Workshop delivered at the 11th Joint European Summer School on Technology Enhanced Learning (JTEL 2015), July 4 - 11, 2015, in Ischia, Italy.

1. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
1 This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Workshop
DevOps Gamification
István Koren, Michael Derntl, Milos Kravcik, Ralf Klamma
RWTH Aachen University
Advanced Community Information Systems (ACIS)
http://dbis.rwth-aachen.de/cms/research/ACIS
11th Joint European Summer School on
Technology Enhanced Learning (JTEL 2015)
July 6-10
Ischia, Italy

2. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
2
Workshop Learning Outcomes
Knowledge
Explain DevOps
concepts,
objectives and
tools
Explain the
concept of
gamification
Skills
Apply the concept
of gamification
Employ social
requirements
engineering
Gamify a given
non-game web
application
Competence
Present and give
constructive
comments
Reflect on your
own work

3. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
3
Agenda
 DevOps
 Requirements Bazaar
 Gamification
 Task: Gamify Requirements Bazaar
– Presentations of gamification concepts
– Winner will be featured on Layers blog

4. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Scaling Informal Learning
A
B
C
D
E
LAPPS
Layers App Store

5. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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DEVOPS

6. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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DevOps – A Recent Trend in
Software Development
© 2013 CIO Insight
© 2012 http://dev2ops.org/
© 2015-01-19 wired.com
© 2015 Google Trends
© 2015-06-02 Wall Street Journal Blog

7. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Developers vs. Operations
Developers
The team turning requirements
into code.
 New features
 Specific tools
 Fast workflows
Operations
The people operating the servers
and taking care everything runs.
 Stability
 Manage efficiently
 Running systems
DevOps is about creating a culture of communication between
developers and operations.
© 2015 Universal Pictures

8. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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DevOps Life Cycle
 Rapid release cycle
 Strong feedback loop
 Dev and Ops working
hand in hand
But where are the
designers and users?

9. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
10
REQUIREMENTS BAZAAR

10. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
11
DevOpsUse Life Cycle
Involving end users in the design
and development process
 Ideas and needs
 Co-design
 Beta testing
 Context adaptation
 Awareness

11. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Continuous Innovation
 Innovative end-user ideas seldomly reach OSS developers
 Existing tools for requirements engineering are often
discouraging for end-users; or incomplete for developers
 Inviting end users and designers to development process

12. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Requirements Bazaar
 Web-based open continuous innovation platform
 Easy to use for end users
 Social features for enabling communication between
end users and developers
– Likes
– Comments
 Open APIs to embed it into apps
 How to improve the communication between end
users and developers beyond Web 2.0 features?

13. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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https://requirements-bazaar.org

14. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Example Requirement

15. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Task: Explore Requirements Bazaar
 Go to http://requirements-bazaar.org and sign up for
an account
 Search for the project called “Sandbox” and try to
play with some features there
– Create a component and explore other components
– Comment and vote on requirements
– Post requirements
 Time for this: maximum 10 minutes

16. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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GAMIFICATION

17. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Gamification
 Gamification is the use of
game design elements in
non-game contexts
 Main objective: directing
“user” behavior
– Examples?
 Application domain may
vary
– e.g. business, politics, social
networks, health, etc.
– Examples?
 Note on terminology:
Gamification ≠
Serious Games ≠
Game Based Learning
WHOLE PART
GAME
PLAY
(Serious)
Games
Gameful
Design
(Gamification)
Toys Playful Design
(Deterding et al 2011)

18. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Simple Example:
Badges
 A badge represents an
achievement
– e.g. various check-in
achievements on Foursquare
 Often combined with points
(= feedback, win states,
progression) and
leaderboards
(=competition)
Mozilla Open Badges – standard
to recognize and verify learning
Image Source: https://blog.mozilla.org/blog/2013/03/14/open_badges/

19. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Example: Foursquare
Leaderboard
Achievements
Badges
Points, Feedback,
Resource Acq.
Challenge
Feedback
Collections

20. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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More Examples
 Social Good
– Speed Camera Lottery
– Based on reward, immediate
feedback, curiosity, clear win
state, social pressure
– Avg. speed reduced from 32
to 25 km/h during trial period
 Education
– Flood Fighter (for Bangkok)
– Raising youths' awareness and
knowledge about floods
– Based on points, levels,
rewards, achievements,
challenges…
– >10k installs in Thailand

21. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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How to Gamify?
 Octalysis  iGamify
and many more…
Different methodologies and frameworks, e.g.:
Source: http://octalysisgroup.com/wp-content/uploads/2014/05/Octalysis-Main-
Website-image.001-e1423688569412.jpg
© 2013 iGamify - http://www.igamify.com/gamification-model

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(Information Systems)
Prof. Dr. M. Jarke
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Werbach’s Game Elements Pyramid
Based on Kevin Werbach’s Gamification Course, 2014
Dynamics
Big-picture aspects;
“grammar”
Mechanics
Processes that drive
action forward;
“verbs”
Components
Specific instantiations of
mechanics and dynamics;
“nouns”
Emotions,
Constraints,
Narrative,
Progression,
Relationships, …
Challenges, Chance,
Competition, Cooperation,
Feedback, Resource Acquisition,
Rewards, Transactions, Turns,
Win States, …
Achievements, Avatars, Badges, Boss Fights,
Collections, Combat, Content Unlocking,
Gifting (Charity), Leaderboards, Levels, Points,
Quests, Social Graph, Teams, Virtual Goods, …
(See the “Gamification Handout”)

23. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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INTERACTIVE EXERCISE

24. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Task: Gamify Requirements Bazaar
 Team up, name your team, and appoint team leader
 Produce gamification concept
– Combine game elements from Werbach’s pyramid to gamify
Requirements Bazaar – help: Gamification handout
– Create visual mockups of the gamified GUI on the provided
GUI handouts
– Post your gamification ideas to the component named after
your team in the „Requirements Bazaar 2“ project
– Pitch the concept like a gamification pro (= refer to game
elements) – help: none!
– TIME: UNTIL 17:45 MAXIMUM
 Investment game
– Distribute your likes over the presented concepts
– Top concepts get featured on Learning Layers blog

25. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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INVESTMENT GAME

26. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Determining the Top Concepts
 Each of you gets 5 likes to invest
 The workshop chairs also have likes to invest
 There is an envelope representing each team
 Distribute your likes over the envelopes

27. Lehrstuhl Informatik 5
(Information Systems)
Prof. Dr. M. Jarke
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Investment Results
These top concepts will be featured
on the Layers Blog http://learning-layers.eu/news/
1. Game Over received 32 likes
2. The Mediterraneans received 19 likes
3. M.E.D. received 16 likes