Speakers: Lydia Fazakerley, IT trainer and support advisor, Lancaster University Ben Gill, faculty change manager, Lancaster University Lydia Fazakerley, IT trainer and support advisor, and Ben Gill, faculty change manager in the faculty of science and technology, will facilitate an interactive session about the connected approach to digital skills development at Lancaster University. The faculty has recently been working closely with the IT department to understand and prioritise digital skills requirements across its seven departments, and have devised several unique initiatives, taking an iterative approach to trialling new methods for upskilling both academic and professional services staff. In this session, participants can expect a fully interactive workshop. You will work in teams and progress around the room to discover how the faculty-IT department relationship has blossomed at Lancaster. Key takeaways include understanding the importance of a connected institutional approach, how Lancaster has engaged academics with key initiatives and the significance of our iterative approach to managing digital skills projects.

1. A connected approach to
Digital Skills development
Lydia Fazakerley, digital skills developer
and Ben Gill, faculty change manager

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3. Team work makes the dream work
• You are members of a brand new team – say hi to your table!
• Move around the room and scan each QR code in turn
• If you can’t hear, turn subtitles on (or use headphones if you have them)
• Make a note of each letter you come across, and unscramble them to form a word
3 A connected approach to Digital Skills development

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5. Our Digital Skills initiatives
lancaster.ac.uk/iss/skills
5 A connected approach to Digital Skills development

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14. Check them all out at
lancaster.ac.uk/iss/skills
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What does the “perfect” Digital staff member of a HE/FE institution
look like?
• What attributes do they posess?
• What is their attitude?
• What are their behaviours?
•On flip chart paper, draw out your ideal Digital staff member
•Use Mentimeter to submit all of your ideas too
•In 10 minutes, pitch your Digital staff member to the rest of
the room
A connected approach to Digital Skills development

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17. customerservices@jisc.ac.uk
jisc.ac.uk
Thank you
Ben Gill Lydia Fazakerley
Faculty Change Manager Digital Skills Developer
ben.gill@lancaster.ac.uk lydia.fazakerley@lancaster.ac.uk