Business Intelligence (BI) can provide accurate, up to date and easily-accessible data about your organisation and its environment, allowing your college or university to be competitive, adapt more quickly to changing circumstances, plan for the future and optimise its limited resources. Unfortunately many colleges and universities do not yet have the information that they need to make those confident, sound business decisions. Where they do, the processes to generate it are often labour intensive and far from optimised. And yet the majority of institutions are capturing and providing vast quantities of data for multiple purposes, as well as shouldering the burden of paying for access to national data sets and analytical services. But despite these challenges, the picture is all far from gloomy, with several institutions already reaping the strategic and operational benefit from their investment in BI, and a growing appetite and capacity across the sector as a whole for further development. Jisc is now planning a significant new BI initiative. See the new Jisc BI shared service currently under development and help actively shape how it may help institutions tackle the challenges identified and maximize the value that effective BI can deliver.

1. Myles Danson, Steve Bailey, Jonathan Waller
11/03/2014 A new Jisc / HESA offer for BI

2. Session aims and objectives
»Gain an understanding of the current sector BI
landscape
»Look in detail at the challenges and opportunities
presented by institutional BI from your perspective
»Get the inside track on the new Jisc / HESA BI offer to the
sector, and help influence its development
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3. Jisc BI Journey to Date
Engage
HESA,
HESPA,
UCISA,
ARC,
AHUA,
UHR,
Guild HE,
UUK
National
research
fed
InfoKitV1
Project
Phase to
road test
V1
Analytics
included
as series
of
reports
InfoKit
updated
Jisc/HE
SA BI
Service
Plans
2010 2010 2011/12 2012/13 2013 2014

4. What does BI mean to you?
1. BI is an umbrella term that includes the applications, infrastructure and tools,
and best practices that enable access to and analysis of information to improve
and optimize decisions and performance.
2. BI is the use of computing technologies for the identification, discovery and
analysis of business data - like sales revenue, products, costs and incomes.
3. BI simplifies information discovery and analysis, making it possible for decision-
makers at all levels of an organization to more easily access, understand,
analyze, collaborate, and act on information, anytime and anywhere
4. BI is evidence-based decision-making and the processes that gather, present,
and use that evidence base
5. Computer-based techniques used in spotting, digging-out, and analyzing 'hard'
business data, such as sales revenue by products or departments or associated
costs and incomes
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5. What would successful BI look like?
»Draw a giant ‘H’ on your flip chart, like ours…
»Use the Post it notes to individually describe:
› How effective BI currently helps you in your role, or
› How you believe it could and should
»Stick your Post its to the left ‘’ of your ‘H’ (as many as
you can come up with)
»Feel free to discuss with others, but ultimately we are
looking for a range of views…
»10 minutes
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6. What factors are stopping you?
»Use the Post it notes to individually describe:
› What organisational, or other, factors are
preventing your institutions from delivering the kind
of benefits previously surfaced?
»Stick your Post its to the right ‘’of your ‘H’ (as many as
you can come up with)
»Feel free to discuss with others, but ultimately we are
looking for a range of views…
»10 minutes
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7. Making progress
»Use the Post it notes to individually describe:
› What needs to happen within your institution to
overcome the issues that are holding you back and
preventing you from achieving the successful vision
of BI you have articulated?
»Stick your Post its in the middle of your ‘H’ (as many as
you can come up with)
»Feel free to discuss with others, but ultimately we are
looking for a range of views…
»10 minutes
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8. Prioritising
»Take a look at the central ideas section of your group’s
‘H’ and all the suggestions it contains
»Take 3 ‘sticky dots’ each and award them to the idea(s)
that you feel are the most likely to make a difference
»Allocate them how you wish:
› All 3 dots on the best idea
› 2 dots on one and 1 dot on another
› 1 dot each on three good ideas
»5 minutes
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9. Next steps…
»We will capture the results of each group’s forms and
circulate electronically to each of you by the end of the
week
»We will also include a list of BI-related resources which
may be of use to you
»We will then use the results of this session, especially
the prioritised list of ideas to help inform the planning
and development of the new Jisc / HESA BI offer that
you are about to hear more about…
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10. Jisc / HESA Project Objectives
»Promoting sector maturity and capability for BI
»Bring the benefits of BI to wider staff groups
Through;
› Measure ‘as is’ and ‘to be’
› Building on HESA expertise and experience of Heidi
› New technical service provision with satellite services
› Providing a sand pit to experiment
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11. Jisc / HESA BI Service
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12. Q & A
»Any questions / comments?
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