the right people.
Don’t aim too wide.
Set goals!
Define your smart goals.
Content Marketing

Deliver content at all the
right stages of the buying
process to attract and retain
customers.
                                             SEO




                                         Storytelling


                                Social                    Lead
                                Media                   Generation
Measure
Everything that is measurable.
Use the right metrics.
People
It’s about them. Not you.
Questions?
    E-mail:     idu@emakina.com
    Twitter:    @IsabelleD911
    LinkedIn:   /in/

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The Ultimate Digital Campaign - Client/Agency relation

  • 2. Isabelle Dumortier Account Manager End-2-End Project Management Keep in touch: e. idu@emakina.com t. @IsabelleD911 linkedin.com/isabelledumortier
  • 4. Your brand's DNA has to work with the DNA of the agency. The agency should be able to understand your DNA.
  • 6.
  • 7. No use in saying you have balls if you have none...that's soooo last century. -Nathalie Dumortier
  • 8. Issue mapping Ambition Analysis of the dynamic (process) to be affected Significance analysis of possible objectives in (what do we want to achieve) terms of: - direct change to the problem - potential for further change Campaign assets - change to another star point (resources) People Networks Knowledge Intelligence Money Actors, obstacles, interests social capital Issue mapping media capital Interests analysis – who is winning political capital Opportunities Campaign and losing, who would win or lose if a change occurred Commercial Potential allies Legal Concept Obstacles Existing perceptions of significant reputation audiences (qualitative research) Polling data Players in the policy community Communication Desires What do we want the campaign to communicate about Social Weather conditions us our program - Direction Detecting social wind waves, current, - Mission storm waves, climate. - Vision Mapping changes in the social values. - how change happens eg Following trends in agency – who has - About power and - Responsibility Influence and how is this changing? - Actors - what people can do
  • 9. Use the POST Methodology  People  Identify who you want to make an impact on  Find out what their social activities and behaviour is all about  Objectives  WHAT do you want to accomplish and WHY?  Strategy  Plan how your relationship with your target group “The People” will change. Resource: Forrester Research
  • 10. Use the POST Methodology  Technology  Decide which (Social) Media channels to use.  Goal  Set goals for achievement: Qualitative & Quantative  Metrics  Which metrics will you use to measure success? Resource: Forrester Research
  • 11. Evaluate your initiatives How does it support your objective? Do we have the right people to handle this? What metrics matter? Is there budget free? Impact Readiness Risks Priority What are the risks if we do this? Does this initiative enable other work? What if we don’t?
  • 12. Repeat the definition of your campaign’s concept as much as you can.  Together
  • 14. TAKE A POSITION INSTEAD OF “POSITIONING”
  • 15. Don’t believe that your target group is actually interested. They’re not. Source: Martin Weigel
  • 16. GREAT CREATIVITY IS ESSENTIAL TO BE NOTICED. Believe in your agency! There’s a reason why you chose them. Source: Martin Weigel
  • 18. Social Media is the ultimate relationship nurture platform.
  • 19. People are more likely to trust and buy from a company they have a relationship with. When people engage with your content they feel like they have a relationship.
  • 20.
  • 22. It’s what happens after the “likes” and follows that matters most.
  • 24. Use the right building blocks.  Search engine optimization (SEO)  Landing Page optimization  Social Networking  Blogs  White papers  Articles  Social Product Placement
  • 25. Social Content Mix Pyramid Entertain Monthly Inspire Bi-weekly Start conversation Weekly Teach how to do something 2 x week Provide relevant information 3 x week Resource: The Content Marketing Institute
  • 26. 93% of buying cycles start with an online search, so if your company shows up high in the search results, you’ll get “free” brand awareness.
  • 27. Increased brand preference. Many buyers correlate high organic search rankings with trust and brand leadership.
  • 28. Measure the right things  Community growth  Blog & web analytics  Reach  Engagement  Relevancy  Influence  Sentiment  Achievement of goals
  • 29. Perfection is the enemy of good. -Voltaire
  • 30. Social relationships are the life raft of tech changes.
  • 31. YOUR MISSION? Talk to your audience as if they were human.
  • 33. So what have we learned? And how can you get your boss or client in the Forbes 500 list?
  • 34. Understand The value and necessity of Digital Marketing
  • 35. Choose wisely Remember for every ying there is a yang.
  • 36. Listen! Define and know your audience. Talk to the right people. Don’t aim too wide.
  • 37. Set goals! Define your smart goals.
  • 38. Content Marketing Deliver content at all the right stages of the buying process to attract and retain customers. SEO Storytelling Social Lead Media Generation
  • 39. Measure Everything that is measurable. Use the right metrics.
  • 41. Questions? E-mail: idu@emakina.com Twitter: @IsabelleD911 LinkedIn: /in/

Editor's Notes

  1. Choose with your heart, the numbers will follow if the connection is the right one. Choosing an agency is like choosing the person you want to have a relationship with - there are just so many yings for a yang - but there just has to be a spark to make it work. 
  2. Your brand's DNA has to work with the DNA of the agency. The agency of your choice and the person that will be in charge of your account (account manager) should be able to understand your DNA.
  3. The concept of your campaign should be well defined beforehand. Of course it can grow during a project, but there's nothing wrong with repeating the basic idea of your campaign during every status meeting, when you're all together. I believe it's very important that your brand can walk hand in hand with the concept. No use in saying you have balls if you have none...that's so eighties. -Nathalie Dumortier Once you have defined this concept and you're very much aware of it's concequences in brand awareness and towards it's advocates. it's time for some action! 
  4. Hang with 9 brokes, you’ll be the 10th.
  5. I believe it's very important that your brand can walk hand in hand with the concept. 
  6. (skeletons that fall out of the closet, budget, ceo’s, perfection,etc.)Solve problems now
  7. You’ve got to start somewhere
  8. One thing is certain, things will keep on changing
  9. Talk to your audience as if they where human, guess what? THEY ARE!