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Culture shock? Academia vs industry
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Successful liaison with senior management
▌Know the “business” and help it get what it wants:
Understand the drivers (e.g. revenue, number of students, academic rankings,
share price)
Know the key players and what they want
Make common cause with other business areas (e.g. Legal, Quality/Audit)
Speak “non-tech”
▌Get in front of business/academic leaders
Make your point clearly and briefly
Learn from their choice of words
Look at alternative solutions if you reach an impasse
Aim to be invited back