Building the digital capability of your staff and students
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Speakers: Ciara Duffy, virtual services manager, South West College Shri Footring, senior co-design manager, Jisc Emma McAllister, educational developer, Queen's University
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Building the digital capability of your staff and students
- 1. Northern Ireland Tuesday 19 June
- 2. Building the digital capabilities of your staff and students
- 3. Overview of the session »Overview of the building digital capabilities service and discovery tool »A university perspective: Emma McAllister – Queen’s University Belfast »A college perspective Ciara Duffy – South West College »Q&A »Discussion tables »Feedback
- 4. »Go to menti.com »Enter the code 92 67 73 »Enter up to 3 challenges What are the challenges facing you in developing staff and student digital capability?
- 5. Why has the building digital capability service been developed?
- 6. What is it and why is digital capability important? » We need all staff and students to acquire the digital skills and capabilities for living, learning and working in a digital world › Changing world and working landscape › Changing expectations of learners › Digital capabilities are key employability skills – and we need to go further » Graduate work is being transformed by digital technologies and data (IPPR 2017: Managing automation) » 72% of large firms are struggling to recruit workers with digital skills (ECORYS UK 2016: Digital skills for the UK economy) » Young people in the UK are less digitally literate than in many OECD countries (OECD 2016: Survey of adult skills)
- 7. What the students are telling us » 80% of HE learners feel that digital skills will be important in their chosen career... » … but only 50% agree that their course prepares them well for the digital workplace » Half of learners didn’t know or weren’t sure what digital skills their course required before they started it » 40% agreed that they have been told what digital skills they need to improve
- 8. What organisations have told us ‘In my view digital capability is a key skill for the current and future of our young people. It is at the heart of transformation of learning and enables learners to maximise their success not only with their studies but throughout their life and work in the future.’ CEO and Principal, EFC
- 9. Developing organisational digital capability ‘The extent to which the culture, policies and infrastructure of an organisation enable and support digital practices.’ Helen Beetham (2017) Through models, tools and guidance the service will support organisations to develop their organisational digital capability Beetham/Jisc 2017 model CC BY-NC-ND
- 10. What is the discovery tool? »A self-administered quiz about digital practices in education »Designed to give useful feedback including 'next steps' and links to resources »Reflective, informative and developmental »Still in development It is: »An objective measure of digital competence or performance » A complete learning resource or course of study »Validated and proven in practice (we are still learning!) It isn’t:
- 11. Navigating the user dashboard Menu Evaluation feedback form link here This icon takes the user to the six-elements of digital capability framework where all the elements are explained Data dashboard
- 12. Each assessment has three question types 1 2 3 Confidence Best fit/Depth Breadth
- 13. Individual report Each element has: » Level: developing | capable | proficient » Score: how you assessed yourself to achieve this level » Next steps: what people at this level can try to develop further » Resources: links to selected resources for further exploration PDF download Report navigation
- 14. Institutional data dashboards »Provides institutional leads with: › Overall number of staff that have completed assessments (by department) › Scoring bands by organisation (developing / capable / proficient) › Scoring bands by department › Sector comparisons for both »Updated monthly
- 15. Discovery tool – where are we now? »Over 100 organisations participating in our digital discovery tool pilot – recently closed on the 31st May 18 »Access for the pilots continues until Friday 13th July »Question sets: › Core set for all staff › For teachers (HE / FE and skills) › New!! learners › More to come…
- 16. Interim evaluation – headline findings » Total completions stand at 2,555 (as at 24 April), made up of: › 2,142 ‘All capabilities’ (core) questions › 294 HE teaching questions › 119 FE teaching questions › From 83 institutions » High response rates – 8 out of ten who started the digital discovery tool went on to complete it » Only 20% left the system having ‘not started’ or left whilst ‘in progress’ » Overall experience of the tool › HE and FE feedback similar › 8 out of 10 felt tool was easy to use and the interface was well designed › Over 70% of staff rated the tool as either good or excellent › Asked to rate ease of use of various bits of the tool, about 90% found it easy or v easy › Only 9 % didn’t download their report
- 17. Interim evaluation – comments ‘I enjoyed using it. The report accurately recorded my strengths and weaknesses’ ‘Did give me an idea of specific areas which would be worth working on, targeted action’ ‘I thought the data and insights it provided just based on a quick assessment was really good’ ‘I thought the data and insights it provided just based on a quick assessment was really good’
- 18. Next steps » Building digital capability service, including discovery tool › Approval to run as a full service from September 2018 » The full service will include for the tool (as part of the wider service): › Free (reduced) version available to staff › Full version of the tool at a charge to institutions » If you are interested, register your interest at: › ji.sc/register-digital-capabilities
- 19. New digital capability resources » Senior leaders briefing paper on delivering digital change: strategy, practice and process › http://bit.ly/jisc-leaders » How are HR departments supporting the development of staff digital capabilities? › https://bit.ly/2ImZY4o » Four new institutional case study videos: › https://ji.sc/digicap_films
- 20. Community of practice » Launched in May 2017, ran again in November 2017 & May 2018 with 100 delegates at from across FE and HE » Next event – November 2018 » See our summaries of these events at: › May 2018: http://bit.ly/digicap-cop3 › Nov 2017: http://ji.sc/community-of- practice › May 2017: http://bit.ly/2CKZu1e » Join CoP mailing list › jiscmail.ac.uk/jisc-digcap-ug ‘Valuable for inspiring new ideas and making new contacts, for sharing resources.’
- 21. Follow developments » Interested in the service? › Sign up at: ji.sc/register-digital- capabilities » Follow developments › Project blog: https://digitalcapability.jiscinvolve.org › Visit project page http://bit.ly/jiscdigcap Communication › Email the project team at: digitalcapability@jisc.ac.uk › Follow #digitalcapability on Twitter » Resources › Online guide – developing organisational approaches to digital capability http://bit.ly/digcapguide › Six elements framework: › Digital capability institutional videos https://ji.sc/digicap_films › Senior leaders briefing http://bit.ly/jisc-leaders › Digital leaders programme http://jisc.ac.uk/training/digital- leaders-programme
- 22. Queen’s University: Digital learning project Emma McAllister, Centre for educational development, Queen’s University Belfast
- 23. » Face-to-face contact with greater use of active and interactive learning supported by technology and developments in physical spaces » Extended educational provision globally through digital learning » A step change in the modes of study offering increased flexibility in pace, place and mode of study to meet the changing needs of students » Students and staff have the ability to use technologies effectively for learning and student success » How will we get there? › Embed digital learning, assessment, support and training across all taught programmes by 2020-21 Context » Education strategy (2016-21) » Digital learning programme: › VLE Project › Distance learning project › Digital literacies project Innovative and flexible delivery
- 24. Curriculum mapping and digital spine »Personal audit: › Discovery tool »Learner audit: › Learner profile cards »Training/teaching audit › Learner profile cards › Digital capability curriculum maps
- 25. Outcomes/Impact »Small scale roll-out »Helped increase awareness of digital capabilities »Questions re use of data “Helped make the concepts of the Digital Capabilities framework tangible.” “Really got me thinking about why we're actually doing the training that we're doing.”
- 26. »Think carefully about purpose › Mismatch between QUB purpose and digital tool »Works best in workshop setting › Discussion around questions was beneficial »Difficult to make time for the tool in workshops for academics Reflections
- 27. »Extend use to: › More professional support teams › Use with ‘Digital Spine’ Programmes (if permitted) › Students Next Steps
- 28. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Emma McAllister Centre for educational development Thank you Queen’s University Belfast
- 29. Strategy for improving the digital capabilities of staff and students in South West College Ciara Duffy, Head of digital learning, SWC
- 30. Building a digital capabilities framework Step 1. Reviewed Jisc framework Step 2. Developed SWC digital capabilities framework (as adopted from Jisc) Step 3. Pilot diagnostic tool for staff Step 4. Developed digital capabilities toolkit Step 5. Developed OCN NI qualification in digital skills for educators Step 6. Launch of SWC digital capabilities framework – October 2018 Step 7. Digital CPD passport
- 31. Information, data and media literacies Digital creation, problem solving and innovation Digital communication, collaboration and participation Digital learning and development Digital identity and wellbeing Reviewed Jisc framework Step 1
- 32. Developed SWC digital capabilities framework Step 2 Learners » Level 4 award » Level 4 certificate Educators » Level 3 award » Level 3 certificate Learners » Level 2 award » Level 2 certificate
- 33. Pilot Jisc diagnostic tool for educators and learners Step 3
- 34. Developed SWC digital capabilities toolkit Step 4
- 35. » Information, data and media literacies » Digital creation, problem solving and innovation » Digital communication, collaboration and participation » Digital learning and development » Digital identity and wellbeing Developed qualification in digital skills for educators Step 5 OCN NI Level 3 Qualification 5 units 8 credits - award 16 credits - certificate Practical digital skills SWC technologies
- 36. Step 6 Launch SWC digital capabilities framework »Launch Date: October 2018
- 37. Implementation Diagnostic discovery tool Staff development Undertake qualification Awarded digital badge and certification Online learning modules 1-1 Sessions with e-learning Technologists Curriculum conference Workshops
- 38. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Ciara Duffy Head of digital learning - SWC ciara.duffy@swc.ac.uk Thank you
- 39. Group discussions »On your tables, discuss ‘one thing we can do to help you move forward?’ »Share your journeys so far »Plenary discussion and feedback / questions from tables – what one thing will you take away?
- 40. Follow developments » Interested in the service? › Sign up at: ji.sc/register-digital- capabilities » Follow developments › Project blog: https://digitalcapability.jiscinvolve.org › Visit project page http://bit.ly/jiscdigcap Communication › Email the project team at: digitalcapability@jisc.ac.uk › Follow #digitalcapability on Twitter » Resources › Online guide – Developing organisational approaches to digital capability http://bit.ly/digcapguide › Digital capability institutional videos https://ji.sc/digicap_films › Senior leaders briefing http://bit.ly/jisc-leaders › Digital leaders programme http://jisc.ac.uk/training/digital- leaders-programme
- 41. Except where otherwise noted, this work is licensed under CC-BY-NC-ND. Shri Footring Senior co-design manager shri.footring@jisc.ac.uk Thank You You can try the discovery tool hands-on during the networking break 14:50 – 15:10 today!
Editor's Notes
- Use for Northern Ireland
- Before we start ….
- We all know that world is changing and is increasingly digital, the working landscapes are similarly changing. We now need to prepare learners for a future that may look very different from today – with jobs that don’t currently exist. Students expectations of their educational experiences are also changing. To be employable in the modern world we need to develop students as digitally capable lifelong learners – And we need to go further, in developing digital entrepreneurs that can help shape their future employment.
- These findings from our 2017 Jisc digital insights provide the evidence of what students are telling us - although 80% of learners recognise that digital skills are important in their future career, only 50% feel that their course is preparing them for the digital worksplace. And only 40% felt that they were aware of their skills and where they needed to improve. Digital insights is a way of capturing the learners experiences and expectations of digital. It contains robust set of student tested questions delivered in BOS. The full report contains the summary findings from 2017 surveys, which had 22,500 responses in total, including 8,190 respondents from higher education, across 38 different higher education providers. Responses were from 74 providers across HE, FE, skills and online learners.
- This quote from Epping Forest College shows digital capability is increasingly at the heart of organisational planning
- So the Jisc building digital capabilities service is aiming to provide a range of tools and resources to support institutions moving towards organisational digital capabilities – we’re focusing on the extent to which the culture, policies and infrastructure of an organisation enable and support digital practices’. You can find an introduction to what this means in practice, with useful models and guidance on where to start in our online guide ‘Developing organisational approaches to digital capability’ – the link to this will come later.
- One element of the service which we’ll be focusing on today is the discovery tool, which is aimed at individual staff and students and enables them to self-assess their skills. It provides a series of reflective questions that relate to the different elements of digital capability we have defined in the the six elements of digital capability model (organised by the 15 sub-elements). Buy answering the questions staff are made aware of the skills they already have and new ones they might like to try. The results show a visual summary of where you, next steps and further resources. As it’s designed to be primarily a developmental tool, it hasn’t been designed to be an objective measure of digital competence, and isn’t designed to be a full course of study – instead it provides a range of pointers to relevant resources.
- Highlight the question sets – currently three possible – FE teachres, HE teachers and students. More role-focused question sets in development around library roles, apprenticeships. Two new ones around research area in the planning.
- Within each assessment there are 3 question types for each element of the quiz: There is a Confidence question: where the user rates their confidence with a digital practice or skill There is a ‘Best fit’ or ‘Depth’ question: where the user needs to select one response out of four that best describes their approach to a digital task And finally there is a ‘Grid’ or ‘Breadth’ question: where the user can select all the digital activities they do, from a choice of six All of the questions are intended to nudge the user to question themselves, clarify their understanding or help them think of examples of their digital skills And the questions either have been user tested and will be reviewed further before the full service version goes live in the Autumn
- Once a user has completed all the questions within an assessment they are provided with a tailored report that for each element provides: Confidence level (developing | capable | proficient) Score Suggested next steps And useful resources They can download their report.
- All anonymous – no individual data is identifiable. For benchmarking, insitututions aren’t identified. Aimed at institutional leads to support organisational planning. Care needs to be taken around how this data is used – we have guidance to help institutions make sense of their data.
- So following a small pilot with 15 organisations early last year, we’ve been working with over 100 HE, FE and independent training providers in wider pilot from Dec 17 that has just finished at the end of May. For all pilot institutions they have continued access to the tool till the 13th July, and many are making the most of the opportunity to use the tool as part of staff development events in June. We’ve captured feedback data from staff, students and institutional leads and will be analysing how well the tool is meeting their needs to inform our future planning over the next couple of months. I’ll share some of the data from the interim analysis in April with you shortly. Staff can access questions sets tailored to whether they are teaching in an FE or HE context, and a new version for studetns was launched in April for pilots to test. Over the summer we are developing new sets for library roles, and those delivering in a work-based apprenticeships context.
- We have just started the final analysis of findings from feedback from staff, students and institutional leads about how well the tool meets their needs which will inform our planning going forwards, but we can share the key findings from our interim analysis of feedback which took place in April –the preliminary data is looking positive, and has provided some key themes to improve on which have fed into content changes in April.
- These are some examples of some of the positive feedback we’ve received.
- We have now had approval to run the digital capability service, including the discovery tool, as a full service from September 18. If you are not a pilot institution and would like to get access to the tool before registering interest, please contact the project team at: digitalcapability@jisc.ac.uk
- Volunteers needed – user testing the site
- Link to register your interest in the service. Or contact the project team for access if you haven’t already got access to it. And come to see us in the meet the speaker session and we can support you to get in. And full resource set available from the project page including the six elements framework. Community of practice – join mailing list. Next gathering in November, date tbc.
- Link to register your interest in the service. Or contact the project team for access. And full resource set available from the project page including the six elements framework. Community of practice – join mailing list. Next gathering in November, date tbc.