Speakers: Allen Crawford-Thomas,team leader - digital strategy and inclusion, and subject specialist, Jisc Mark Ayton, subject specialist (strategy and business process), Jisc Richard Fullylove, strategic ILT manager, Coleg y Cymoedd This presentation will outline the general approach that will be adopted in the development of a National Digital Vision and Strategy for Wales, and the support that Jisc will provide through that process.

1. Crowdsourced strategy:
enabling a culture of
improvement ownership
6 March 2018 | ICC, Birmingham

2. Digital strategy
Crowd sourced strategy.
Enabling a culture of improvement
ownership
Allen Crawford-Thomas Jisc, Team leader – digital strategy and inclusion,
and subject specialist
Karen Workman, Richard Fullylove, Coleg Y Cymoedd and Eloise Crout,
itec Skills
7 March 2018 | ICC, Birmingham
Mark Ayton Jisc, Subject specialist – Strategy and business process

3. Introduction
Allen Crawford-Thomas

4. Context
Karen Workman - Coleg Y Cymoedd
Richard Fullylove - Coleg Y Cymoedd
Eloise Crout – Itec Skills

5. " The Welsh Government should
work with awarding organisations
and stakeholders to develop a
new Essential Skills Wales
qualification in digital literacy to
replace the current Essential
Skills Wales in ICT, with a
revised assessment method."
2012
Review of
Qualifications

6. " We therefore recommend the
development and implementation
of a statutory Digital Literacy
Framework from Foundation
Phase through to post-16
education. This new DLF would
complement and sit alongside
the current Literacy and
Numeracy Frameworks."
2013
ICT
Steering Group's
Report to Welsh
Government

7. • Digital Literacy Practitioners
• Essential Digital Literacy Skills
• WEST Assessment Tool
• Networks
• CPD Project
2015
Digital Literacy in
Post-16 Education

8. • What are the benefits of having
a Digital Strategy for FE in Wales?
• Who may have a key role in this
strategy?
• What are the key elements or
features that form part of a digital
strategy for FE?
• How can FE provide a continuum of
digital learning from the school
curriculum?
• How can we move forward to develop
a Digital Strategy for FE in Wales?
2017
Digital Strategy for
Post-16 Education

9. >Numerous Welsh government and FE digital initiatives
>Led to a wide variety of 'similar' approaches
>'Excellence' chasing, often missed that vital ‘X factor'​
>'E-learning’ strategies
>'We have one of those', but we didn't act upon it...
or link it to other strategies
Richard Fullylove
Context - Further education (1)

10. >Digital technologies not quite main stream across
all programs...
>Working towards​ the adoption of digital for sometime
>'Ongoing' staff development challenges (#digitalcapability)​
>Learners, their development, and the challenges that brings​
>Missing a national vision or strategy for FE and
post 16 education​
Context - Further education (2)

11. >Some similarities with FE and …
>The lack of a strategic and combined approach within WBL
>Limited access to resources
>Cost effectiveness and suitability of available resource
>Developing and building on the digital literacy skills that our
learners need for employment and apprenticeships
Eloise Crout
Context - Work Based Learning

12. >ACL policy – inclusion of digital literacy as an essential skill
>ACL partnerships – delivery models are different across Wales
>Moving from IT – ICT – digital literacy:
–Staffing
–Resources
>ACL will play a part in a post-16 vision
Karen Workman
Context – Adult Community Learning

13. The principles and process
Mark Ayton

14. Why crowd source vision and strategy?…
People who perform their role
every day are experts in their
processes
If a person or group identifies
a goal or improvement, they
will own it

15. The five development phases and their key elements
Change leader
workshop
Learning provider
leader review
Objective
implementation
management guidance
Assemble
objectives
bilingually
Wide stakeholder
review
Peer review of strategic
objectives
Objective building
Development of objectives
for each strategic
improvement area
Objective
moderation
Assembly of
considerations for the
strategic objectives
Student tracker Staff
perception
Estyn standards
and reports
Development of the
Digital Vision
Digital in FE
conference
Comments invited
from all LP
leaders

16. The lead crowd - development of the digital vision

17. >What are the benefits that digital technology should bring?
>What is preventing the realisation of these?
Two questions

18. >Learners
>Working practices
>Community
>Business
Benefits:
Themes that emerged
Barriers:
>Course delivery
>Delivery staff
>Governance
>Infrastructure

19. >The appropriate use of digital technology will support:
Development of learners’ employability, wellbeing and
confidence through an accessible learner centred experience,
with wider and deeper engagement using natural interaction
and collaboration
>So that:
Employers’ skills needs are addressed, and students’ life-skills
are developed, into the 2020s
The national digital vision for post 16 education (1)

20. > Enables learner engagement and motivation by building their skills through
innovative, inclusive learning experiences
> Maintains a focus on staff development outcomes that will release time for building
digital competences and skills
> Empowers staff to develop effective collaborative and cross-functional working
practices at every level
> Provides clear leadership and cross-organisational coordination that supports
achieving shared goals
> Ensures a reliable infrastructure through adequate resourcing
> Improves business process efficiencies, and attracts investment
This will be carried out in a way that:
The national digital vision for post 16 education (2)

21. The big crowd - assembly of the considerations
Strategic
objective building
process
Employers
and
community
Infrastructure and
technical support
Leaders and
administrators
Learners
ILT and CPD
Libraries and
Resources
Curriculum
Managers and
Delivery staff
Estyn standards
and reports
Visionary, game
changing ideas

22. >Teaching and learning delivery
>Teaching and learning resources
>Assessment and learner progress
>Widening participation
>Vision and strategy
>Compliance and quality assurance
>Staff development
>Employers and community
>Infrastructure
>Enterprise systems
A lot of questions!

23. The specialist crowds - development of objectives
The crowd
sourced
improvement
information
Leadership,
Compliance and
Quality assurance
Infrastructure and
Enterprise systems
Teaching,
curriculum and
assessment
Accessibility,
inclusion and
resources
Staff engagement
and development
Employability,
community and
marketing

24. At a workshop for each specialist group…
The objective building process
Categorise the data
into themes
Distil each theme into
summary sentences
Moderate and allocate the
summary sentences
Draft impact
oriented objectives

25. > Staff and learners achieve clear, nationally agreed standards of digital competency
and online safety that meet industry, private and public-sector requirements
> The learner experience is enhanced through appropriate access to,
and use of, technology
> The curriculum is delivered in multiple styles suitable for all environments, removing
barriers and increasing integrity of, and accessibility to, learning
> A safe and secure online experience is provided and managed for all learners and
staff through current, cohesive and comprehensive policies
> A safe and secure teaching and learning experience is enabled for all learners and
staff through provision of appropriate virtual and physical environments
The headline objectives (1)

26. > The benefits of, barriers to, and desired outcomes from the use of digital technology
are understood by all staff thorough a clear vision and strategic implementation
management process
> The learner experience and business process efficiencies are continually improved
through the best use of digital technology
> A culture of collaboration with third parties enables information and best practice to
be shared, ensuring the best implementation of technologies and techniques in the
delivery and management of learning and business processes
> Staff, learning, and business resources enable efficient support of the continually
evolving digital requirements of post 16 education
The headline objectives (2)

27. Closing the loop – peer review
People who perform their role every day are experts in their
processes
>Have the recommendations and issues identified by the big
crowd been captured and addressed?
If a person or group identifies a goal or improvement, they
will own it
>Does the vision embrace the original intentions of the lead
crowd?
>Are the assembled objectives a true representation of
the specialist crowds' goals?

28. The implementation crowd – Owning improvement
Continuous
cross-functional steering group
Project team
Curriculum
development team
● Positioning - Where are we now?
● Aims - Where do we want to be?
● Measures - How will we know when we get there?
Cultural
development (participative)
Stakeholder engagement and
support
Process
improvement team
Objective
owner Objective
owner
Objective
owner

29. Challenges
Richard Fullylove, Eloise Crout and Karen Workman

30. > A national approach​
> New standards. What and how?... 'all' playing a part in their development​
> New frameworks. What and how?... at what levels (learner, teaching and learning,
staff capability, leadership capability...)
> Standardised teaching and learning resources, and platforms? Staff engagement,
other standards in Wales and their impact... avoiding a repetition of past projects
and initiatives. Lesson learned or not​.
> Staff development: institutional or national responsibility?
> The transfer of data from one provider to another as learners progress​.
Seamless learner journeys
> 'Appropriate' levels of infrastructure and resources​
> Digitally aware and focused leadership and management​
Richard Fullylove
Challenges - Further education

31. >Again in WBL we share some of these challenges however....
>Within the network of providers there is greater diversity in
structure and skills
>Separate business or consortia, how will a national vision
fit with smaller businesses within the sector?
>New contracts bring new focus in terms of qualifications and
skills/the need to 'future proof' our approach and keep pace
with learner skills
Eloise Crout
Challenges – work based learning

32. All of the above...
And...
>Changing face of adult community learning in Wales
>Resources – both physical and human
Karen Workman
Challenges - adult community learning

33. Positives
Richard Fullylove

34. >Its not just about 'skills' its capability​
>A national approach (truly a good thing)​
>Raise the importance of digital at 'all' levels​
>Everyone plays a part from the top down​
>Developing digital leadership​
>Moving the whole sector forward​
Positives

35. Except where otherwise noted, this work is licensed under CC-BY-NC-ND.
Eloise Crout
itec Skills
Quality assurance manager
e.crout@itecskills.co.uk
We have been…
Karen Workman
Coleg y Cymoedd
Head of school for skills and ABE
karen.workman@cymoedd.ac.uk
Richard Fullylove
Coleg y Cymoedd
ILT strategic manager
richard.fullylove@cymoedd.ac.uk
Allen Crawford-Thomas
Jisc
Subject specialist - Strategy
allen.crawford-thomas@jisc.ac.uk
0203 819 8255
Mark Ayton
Jisc
Subject specialist - Strategy
mark.ayton@jisc.ac.uk
0203 819 8223

36. Thank you!
Any questions?