Attracting, recruiting and retaining staff - Jon Holgate, University of Cambridge

1. Challenges of: attracting
recruiting and
retaining technical staff
Jon Holgate

2. Working together for excellence in education, research
and operations through Information Services
Challenges of: attracting
recruiting and retaining
technical staff
Jon Holgate, Head of Networks

3. Network Division
Head of
Networks
Network
Systems
Manager
Institutional
Support x 2
Core
Networking x
4
Network
Applications x
2
Network
Installations
Manager
Installations
Team x 4
Network
Services
Manager
Security Team
x 2
Wireless Team
x 3
Fibre Network
Manager
Fibre Team x
1
Telecoms
Manager
Telecoms
Helpdesk x 3
Telecoms
Infrastructure
x 1

4. Background
“One of the things that I am seeing in the community is
the difficulty in attracting, recruiting and retaining staff.
Given that you are relatively new to the community I
wondered if you would feel able to give a talk on what
you see are the issues around this area and if you
have any answers to improve the process.” Shirley
Wood 10th December
‘the difficulty in attracting, recruiting
and retaining excellent staff’

5. 201510th December 11th December 11th December 14th December 17th December
Asked to run a
Networkshop session
Accepted the offer
Senior Network Systems
staff resignation
2nd Senior Network
Systems member
resigns
3rd Senior Network
Staff takes extended
break from work
Network
Systems
Manager
Network
Systems Officer
Senior Network
Systems Officer
Senior Network
Systems Officer
Senior Network
Systems Officer
- 11:18 – 12:31

6. What are the challenges to attracting?

7. What are the challenges to attracting?

8. Recruitment

9. ATTRACTIVENESS OF CONTRIBUTION
PERMANENCEOFEFFECT
CLAIM OWNERSHIP OF THIS BOX
GOOD WHILST IT LASTS
BEST NOT TO MENTION THIS BOX
MOVE ALONG
Salary
‘Dating Scene’
Job SecurityJob Security
Variety
Worthwhile
Training
Exciting Projects
Interesting characters‘Interesting’ characters
Networkshop
This presentation
Cool factor
Beards
Holiday
Environment &
culture
Resourcing
Other Uni
Service
providers
MAGIC
QUADRANT
FOR EMPLOYMENT
AT THE UNIVERSITY
OF CAMBRIDGE

10. Staff Development/Training

11. Variety and Interesting projects

12. Environment and People

13. Use your contacts, knowledge and opportunities
Head of
Networks
Network
Systems
Manager
Institutional
Support x 2
Core
Networking x
4
Network
Applications x
2
Network
Installations
Manager
Installations
Team x 4
Network
Services
Manager
Security Team
x 2
Wireless Team
x 3
Fibre Network
Manager
Fibre Team x
1
Telecoms
Manager
Telecoms
Helpdesk x 3
Telecoms
Infrastructure
x 1
Senior
Network
Systems
Network
Services
Projects Mgr

14. Summary
“Focus on emphasising your strengths, instead of fixing on
your weaknesses”

15. Questions?

16. Contact
Cambridge University
Jon Holgate
Head of Networks
jh535@cam.ac.uk